So you’re a startup and you want to crush it in the worldwide business community using LinkedIn? If only we had met 12 months ago but its okay I am here now to save the day. If you haven’t already figured it out, LinkedIn has long gone past the point of being a place to get you your next job and moved into one of the best business development tools you have ever seen.
I was lucky enough to spend two full days, with some of LinkedIn’s finest, (from Silicon Valley) when they were in town 3 weeks ago. I was also fortunate enough to be one of the first people in Australia to become what’s known as a LinkedIn Instruct trainer. What does this fancy title mean you ask? It means that I am certified to train any of my 40,000 colleagues on the benefits of LinkedIn Sales Navigator as a business development tool – you guys get access to this info though, thanks to Addicted2Success.
1. A premium account is very valuable and here’s why
LinkedIn offer a range of different premium accounts depending on what you use it for. In the past I have found the free one to be more than adequate but once you want to move on from using it as a networking tool and to using it as a business development tool I am afraid you will need to pay. Don’t stress about this though because the investment is well worth it and everything, that I talk about in this article, can be done with a Premium Sales Navigator account. The main reason you need a premium version is that the sales landscape has changed. “An average of 5.4 decision makers are now involved with a buying decision.” A premium account will help uncover who those decision makers are which can’t be done easily any other way.
2. Take those skeletons out of the closet and show the real you
Too many people on LinkedIn try and hide things about themselves. If you want this to be a successful business development tool for your startup, then you really need to consider putting as much valuable content about yourself on your profile, along with a quality photo. A lot of founders try and hide their skeletons but what they don’t realise is that things that they think they should hide, they actually should show to the rest of the world because it makes them real. Failures are one of those things you should be proud of and you should show it off on your profile.
You should also make as much of your profile public. This means that in your settings you can select to show different bits of information to people you’re not connected with. This is very important because success on LinkedIn means being open and honest. The moment you don’t, it lessens its effectiveness significantly. With my own profile, I have chosen to show everything publically and to my connections. The advantage here is that if someone has never done business with me before they can really do their research first, before having to make contact with me.
“Think about it, would you prefer to do business with someone you know a bit about or that you have been referred to, or a complete stranger?”
3. On to the sexy stuff – premium features
The premium tools are what allow business development on LinkedIn to occur. See below for what each one does and get using them asap.
• Send Inmails – the way to speak with people you don’t know.
• Save accounts and leads – an easy way to keep track of prospects
• Separate LinkedIn page – this is a separate page that only show you what your leads / accounts are up to so you can be well informed.
• Lead recommendations – get to know who the other decision makers are in a prospect’s company.
• Unlocking people beyond your third-degree connections – a premium feature that is really helpful when you have no connections in common with someone and want to view their profile. You get 25 of these per month.
• See who’s viewed your profile – great for starting a conversation with someone and finding out why they looked you up.
• Lead Builder – build your own custom list of leads via a highly targeted search tool.
• Teamlink – see who else within your team or within your 1st degree connections might know a prospect to get a warm introduction
4. You must be the most recent and the most frequent
Jack Delosa, who was recently featured on Addicted2Success, says at his Unconvention event that you must be the “most frequent and the most recent,” in front of your prospect (without spamming them) and if you are this will significantly help you to win the business. LinkedIn will help you do this by being able to stay top of mind with any prospect you’re following. By commenting on their posts, liking their status’s and inviting them to groups you’re able to get them to remember you easier than any other way – especially if the comments you write are valuable and insightful.
With Sales Navigator, you will be able to follow people without notifying them, before you decide to connect. This can help you to see what their company is doing via the news feed and track any content or comments they post. Whether you’re a startup or a sales person, this takes a lot of the researching out of your day. You can take this a step further by seeing if they have a Facebook Fan page where you can use the same strategy. A word of warning though, make sure your Facebook page is clean and doesn’t have any photos that you would rather not let your business prospects see. A photo of you in your birthday suit, sculling a beer would not be something you want the business world to see I’m sure!
“A photo of you in your birthday suit, sculling a beer would not be something you want the business world to see I’m sure!”
5. The way you connect with people is important
With LinkedIn, it’s always best practice to try and only connect with people you know first. As a startup, you want to be able to prospect with it and there are two ways to do this without knowing the person first. One way is to see whom you have in common with them and then ask that person for an intro. I don’t personally do this too much as I am more like a hawk and like to avoid any delays. I find this works for me about 90% of the time. The other way is to save them as a lead and then send them an inmail to introduce yourself to them. It’s good practice to save them as a lead because it allows you to see them in your custom Sales Navigator news feed.
The aim here is to strike up a conversation and see if there are any synergies. If there are then it’s usually good to connect with them then and stay in touch. I like to always ask them how they like to keep in touch. Some people like email, some like Twitter and some still prefer the old fashioned SMS.
The only other thing, I would say about connections, is that when I look at someone’s profile for the first time, their LinkedIn connections tell me a powerful, subconscious message about them. This is because the types of people you mix with tell someone a lot about your character and your interests. I find it fascinating to see who I have in common with someone and I can be often seen in first meetings with clients, on an iPad, comparing whom we have in common.
6. Increase your “Social Selling Index.” What an earth is that?
The reason, I was given the opportunity to do the LinkedIn Instruct training, is thanks to a new phrase your going to hear a lot more in the business world about called your “Social Selling Index.” In simple terms, this means your score out of 100 to be able to sell via social media on sites like LinkedIn. Mine ranked as one of the highest in our organisation based on a number of different factors. Those factors included things like number of connections, the amount of connections that had a senior role in an organisation, the number of Inmails sent, my interaction with the community via comments / likes, the number of people who viewed my profile etc.
If your startup or sales people are serious about using this tool then you’ll need to get this index higher, although the most important factor here is really the profile part.
7. Inamils are important and are gods gift to you
It goes without saying that Inmails are an important communication tool on LinkedIn and having a compelling subject line will determine part of your success. If the newspaper can draw people in via a headline then you can do the same with a subject line of an Inmail. A story, that I heard recently, was of a sales person who found out that a prospect used to own a Porsche (a mutual connection told him). Rather than sending a boring Inmail introducing himself, he chose to make it all about the prospect and write a subject title that was human. The subject title he chose was “How’s the Porsche running?” What was clever is that this title showed the prospect that there had been research done before making contact rather than sending something more generic. He got a very prompt response from the prospect, which led on to further discussions after that.
The other important factors of an Inmail are:
– No more than 3 paragraphs
– Mention someone you have in common with the prospect
– Ask questions about them and don’t talk about yourself too much
– Try not to talk too much about your company until the prospect asks
– When making requests in the Inmail, always give them a chance to make a counter offer
– Get to the point and ask for their contact details when you feel the times right
– Don’t be afraid to reach out to very senior people – you will be surprised at the response rate
Final Piece of Advice
One final thing, to mention about Sales Navigator, is that you could also look to purchase it for your sales people. The advantage here is that it’s an easy tool for them to use that avoids excuses about their sales funnel being empty and allows them not to have to cold call ever again. A lot of startups buy leads from third parties in the early days until they get their SEO right and this could drastically reduce this dependency. If your sales people have a Sales Navigator account then all the Inmails they send and leads / accounts they save will be stored away from their own personal account.
A question, that a lot of startups ask, is that if that person leaves their business, what happens to all the info in the Sales Navigator account? The answer is that it currently goes to no man’s land and neither the ex-employee nor the startup gets access to the information – this could change in the future though. Any connections that the employee has made will be retained though but nothing else.
The other question you might be thinking is can the leads be exported? No, they can’t be because LinkedIn is a community for its users and this would go against that philosophy. One thought, that also crossed my mind when I first heard about Sales Navigator leads, was I didn’t want to access them via another system outside of our Salesforce CRM. Apparently there is a way to integrate leads with some CRM’s, although I haven’t done this yet. A quick Google search shows its possible though.
Feel free to view my page on LinkedIn for some more ideas.
TELL YOUR STORY, BE REAL, BE YOU AND CONNECT!!!
5 Ways to Deal With Startup Uncertainty
Starting your own company may sound like a dream come true in your mind, on social media, and to all the people looking on in envy from their office jobs. But when the fantasy fades, you realize how much uncertainty you now have in your life. The inherent risk in any startup is that you are trading the certainty of a normal job for real growth and freedom. What people get from office jobs is much more than a steady pay check and free coffee. It’s a sense of certainty that their lives, work, and finances are in order.
You will have to give up certainty to fully take on the risks of this lifestyle. It will be roller-coaster and something you need to prepare for. Logically, it’s easy to know that. But emotionally, there are so many ups and downs in an entrepreneur’s life. Stress, frustration, and decreased motivation are inevitable.
Here are 5 ways you can deal with startup uncertainty:
1. Stick to a morning routine
There’s many ways to start a morning routine. What’s important is to have a stable, predictable routine. This centers your mind and gives you some order to your day. You manage your business and you can do whatever you want. No boss and no one telling you what to do, it can be mix of productive to outright messy days. By giving yourself some stability, you start the day off in a predictable way so that you can jump into work each day.
It’s as easy as taking your dog to the park, having a cup of coffee, and listening to a motivating audiobook for 20 minutes. You may need meditation to get into the state. Whatever it is that you need to get from a sleepy/hungover mindset to that of taking on the day.
“If you win the morning, you win the day.” – Tim Ferriss
2. Make time for high performance books
Speaking of audiobooks, everyone – especially entrepreneurs, need motivation. Get a few motivating books from other business leaders. This will do incredible things for your mindset and the way you think. Most of them help by keeping you excited for bigger goals. Look for classics from Jim Rohn and Tony Robbins. Or the newer motivational personalities like David Goggins and Rachel Hollis. You’ll be surprised at how much hearing someone’s hardships on their journey will help you on your own.
It’s easy to get a packed calendar working an office job. Everyone else in the company seems to be demanding your time for one meeting or another. Pointless meetings are even the reason some people leave their jobs in the first place. The issue with having your own startup is that while the pointless meetings are gone, so too is any semblance of structure from a filled up calendar.
Spend one evening and fill the upcoming week as much as possible. I recommend Sunday afternoons to think about your goals. Plan big tasks every day throughout the week. That way you always know what you should be working on and stay on track.
4. Hit the gym
This one is actually part of my morning routine and it’s benefits can’t be overstated. Exercise helps fight off anxiety and stress. There’s no better way to funnel your business frustrations more than into the weights. By the time you’re done, your body and mind will be much more relaxed. A necessity when it comes to the tension of being an entrepreneur. Whether that’s staring at your laptop or making sales calls.
“Daily exercise is an insurance policy for future illness.” – Robin Sharma
5. Be grateful
Gratitude was one of the feel good things that I always used to skip whenever it was mentioned. I wanted cold, calculated strategy or tools I could use to build a business as fast as possible. Many brilliant minds in not only self help but also in business, speak about the need for gratitude.
Here’s why it helps me when the business is going through growing pains or everything seems like it is going wrong. I get filled with doubt and uncertainty and gratitude is the quickest way to relief.
Yes, starting your own business is a massive effort, but there is always some job out there. You decided to launch something of your own because you don’t want a baseline existence. You want to grow and build with the freedom someone can only give themselves.
That alone is enough to be grateful. But if you need more, how about that most people are too scared to do what you’re doing. Or that you are taking the time to believe in yourself and live a life of taking chances.
That speaks to your character and self-worth. Much more than the life of quiet misery so many people in the world allow to decide their entire lifestyle. Be grateful you have this opportunity and make the most of it.
The Best Side Hustle You Can Start Today In Just 15 Minutes
The best side hustle you can start in 15 minutes is blogging.
It can be writing, making videos or speaking about topics you love through a regular podcast show. All of these acts are a form of blogging.
15 minutes is not long
That’s why blogging is a good choice.
A video that’s less than 15 minutes is easy to make and will work well.
A short piece of writing can be written in under 15 minutes.
A 10-minute audio conversation on one single question will give people heaps of value and detail in one particular area.
Starting is not where the power lies. Doing this side hustle every single day is how you get what you’re really looking for.
Many successful people are doing this
Whether it’s Hollywood actors like Will Smith or writers like Tim Ferriss or musicians like Ariana Grande — everyone is doing it.
Why is everyone doing the side hustle of blogging?
- It’s how we connect with each other.
- It actually works.
- It’s a way to create an audience which can become a business.
I didn’t invent this side hustle
I just tried it for myself and saw how powerful it was.
It got me:
- New clients for my 9–5
- A new 4 day a week day job
- Clients to coach via Skype
- Features in major publications like CNBC
- The opportunity to meet amazing human beings like LinkedIn influencer Michael Chapman
The side hustle of blogging gave me meaning for my life
Before this side hustle, I was washed up, uninspired, negative and pissed off with the world.
Spending 15 minutes to start the habit of blogging got me out of my head. It forced me to search all over the internet and find things to talk about. Pretty soon I was spending 2+ hours a night researching personal development and figuring out what I wanted to blog about.
Blogging led me to want to help the homeless, share my very private battle with mental illness, come to grips with my startup failures and share the lessons, and even overcome my fear of public speaking in the process.
Now I have a meaning for my life thanks to the side hustle of blogging. I reckon it can do the same to help you grow and get you to the next level. You can blog about whatever you want and then watch it grow from there.
Why is blogging the best side hustle?
It’s how you be creative.
It’s how you express yourself.
It’s how you grow.
It’s how you attract the right people into your life.
There are many side hustles you could choose. Blogging is one of many. In my opinion and based on my experience, it’s the best. There are so many avenues you can go down.
“Attracting what you want in your life has a lot to do with what you’re putting out into the world”
Blogging is a fantastic way to put out more of what’s important to you, into the world. Like a magnet, blogging attracts more of what you put out into your life.
Oh and don’t forget the income
Investing, giving back and making an income are all possible through blogging too. Part of my monthly income comes from blogging.
This allows me to back causes that help those in need, invest in stocks that provide me with a passive income and have money to spend on the occasional treat such as dinner dates and drinks with my co-workers.
That money comes from:
- Ghostwriting for other people
- Posting on Medium.com
- Coaching clients via Skype
- Consulting to businesses on how they can create content that aligns with their brand
There aren’t too many side hustles that can do that for you
Seriously, blogging is a game-changer. It’s a habit you can start in 15 minutes and repeat daily without much effort. Choose your poison — writing, video or audio — and then get started.
Do it for around twelve months and then send me an email with what you experience. I already know, having challenged lots of people already to start this side hustle, that it will work. It just requires patience and the habit of doing it daily.
15 minutes to start today.
And then 15 minutes every day for the rest of your life.
You Are The Problem With Your Business
A great way to screw up your company is to get into the habit of blaming your suppliers, the market, your staff or your product for your failures.
I recently heard a story of a business that had set up a website. They sold various products and services focusing on helping people with psychological issues. The business owner was smart. The product solved a problem.
Unfortunately, the company was making almost no money. They’d hired someone to help them with their digital marketing and it wasn’t working.
Plenty of traffic was coming to the site, users were having a look around and then not buying a single thing. Who’s fault was this?
Well, according to the business owner it was the person running their digital marketing. As a result, they wasted approximately eight months marketing a website that couldn’t make any sales. The reason the business was failing according to the owner was because of the keywords that were being targeted in the marketing campaign. This is a horrible excuse.
The reason your business fails is because you’re blaming someone other than yourself. It’s the quickest way to bankruptcy. Don’t do that.
Your company is a reflection of you.
It took me a long time to figure out that a company is a reflection of its founder.
One of the businesses I had, had a toxic culture and a bunch of people that were rude to customers, arrogant and not nice people. That was a reflection of exactly who I was at the time.
The company was reflecting the flaws of my own life and what I refused to admit.
In the case of the business owner above, what was obvious is that they were good at telling lies to themselves. It was easy not to change as a business owner and insist that the change needed was nothing to do with their vision.
The issue of their company was not the digital marketing strategy but their lack of understanding around what their customer wanted.
The thought that their products were too complicated, not solving a real problem or priced incorrectly was an admission of guilt they wanted no part in. Hence the eventual demise of their company.
Take responsibility and it will change.
When you own the business, everything is your fault.
You have the power to solve any problem you choose. It starts with you being brave enough to admit that there’s a problem, and then secondly, being bold enough to insist it’s your fault and that you can change it.
The problems in your business can all be solved. That’s what it took me a very long time to understand. When I changed as a person and faced up to my hidden battle with mental illness that I didn’t want to talk about, the odds turned in my favor.
Had I have not taken responsibility for my mental illness, I would have never become a leader in a business or started another side hustle. I would have been crippled by the big, bad world that I thought I could control.
Control came from responsibility, and responsibility solved the major problem in my business: me.
Change is a must.
Not with your digital marketing strategy.
Not with hiring new people.
Not with developing a new product.
“Changing yourself is the *must* because YOU attract the problems and the solutions into your business”
You can’t find the solutions or stop the never-ending problems until you stop the cause of it all: you. You’re the problem with your business. The good news is that it’s entirely within your control to fix.
Not the business.
The Different Ways of Measuring the Success of Your Start-Up
You’ve probably heard people use the term “unicorn” in a business context. This means a privately held start-up whose value has grown to at least one billion American dollars. Think Airbnb, Uber, and so forth. There is no doubt that some start-ups have been major financial successes. And many smaller-scale start-ups are doing great as well, working hard and turning a steady profit. But that begs the question of whether finances are the only way to measure the success of a start-up. As it turns out, they might not be. At least, not always and not on their own.
How to Evaluate Success
As anyone who’s been involved with start-ups knows, you need a fair amount of flexibility to do well in this environment. Take the division of labour for example – rather than strict roles, you’ll often see everyone do a bit of everything. The same principle extends to measuring success. It can be vague and mean different things to different people, and it can change over time.
But amongst all that vagueness, one thing has become clear. Predicting the success of a start-up is very difficult for external observers. As a matter of fact, it’s often impossible. Therefore, in order to evaluate how successful a start-up has truly been, we need to know the goals of its founder(s).
“Success means we go to sleep at night knowing that our talents and abilities were used in a way that served others.” – Marianne Williamson
When people think about business, it’s common to boil matters down to the finances. And it certainly is possible to use numbers to measure and predict the performance of a start-up business. Net worth, gross margin, customer acquisition cost – these can all be indicators of success. But, a start-up can post impressive numbers for a while, perhaps even attract large investors, and still shut down in the end. So does this make it a failure?
The answer to this depends. If the founders wanted to start a lasting business, then yes, they failed to meet their goal. However, that isn’t always the case. If they were looking for a short-term solution and came out with more money than they had coming in, a closed-down start-up needn’t be unsuccessful. It can actually be the opposite of that.
So, looking at the figures isn’t enough, and there are different perspectives to consider. When they start planning their business venture, start-up founders may not have any particular numbers in mind when it comes to profit. Instead, they can judge their success according to some of the following criteria.
1. Happy Customers and Solving Problems
The story of a start-up often begins with a problem. The desire to help people overcome a specific issue can be the spark which ignites the creation of an entire business. And in the end, that may be all that matters to the founders.
This is closely connected to the happiness of the customers. If the resulting product or service has made people happy by helping them solve a problem, that is all that may be required for a start-up to be a success. Now, no business wants unsatisfied customers. But in cases like this, happy customers aren’t the way toward the ultimate goal – they are that goal.
In other words, some start-up founders don’t just use financial reports to measure how much they’ve achieved. To them, the one metric which stands above all others is the quantity of positive feedback they’ve received. The main area of focus is customers who use the start-up’s products or services to solve a problem they were having.
Every start-up founder likes doing well in terms of revenue. But for some of these entrepreneurs, the profit is merely a side effect of what they actually set out to do – impact the world in a positive manner. You can see an example of this line of thought with Elon Musk. He said that back in college, he had wanted to be a part of things that could end up changing the world. The continuation of this philosophy is evident in his electric cars (which aim to reduce pollution) and the SpaceX program (which strives to break down some of the barriers of space exploration).
In both cases, the furthering of mankind is the ultimate goal. Many other start-up founders feel the same, even if they have smaller goals in mind. To these people, there is no greater proof of success than if their company has had a positive impact on society or even a small segment of it. In their view, to make a difference is to succeed.
“The only limit to your impact is your imagination and commitment.” – Tony Robbins
For some, starting up their own business is less about getting rich and more about gaining the freedom to conduct their business the way they want to. In this case, financial success is just a means to an end. The endgame is to be your own boss.
The fact is, some people don’t do well when they’re constantly receiving orders. They are simply hardwired to be free thinkers and they require an environment that allows them to do things in their own way.
Being in a position where you hold all the cards can be exhilarating. The knowledge that your decisions are final is very empowering, and many strive for such freedom. If a start-up can allow such people to go from being a regular employee to being in charge of making all the decisions, then it has already achieved all the success that it needs to.
4. Time for Friends and Family
As many people know all too well, a job can easily turn into the focal point of your daily life. Instead of being a way to support your lifestyle, your work dominates your time. And when that happens, the time you have to dedicate to your loved ones becomes scarce. Combating this is precisely what some have in mind when they decide to take the leap and start their own business.
Now, running your own company is no mean feat and it will require a lot of effort. But the beginning is the most time-consuming part of the process. Later on, it can be possible to create a system which leaves you with a lot more time on your hands. You can spend this time with your significant other, your children, or your friends. A start-up which gives you this opportunity is perhaps the greatest success of all.
A start-up is an extension of its founders and so are that company’s goals. Some entrepreneurs are in it for the profit, but not all of them. In the end, there is no single way to measure the success of a start-up. It all comes down to the specific aims of those who established it. But if the founders can end their day on a happy note, then the venture is a success even if it doesn’t fit some standard definition of the term.
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