Success Advice
A Salesman’s Guide On What To Do When Your Prospect Misses Your Call
Regardless of what you are selling, or what your business is, it’s a common occurrence that a prospect doesn’t answer a sales call. It has definitely happened to me as a salesperson and entrepreneur. Now as a CEO, I help my sales teams as well as my clients with increasing their sales ratio from what many salespeople would perceive as a dead lead.
This strategy came to fruition mainly through trial and error, and being so hungry to make sales at the beginning of my journey, that I would do anything I could to close a deal. This process and the word tracks I use, has now become an emotionless system that I train my sales team on and my private clients in when working with them on converting the leads we help them generate for their companies.
Here is the framework that I use:
The Voicemail
I call the prospective buyer at our scheduled time. I get their voicemail. I leave a voicemail saying, “Hey (name of prospect), this is Sidney with the Better Leads Box and I was calling on our scheduled call we had today at (specific time scheduled) and got your voicemail. No biggie! I know life gets in the way sometimes. Would you like to reschedule our call for later today or is later this week better? I look forward to chatting with you soon.”
The Text Message
After leaving the voicemail, I immediately use the same word track above and I send this message to the prospect in a text message, as well as a Facebook message. By doing this, our team has seen a 50% higher conversion rate from leads that did not answer their first scheduled sales call.
The reason this strategy works is a mixture of two things, including a word track that is laced with language patterns and embedded commands. It also contacts the client through their direct response communication channels.
The Direct Response Communication Channels
We reach out to our prospects who missed the sales call by voicemail, text message and by Facebook messenger. These three communication platforms are meant for a direct response of some kind and usually quickly. Could you email them? Yes of course, if that’s your clients best way of communication with you. Heck, if fax was still a viable way of communication, I would say fax it.
We want to reach out to the client immediately after missing the call, using multiple channels (voicemail, text and messenger). This will allow us to determine which are the best communication channels with the client, based on what they are most likely to see and respond to. We have found an increase in receiving messages back to reschedule the call when we send these messages within two hours of the original scheduled time.
Language Patterns and Embedded Commands
Let’s break this word track apart:
The first sentence, “Hey (first name of prospect), this is Sidney with the Better Leads Box and I was calling on our scheduled call we had today at (specific time scheduled) and got voicemail, no biggie, I know life gets in the way sometimes.
By saying the first name of the prospect, it comes across less formal, less stuffy which increases your bond with the customer from the message. It is like you have already established a positive connection with the prospect. Then you explain who you are. When done like this in text, this allows your name and where you are coming from to be above the fold (where people can see it on the notification of the text or Facebook message) without having to open it in any way.
The second part of this word track is where the language pattern, called a double bind, really drives the prospect to move and reschedule the sales call. It goes like this, “Would you like to reschedule our call for later today or is later this week better?” The unconscious mind will typically pick one of the two options we have provided – reschedule today, or later this week.
And finally we finish with the embedded command, “I look forward to chatting with you soon.” We embed into the prospects mind that we will be talking with them soon.
I am confident that by implementing this strategy into your business you will see and increase in your conversion rates from the leads that miss a scheduled sales call.
If you’re in sales, what do you think is the most challenging part about your work? Share your thoughts with us below!
Success Advice
11 Mark Manson Lessons That’ll Redefine Success in the Digital Age
Success in the digital age isn’t about hacks, it’s about the raw, real lessons Mark Manson actually lives by.
In 2016, Mark Manson released The Subtle Art of Not Giving a F*ck, a brutally honest, thought-provoking book that redefined self-help for a new generation. (more…)
Change Your Mindset
The Secret Daily Routines Behind History’s Most Brilliant Thinkers
Uncover the daily rituals and hidden habits that powered history’s most brilliant minds to success.
Why Daily Rituals Matter
Every great achiever has one thing in common: discipline. Behind the novels, inventions, discoveries, and masterpieces are small, consistent habits repeated daily. (more…)
Did You Know
How to Turn a Simple Link-in-Bio Into a Powerful Brand Hub
Transform your forgotten bio link into a high-impact gateway that fuels engagement, clicks, and conversions across every social platform.
Social media is one of the greatest marketing tools in 2025. According to a recent study, some 86% of marketers globally use platforms like Facebook and Instagram for advertisements, while 94% use it for content distribution. (more…)
Personal Development
These 11 Habits Will Make You More Productive, Successful, and Confident
Boost your focus, confidence, and results with 11 powerful habits successful people use every day.
Successful people love to help beginners. They have an incredible work ethic and rarely complain. As a result, others naturally look up to them and want to follow in their footsteps.
But here’s the truth: there’s no success without sacrifice. You’ll need to give up comfort, excuses, and sometimes even social approval to accomplish your goals.
Value comes from solving problems, and these 11 powerful tips will help you become more productive, successful, and confident, starting today.
1. Take Short Breaks After Finishing a Task
Psychology shows it’s important to reward positive behaviour.
After completing a big task or finishing a book, take five minutes to walk, stretch, or simply breathe. This quick reset helps your brain recharge and strengthens focus.
Many great writers swear by morning walks, solitude, and reflection can unlock creativity.
But if you refuse to take breaks, don’t be surprised when burnout hits. Your brain needs recovery time just as much as your body does.
2. Schedule Your Most Important Tasks First
Multitasking kills productivity. If you want to get more done, try time blocking, a method where you dedicate set periods for specific tasks.
Productivity expert Caitlin Hughes explains, “Time blocking involves scheduling blocks of time for your tasks throughout the day.”
For example, if you’re a writer:
-
Research your topic at night.
-
Write your first draft in the morning (don’t worry if it’s rough).
-
Edit in the afternoon, great writing comes from rewriting.
You can’t buy more time. Use it intentionally and without regret.
3. Eliminate Distractions from Your Workspace
Focus is the foundation of success.
According to Inc. Magazine, it takes an average of 23 minutes to recover from a distraction. That’s nearly half an hour of lost productivity every time you check your phone.
Put your phone away. Close unnecessary tabs. And yes, limit your Netflix binges.
Meeting deadlines consistently is one of the fastest ways to stand out and earn respect.
4. Take Full Responsibility for Your Life
Entrepreneur Derek Sivers once said, “Everything is my fault.”
This mindset doesn’t mean self-blame; it means self-ownership. Stop pointing fingers, making excuses, or waiting for others to change.
If your habits (like smoking or drinking too much) hold you back, it’s time to make better choices. Your friends can’t live your dreams for you; only you can.
5. Invest an Hour a Day in Learning New Skills
Knowledge compounds over time.
Whether you read books, take online courses, or practise a craft, consistent learning gives you a competitive edge.
I used to struggle with academic writing, but I improved by studying the work of great authors and applying what I learned.
Your past doesn’t define you; your actions do. Every new skill adds another tool to your arsenal and makes you more unstoppable.
6. Develop a Growth Mindset
Psychologist Dr. Carol Dweck introduced the concept of fixed vs. growth mindset.
-
A fixed mindset believes success is based on natural talent.
-
A growth mindset believes success comes from effort and learning.
Choose the growth mindset. Embrace challenges. See failures as feedback. In today’s fast-moving digital world, adaptability is your biggest advantage.
7. Learn Marketing to Reach People Who Need You
I once believed marketing was manipulative, until I realised it’s about helping people solve problems.
If your work provides genuine value, marketing is how you let others know it exists. Even Apple spends billions on it.
Don’t be ashamed to promote your skills or business. Without visibility, your ideas will never reach the people who need them most.
Creative professionals who understand marketing and sales have an unfair advantage.
8. Ask Your Mentor the Right Questions
Good mentors can fast-track your growth.
While mentorship often costs money, it’s one of the best investments you can make. Great mentors don’t care about titles; they care about your progress.
If you don’t have access to a mentor yet, books are your silent mentors. Read the best in your field, take notes, and apply what resonates.
9. Build Confidence Through Action, Not Affirmations
Author Ryan Holiday once said, “I don’t believe in myself. I have evidence.”
Confidence doesn’t come from shouting affirmations into the mirror; it comes from proof. Doing hard things, keeping promises to yourself, and following through.
When you consistently take action, your brain gathers evidence that you can handle whatever comes next. That’s real confidence, grounded, earned, and unshakable.
10. Focus on Your Strengths
Your strengths reveal where your greatest impact lies.
If people compliment you on something often, it’s a clue. Lean into it.
A former professor once told me I was creative, and that simple comment gave me the confidence to go all in. I studied creativity, applied it daily, and turned it into my career advantage.
Double down on your strengths. That’s how you build momentum and mastery.
11. Identify and Challenge Your Limiting Beliefs
Your beliefs shape your reality.
For years, I believed I couldn’t be a great writer because of my chronic tinnitus and astigmatism, sensory challenges that made concentration difficult. But over time, I realised those struggles made me more disciplined, observant, and empathetic.
Your limitations can become your greatest motivators if you let them.
Avoid shortcuts. Growth takes time, but it’s always worth it.
Final Thoughts
Becoming productive, successful, and confident isn’t about working harder than everyone else. It’s about working smarter, consistently, and intentionally.
You don’t need to overhaul your life overnight. Start small: take a break after your next task, schedule your priorities, or spend one hour learning something new.
Every habit you change compounds into long-term success. Remember, true change comes from practising new behaviours.
-
Change Your Mindset4 weeks ago7 Goal-Setting Mistakes That Are Secretly Sabotaging Your Success
-
Success Advice3 weeks agoWhat Every New CEO Must Do in Their First 100 Days (or Risk Failure)
-
Success Advice3 weeks agoWhy One-Size-Fits-All Leadership Will Always Fail (and What Works Instead)
-
Business2 weeks agoThe Entrepreneur’s Reading List That Transforms Ideas Into Empires
-
Business2 weeks agoWhat Every Fitness Business Owner Needs To Know About Relocating Their Gym
-
Personal Development2 weeks agoThese 11 Habits Will Make You More Productive, Successful, and Confident
-
Did You Know1 week agoHow to Turn a Simple Link-in-Bio Into a Powerful Brand Hub
-
Change Your Mindset5 days agoThe Secret Daily Routines Behind History’s Most Brilliant Thinkers


