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7 Reasons Why Introverts Make The Best Sales People

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There is a common misconception that introverts are shy loners who cannot excel in social situations—let alone thrive as an entrepreneur or salesperson. As an introvert, you may like to stay to yourself, you might become socially exhausted after events, or you have a small circle of friends. You’re also thoughtful, innovative, and your listening skills tend to be more developed than your extroverted counterparts.

So why do people think extroverts are the best salespeople? The first impression of sales is that you must be outspoken, charismatic, and have a ton of friends. Yes, these things can be helpful in the sales process. However, they are not the only attributes that deem a closed sale or a dynamic salesperson. I’m here to tell you that being an introvert is actually a sales superpower.

Here are seven reasons why introverts can make great salespeople:

1. You Are Observant

Only 7% of your communication is the words you say. The other 93% of your communication is body language. Being observant and responsive is one of the most important skills of a high level salesperson. 

Introverts tend to be more observant of body language, change in tone of voice, and other non-verbal cues, which are superpowers in sales. When you’re in a meeting with a potential client, this not only can help you understand your client better, but it can be the difference between winning or tanking a deal because you’re able to pivot as needed to serve the client and create a better buying experience.

2. You Have a Plan

While extroverts have a tendency to create a plan after they jump out of a plane, introverts typically create a concrete plan with a solid structure. This can make all of the difference in the sales process. 

A plan provides consistency and security to their prospective clients/customers. The best salespeople have a proven system they use every single time to close sales—not to be confused with a sales script.

“By failing to prepare, you are preparing to fail.” – Benjamin Franklin

3. Listening is Your Middle Name

Selling is just as much listening as it is talking. As a salesperson, you need to understand the pain points, needs, and desires of your client. Introverts tend to excel at listening and can become adaptable to the needs of their customers. You can use this to your advantage in any part of the sales process.

4. You Value Deep Relationships

Introverts are not fond of having a list of acquaintances. Instead, they prefer to have deep relationships with other people. 

When you’re working a deal with a potential client, a genuine and deep relationship will take you further than a surface level connection. Sales is all about trust and relationships. As an introvert, you have a leg up because you naturally tend to create these relationships.

5. You Are a Realist

Extroverts have a tendency to lean into emotion during the sales process, without necessarily having the information about the results to back up what they’re saying. However, introverts will lean into the reality of outcomes/products which provides more concrete disclaimers prior to a customer’s purchase. 

This approach minimizes refunds and dissatisfied customers, which means not only can introverts sell more, but their percentage of repeat customers can be higher too because of the way they sell to their clients.

6. You are More Reserved

Extroverts tend to have big personalities and are not afraid to present themselves, while introverts are more conservative and quiet. New studies are showing that the outgoing, charming salesperson stereotype is actually starting to turn potential customers off. In fact, some people put their guard up when they approached by this type of salesperson. 

This new shift in how people react to salespeople can be an advantage for introverts. Your reserved personality may be exactly what helps you relate to your potential client because they feel like you’re having a conversation instead of trying to push an agenda.

7. You Prefer to Not Talk at All

Back in the day, extroverts were often seen as the most qualified salespeople because of cold-calling. To engage in cold-calling, you need to be energetic and have refined social skills. 

Today, most decision-makers are making it harder to get them on a phone call. We rely more on nurturing and communicating through email than ever before. This is where introverts can excel, even when they are not as social or talkative as extroverts.

“The single biggest problem in communication is the illusion that it has taken place.” – George Bernard Shaw 

8. How to Sell as an Introvert

To be effective, be sure to do your research and be prepared. This will boost your confidence and allow you to spend less time thinking about what to say. Instead, you can simply converse with confidence.

Give yourself time to recharge. Networking events or back-to-back sales calls can be physically draining for introverts. Introverts tire easily from social activities, which can make it difficult to interact. Make space for alone time in your schedule, or try other traditional energizing methods, like coffee.

Lastly, don’t use being an introvert as an excuse to not try. There are many introverts who excel in business and entrepreneurship, like Elon Musk, Mark Zuckerberg, and JK Rowling. The key is to understand yourself and develop your skills. 

As a whole, the value that introverts bring to the sales table is overlooked at best. Being introverted does not disqualify you from being an exceptional salesperson. In fact, you can rival and surpass your extroverted counterparts if you hone your skills and embrace yourself as an introvert. 

Are you an introvert? If so, how has that helped you be successful in specific areas of your life? Share your stories and thoughts with us below!

Erica Stepteau is a leading sales strategist and consultant, working with business owners, companies, and corporations to create high performing sales processes that exponentially grow their bottom line in record time, using the D.N.A. Sales Method™. Erica’s consulting and genius is trusted by global brands. She uses her over 15 years of experience in communication, sales psychology, and effective leadership, specializing in the development of high performing sales teams and highly converting custom sales processes that insight trust, create loyalty, and shorten the sales cycle. Her genius has also been featured in publications and media outlets, such as Speakers Magazine, HER Magazine, Courageous Woman Magazine, and more.

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Transform your forgotten bio link into a high-impact gateway that fuels engagement, clicks, and conversions across every social platform.

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Personal Development

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Boost your focus, confidence, and results with 11 powerful habits successful people use every day.

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Successful people love to help beginners. They have an incredible work ethic and rarely complain. As a result, others naturally look up to them and want to follow in their footsteps.

But here’s the truth: there’s no success without sacrifice. You’ll need to give up comfort, excuses, and sometimes even social approval to accomplish your goals.

Value comes from solving problems, and these 11 powerful tips will help you become more productive, successful, and confident, starting today.

1. Take Short Breaks After Finishing a Task

Psychology shows it’s important to reward positive behaviour.

After completing a big task or finishing a book, take five minutes to walk, stretch, or simply breathe. This quick reset helps your brain recharge and strengthens focus.

Many great writers swear by morning walks, solitude, and reflection can unlock creativity.

But if you refuse to take breaks, don’t be surprised when burnout hits. Your brain needs recovery time just as much as your body does.

2. Schedule Your Most Important Tasks First

Multitasking kills productivity. If you want to get more done, try time blocking, a method where you dedicate set periods for specific tasks.

Productivity expert Caitlin Hughes explains, “Time blocking involves scheduling blocks of time for your tasks throughout the day.”

For example, if you’re a writer:

  • Research your topic at night.

  • Write your first draft in the morning (don’t worry if it’s rough).

  • Edit in the afternoon, great writing comes from rewriting.

You can’t buy more time. Use it intentionally and without regret.

3. Eliminate Distractions from Your Workspace

Focus is the foundation of success.

According to Inc. Magazine, it takes an average of 23 minutes to recover from a distraction. That’s nearly half an hour of lost productivity every time you check your phone.

Put your phone away. Close unnecessary tabs. And yes, limit your Netflix binges.

Meeting deadlines consistently is one of the fastest ways to stand out and earn respect.

4. Take Full Responsibility for Your Life

Entrepreneur Derek Sivers once said, “Everything is my fault.”

This mindset doesn’t mean self-blame; it means self-ownership. Stop pointing fingers, making excuses, or waiting for others to change.

If your habits (like smoking or drinking too much) hold you back, it’s time to make better choices. Your friends can’t live your dreams for you; only you can.

5. Invest an Hour a Day in Learning New Skills

Knowledge compounds over time.

Whether you read books, take online courses, or practise a craft, consistent learning gives you a competitive edge.

I used to struggle with academic writing, but I improved by studying the work of great authors and applying what I learned.

Your past doesn’t define you; your actions do. Every new skill adds another tool to your arsenal and makes you more unstoppable.

6. Develop a Growth Mindset

Psychologist Dr. Carol Dweck introduced the concept of fixed vs. growth mindset.

  • A fixed mindset believes success is based on natural talent.

  • A growth mindset believes success comes from effort and learning.

Choose the growth mindset. Embrace challenges. See failures as feedback. In today’s fast-moving digital world, adaptability is your biggest advantage.

7. Learn Marketing to Reach People Who Need You

I once believed marketing was manipulative, until I realised it’s about helping people solve problems.

If your work provides genuine value, marketing is how you let others know it exists. Even Apple spends billions on it.

Don’t be ashamed to promote your skills or business. Without visibility, your ideas will never reach the people who need them most.

Creative professionals who understand marketing and sales have an unfair advantage.

8. Ask Your Mentor the Right Questions

Good mentors can fast-track your growth.

While mentorship often costs money, it’s one of the best investments you can make. Great mentors don’t care about titles; they care about your progress.

If you don’t have access to a mentor yet, books are your silent mentors. Read the best in your field, take notes, and apply what resonates.

9. Build Confidence Through Action, Not Affirmations

Author Ryan Holiday once said, “I don’t believe in myself. I have evidence.”

Confidence doesn’t come from shouting affirmations into the mirror; it comes from proof. Doing hard things, keeping promises to yourself, and following through.

When you consistently take action, your brain gathers evidence that you can handle whatever comes next. That’s real confidence, grounded, earned, and unshakable.

10. Focus on Your Strengths

Your strengths reveal where your greatest impact lies.

If people compliment you on something often, it’s a clue. Lean into it.

A former professor once told me I was creative, and that simple comment gave me the confidence to go all in. I studied creativity, applied it daily, and turned it into my career advantage.

Double down on your strengths. That’s how you build momentum and mastery.

11. Identify and Challenge Your Limiting Beliefs

Your beliefs shape your reality.

For years, I believed I couldn’t be a great writer because of my chronic tinnitus and astigmatism, sensory challenges that made concentration difficult. But over time, I realised those struggles made me more disciplined, observant, and empathetic.

Your limitations can become your greatest motivators if you let them.

Avoid shortcuts. Growth takes time, but it’s always worth it.

Final Thoughts

Becoming productive, successful, and confident isn’t about working harder than everyone else. It’s about working smarter, consistently, and intentionally.

You don’t need to overhaul your life overnight. Start small: take a break after your next task, schedule your priorities, or spend one hour learning something new.

Every habit you change compounds into long-term success. Remember, true change comes from practising new behaviours.

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