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The Only Way To Attract And Maintain High-Performing Salespeople: Understand How They Think.

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High Performing Salespeople

A recruiter approached me to do some business development work for a tech company as a side gig. I told him to setup a face-to-face meeting to discuss the opportunity with the Sales Director.

Oddly enough, the Sales Director told the recruiter that he didn’t like “My Kind Of People” and thought that people in Financial Services were weak salespeople.

I assertively went back to the recruiter and told him my background and skillset, and asked him to chat again with the Sales Director.

This time the Sales Director came back and asked for the following:

1. What companies had I worked with?
2. What end-to-end sales opportunities had I done myself?
3. What partnerships had I been involved with?

For someone running a sales business, I was surprised by the response.

“There’s no list of computer-generated questions that will attract a quality salesperson to a business”

 

Sales is about human interaction.

The only way you’ll ever know a candidate’s ability to influence is by meeting them in person. The moment you try and screen out quality candidates that come highly recommended, with genuine references, you’re screwed!

Fifteen minutes with a salesperson will tell you more than 6 hours of recruiter/internet research.

 

Don’t treat salespeople like revenue generating robots – otherwise, you’re F**KED.

The treatment I received from this company made me feel like a robot. It was if they were asking the following:

“Can you comply with blunt orders because our private equity firm needs to make money?”
Why are you challenging my emails? Just be a robot and follow orders.

The moment a salesperson gets a sniff that you only care about how much money they can make you, you’re up sh*t creek without a paddle as we like to say in Australia, mate.

Whether we like it or not salespeople want to be treated like human beings – just like everyone else. We’re searching for a human connection and too much focus on “NUMBERS, NUMBERS, NUMBERS” shows a lack of understanding when it comes to the science of achievement.

Obviously, salespeople care about making money, but just looking at spreadsheets all day with revenue numbers won’t tell you the whole story. Revenue is affected by:

– The culture
– The other sales members
– The product or service being sold
– Perception of the company from the outside
– Perception of the company on social media
– The way staff treat their customers
– The values of the organization
– How the company gives back to the community outside of just “PROFIT, PROFIT, PROFIT”

The simple fact is that if you don’t understand the non-revenue factors of a business like people, you shouldn’t be in sales – you should be counting widgets in a factory and filling out a card that says “Successfully shipped to customer, next order please.”

 

Discrimination is an ugly business – especially in sales.

What this Sales Director showed me was just how naive people can be when they discriminate. Your business could be missing out on amazing sales talent just because you’re using binary decision-making skills to find talent.

Quick story:

The best salesperson I ever hired worked for one of my companies. He came to the interview wearing a stained red jumper, old faded cargo pants, a pair of tradesman boots and a ciggie in his mouth. He was currently working for a charity cold-calling people and asking them for money.

He was homeless and living in his car – which I later found out. After four weeks working for us, he made zero sales. We went down to fire him one Friday afternoon and he’d gone home early. We decided to do it on Monday instead.

On Monday morning I went to the Snake Pit (the name of the sales room at the time) to find him. To my surprise, I interrupted him writing his sales on the whiteboard which he’d been saving until all the contracts were signed. In 4 weeks he’d outsold the entire sales team!!!

He went on to be the top-performer working only a few hours per day because of his incredible sales skill. Later on, I found out this man used to be worth more than $100M and he went on to be a friend, mentor, top salesperson and the best guy I’ve ever met in sales.

On face value, he looked like a bum and was unimpressive. My immaturity at the time (and youth) nearly made me miss the best candidate I was ever going to find.

Discrimination and pigeon-holing people is a nasty business. The cost of missed opportunity by being a total idiot and ignoring people based on surface level nonsense is a game you don’t want to play.

Algorithms and surveys can’t determine sales talent – people do that!

 

The bigger the ego, the bigger the problem later on.

I remember a sales guy I worked with who was nicknamed “The Maverick.”

He had the biggest ego you could ever imagine and at the start, it was a little funny. As time went on, his ego got even more out of control.

He was hitting on the female staff, upsetting the other salespeople, trying to steal sales, undermining management for his own selfish interests and doing anything he could to look good.

An out of control ego at the start should be a massive red flag. It only gets worse later on. Selfish pursuits of power and success always end in tears – even in sales. High-performing salespeople are leaders in the making and want to duplicate their qualities in the up and coming sales staff.

 

That doesn’t mean confidence should be ignored.

Yes, a heavily inflated ego is a problem in sales but lack of confidence is too. You want some level of confidence so that when you put a newly hired salesperson into the field, they have the guts, belief in themselves and determination to succeed.

You can’t spoon-feed a salesperson; they need the ability to have control of their destiny. Control takes confidence to wake up every day and execute on an outcome.

 

Order takers vs. salespeople.

I want to dispel a myth: there’s nothing wrong with order takers. The field of sales often put down people who work in big companies and take orders.

There’s a need for these people though in most businesses. These individuals can follow orders, sell off a script, are often cheaper to hire and can use the brand of the company to sell.

Salespeople, on the other hand, can use rapport and human interaction to make a potential customer feel something about a product or service. This feeling can then be translated into real business and a repeat customer down the line.

Neither the salesperson or the order taker are evil people; they just have different skills and perform a different function. I’ve even seen order takers be trained into salespeople later on if they have the growth mindset to believe they can crossover to the dark side.

 

A word on execution.

There’s plenty of great salespeople out there but what separates the good from the incredible (the same goes for entrepreneurs) is execution. We can all get a client excited for a few brief minutes but translating that into revenue for the business and an ongoing relationship is much harder.

Hiring for execution as well as sales ability is an important combination. When the skill of execution is lacking, you’ll often have salespeople that fall into the trap of making big promises and expecting “The Rest Of The Business” to deliver on these promises.

This lack of ownership creates lots of sales business and a poor customer experience which does more damage. The best way to find salespeople who can sell and execute is to understand how they manage their day – in other words, can they demonstrate the skill of productivity.

An easy hack I use is to take a look at their diary for the last few weeks. Just because they are back-to-back with meetings, does not mean they are productive. Most sales meetings are unproductive and don’t lead to any tangible business outcomes.

I look for blank space in diaries, and salespeople that time-box slots in their diary for thinking and empty space. These rare gems do less, have time to see shifts in the market and can see the broader vision of the business.

 

A gun salesperson can say NO.

Not all business is good business. Some sales opportunities cost more than they bring back to the company in value.

A high-performing salesperson can focus on good business and say no to business too. A weak salesperson says yes to every sales opportunity which ultimately means they’ll drown themselves in unproductive work later on.

No business can be all things, to all customers.

 

Avoid being deceived by looks.

Any salesperson can buy a nice suit, roll up in a luxury car, drink a cafe latte and talk a big game. Don’t let looks cloud your judgment.

“Looks can be faked; human nature and emotional intelligence cannot be. Phenomenal salespeople understand these two traits like the back of their hand”

 

Empathy and compassion wins every time in sales.

Understanding how a potential salesperson thinks is about getting inside their head. You can do this through the use of deliberate questions that focus on whether they can be empathetic and compassionate.

Given that salespeople all deal with humans, the ability to be aware of a person’s feelings will be the guiding skill they need to influence an individual to make a decision.

“People buy off feelings and so you want your salespeople to be experts at feeling and understanding human emotion”

All sales solutions solve a problem and with any challenge comes emotion. If you solve a problem as a salesperson but don’t understand the emotion, you’ll probably lose the deal. The feelings and emotions attached to the problem drive the outcome more than the problem itself.

“Again, machines can solve problems; humans solve the emotions and feelings that come bundled with the problem”

 

Coach-ability and open-mindedness.

The Sales Director that missed out on hiring me was focused on the fixed results I’d already achieved. The thing is that the best salespeople can be coached and are open-minded. These two skills are fundamental for the following reasons:

– Industry changes quickly so a fixed mindset will ignore these changes
– Salespeople that know everything hold business back
– The problem a salesperson can solve is often missed if they’re not open-minded enough to see it
– The problem can be solved using the wrong solution if the salesperson has a fixed mindset

 

Experience can sometimes be the worst attribute.

Some of the worst candidates I’ve ever interviewed come with five or more years’ experience. This is because experience can often lead a salesperson to adopt a fixed mindset. Too much experience can cause a candidate to want to do things the way they’ve always been done.

Taking someone who’s got no experience can be a blessing in disguise.

A famous example of this is the founders of Airbnb. They had no experience in the hotel industry which is how they were naive enough and bold enough to use skills from other industries like tech to completely rethink the industry.

Maybe the salespeople you’re hiring with years of experience are the problem.

 

The answer is there is no perfect sales candidate.

I know what you’re thinking: “Damn it Tim! Why do you keep speaking so much truth?”

Just like there is no easy way to predict which startup will become the next billion-dollar unicorn -there are so many factors to consider and sometimes you’ve got to take a chance and stop thinking you know it all.

None of us have all the answers and your predisposed bias of the past is holding you back from hiring perfectly good candidates.

If you want to increase your productivity and learn some more valuable life hacks, then join my private mailing list on timdenning.net

Tim is best known as a long-time contributor on Addicted2Success. Tim's content has been shared millions of times and he has written multiple viral posts all around personal development and entrepreneurship. You can connect with Tim through his website www.timdenning.net

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Success Advice

Stop Denying Your Negative Thoughts and Start Embracing Them

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negative thoughts
Image Credit: Twenty20.com

Over the years, many of the talking heads and pundits in the personal development and success science industry have talked about the immediate replacement of negative thoughts with positive thoughts. The logic behind that particular behavioral strategy seems to make sense on the surface. Think about it, when a negative thought rears its ugly head, we should immediately dive into the repository of positive thoughts that we have available to us so that we could immediately begin to dwell on it.

Even further, some gurus of the genre suggest removing any chance of having a negative thought by the constant repetition of affirmations. Again, tried-and-true motivational technology that is very workable and still useful. I would suggest, however, that you view the above behaviors as tactics more than strategies.

I will further suggest to you that you do not abhor your negative thoughts but rather embrace them, examine them, and place them under a spotlight. My reasoning behind this goes back over 100 years into psychology with stimulus/response, that is, the cause and effect of certain behaviors. Many individuals look at a negative thought as a causative driver. The negative thought exists as a cause, and our behavior toward that cause will determine the effect.

So, following this logic, if an individual has a negative thought which makes them feel sad, and that sadness causes them to binge drink, by removing the negative thought you’ll have removed the motivation for binge drinking. Doesn’t that sound kind of silly? The suggestion here is to turn off the negative thought so that it will turn off the consumption of alcohol.

Of course, this makes sense if we view the negative thought as a primal force in behavior. So, what if we started to think of the negative thought more as the result of something else? It means that the “something else” must change first. What if we took a different approach? What if we looked at a negative thought as an effect of some larger causal factor?

“You’re going to go through tough times – that’s life. But I say, ‘Nothing happens to you, it happens for you.’ See the positive in negative events.” – Joel Osteen

By reversing the cause-and-effect motion of negative thinking (saying that the negative thought is an effect), we now can ask a deeper, more penetrative question: Why are we thinking that negative thought? What is the underlying cause of that specific train of thinking? By reversing the cause-and-effect relationship of negative thinking, it allows the negative thinker to assume the role of diagnostician!

Below is a three-step process you can use to examine your negative thoughts, the role of it in your life, and how you can get rid of them:

1. Simply acknowledge the negative thought

Recognize the fact that there’s a negative thought in your mind instead of trying to go through a process of emotionally overlaying positive thoughts on top of it. Can you see how this exacerbates the issue? You have a negative thought, you immediately recognize that it must be changed, and you frantically scurry through the museum of your mind to find a positive thought to replace it.

In the meantime, while you are trying to find that positive thought, you’re feeling anxious, nervous, and guilty! When you finally find a positive thought to replace that negative thought, the normal process is to squash it. But you can’t! It’s like trying to get rid of weeds by covering them with rocks.

They will always find another way around the rock. It is the same with negative thoughts. Consequently, try acknowledging the negative thought.

2. Affirm the negative thought

It is a part of you. Instead of denying its existence, accept that it is there in front of you and that you are now willing to deal with it. If any of you reading this are dog lovers, you will know that the best way to get a dog next to you is by attempting to push it away from you. Every time you push the dog away it gets closer. This is the same with negative thinking because the harder you push the closer it gets.

“Always turn a negative situation into a positive situation.” – Michael Jordan

3. Acquit the thought

Give it permission to leave you. Thank it for its past importance in your life and allow it to be on its way! At this point feel free to replace the negative thought with a positive thought. What will begin to happen when you place the negative thought under the spotlight is that you will see how insignificantly small it actually is.

This is a process I’ve been using for quite some time, and it works! Oh sure, I still use affirmations on a daily basis; as a matter fact I have them right here in front of me. I find that affirmations are a tremendous way to stay positive because it doesn’t allow any room for bad things to grow. But since the average person thinks 60,000 to 65,000 thoughts per day, let’s face it, a few negative thoughts have to squeak in there!

The best advice that I can give is to not freak out over a negative thought. Acknowledge it, affirm it, and acquit it! This is magic. Watch what happens!

How do you handle negative thoughts? Let us know your tips below!

Image courtesy of Twenty20.com

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Success Advice

One Thing I Can Teach You About Life That Will Help You Forever.

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Image Credit: Unsplash

I used to be a very anxious person.

I was embarrassed by what I couldn’t do and every day was a struggle. From the moment I would wake up to the moment I’d go to bed, everything felt impossibly overwhelming. It’s a battle I’ve dealt with most of my life.

This daily struggle with mental illness taught me that the satisfaction didn’t lie in beating it; the satisfaction was in helping other people beat mental illness through my success in fighting it.


Recently, I was at work. It was a pretty standard day — nothing too exciting. I then had a catch up with one of the leaders I worked with.

She said something that got my attention: “One of our colleagues is battling a mental illness.”

I really wanted to help. My eyes lit up. There was no need to uncover my plan with anyone else. I knew that staying discrete was fundamental.

I approached the person in question and asked for a few minutes of their time.

I didn’t ask them to admit their mental illness struggle; I just shared my story.

I talked about the anxiety stopping me from having a normal life, eating the right foods, going on dates with girls, having the career I wanted and traveling the world.

I wasn’t sure if any of it was sinking in or even helping. I felt compelled to go on. One thing I knew was that he was paying attention. I could see it in his eyes.

I then went on to talk about how I beat mental illness. Strategies such as:

  • Creating fear lists
  • Seeking professional help
  • Working on myself
  • Books I read
  • Events I attended

Out of nowhere, he started opening up about his own struggle. I was shocked.
It wasn’t pretty. He had an extreme case of mental illness that I certainly couldn’t diagnose or give professional advice on.

All I could do was show him through my own story that there was hope

I offered him access to all the resources I had. I told him that he had my full support and I’d be happy to help in any way I could. He then said:

“What was your psychologist’s name?”

I told him I’d look it up and send it to him. I didn’t have the answer in front of me, but I was determined when I got home to find it.

At the end of the catch-up, he smiled. I don’t think he’d smiled like that in a very long time.

That smile gave me so much satisfaction. It made my own struggle with mental illness worth it. All those sleepless nights, times spent vomiting into the toilet and dark days where I didn’t want to go on made sense.


“It took more than seven years for me to understand that my own battle with mental illness actually had a benefit”

That benefit was the satisfaction in seeing someone beat their mental illness because I was able to defeat mine.

It’s probably the greatest satisfaction of my entire life.

That’s one thing I can teach you about life that will help you forever.

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Success Advice

5 Productivity Shifts You Need to Make to Make 2019 Your Best Year Yet

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productivity

Everyone wants more time, that is something almost all of us share. Time is the most valuable resource and when you learn how to make your time work for you and how to get the most out of it – you experience life differently.  

Improving how you manage your time is one of the biggest gifts you can give yourself – it’s a real game changer in your business and personal life. There are many ways that you can get more productive and get the right things done sooner; but not all of them are obvious or bring the same results.

Here are 5 productivity shifts you want to make if you are trying to make the most out of 2019:

1. Ditch your to do list

Productive people don’t keep to-do lists, they schedule everything they need to do in their calendar and work directly from their calendar!  To-Do lists are just ineffective and they are impeding your productivity. A never ending list of items only leaves you overwhelmed and with a false sense of ‘productivity’.  

If you schedule your To Do’s directly into your calendar at a time to get them done, you commit to it and you are more likely to get it done. Less is more – you don’t need a separate list to remind you what you need to do.

“Productivity is less about what you do with your time and more about how you run your mind.” – Robin Sharma

2. Give up on motivation

Productive people don’t always have to be motivated before starting something. They balance discipline with motivation and do what they need to do, regardless of motivation. When we come up with resistance to take action on what we have planned, we might tell ourselves that we are not motivated and we believe that we need to be motivated to complete any task.

If you want to increase your productivity, you need to challenge yourself more in the moment to take action and give up on motivation sometimes. Do what you need to in order to get the results you want in the future. Don’t make decisions based on how you feel now, make them based on what result you are really after.

3. Master your mornings

Wake up early and get yourself into the productive mindset with your routine and diet! Productive people start the day with some sort of routine, whether it’s meditation, exercise or visualization, etc. AND they have a healthy breakfast to fuel them for the day. Your health is everything when it comes to productivity, what you eat directly affects your productivity.

We can just no longer ignore the direct connection any more. Get in the right mindset to start your day and fuel your mind and body to get the most out of it. Starting your day off in any other way undermines your success – there is no doubt.

4. Schedule according to energy

Productive people know their energy cycles and they plan tasks around their energy levels. Why plan something at a time when you know it will be hard to rise to the challenge? Schedule tasks that require focus and concentration for those times of day that you feel the best and you will find it’s easier to follow through and you will be at your best to perform. Identify your filler tasks and complete those when your energy drops. Be more realistic when scheduling your tasks and set yourself up for wins.

“Productivity is never an accident it’s the result of a commitment to excellence, intelligent planning & focused effort.” – Paul Meyer

5. Working backwards

Productive people always focus on those activities that will take them to the next level. They plan backwards, they look at their goals, then identify the tasks they need to do to support those goals. Those tasks get broken down into weekly actions. That’s how they plan.

Don’t only plan on tasks that come in or those which you ‘feel’ or ‘think’ you should be doing. Your day needs to consist of at least one activity that directly supports your longer term objectives, your big project. What sounds like common sense is definitely not common practice.

Create the right habits to achieve your goals, work on adopting easy tips and techniques so you can manage your time and yourself better to get things done.

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Success Advice

You Need to Grow Your Memory in Order to Grow Your Life

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how to improve your memory
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We all have access to the most powerful computer ever created in the universe…our brain. Unfortunately, few of us have ever been taught how to use our minds efficiently, and even fewer have learned how to develop a fabulous memory. Thankfully, like any skill, memorising can be learned and using the correct strategies, your memory can be improved in only days.

One of the best coaches on memory is Dominic O’Brien the eight-time world memory champion. Self-taught after watching Creighton Carvello memorise a pack of cards on the BBC’s Record Breakers programme. Dominic, through his work on memory, has given us many tools and techniques for improving memory.

Below are 5 rules that will help you develop a better memory:

1. The Rule of Five

Probably seen as one of the most significant contributions to the body of knowledge on memory is O’Brien’s Rule of Five. This rule details how to remember things using a strategy of regular staged repetition.

These stages are as follows:

  • First Review:Immediately
  • Second Review:Twenty-four hours later
  • Third Review:One week later
  • Fourth Review:One month later
  • Fifth Review:Three months later

Utilising stage repetition at these intervals ingrains the memory for the long term.

2. The Dominic System

The Dominic System is a system for remembering numbers. The system is a Person Action system where the association between two sets of paired numbers is the person with the action of the next person.

1139 would become Andre Agassi doing a roundhouse kick which is the action of Chuck Norris. This system combined with the journey method allows for long random numbers to be easily recalled without error. The fantastic thing about this system is that you get to customise for yourself with memorable people and unique actions which when combined really make it easy for you to recall numbers. The table below associates each number to a letter.

Number     0     1    2     3     4     5     6     7     8     9
Letter     O     A     B     C     D    E     S     G     H     N

Creating a simple document with pairs of numbers in one column, the letter pairs in the next and an action column will help you learn this system quickly.

“Nothing can substitute for just plain hard work. I had to put in the time to get back. And it was a grind. It meant training and sweating every day. But I was completely committed to working out to prove to myself that I still could do it.” – Andre Agassi

3. The Link Method

This method relies on two essential elements of memory, association and exaggeration. Utilising these two elements, it is possible to link together unrelated objects to allow you to remember them.

Trying to remember a list of five separate words such as: balloon, papaya, gold, football and hat, might go something like this. You imagine seeing a giant balloon and inside the balloon you can see a small papaya, in bursting the balloon the papaya falls out and as it hits the floor a gold football bounces into a large sombrero.

4. The Journey Method

Using location has been a fundamental part of mnemonics almost since time began. Before humans, writing elders would pass knowledge to others using stories of journeys, with each piece of knowledge being associated with a location on the journey.

O’Brien’s system utilises journeys that you would undertake on a daily basis, like your commute to work or train stations on well-known line. Items are then associated and exaggerated along the journey, so for instance if you were trying to remember a list of ten random things you would associate each piece along with a unique ten stop journey and utilise exaggeration to make the items more memorable.

“You are well equipped with an incredible potential for absorbing knowledge…Anything’s possible.” – Dominic O’Brien

5. The Story Method

To remember groups of information, create a story that links them together. Remembering the planets of the solar system and their position relative to the Sun, Mercury, Venus, Earth, Mars, Jupiter, Saturn, Uranus and Neptune.

Imagine that Mercury was hitting the nineties as Venus tossed the tennis ball into the air, striking the ball it soared over the net striking the earth and bouncing high into the air, knocking the mars bar out of Jupiter’s hand, and so on.

Developing a good memory will assist markedly in all of your personal development goals as well as assisting greatly in your daily life. The methods above are tried and tested by one of the leading memory champions. Whether you want to become the next World Memory Champion or just improve your recall, the techniques outlined above will assist greatly.

Combining the various elements will create an exponential improvement in your memory that you will find hard to believe, and you will be kicking yourself for not applying them sooner. The best part about using these methods is that they are fun, so enjoy using them.

Which one of these memorizing methods sounds most interesting to you? Share with us below!

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Entrepreneurs

Building a Knockout Team With the 4 Stages of Learning

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building a team
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I’m sure you’ve heard that running a business alone can be challenging, but if that’s true, then running a business of 5, 50 or 500 must be extremely challenging! This can be made much simpler by building from a solid foundation. By that I mean a strong core of team members around you. (more…)

Demitrez Butler is the President of RealTeam Consulting, Inc. in San Diego, CA. He worked with Air Force Security Forces for 4 years before starting in an entry-level sales position and growing within the sales and marketing industry. He later opened a marketing firm in eastern Washington that changed the dynamic of the telecom market in that region. Most recently he works as a consultant for high level network marketers. When he isn’t working you can find him on a plane traveling to the next must see city on his list.

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Success Advice

Stop Denying Your Negative Thoughts and Start Embracing Them

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negative thoughts
Image Credit: Twenty20.com

Over the years, many of the talking heads and pundits in the personal development and success science industry have talked about the immediate replacement of negative thoughts with positive thoughts. The logic behind that particular behavioral strategy seems to make sense on the surface. Think about it, when a negative thought rears its ugly head, we should immediately dive into the repository of positive thoughts that we have available to us so that we could immediately begin to dwell on it.

Even further, some gurus of the genre suggest removing any chance of having a negative thought by the constant repetition of affirmations. Again, tried-and-true motivational technology that is very workable and still useful. I would suggest, however, that you view the above behaviors as tactics more than strategies.

I will further suggest to you that you do not abhor your negative thoughts but rather embrace them, examine them, and place them under a spotlight. My reasoning behind this goes back over 100 years into psychology with stimulus/response, that is, the cause and effect of certain behaviors. Many individuals look at a negative thought as a causative driver. The negative thought exists as a cause, and our behavior toward that cause will determine the effect.

So, following this logic, if an individual has a negative thought which makes them feel sad, and that sadness causes them to binge drink, by removing the negative thought you’ll have removed the motivation for binge drinking. Doesn’t that sound kind of silly? The suggestion here is to turn off the negative thought so that it will turn off the consumption of alcohol.

Of course, this makes sense if we view the negative thought as a primal force in behavior. So, what if we started to think of the negative thought more as the result of something else? It means that the “something else” must change first. What if we took a different approach? What if we looked at a negative thought as an effect of some larger causal factor?

“You’re going to go through tough times – that’s life. But I say, ‘Nothing happens to you, it happens for you.’ See the positive in negative events.” – Joel Osteen

By reversing the cause-and-effect motion of negative thinking (saying that the negative thought is an effect), we now can ask a deeper, more penetrative question: Why are we thinking that negative thought? What is the underlying cause of that specific train of thinking? By reversing the cause-and-effect relationship of negative thinking, it allows the negative thinker to assume the role of diagnostician!

Below is a three-step process you can use to examine your negative thoughts, the role of it in your life, and how you can get rid of them:

1. Simply acknowledge the negative thought

Recognize the fact that there’s a negative thought in your mind instead of trying to go through a process of emotionally overlaying positive thoughts on top of it. Can you see how this exacerbates the issue? You have a negative thought, you immediately recognize that it must be changed, and you frantically scurry through the museum of your mind to find a positive thought to replace it.

In the meantime, while you are trying to find that positive thought, you’re feeling anxious, nervous, and guilty! When you finally find a positive thought to replace that negative thought, the normal process is to squash it. But you can’t! It’s like trying to get rid of weeds by covering them with rocks.

They will always find another way around the rock. It is the same with negative thoughts. Consequently, try acknowledging the negative thought.

2. Affirm the negative thought

It is a part of you. Instead of denying its existence, accept that it is there in front of you and that you are now willing to deal with it. If any of you reading this are dog lovers, you will know that the best way to get a dog next to you is by attempting to push it away from you. Every time you push the dog away it gets closer. This is the same with negative thinking because the harder you push the closer it gets.

“Always turn a negative situation into a positive situation.” – Michael Jordan

3. Acquit the thought

Give it permission to leave you. Thank it for its past importance in your life and allow it to be on its way! At this point feel free to replace the negative thought with a positive thought. What will begin to happen when you place the negative thought under the spotlight is that you will see how insignificantly small it actually is.

This is a process I’ve been using for quite some time, and it works! Oh sure, I still use affirmations on a daily basis; as a matter fact I have them right here in front of me. I find that affirmations are a tremendous way to stay positive because it doesn’t allow any room for bad things to grow. But since the average person thinks 60,000 to 65,000 thoughts per day, let’s face it, a few negative thoughts have to squeak in there!

The best advice that I can give is to not freak out over a negative thought. Acknowledge it, affirm it, and acquit it! This is magic. Watch what happens!

How do you handle negative thoughts? Let us know your tips below!

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One Thing I Can Teach You About Life That Will Help You Forever.

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I used to be a very anxious person.

I was embarrassed by what I couldn’t do and every day was a struggle. From the moment I would wake up to the moment I’d go to bed, everything felt impossibly overwhelming. It’s a battle I’ve dealt with most of my life.

This daily struggle with mental illness taught me that the satisfaction didn’t lie in beating it; the satisfaction was in helping other people beat mental illness through my success in fighting it.


Recently, I was at work. It was a pretty standard day — nothing too exciting. I then had a catch up with one of the leaders I worked with.

She said something that got my attention: “One of our colleagues is battling a mental illness.”

I really wanted to help. My eyes lit up. There was no need to uncover my plan with anyone else. I knew that staying discrete was fundamental.

I approached the person in question and asked for a few minutes of their time.

I didn’t ask them to admit their mental illness struggle; I just shared my story.

I talked about the anxiety stopping me from having a normal life, eating the right foods, going on dates with girls, having the career I wanted and traveling the world.

I wasn’t sure if any of it was sinking in or even helping. I felt compelled to go on. One thing I knew was that he was paying attention. I could see it in his eyes.

I then went on to talk about how I beat mental illness. Strategies such as:

  • Creating fear lists
  • Seeking professional help
  • Working on myself
  • Books I read
  • Events I attended

Out of nowhere, he started opening up about his own struggle. I was shocked.
It wasn’t pretty. He had an extreme case of mental illness that I certainly couldn’t diagnose or give professional advice on.

All I could do was show him through my own story that there was hope

I offered him access to all the resources I had. I told him that he had my full support and I’d be happy to help in any way I could. He then said:

“What was your psychologist’s name?”

I told him I’d look it up and send it to him. I didn’t have the answer in front of me, but I was determined when I got home to find it.

At the end of the catch-up, he smiled. I don’t think he’d smiled like that in a very long time.

That smile gave me so much satisfaction. It made my own struggle with mental illness worth it. All those sleepless nights, times spent vomiting into the toilet and dark days where I didn’t want to go on made sense.


“It took more than seven years for me to understand that my own battle with mental illness actually had a benefit”

That benefit was the satisfaction in seeing someone beat their mental illness because I was able to defeat mine.

It’s probably the greatest satisfaction of my entire life.

That’s one thing I can teach you about life that will help you forever.

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Success Advice

5 Productivity Shifts You Need to Make to Make 2019 Your Best Year Yet

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Everyone wants more time, that is something almost all of us share. Time is the most valuable resource and when you learn how to make your time work for you and how to get the most out of it – you experience life differently.  

Improving how you manage your time is one of the biggest gifts you can give yourself – it’s a real game changer in your business and personal life. There are many ways that you can get more productive and get the right things done sooner; but not all of them are obvious or bring the same results.

Here are 5 productivity shifts you want to make if you are trying to make the most out of 2019:

1. Ditch your to do list

Productive people don’t keep to-do lists, they schedule everything they need to do in their calendar and work directly from their calendar!  To-Do lists are just ineffective and they are impeding your productivity. A never ending list of items only leaves you overwhelmed and with a false sense of ‘productivity’.  

If you schedule your To Do’s directly into your calendar at a time to get them done, you commit to it and you are more likely to get it done. Less is more – you don’t need a separate list to remind you what you need to do.

“Productivity is less about what you do with your time and more about how you run your mind.” – Robin Sharma

2. Give up on motivation

Productive people don’t always have to be motivated before starting something. They balance discipline with motivation and do what they need to do, regardless of motivation. When we come up with resistance to take action on what we have planned, we might tell ourselves that we are not motivated and we believe that we need to be motivated to complete any task.

If you want to increase your productivity, you need to challenge yourself more in the moment to take action and give up on motivation sometimes. Do what you need to in order to get the results you want in the future. Don’t make decisions based on how you feel now, make them based on what result you are really after.

3. Master your mornings

Wake up early and get yourself into the productive mindset with your routine and diet! Productive people start the day with some sort of routine, whether it’s meditation, exercise or visualization, etc. AND they have a healthy breakfast to fuel them for the day. Your health is everything when it comes to productivity, what you eat directly affects your productivity.

We can just no longer ignore the direct connection any more. Get in the right mindset to start your day and fuel your mind and body to get the most out of it. Starting your day off in any other way undermines your success – there is no doubt.

4. Schedule according to energy

Productive people know their energy cycles and they plan tasks around their energy levels. Why plan something at a time when you know it will be hard to rise to the challenge? Schedule tasks that require focus and concentration for those times of day that you feel the best and you will find it’s easier to follow through and you will be at your best to perform. Identify your filler tasks and complete those when your energy drops. Be more realistic when scheduling your tasks and set yourself up for wins.

“Productivity is never an accident it’s the result of a commitment to excellence, intelligent planning & focused effort.” – Paul Meyer

5. Working backwards

Productive people always focus on those activities that will take them to the next level. They plan backwards, they look at their goals, then identify the tasks they need to do to support those goals. Those tasks get broken down into weekly actions. That’s how they plan.

Don’t only plan on tasks that come in or those which you ‘feel’ or ‘think’ you should be doing. Your day needs to consist of at least one activity that directly supports your longer term objectives, your big project. What sounds like common sense is definitely not common practice.

Create the right habits to achieve your goals, work on adopting easy tips and techniques so you can manage your time and yourself better to get things done.

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You Need to Grow Your Memory in Order to Grow Your Life

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We all have access to the most powerful computer ever created in the universe…our brain. Unfortunately, few of us have ever been taught how to use our minds efficiently, and even fewer have learned how to develop a fabulous memory. Thankfully, like any skill, memorising can be learned and using the correct strategies, your memory can be improved in only days.

One of the best coaches on memory is Dominic O’Brien the eight-time world memory champion. Self-taught after watching Creighton Carvello memorise a pack of cards on the BBC’s Record Breakers programme. Dominic, through his work on memory, has given us many tools and techniques for improving memory.

Below are 5 rules that will help you develop a better memory:

1. The Rule of Five

Probably seen as one of the most significant contributions to the body of knowledge on memory is O’Brien’s Rule of Five. This rule details how to remember things using a strategy of regular staged repetition.

These stages are as follows:

  • First Review:Immediately
  • Second Review:Twenty-four hours later
  • Third Review:One week later
  • Fourth Review:One month later
  • Fifth Review:Three months later

Utilising stage repetition at these intervals ingrains the memory for the long term.

2. The Dominic System

The Dominic System is a system for remembering numbers. The system is a Person Action system where the association between two sets of paired numbers is the person with the action of the next person.

1139 would become Andre Agassi doing a roundhouse kick which is the action of Chuck Norris. This system combined with the journey method allows for long random numbers to be easily recalled without error. The fantastic thing about this system is that you get to customise for yourself with memorable people and unique actions which when combined really make it easy for you to recall numbers. The table below associates each number to a letter.

Number     0     1    2     3     4     5     6     7     8     9
Letter     O     A     B     C     D    E     S     G     H     N

Creating a simple document with pairs of numbers in one column, the letter pairs in the next and an action column will help you learn this system quickly.

“Nothing can substitute for just plain hard work. I had to put in the time to get back. And it was a grind. It meant training and sweating every day. But I was completely committed to working out to prove to myself that I still could do it.” – Andre Agassi

3. The Link Method

This method relies on two essential elements of memory, association and exaggeration. Utilising these two elements, it is possible to link together unrelated objects to allow you to remember them.

Trying to remember a list of five separate words such as: balloon, papaya, gold, football and hat, might go something like this. You imagine seeing a giant balloon and inside the balloon you can see a small papaya, in bursting the balloon the papaya falls out and as it hits the floor a gold football bounces into a large sombrero.

4. The Journey Method

Using location has been a fundamental part of mnemonics almost since time began. Before humans, writing elders would pass knowledge to others using stories of journeys, with each piece of knowledge being associated with a location on the journey.

O’Brien’s system utilises journeys that you would undertake on a daily basis, like your commute to work or train stations on well-known line. Items are then associated and exaggerated along the journey, so for instance if you were trying to remember a list of ten random things you would associate each piece along with a unique ten stop journey and utilise exaggeration to make the items more memorable.

“You are well equipped with an incredible potential for absorbing knowledge…Anything’s possible.” – Dominic O’Brien

5. The Story Method

To remember groups of information, create a story that links them together. Remembering the planets of the solar system and their position relative to the Sun, Mercury, Venus, Earth, Mars, Jupiter, Saturn, Uranus and Neptune.

Imagine that Mercury was hitting the nineties as Venus tossed the tennis ball into the air, striking the ball it soared over the net striking the earth and bouncing high into the air, knocking the mars bar out of Jupiter’s hand, and so on.

Developing a good memory will assist markedly in all of your personal development goals as well as assisting greatly in your daily life. The methods above are tried and tested by one of the leading memory champions. Whether you want to become the next World Memory Champion or just improve your recall, the techniques outlined above will assist greatly.

Combining the various elements will create an exponential improvement in your memory that you will find hard to believe, and you will be kicking yourself for not applying them sooner. The best part about using these methods is that they are fun, so enjoy using them.

Which one of these memorizing methods sounds most interesting to you? Share with us below!

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