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Success Advice

The Six Point Marketing Makeover That Will Score You An Endless Stream of Business




Every business has room to improve, but marketing is a habitually ignored facet. We spend so much time posting on social media and money on ad buys that we forget to evaluate the overall efficacy of our marketing efforts. Our efforts eventually become outdated, and we are left wondering why. With a little effort, you can transform your marketing to generate a consistent stream of ongoing business. It won’t break the bank, and it is doable – if you allow yourself to establish a game plan and stick to it.

Here are the six pieces of a true marketing makeover that will forever change the playing field for you:

1. Define Who You Are

If you polled your customers, who would they say you are? I’m not talking about what you do, but who you are. What do you stand for? What are your values? What are the (business) issues making you want to write a manifesto? While none of the answers completely define you, they all speak to some important aspect of your overall brand.

Customers need to know who you are. Thankfully, we’ve seen some great examples of this. Nordstrom is defined by how it handles returns. Zappos is renowned for its customer service. Toms (shoes) is the “One for One” company. Your product face may be public, but what about you? The better you define your brand and the people behind it, the more the right customers are attracted to it.

2. Explain What You Do

“We employ the highest levels of craftsmanship in our products,” or “your satisfaction is our highest value” – these are wasted space. If you want to establish a brand that attracts customers in like moths to a light, you need to run away from ambiguous, gratuitous statements and embrace specificity. “We teach people how to podcast using the latest low-cost technology,” or “we make shoes that will last ten times longer and are ten times more comfortable than any competitor in the space.” These are statements telling customers exactly what you do.

In communicating what you do, it’s important to reinforce the value system you claim to have (i.e., who you are). This gives your customers a framework to develop trust and see the authenticity of your brand. Explaining what you do, however, is about making it easy for customers to recognize why they need you. If you explain what you do well enough, your customers will often realize they have a problem they didn’t know they had – and you can fix it for them.

“Communication – the human connection – is the key to personal and career success.” – Paul J. Meyer

3. Identify Who You Help

You’ve probably heard that the “riches are in the niches,” and regardless of whether you agree with the statement, there’s a gold nugget hidden in it. A well-defined target market will help you structure custom-tailored messaging that will hit every time.

The most effective marketing efforts target identifiable characteristics of your customers that link a specific need with a specific solution. The characteristics may include gender, age, nationality, domicile, language, relationship status, or similar personal traits, but should also include past engagement behavior, third-party engagement behavior, and other market-driven information. You don’t help “people,” you help one person at a time.

4. Give First, Receive Later

It seems that everywhere you look, someone is trying to sell you something. What if instead of selling, you were giving? You can be a real estate agent who delivers free weekly reports on home sales in a region, or even a health coach who offers a free webinar on food choices and without selling anything specific during the presentation. Believe it or not, generosity is marketing.

When it comes to your marketing makeover, one of the easiest things you can do is give something to your customers. Maybe it’s a 10% discount or maybe it’s a free one-on-one session. Whatever it is, understand that when you approach your marketing with a mind to attract people, you should always begin by giving. There is also a very practical online reality to this component: The vast majority of people attempt to adblocker served up to them. Giving, however, isn’t blocked; it’s embraced.

5. Have Something To Sell

This may shock the socks off a few of you, but many businesses forget to have something to sell. The marketing wheels are turning and consumers are being attracted, but once converted, they have nothing to purchase. This might seem so obvious you can’t think I’m serious, but I am. Time and time again, I’ve consulted for businesses that are devoid of meaningful products or services.

In the process of creating a new marketing paradigm, you can’t forget to connect the dots from a marketing effort to the product or service being marketed. If your marketing works, you’ll have hot customers ready to spend money. They need something to spend it on, so reverse-engineer the experience, identify the product or service, then ensure your campaign is appropriately linked to it.

“The more you engage with customers the clearer things become and the easier it is to determine what you should be doing.” – John Russell

6. Do it All Over

There’s no easier way to walk back towards irrelevancy than believing you can put your marketing on autopilot. To be sure, you can automate certain actions and triggers, but you can never automate the creativity that goes into designing a timely and meaningful connection with your customer. Once you walk through all the steps above, do it again six months later. You’ll be surprised at how things evolve.

Which one of these steps is most important to you in your career? Let us know by commenting below!

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Brock Shinen has been guiding entrepreneurs, business owners, executives, and creators for more than 13 years as an attorney, trainer, and strategic advisor. His passion is to see people and businesses transform by implementing smart, adaptable thinking leading towards economic and personal success. He is also the author of the Amazon #1 Bestseller, “Crush The Stops: An Entrepreneur’s Guide to Finishing Things.” You can also visit his website.

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Success Advice

20 Ways You Can Become a Powerful Communicator



Emile Steenveld Speaker and Coach

Some people seem to naturally know how to effectively communicate in a group setting. They can express themselves clearly and listen attentively without dominating the conversation.

Being a powerful communicator is important for several reasons, including building and maintaining relationships, achieving goals, resolving conflicts, improving productivity, leading and influencing others, advancing in your career, expressing yourself more confidently and authentically, and improving your mental and emotional well-being. Effective communication is an essential life skill that can benefit you in all aspects of your life.

But, don’t worry if you don’t naturally possess this skill, as effective communication is something that can be developed with practice, planning and preparation.

1.  Listen actively: Practice active listening by giving your full attention to the speaker and responding to what they are saying.


2. Use “I” statements: Speak from your own perspective and avoid placing blame or making accusations.


3. Avoid assumptions: Don’t make assumptions about what the other person is thinking or feeling.


4. Be clear: Express your thoughts and feelings clearly and concisely by getting to the point and avoid using jargon or overly complex language.


5. Show empathy: Show that you understand and care about the other person’s feelings.


6. Offer valuable insights: When speaking in a group, provide a valuable takeaway or actionable item that people can walk away with.


7. Be an active listener: Listen attentively and respond accordingly, incorporating your points into the conversation.


8. Choose the right time: Pick the most opportune time to speak to ensure that you have the group’s attention and can deliver your message without interruption.


9. Be the unifying voice: Step in and unify the group’s thoughts to calm down the discussion and insert your point effectively.


10. Keep responses concise: Keep responses short and to the point to show respect for others’ time.


11. Avoid unnecessary comments: Avoid commenting on everything and only speak when you have something important to say.


12. Cut the fluff: Avoid being long-winded and get straight to the point.


13. Prepare ahead of time: Sort out your points and practice them before speaking in a group.


14. Smile and be positive: Smile and nod along as others speak, to build a positive relationship and be respected when it’s your turn to speak.


15. Take responsibility: Take responsibility for your own actions and feelings.


16. Ask questions: Ask questions to clarify any confusion or misunderstandings.


17. Avoid interrupting: Allow the other person to finish speaking without interruption.


18. Practice active listening: Repeat what the other person said to ensure you have understood correctly.


19. Use your body language too: Use nonverbal cues such as eye contact, facial expressions, and body language to convey your message and build rapport.


20. Be aware of the tone of your voice: it should be calm and assertive, not aggressive or passive.


By keeping these tips in mind, you can improve your communication skills and become a more powerful communicator, which can help you build better relationships, achieve your goals, and lead a more fulfilling life.

I you want to learn how to become more confident in life then you can join my weekly mentorship calls and 40+ online workshops at so you can master your life with more success.

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Dead Men Tell No Tales: How to Navigate a Mutiny as a Leader in 10 Steps

You’re the manager. You’re the supervisor. You’re the leader. But maybe your people don’t see it that way



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You’re the manager. You’re the supervisor. You’re the leader. But maybe your people don’t see it that way and perhaps that has created a divisive and adversarial working environment that makes it difficult for you to influence and inspire your team in a way that meets your vision. (more…)

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How to Think Like a CEO for Your Future Success

A blueprint for CEOs to draw a disciplined strategy



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Strategic thinking helps CEOs build successful businesses. It helps them establish everlasting enterprises. It is one of the key elements of decision-making. It is different from strategic leadership. It differentiates between leaders from managers.  (more…)

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How to Focus Your Mind on Your Goals in 2023 Constructively

In this world of distractions due to information overload, it has become a big challenge to focus our minds



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In this world of distractions due to information overload, it has become a big challenge to focus our minds on positive aspects and constructive activities. Sometimes we waste our precious time mentally and physically due to distractions arising out of technology. We must understand our priorities and learn how to focus on them religiously. (more…)

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