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A Salesman’s Guide On What To Do When Your Prospect Misses Your Call

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Regardless of what you are selling, or what your business is, it’s a common occurrence that a prospect doesn’t answer a sales call. It has definitely happened to me as a salesperson and entrepreneur. Now as a CEO, I help my sales teams as well as my clients with increasing their sales ratio from what many salespeople would perceive as a dead lead.

This strategy came to fruition mainly through trial and error, and being so hungry to make sales at the beginning of my journey, that I would do anything I could to close a deal. This process and the word tracks I use, has now become an emotionless system that I train my sales team on and my private clients in when working with them on converting the leads we help them generate for their companies.

Here is the framework that I use:

The Voicemail

I call the prospective buyer at our scheduled time. I get their voicemail. I leave a voicemail saying, “Hey (name of prospect), this is Sidney with the Better Leads Box and I was calling on our scheduled call we had today at (specific time scheduled) and got your voicemail. No biggie! I know life gets in the way sometimes. Would you like to reschedule our call for later today or is later this week better? I look forward to chatting with you soon.”

The Text Message

After leaving the voicemail, I immediately use the same word track above and I send this message to the prospect in a text message, as well as a Facebook message. By doing this, our team has seen a 50% higher conversion rate from leads that did not answer their first scheduled sales call.

The reason this strategy works is a mixture of two things, including a word track that is laced with language patterns and embedded commands. It also contacts the client through their direct response communication channels.

The Direct Response Communication Channels

We reach out to our prospects who missed the sales call by voicemail, text message and by Facebook messenger. These three communication platforms are meant for a direct response of some kind and usually quickly. Could you email them? Yes of course, if that’s your clients best way of communication with you. Heck, if fax was still a viable way of communication, I would say fax it.

We want to reach out to the client immediately after missing the call, using multiple channels (voicemail, text and messenger). This will allow us to determine which are the best communication channels with the client, based on what they are most likely to see and respond to. We have found an increase in receiving messages back to reschedule the call when we send these messages within two hours of the original scheduled time.

Language Patterns and Embedded Commands

Let’s break this word track apart:

The first sentence, “Hey (first name of prospect), this is Sidney with the Better Leads Box and I was calling on our scheduled call we had today at (specific time scheduled) and got voicemail, no biggie, I know life gets in the way sometimes.

By saying the first name of the prospect, it comes across less formal, less stuffy which increases your bond with the customer from the message. It is like you have already established a positive connection with the prospect. Then you explain who you are. When done like this in text, this allows your name and where you are coming from to be above the fold (where people can see it on the notification of the text or Facebook message) without having to open it in any way.

The second part of this word track is where the language pattern, called a double bind, really drives the prospect to move and reschedule the sales call.  It goes like this, “Would you like to reschedule our call for later today or is later this week better?” The unconscious mind will typically pick one of the two options we have provided – reschedule today, or later this week.

And finally we finish with the embedded command, “I look forward to chatting with you soon.” We embed into the prospects mind that we will be talking with them soon.

I am confident that by implementing this strategy into your business you will see and increase in your conversion rates from the leads that miss a scheduled sales call. 

If you’re in sales, what do you think is the most challenging part about your work? Share your thoughts with us below!

Sidney Clevinger is a social media influencer, coach, and presenter that specializes in helping entrepreneurs and business owners leverage their social media so they grow their business following a specific and emotionless 3 Pillar Formula that includes lead generation, conversion and retention. Sidney works with clients and runs courses all over the world. He believes that everyone was put on this earth with a gift to share, and leveraging your social media to increase your influence is a great place to do that. Sidney has a range of valuable resources for people to understand how to leverage their social media and attract customers for their products on his YouTube channel, Facebook Page, or FREE Social Media Program, "Better Leads 7-Day Social Media Bootcamp."

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Change Your Mindset

The One Leadership Habit That Separates the Great From the Forgettable

True leaders don’t just speak their values, they live them, proving that integrity is the foundation of lasting influence.

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9 Harsh Truths Every Young Man Must Face to Succeed in the Modern World

Before chasing success, every young man needs to face these 9 brutal realities shaping masculinity in the modern world.

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Many young men today quietly battle depression, loneliness, and a sense of confusion about who they’re meant to be.

Some blame the lack of deep friendships or romantic relationships. Others feel lost in a digital world that often labels traditional masculinity as “toxic.”

But the truth is this: becoming a man in the modern age takes more than just surviving. It takes resilience, direction, and a willingness to grow even when no one’s watching.

Success doesn’t arrive by accident or luck. It’s built on discipline, sacrifice, and consistency.

Here are 9 harsh truths every young man should know if he wants to thrive, not just survive, in the digital age.

1. Never Use Your Illness as an Excuse

As Dr. Jordan B. Peterson often says, successful people don’t complain; they act.

Your illness, hardship, or struggle shouldn’t define your limits; it should define your motivation. Rest when you must, but always get back up and keep building your dreams. Motivation doesn’t appear magically. It comes after you take action.

Here are five key lessons I’ve learned from Dr. Peterson:

  • Learn to write clearly; clarity of thought makes you dangerous.

  • Read quality literature in your free time.

  • Nurture a strong relationship with your family.

  • Share your ideas publicly; your voice matters.

  • Become a “monster”, powerful, but disciplined enough to control it.

The best leaders and thinkers are grounded. They welcome criticism, adapt quickly, and keep moving forward no matter what.

2. You Can’t Please Everyone And That’s Okay

You don’t need a crowd of people to feel fulfilled. You need a few friends who genuinely accept you for who you are.

If your circle doesn’t bring out your best, it’s okay to walk away. Solitude can be a powerful teacher. It gives you space to understand what you truly want from life. Remember, successful men aren’t people-pleasers; they’re purpose-driven.

3. You Can Control the Process, Not the Outcome

Especially in creative work, writing, business, or content creation, you control effort, not results.

You might publish two articles a day, but you can’t dictate which one will go viral. Focus on mastery, not metrics. Many great writers toiled for years in obscurity before anyone noticed them. Rejection, criticism, and indifference are all part of the path.

The best creators focus on storytelling, not applause.

4. Rejection Is Never Personal

Rejection doesn’t mean you’re unworthy. It simply means your offer, idea, or timing didn’t align.

Every successful person has faced rejection repeatedly. What separates them is persistence and perspective. They see rejection as feedback, not failure. The faster you learn that truth, the faster you’ll grow.

5. Women Value Comfort and Security

Understanding women requires maturity and empathy.

Through books, lectures, and personal growth, I’ve learned that most women desire a man who is grounded, intelligent, confident, emotionally stable, and consistent. Some want humor, others intellect, but nearly all want to feel safe and supported.

Instead of chasing attention, work on self-improvement. Build competence and confidence, and the rest will follow naturally.

6. There’s No Such Thing as Failure, Only Lessons

A powerful lesson from Neuro-Linguistic Programming: failure only exists when you stop trying.

Every mistake brings data. Every setback builds wisdom. The most successful men aren’t fearless. They’ve simply learned to act despite fear.

Be proud of your scars. They’re proof you were brave enough to try.

7. Public Speaking Is an Art Form

Public speaking is one of the most valuable and underrated skills a man can master.

It’s not about perfection; it’s about connection. The best speakers tell stories, inspire confidence, and make people feel seen. They research deeply, speak honestly, and practice relentlessly.

If you can speak well, you can lead, sell, teach, and inspire. Start small, practice at work, in class, or even in front of a mirror, and watch your confidence skyrocket.

8. Teaching Is Leadership in Disguise

Great teachers are not just knowledgeable. They’re brave, compassionate, and disciplined.

Teaching forces you to articulate what you know, and in doing so, you master it at a deeper level. Whether you’re mentoring a peer, leading a team, or sharing insights online, teaching refines your purpose.

Lifelong learners become lifelong leaders.

9. Study Human Nature to Achieve Your Dreams

One of the toughest lessons to accept: most people are self-interested.

That’s not cynicism, it’s human nature. Understanding this helps you navigate relationships, business, and communication more effectively.

Everyone has a darker side, but successful people learn to channel theirs productively into discipline, creativity, and drive.

Psychology isn’t just theory; it’s a toolkit. Learn how people think, act, and decide, and you’ll know how to lead them, influence them, and even understand yourself better.

Final Thoughts

The digital age offers endless opportunities, but only to those who are willing to take responsibility, confront discomfort, and keep improving.

Becoming a man today means embracing the hard truths most avoid.

Because at the end of the day, success isn’t about luck. It’s about who you become when life tests you the most.

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