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10 Lessons Every Entrepreneur Can Learn From Zappos CEO Tony Hsieh

Joel Brown (Founder of Addicted2Success.com)

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Tony-Hsieh

Tony Hsieh has successfully built and sold not one, but two companies. Link Exchange sold for $265 million to Microsoft and online shoe retailer Zappos.com sold for $1.2 billion to Amazon.

Here are the 10 lessons that every entrepreneur can learn from Tony Hsieh, the CEO of “Zappos”, which is consistently voted one of the best places to work for and has a reputation for outstanding customer service.

 

Entrepreneur Lesson’s From Zappos CEO, “Tony Hsieh” 

Lesson #1: Being Passionate Increases Your Chance Of Success

If you want to be successful then you need to find something that you are passionate about. A lot of entrepreneurs are too caught up with the money that they can make. However this can actually hinder their chances of finding success. As Tony says “business that are run by people who are passionate about whatever the business is about tend to have a much higher” When you are passionate about something you are able to work harder and inspire others to do the same. When faced with adversity you will have the passion to keep going.

 

Lesson #2: Understand What Really Motivates People

In Daniel Pinks best-selling book “Drive: The Surprising Truth About What Motivates Us” He talks about how direct rewards such as bonuses or increased salaries can actually reduce productivity for many types of work. He also suggests that intrinsic factors such as being inspired by your work are actually much more important for motivation. Tony Hsieh illustrates this principle perfectly with his mission to create a company that you would want to work at even if you weren’t being paid to be there.

Zappos actually offers their new hires $4,000 to quit. Only about 3% have so far taken the money since the program was started. This concept was designed to weed out those who are only in it for the money and not in pursuit of a place where they can be part of a great working culture.

 

zappos tony hsieh

 

Lesson #3: Learn From Your Mistakes

Building and selling Link Exchange for $265 million might seem like the kind of mistake that any entrepreneur would be happy to make but Tony has stated he was not happy with his first company. The mistake he made was to try and build a company culture too late. With Zappos he didn’t want to make the same mistake and established the company culture at the very beginning.

 

Lesson #4: Focus on the Customer not the Product

Many entrepreneurs become so focused on the product or service that they are offering that they end up forgetting about their customer. Tony Hsieh wants to be known not as the best online shoe retailer but as the company with the best customer service. He has stated that he is actually not that passionate about shoes but providing the best customer service is something that inspires him.

 

Lesson #5: Talk To Your Employees

While we may understand that making our employees happy will increase their productivity how we achieve this can sometimes seem unclear. However Tony offers a simple prescription – “just talk to your employees. Ask them what would make them happy” Asking your employees what would make them happy and then giving it to them might sound simple but as Zappos has shown it can be incredibly effective. This includes ideas such as the laughing yoga classes, a full-time life coach and free lunches.

 

Lesson #6: Company Values Are Not Just Empty Slogans

Zappos has what are known as its 10 commitable core values. However these are much more than empty slogans. They guide the company in all decisions that are made on both a strategic and day-to-day level. An employees success in the company is directly related to how the live up to these core values. If they are failing to meet them then this is grounds for being fired.

 

Zappos CEO Tony Hsieh

 

Lesson #7: Support Your Staff

At Zappos, provided you are working according to the companies stated values then you will be fully supported. A lot of companies like to talk about integrity or customer service but fail to back their employees. A good example of this is a customer support call at Zappos that took over 7 hours. In many companies spending a whole work day over a relatively small order would be viewed as incredibly unproductive. However at Zappos this kind of customer service is celebrated.

 

Lesson #8: Understand What Makes You Happy

Tony Hsieh was running his own venture capital business when he initially invested in Zappos. At the time it was just one investment among many. However Tony realized within a year that what he really enjoyed in business was operating fledgling businesses not just being an investor in them.

 

Lesson #9: See Yourself As An Enabler

A desire to micro manage is something that many entrepreneurs find it difficult to avoid. However Tony Hsieh believes that the primary purpose of an entrepreneur is to enable people to do their best work. Tony also knows what it is like to be stifled by corporate culture. He quit his first job at Oracle after only five months. At Zappos he intended to create an environment which allows people to realize their full potential.

 

Lesson #10: Relationships Big or Small, Can Build Opportunity

Tony tells the story of a lesson that he learned from one of his business partners Fred Mossler. During a shoe show Mossler invited a rep for a very small brand out to dinner, rather than a rep from one of the larger brands they where introduced to. While the brand contributed almost nothing to Zappos bottom line, the relationship was something Fred Mossler truly valued. That rep would shortly there after go onto become the president of a company that Zappos had been trying to acquire. If Mossler had been concentrating on immediate gain rather than the relationship then the opportunity would have been lost.

 

To learn more about what Tony Hsieh is currently working on you can follow him on Twitter.

Tony Hsieh Picture Quote

 

 

 

 

 

 

 

 

 

 

Article By: Jonathan Savage | Addicted2Success.com

I am the the Founder of Addicted2Success.com and I am so grateful you're here to be part of this awesome community. I love connecting with people who have a passion for Entrepreneurship, Self Development & Achieving Success. I started this website with the intention of educating and inspiring likeminded people to always strive for success no matter what their circumstances. I'm proud to say through my podcast and through this website we have impacted over 100 million lives in the last 6 and a half years.

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6 Comments

6 Comments

  1. Stewart

    Feb 23, 2016 at 5:14 pm

    I couldn’t refrain from commenting. Perfectly written!

  2. Bambang Rahardjo

    Jan 16, 2014 at 1:34 pm

    Thanks Joel, your post is very inspiring and motivating!

  3. Opal

    May 16, 2013 at 4:15 pm

    Loved it – great work !

  4. drafting bankruptcy petitions

    Mar 4, 2013 at 9:15 pm

    Wow that was odd. I just wrote an incredibly long comment but after I clicked submit my comment didn’t show up. Grrrr… well I’m not writing
    all that over again. Anyway, just wanted to say great
    blog!

  5. Richard

    Feb 25, 2013 at 6:51 pm

    The article is very motivating!!Keep it up.

  6. Noah

    Feb 23, 2013 at 2:25 pm

    good article- typos detract

Leave a Reply

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Success Advice

Setting Up Your Mindset to Win: How to Achieve Success in Your Life and Career

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How did Usain Bolt become so successful? He seems superhuman, doesn’t he? Richard Branson, Steve Jobs, Paul Bocuse… all these people have something special in them. They became the stars in their niche. Have you ever wondered why? No, they do not have any superhuman capacity. They are simple people, just like you and I. They, too, had flaws. Their mindset, however, is what set them apart. If you want to win in your career and in life, generally, you need the mindset of a winner. You have to think like a true champion, so you’ll overcome your flaws and emphasize your strengths.

So how do you set the mindset to win? Here are 5 suggestions to get you started:

1. When You Can’t Achieve a Goal, Get Help

Have you heard of Paul Bocuse? He was one of the most famous chefs of his time, and he was named as the chef of the century. This is a good example of the point we’re about to make. Even the best are not almighty, they have to learn from someone. Paul Bocuse learned from another famous chef. He constantly worked to improve his skills and he learned along the way.

The lesson is: you cannot do everything on your own. This is the first thing you have to do: learn and find the right person to learn from. Are there any books by the champions of your chosen niche? Get them and read them. Can you get a mentor? Of course, you can! Start connecting with people on LinkedIn. Your alumni network is a great source of mentorship opportunities, too. Don’t be afraid to reach out and say that you want to learn from someone.   

“Don’t let the fear of losing be greater than the excitement of winning.” – Robert Kiyosaki

2. Work on Your Resilience

Here’s the most important life lesson you’ll ever learn: things don’t always go as expected. When you strive towards a particular goal, the chances of failure are real. When Usain Bolt started training, he wasn’t the fastest man on Earth. He worked towards that goal and he was resilient enough to go through all the obstacles he faced. We couldn’t possibly assume that such success came easily for him.

The journey towards a successful life is not a straight line, it’s a bumpy road full of difficulties and setbacks. The average person would give up along the way, but a champion would stay resilient. It’s the mindset that makes a true difference. The good news is that the more obstacles you overcome, the more resilient you become.

3. Focus

What do you want in your career and in your life? This is not something that can go with the flow. You cannot simply live your life one random day after another and expect great things to come your way. You have to focus on particular goals and work your way up there.

Ken Chenault, CEO of American Express, has a nice tip for everyone who wants to become successful: “Dedicate yourself to a core set of values. Without them, you will never be able to find personal fulfillment, and you will never be able to lead effectively.”

Simple and straight to the point, right? So set your goals! Find that major goal you want to achieve and break it up into smaller achievements. Then, start accomplishing things on a daily basis. You need to devote your life to achieving that goal.

4. Be Bold

Steve Jobs wasn’t focused on getting an average job, achieving average results and living an average life. He had big dreams and bold goals. All successful people have something in common at the starting point, a bold dream. Being afraid to dream big is a huge mistake. Set your imagination free! What’s the biggest thing you’d like to achieve? If you believe in yourself and you start working towards that goal one day after another, you’ll unlock your true potential. You’ll realize that not many things are impossible. You can achieve much more than you believe you’re capable of.

“If you really look closely, most overnight successes took a long time.” – Steve Jobs

5. If You Fall, Get Back Up

Have you ever wondered why Richard Branson became so successful? The answer is simple: never gave up, no matter what hardships he faced. His first company didn’t make money. The test flight of Virgin Atlantic Airlines almost crashed because of a flock of birds. Virgin Cola, his soda company, failed miserably. He almost got himself killed during his trip around the world. Richard Branson has done many things, but do you know what he never did? Give up. No matter how serious the failure was, he always found the strength to get back up on his feet and carry on with life. That’s the mindset of a champion!

Never allow yourself to get disappointed from failure. Do not fall back into average just because your big dream doesn’t seem to be working. Failure is not a big deal. It’s just part of the journey, and everyone has to face it. If you carry on, you’ll find success along the way.

So you want to be a champion? You better start working towards that goal without wasting any time. The first step is changing your mindset. Hopefully, the tips above inspired you to do that.

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Success Advice

3 Important Principles You Need to Know That All Billionaires Have in Common

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I’ve always been highly interested in the similarities amongst the world’s wealthiest. Their habits, successes, mindset, and failures have fascinated me. The journey to great prosperity can seem overwhelming, but if you apply success principles to any endeavor you can quickly and efficiently overcome challenges and expand.

Michael J. Gabrielli, founder of WeRunAds, has spent hundreds of hours and tens of thousands of dollars studying billionaires and their habits. Michael has also studied over 2000 different billionaires and from this experience he’s found three principles they all had in common.

Here are the 3 principles the billionaires all had in common:

1. Be in a rapid growth industry at the right time

Timing is so important. Billionaires know when the time is right to enter a market. Most billionaires do not enter first or second into a market because of the inherent risks involved. Many billionaires let the pioneers pave the way and then leverage the knowledge gained to innovate and optimize in order to create something that works.

The key is to find an industry that is soon to take off. Stepping in at the right time is important. Let’s take a real life example that is known all too well– the founder and CEO of Facebook, Mark Zuckerberg. When he entered the scene, the idea of a social network was moderately known, but it was still not quite predicted to be the monster it is today.

Others like Friendster, Myspace, etc. had made some headway into this fledgeling industry and then Facebook entered leveraging the knowledge and expertise gained from the early pioneers. Zuckerberg saw the huge potential of social networking, took what was done previously and made it better.

He is presently worth over $66 Billion and the company has surpassed the 2 billion users mark with 1.4 billion using the platform daily. Not surprisingly, many billionaires were not the first to pioneer the industry they would later find success in. They came in at the right moment, learned from the mistakes and triumphs of their predecessors, and made a lasting final product.

Here’s a practical 3 question exercise you can do to judge if you have the right timing with your current venture:

  1. Look at your industry and say—is this brand new?
  2. Am I trying to invent something that doesn’t exist?
  3. Am I too late to the party?

2. Position yourself better

In addition to finding the right industry and getting in at the right time, billionaires position themselves in the best way. They provide the solution to the need and they think outside the box to do it. Optimal positioning is a commonality amongst billionaires. For example, during the California Gold Rush, people rushed to mine for the gold itself blinded by the promise of large profits.

However, it turned out that Sam Brannan had the better idea for how to position himself for success. He knew the chances of finding gold were risky, so instead he committed to a sure thing. He manufactured the tools that were needed by all the miners to mine gold. As each new miner migrated West, they were happily met by Brannan and his company who were ready and waiting to sell these new hopefuls the shovels and tools they’d need to strike it rich.

Digging for gold seemed to be the most profitable route, however, greater returns were yielded in the supplying of materials required to mine for gold! A good company that also illustrates this concept is Microsoft. They did not seek to create their own computer, but the software that computers would run on. Most people mistakenly think they have to “go for the gold” to attain wealth, but it’s evident in history that selling the necessary tools to the gold miners can be far more profitable.

The two questions you need to ask yourself to see how you could position yourself correctly are, “What industries will need the supplies that I could provide? And, “Am I following the trend instead of innovating?

“Big shots are only little shots that keep shooting. I can see your sun rise out of obscurity. Keep shooting” – Ikechukwu Joseph

3. Take calculated risks

Most people choose the safe bet that is secure, however, this is not common among billionaires. Billionaires take big calculated risks in order to propel themselves to higher levels of influence and success. The most important thing to note here is that while to others the risks seem big—to billionaires, they are calculated.Risk and Calculated Risk are not the same. Calculated risk is measured and well-thought-out. Risk is impulsive and immeasurable. Understanding the difference between the two is a commonality among billionaires. The world’s most prominent figures have at some point in their lives disagreed with the ordinary and took a shot at the unknown. Proper calculation and clever thinking certainly accompanied the bold moves they made in their careers.

Howard Schultz, the CEO of Starbucks, is a great example of this. He had grown up in poverty and made his way out to earn a comfortable wage as an executive at a company that manufactured coffeemakers.

“Risk more than others think safe.” – Howard Schultz

He risked it all when he discovered a small coffee shop named “Starbucks” in Seattle that prompted him to quit his job and step out to create a company that was inspired by the Italian coffee culture and personal relationship people could have with their coffee.

Of the 242 people he spoke to, 217 said no to investing with him. Despite the discouragement, lack of agreement, and investment, Schultz kept pushing on. Fast forward to present time, and Starbucks’ is a massive success. Strong intuition and unshakeable belief is common among high achievers. Many successful billionaires risked their safe jobs, personal assets, and even their reputation to take calculated risks that they knew would pay off huge in the end.

The questions you need to ask yourself now are, “where can I take a calculated risk? Am I holding back when I should be going forward? What tangible steps can I take today to move forward?”

These 3 success principles are staple elements that are common among many billionaires. Now, there are more principles that you must discover and implement in order to become a billionaire. Work diligently and do all that can be done each day. Be inquisitive and study those that you wish to emulate.

Which one of these principles do you need to work on more this year? Let us know in the comments below!

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One Question You Must Answer to Ensure Personal Success

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I don’t believe in quick fixes, in get-rich-quick schemes, or any other system that guarantees instant success with only a modicum of effort. But, I do believe it’s possible to condense great strings of logical thought and intellectual algorithms into basics. I like to keep things simple! Many of my clients love the fact that I don’t overly complete things, and frankly, so do I! I like to ask simple questions whose answers can be had quickly but require some focus in obtaining the outcome.

Here’s the question I always ask: What is standing between your current reality (where you are now) and your ultimate vision (where you want to be)? Are the impediments psychological, physical, emotional or some other reason?

Until you answer what is causing the difference between your AS IS and your SHOULD BE, you will be stuck spinning your wheels in the mud and the muck of the former. This is an important question that requires a level of mental self-examination. And the answer to this question may require a lifetime of introspection. It is an important question to answer because if you know where you want to go that provides direction but examining why you are not there yet can provide momentum. (In other words, by answering the question it may get you there faster!)

“Success is not final; failure is not fatal: It is the courage to continue that counts.” – Winston S. Churchill

It’s just like following a road map. A map is useless unless you know two things, where you are, and where you want to go. What might be stopping you (or at least slowing you down) from the ultimate destination of your passion and life’s fulfilment?

I’ve asked many people about this over the years and have heard these four reasons that keep people from moving forward.

1. Lack of vision

How do you plan to get there, if you don’t know where “there” is? The most difficult undertaking in the world is to sit quietly with a blank sheet of paper and chart out your life. I know, I have many blank sheets of paper to prove it. However, I also found out that it only takes one sheet, with a few well-crafted lines of thought to give you the direction you need. But you need to start!

2. Lack of goals

So, you know where you want to go, you just don’t know how to get there. The second hardest thing in the world is to have a sheet of paper with your ultimate destination on top, and the rest blank as you ask yourself, now what or how do I get to my vision? The process of functional decomposition means breaking down the larger process into steps that are both actionable and motivational. In other words, the steps are small enough to do and you remain motivated because they are so small.

“Successful people do what unsuccessful people are not willing to do. Don’t wish it were easier; wish you were better.” – Jim Rohn

3. You don’t believe you can get there

You want to, but there is a script running through your head telling you to go home, make some chicken soup and don’t leave the house until these foolish notions of greatness are gone. Think about it, your parents never did what you are trying to do, no one in your family has ever done it, you are far too old (or too young) to do that, you don’t have the right education…your rationalizing can go on for a lifetime! Here is my suggestion when it comes to running those self-deprecating scripts: STOP IT!

4. You are lazy

You won’t admit this to yourself, but perhaps you are just plain lazy. I’ve seen it so many times; individuals majoring in minors. Performing high fun, low payoff activities instead of the low fun, high payoff activities. (And, by the way, who ever said that a high payoff activity can’t be fun? There’s that darn script again.) As a species we are inclined to take the path of least resistance, but that path may not lead us to our vision, but you must admit, we are having a great time NOT moving toward our vision! Laziness is not “doing nothing.” It’s doing the wrong thing because that’s what you want to do, and, very often, we know it’s the wrong thing to do!

There you have the four possible things that might be holding you back from the realization of your vision. Are any of them hitting home? Answer this question before you move on:

What is standing between my current reality and my ultimate vision of success?

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Success Advice

4 Character Traits Blocking Success From Entering Your Life

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Some days you wake up full of energy and ready to face the day. The challenges you gave yourself the day before seems almost too easy. However, there are also other days where you find yourself without the desire and energy to move forward. Operating from this mindset, you lose productive time, counted first in minutes, then hours. Sometimes your loss of productivity can be measured in days, weeks and months of missed opportunities.   

Since you will not wake up every day bursting with excitement, you must find a way to summon the energy necessary to pound out another story for a publication, work on your social media content plan and write new copy for your website.

To understand why you are unable to take the actions required for success, you must first identify what blocks you. You can’t overcome challenges you aren’t aware of, and this is the juncture separating those who succeed from those who don’t.

Here are the four main character defects that block success:

1. Apathy

Apathy is exhibited as a lack of concern. It shows up when you are tired or stretched too thin. Many entrepreneurs work one or more jobs while attempting to launch a business, whether online or brick and mortar. When progress can’t be seen, it is easy to stop caring and give up.

2. Procrastination

Procrastination can occur when you get up ready to give all you’ve got to your endeavor, but first you check out an episode of your favorite Netflix show while you have coffee. After eight hours of binge-watching, your productive mindset is gone which leaves you demoralized. This in turn brings you back to apathy, triggers fear and causes more procrastinating.

3. Fear

Fear is a corrosive emotion everyone struggles with, and if you are not careful, it will absolutely stop you in your tracks. Fear will say you cannot obtain your dreams. The most successful entrepreneurs and business leaders grapple with anxiety, worry and apprehension, yet you rarely see them paralyzed by their fearfulness. Like them, you can’t defeat your fear unless you identify it. With an insightful mentor, you can easily determine what you are afraid of. Once it is recognized, you’ll find the strength to walk through it.   

“Curiosity will conquer fear even more than bravery will.” – James Stephens

4. Overwhelm

Overwhelm occurs when you commit to more than you are capable of doing. Balance and giving the appropriate amount of time to all aspects of life is a tremendous challenge. Have you found yourself overwhelmed when a friend asks a favor of you while you are trying to meet a deadline at work and maintain focus on your entrepreneurial side project? Do you worry how you’ll ever find the time to get it all done? Often when this occurs, we may mentally shut down and accomplish nothing.

To counter the deficits listed above, you must identify, then develop the opposite, positive traits necessary for success. It’s important to understand the “why” of each attribute because only then can you fully tap into the power they offer to help you accomplish your goals.

Here are the four traits to counter the above traits with:

1. Purpose

Purpose gives voice to why you are alive. It tells you and others what you are working toward and why. Living out your purpose is the single greatest weapon against apathy. Knowing your purpose gives you a standard with which you can measure your progress. It motivates you to think, act and ultimately, to succeed.

2. Action

Action is the opposite of procrastination. When your effort is focused on achieving an objective, action propels you forward. Breaking a large project down into small, manageable steps, you’ll gain the needed traction to successfully reach your goal!

3. Courage

Courage is built by first facing, then walking through your fears. Courage gives you strength to do what you think is impossible. Developing a relationship with a mentor, someone willing to tell you the truth about what they see, is crucial to success in this area. With help, you can first identify, then make the adjustments necessary to identify and release the fear blocking you.

“Success is not final, failure is not fatal: it is the courage to continue that counts.” – Winston S. Churchill

4. Focus

Focus is the final attribute. What you give your attention to is the single most important factor influencing your success. You become what you focus on. When you focus on your purpose, take the necessary actions and develop the courage to bust through, you win!

This is not an all-inclusive list, it’s simply a starting point. As you tackle and overcome your grosser defects, the subtler ones will begin to surface. Slowly, with help from your trusted mentor, you will work and grow through these challenges.  

As you become stronger, you’ll be able to withstand additional demands. You meet them head-on with the new skill set you’ll develop as you let your old ones go. You will be more effective, positive and energetic along with ready to take any action necessary. You are a winner!

Which one of the character traits above do you need to focus on most in order to achieve success? Let us know in the comments below!

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Success Advice

Setting Up Your Mindset to Win: How to Achieve Success in Your Life and Career

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mindset
Image Credit: Twenty20.com

How did Usain Bolt become so successful? He seems superhuman, doesn’t he? Richard Branson, Steve Jobs, Paul Bocuse… all these people have something special in them. They became the stars in their niche. Have you ever wondered why? No, they do not have any superhuman capacity. They are simple people, just like you and I. They, too, had flaws. Their mindset, however, is what set them apart. If you want to win in your career and in life, generally, you need the mindset of a winner. You have to think like a true champion, so you’ll overcome your flaws and emphasize your strengths. (more…)

Warren Fowler is a marketing enthusiast and a blogger at UKBestEssays.com, who loves music. If he doesn’t have a guitar in his hands, he’s probably embracing new technologies and marketing techniques online! You can meet him on Twitter and Facebook.

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6 Comments

6 Comments

  1. Stewart

    Feb 23, 2016 at 5:14 pm

    I couldn’t refrain from commenting. Perfectly written!

  2. Bambang Rahardjo

    Jan 16, 2014 at 1:34 pm

    Thanks Joel, your post is very inspiring and motivating!

  3. Opal

    May 16, 2013 at 4:15 pm

    Loved it – great work !

  4. drafting bankruptcy petitions

    Mar 4, 2013 at 9:15 pm

    Wow that was odd. I just wrote an incredibly long comment but after I clicked submit my comment didn’t show up. Grrrr… well I’m not writing
    all that over again. Anyway, just wanted to say great
    blog!

  5. Richard

    Feb 25, 2013 at 6:51 pm

    The article is very motivating!!Keep it up.

  6. Noah

    Feb 23, 2013 at 2:25 pm

    good article- typos detract

Leave a Reply

Your email address will not be published. Required fields are marked *

Success Advice

Setting Up Your Mindset to Win: How to Achieve Success in Your Life and Career

Published

on

mindset
Image Credit: Twenty20.com

How did Usain Bolt become so successful? He seems superhuman, doesn’t he? Richard Branson, Steve Jobs, Paul Bocuse… all these people have something special in them. They became the stars in their niche. Have you ever wondered why? No, they do not have any superhuman capacity. They are simple people, just like you and I. They, too, had flaws. Their mindset, however, is what set them apart. If you want to win in your career and in life, generally, you need the mindset of a winner. You have to think like a true champion, so you’ll overcome your flaws and emphasize your strengths.

So how do you set the mindset to win? Here are 5 suggestions to get you started:

1. When You Can’t Achieve a Goal, Get Help

Have you heard of Paul Bocuse? He was one of the most famous chefs of his time, and he was named as the chef of the century. This is a good example of the point we’re about to make. Even the best are not almighty, they have to learn from someone. Paul Bocuse learned from another famous chef. He constantly worked to improve his skills and he learned along the way.

The lesson is: you cannot do everything on your own. This is the first thing you have to do: learn and find the right person to learn from. Are there any books by the champions of your chosen niche? Get them and read them. Can you get a mentor? Of course, you can! Start connecting with people on LinkedIn. Your alumni network is a great source of mentorship opportunities, too. Don’t be afraid to reach out and say that you want to learn from someone.   

“Don’t let the fear of losing be greater than the excitement of winning.” – Robert Kiyosaki

2. Work on Your Resilience

Here’s the most important life lesson you’ll ever learn: things don’t always go as expected. When you strive towards a particular goal, the chances of failure are real. When Usain Bolt started training, he wasn’t the fastest man on Earth. He worked towards that goal and he was resilient enough to go through all the obstacles he faced. We couldn’t possibly assume that such success came easily for him.

The journey towards a successful life is not a straight line, it’s a bumpy road full of difficulties and setbacks. The average person would give up along the way, but a champion would stay resilient. It’s the mindset that makes a true difference. The good news is that the more obstacles you overcome, the more resilient you become.

3. Focus

What do you want in your career and in your life? This is not something that can go with the flow. You cannot simply live your life one random day after another and expect great things to come your way. You have to focus on particular goals and work your way up there.

Ken Chenault, CEO of American Express, has a nice tip for everyone who wants to become successful: “Dedicate yourself to a core set of values. Without them, you will never be able to find personal fulfillment, and you will never be able to lead effectively.”

Simple and straight to the point, right? So set your goals! Find that major goal you want to achieve and break it up into smaller achievements. Then, start accomplishing things on a daily basis. You need to devote your life to achieving that goal.

4. Be Bold

Steve Jobs wasn’t focused on getting an average job, achieving average results and living an average life. He had big dreams and bold goals. All successful people have something in common at the starting point, a bold dream. Being afraid to dream big is a huge mistake. Set your imagination free! What’s the biggest thing you’d like to achieve? If you believe in yourself and you start working towards that goal one day after another, you’ll unlock your true potential. You’ll realize that not many things are impossible. You can achieve much more than you believe you’re capable of.

“If you really look closely, most overnight successes took a long time.” – Steve Jobs

5. If You Fall, Get Back Up

Have you ever wondered why Richard Branson became so successful? The answer is simple: never gave up, no matter what hardships he faced. His first company didn’t make money. The test flight of Virgin Atlantic Airlines almost crashed because of a flock of birds. Virgin Cola, his soda company, failed miserably. He almost got himself killed during his trip around the world. Richard Branson has done many things, but do you know what he never did? Give up. No matter how serious the failure was, he always found the strength to get back up on his feet and carry on with life. That’s the mindset of a champion!

Never allow yourself to get disappointed from failure. Do not fall back into average just because your big dream doesn’t seem to be working. Failure is not a big deal. It’s just part of the journey, and everyone has to face it. If you carry on, you’ll find success along the way.

So you want to be a champion? You better start working towards that goal without wasting any time. The first step is changing your mindset. Hopefully, the tips above inspired you to do that.

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3 Important Principles You Need to Know That All Billionaires Have in Common

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I’ve always been highly interested in the similarities amongst the world’s wealthiest. Their habits, successes, mindset, and failures have fascinated me. The journey to great prosperity can seem overwhelming, but if you apply success principles to any endeavor you can quickly and efficiently overcome challenges and expand.

Michael J. Gabrielli, founder of WeRunAds, has spent hundreds of hours and tens of thousands of dollars studying billionaires and their habits. Michael has also studied over 2000 different billionaires and from this experience he’s found three principles they all had in common.

Here are the 3 principles the billionaires all had in common:

1. Be in a rapid growth industry at the right time

Timing is so important. Billionaires know when the time is right to enter a market. Most billionaires do not enter first or second into a market because of the inherent risks involved. Many billionaires let the pioneers pave the way and then leverage the knowledge gained to innovate and optimize in order to create something that works.

The key is to find an industry that is soon to take off. Stepping in at the right time is important. Let’s take a real life example that is known all too well– the founder and CEO of Facebook, Mark Zuckerberg. When he entered the scene, the idea of a social network was moderately known, but it was still not quite predicted to be the monster it is today.

Others like Friendster, Myspace, etc. had made some headway into this fledgeling industry and then Facebook entered leveraging the knowledge and expertise gained from the early pioneers. Zuckerberg saw the huge potential of social networking, took what was done previously and made it better.

He is presently worth over $66 Billion and the company has surpassed the 2 billion users mark with 1.4 billion using the platform daily. Not surprisingly, many billionaires were not the first to pioneer the industry they would later find success in. They came in at the right moment, learned from the mistakes and triumphs of their predecessors, and made a lasting final product.

Here’s a practical 3 question exercise you can do to judge if you have the right timing with your current venture:

  1. Look at your industry and say—is this brand new?
  2. Am I trying to invent something that doesn’t exist?
  3. Am I too late to the party?

2. Position yourself better

In addition to finding the right industry and getting in at the right time, billionaires position themselves in the best way. They provide the solution to the need and they think outside the box to do it. Optimal positioning is a commonality amongst billionaires. For example, during the California Gold Rush, people rushed to mine for the gold itself blinded by the promise of large profits.

However, it turned out that Sam Brannan had the better idea for how to position himself for success. He knew the chances of finding gold were risky, so instead he committed to a sure thing. He manufactured the tools that were needed by all the miners to mine gold. As each new miner migrated West, they were happily met by Brannan and his company who were ready and waiting to sell these new hopefuls the shovels and tools they’d need to strike it rich.

Digging for gold seemed to be the most profitable route, however, greater returns were yielded in the supplying of materials required to mine for gold! A good company that also illustrates this concept is Microsoft. They did not seek to create their own computer, but the software that computers would run on. Most people mistakenly think they have to “go for the gold” to attain wealth, but it’s evident in history that selling the necessary tools to the gold miners can be far more profitable.

The two questions you need to ask yourself to see how you could position yourself correctly are, “What industries will need the supplies that I could provide? And, “Am I following the trend instead of innovating?

“Big shots are only little shots that keep shooting. I can see your sun rise out of obscurity. Keep shooting” – Ikechukwu Joseph

3. Take calculated risks

Most people choose the safe bet that is secure, however, this is not common among billionaires. Billionaires take big calculated risks in order to propel themselves to higher levels of influence and success. The most important thing to note here is that while to others the risks seem big—to billionaires, they are calculated.Risk and Calculated Risk are not the same. Calculated risk is measured and well-thought-out. Risk is impulsive and immeasurable. Understanding the difference between the two is a commonality among billionaires. The world’s most prominent figures have at some point in their lives disagreed with the ordinary and took a shot at the unknown. Proper calculation and clever thinking certainly accompanied the bold moves they made in their careers.

Howard Schultz, the CEO of Starbucks, is a great example of this. He had grown up in poverty and made his way out to earn a comfortable wage as an executive at a company that manufactured coffeemakers.

“Risk more than others think safe.” – Howard Schultz

He risked it all when he discovered a small coffee shop named “Starbucks” in Seattle that prompted him to quit his job and step out to create a company that was inspired by the Italian coffee culture and personal relationship people could have with their coffee.

Of the 242 people he spoke to, 217 said no to investing with him. Despite the discouragement, lack of agreement, and investment, Schultz kept pushing on. Fast forward to present time, and Starbucks’ is a massive success. Strong intuition and unshakeable belief is common among high achievers. Many successful billionaires risked their safe jobs, personal assets, and even their reputation to take calculated risks that they knew would pay off huge in the end.

The questions you need to ask yourself now are, “where can I take a calculated risk? Am I holding back when I should be going forward? What tangible steps can I take today to move forward?”

These 3 success principles are staple elements that are common among many billionaires. Now, there are more principles that you must discover and implement in order to become a billionaire. Work diligently and do all that can be done each day. Be inquisitive and study those that you wish to emulate.

Which one of these principles do you need to work on more this year? Let us know in the comments below!

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One Question You Must Answer to Ensure Personal Success

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I don’t believe in quick fixes, in get-rich-quick schemes, or any other system that guarantees instant success with only a modicum of effort. But, I do believe it’s possible to condense great strings of logical thought and intellectual algorithms into basics. I like to keep things simple! Many of my clients love the fact that I don’t overly complete things, and frankly, so do I! I like to ask simple questions whose answers can be had quickly but require some focus in obtaining the outcome.

Here’s the question I always ask: What is standing between your current reality (where you are now) and your ultimate vision (where you want to be)? Are the impediments psychological, physical, emotional or some other reason?

Until you answer what is causing the difference between your AS IS and your SHOULD BE, you will be stuck spinning your wheels in the mud and the muck of the former. This is an important question that requires a level of mental self-examination. And the answer to this question may require a lifetime of introspection. It is an important question to answer because if you know where you want to go that provides direction but examining why you are not there yet can provide momentum. (In other words, by answering the question it may get you there faster!)

“Success is not final; failure is not fatal: It is the courage to continue that counts.” – Winston S. Churchill

It’s just like following a road map. A map is useless unless you know two things, where you are, and where you want to go. What might be stopping you (or at least slowing you down) from the ultimate destination of your passion and life’s fulfilment?

I’ve asked many people about this over the years and have heard these four reasons that keep people from moving forward.

1. Lack of vision

How do you plan to get there, if you don’t know where “there” is? The most difficult undertaking in the world is to sit quietly with a blank sheet of paper and chart out your life. I know, I have many blank sheets of paper to prove it. However, I also found out that it only takes one sheet, with a few well-crafted lines of thought to give you the direction you need. But you need to start!

2. Lack of goals

So, you know where you want to go, you just don’t know how to get there. The second hardest thing in the world is to have a sheet of paper with your ultimate destination on top, and the rest blank as you ask yourself, now what or how do I get to my vision? The process of functional decomposition means breaking down the larger process into steps that are both actionable and motivational. In other words, the steps are small enough to do and you remain motivated because they are so small.

“Successful people do what unsuccessful people are not willing to do. Don’t wish it were easier; wish you were better.” – Jim Rohn

3. You don’t believe you can get there

You want to, but there is a script running through your head telling you to go home, make some chicken soup and don’t leave the house until these foolish notions of greatness are gone. Think about it, your parents never did what you are trying to do, no one in your family has ever done it, you are far too old (or too young) to do that, you don’t have the right education…your rationalizing can go on for a lifetime! Here is my suggestion when it comes to running those self-deprecating scripts: STOP IT!

4. You are lazy

You won’t admit this to yourself, but perhaps you are just plain lazy. I’ve seen it so many times; individuals majoring in minors. Performing high fun, low payoff activities instead of the low fun, high payoff activities. (And, by the way, who ever said that a high payoff activity can’t be fun? There’s that darn script again.) As a species we are inclined to take the path of least resistance, but that path may not lead us to our vision, but you must admit, we are having a great time NOT moving toward our vision! Laziness is not “doing nothing.” It’s doing the wrong thing because that’s what you want to do, and, very often, we know it’s the wrong thing to do!

There you have the four possible things that might be holding you back from the realization of your vision. Are any of them hitting home? Answer this question before you move on:

What is standing between my current reality and my ultimate vision of success?

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4 Character Traits Blocking Success From Entering Your Life

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Some days you wake up full of energy and ready to face the day. The challenges you gave yourself the day before seems almost too easy. However, there are also other days where you find yourself without the desire and energy to move forward. Operating from this mindset, you lose productive time, counted first in minutes, then hours. Sometimes your loss of productivity can be measured in days, weeks and months of missed opportunities.   

Since you will not wake up every day bursting with excitement, you must find a way to summon the energy necessary to pound out another story for a publication, work on your social media content plan and write new copy for your website.

To understand why you are unable to take the actions required for success, you must first identify what blocks you. You can’t overcome challenges you aren’t aware of, and this is the juncture separating those who succeed from those who don’t.

Here are the four main character defects that block success:

1. Apathy

Apathy is exhibited as a lack of concern. It shows up when you are tired or stretched too thin. Many entrepreneurs work one or more jobs while attempting to launch a business, whether online or brick and mortar. When progress can’t be seen, it is easy to stop caring and give up.

2. Procrastination

Procrastination can occur when you get up ready to give all you’ve got to your endeavor, but first you check out an episode of your favorite Netflix show while you have coffee. After eight hours of binge-watching, your productive mindset is gone which leaves you demoralized. This in turn brings you back to apathy, triggers fear and causes more procrastinating.

3. Fear

Fear is a corrosive emotion everyone struggles with, and if you are not careful, it will absolutely stop you in your tracks. Fear will say you cannot obtain your dreams. The most successful entrepreneurs and business leaders grapple with anxiety, worry and apprehension, yet you rarely see them paralyzed by their fearfulness. Like them, you can’t defeat your fear unless you identify it. With an insightful mentor, you can easily determine what you are afraid of. Once it is recognized, you’ll find the strength to walk through it.   

“Curiosity will conquer fear even more than bravery will.” – James Stephens

4. Overwhelm

Overwhelm occurs when you commit to more than you are capable of doing. Balance and giving the appropriate amount of time to all aspects of life is a tremendous challenge. Have you found yourself overwhelmed when a friend asks a favor of you while you are trying to meet a deadline at work and maintain focus on your entrepreneurial side project? Do you worry how you’ll ever find the time to get it all done? Often when this occurs, we may mentally shut down and accomplish nothing.

To counter the deficits listed above, you must identify, then develop the opposite, positive traits necessary for success. It’s important to understand the “why” of each attribute because only then can you fully tap into the power they offer to help you accomplish your goals.

Here are the four traits to counter the above traits with:

1. Purpose

Purpose gives voice to why you are alive. It tells you and others what you are working toward and why. Living out your purpose is the single greatest weapon against apathy. Knowing your purpose gives you a standard with which you can measure your progress. It motivates you to think, act and ultimately, to succeed.

2. Action

Action is the opposite of procrastination. When your effort is focused on achieving an objective, action propels you forward. Breaking a large project down into small, manageable steps, you’ll gain the needed traction to successfully reach your goal!

3. Courage

Courage is built by first facing, then walking through your fears. Courage gives you strength to do what you think is impossible. Developing a relationship with a mentor, someone willing to tell you the truth about what they see, is crucial to success in this area. With help, you can first identify, then make the adjustments necessary to identify and release the fear blocking you.

“Success is not final, failure is not fatal: it is the courage to continue that counts.” – Winston S. Churchill

4. Focus

Focus is the final attribute. What you give your attention to is the single most important factor influencing your success. You become what you focus on. When you focus on your purpose, take the necessary actions and develop the courage to bust through, you win!

This is not an all-inclusive list, it’s simply a starting point. As you tackle and overcome your grosser defects, the subtler ones will begin to surface. Slowly, with help from your trusted mentor, you will work and grow through these challenges.  

As you become stronger, you’ll be able to withstand additional demands. You meet them head-on with the new skill set you’ll develop as you let your old ones go. You will be more effective, positive and energetic along with ready to take any action necessary. You are a winner!

Which one of the character traits above do you need to focus on most in order to achieve success? Let us know in the comments below!

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