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8 Tips for Startups Wanting to Pitch to Large Organisations

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At Addicted2Success we want to bring you worldwide game changers and success advice. With this in mind, I recently had the pleasure to interview the Managing Director of the Thankyou Group, Daniel Flynn. He is an amazing inspiration to talk to and he has so much wisdom. Daniel won the 2014 JCI 10 Young Outstanding People of the World and Victorian Young Australian of the Year 2014, as well as a host of other awards for his social enterprise startup, Thankyou Group.

His startup sells a range of products including, bottled water, food and body care. The profits go overseas to where they are needed, to help with safe access to water, as well as food and hygiene solutions.  The code on the packaging of the products allows you to follow where your money goes via an app, as well as showing you the exact GPS location and notifying you when the project is complete.

In the below article, you will learn some amazing advice from Daniel that will help you with your own startup.

 

1. Choose the right one just like you choose your holiday spots

Make sure that you narrow the list of large corporations you wish to approach to ones that you know well, understand their business model, are a good brand fit for your startup and know they have the ability to deliver what you need them to. In the case of retailing, it might be that the organisation can sell multiple brands as opposed to some, which can only sell one.

 

2. Find out who the decision makers are

Sometimes the right decision maker is at a lower level of the organisation. The natural tendency is to want to go straight to the top of the organisation on everything. It can sometimes work to go to CEO level or head of a department, but you shouldn’t rule out going to someone at a lower category level who has the decision-making power as well.

It’s also important to research everything from their LinkedIn profiles to articles that have been written about them. If you’re pitching a really big concept you need to think to yourself, who’s the visionary of that brand?

 

3. Method of contact is crucial – we are all kids at heart

There are many ways to approach the key decision maker once you determine who the best person is. Daniel says that he often doesn’t send them a note on LinkedIn, but actually puts a call through to the organisation and speaks with a Personal Assistant or Executive Assistant, to let them know he is sending through a package to their respective manager without giving away any more information. He also mentions that he will be following up with a call.

The reason, why you should think of sending a package, is that key decision makers have 100’s of people contacting them every week via emails (too many to read), letters and packages. If you think about your own life, aren’t you like a kid on Christmas when a package arrives? A package has more intrigue, so consider sending your product sample to them via courier so they need to sign for it. All of this might seem like a lot of effort with the cost of couriers and packages, but it’s hard to cut through, especially with large corporations.

Once the organisation knows that there is a package is coming you then write a letter. If your handwriting is really good it’s a great idea to hand write it, if you’re like me, best to type the letter, print and sign it with a pen. The reason why you do this is that it’s personal. If you send someone a generic mail out you will probably find that they won’t respond to it. Make sure you send the letter by courier (not post) because it seems to have this magic sense of urgency.

The key when writing the letter is to make sure it connects with them. It can often take hours to write the letter and even rewrite the letter a few times, to make sure its short, sharp and succinct.  In the letter, you ask them if you can catch up with them for 15 minutes.  15 minutes is the magic amount of time because it’s almost rude to say no to. If you ask for an hour then you can understand why they might not be able to catchup, but 15 minutes is a lot different.

 

So there may be some out there who want to supercharge this process, so listen to what Daniel did.

He once sent a one metre by half a metre wooden crate to a CEO of a big distributor. In the crate was a letter to the CEO requesting a 15-minute meeting. The funny part was that they hammered the crate shut and got their friend to wear a high visibility vest to look like a courier, and then deliver the crate with a hammer to the front reception of the organisation. Their thinking behind doing this was that they may not open it at first, but eventually they will wonder what’s inside and open it. This stunt ended up working for them and they got through to the CEO and had a response.

“Stand out and be remarkable. “

 

4. Make sure you pitch an opportunity not an idea

Daniel said they spent years going around presenting ideas, but what really changed the game was when they started presenting opportunities. The right time is when you actually have an opportunity not just an idea. You need to make it clear to them why you chose to see them before their competitors, and that you will most likely approach their competitors very soon.

To be successful in this you almost need to make them feel they are missing out without being too high pressure. If you take this approach and do it with good intention, you may even find that you will get a yes at the end of the pitch and not even have to wait for an answer!

When you present them a good opportunity, that’s really when you have the chance to partner with them. One lever, that you can use, is to pitch to multiple large originations and their competitors, at the same time. As a startup, you probably don’t have millions of dollars to impress them but what you do have is the ability to pitch to their competitor.  Use that lever to present to two large organisations that are in competition with each other so that both of them know that one could say yes, and makes them want to be first.

If your startup is a social enterprise with a cause, this might get you some smiles but it ultimately comes down to the commercial offer and whether it stacks up. Remember that most large organisations already support some sort of charity so make sure you present an opportunity to them.

Even if you’re only 18 or 19 years old don’t be afraid of your age. A bit of naivety can actually help you stand out. At the same time, you should mention if you have any mentors or board members who are older to balance out your inexperience.

 

5. Presenting the perfect pitch – Be BOLD and OUTLANDISH

Don’t rush the process of coming up with your pitch. For Daniel, he learnt after 4 years of getting no’s from the supermarkets, to take his time and not to rush things. He then spent the next 12 months with his team, coming up with what they call the “ultimate pitch”.

In a great pitch, you need to cover off all the commercials, who you are, your concept, the future marketing plan and the demand for what you do. The most important factor of the pitch is that you want them to remember it so that it cuts through all the other pitches. When arranging your slides, consider having more images and keywords, and then have a few slides that are more detailed. The slides should back up your pitch but don’t walk in and read off your slides. Make sure that each pitch deck you do is tailored and it addresses their objectives, how they measure success and how they measure profit. It’s worth spending the time to make your pitch deck good because you may only get one shot at it.

Before you get into the room decide what it’s going to take for your pitch to cut through. Daniel often finds that he won’t know whether he is going to pull out his pitch deck until he is in the room and then he will go with his gut. He finds the greatest pitch is a conversation where you look them in the eye and take them on a journey. See the next paragraph for an example.

 

There were two architects pitching for a $200 million dollar development. One went into the boardroom looking like a slick salesman in a suit with all the flip charts etc. The second architect was an older guy who was dressed casually. After the first guy is finished with his flip charts, the second guy walks into the room with only a pencil. He then asks for a piece of paper and sticks it up on the wall. From there he tells the story of the building he wanted to create as he drew it. The decision was later reached and architect number two won the contract. Large organisations are used to getting pitched to all the time with slick, sharp presentations but what are you going to do to stand out?

 

Once your pitch is ready to present you need to think about how many people are going to be involved in the face-to-face pitch from both sides. The general rule of thumb is however many people you are meeting with, that’s how many people you should take. If you’re meeting 5 people you might take 3-5 people with you but turning up on your own could be strange. If you meet with one person from the company it’s going to be hard for them to sit back and relax when they are meeting a lot of new people for the first time. Too many people from your team can create an imbalance in the room. If you’re meeting 1 person you might meet 1 on 1 or maybe 2 on 1, but 3 is pushing it.

 

Image Credit: TedX Brisbane

Image Credit: TedX Brisbane

6. How to cut the decision time down using Social Media

If you want to be really clever and ensure you setup your pitch for success, consider using the power of Social Media like the Thankyou Group did. When you do your pitch the biggest question a large organisation will have is whether or not your product or services will actually sell. If it’s an established business doing the pitch, they could solve the problem by saying that they are going to put millions of dollars into marketing to make sure it sells. The way you can alleviate this problem, if you’re a startup, is through social media and getting your support base or followers to commit that they will buy the product or service if the large organisation agree to partner with you.

“ Social Media can help you prove demand.”

To be able to leverage social media and get your followers to show there is demand for what you’re doing, you need to have built a community first.  You can do this through events, networking and posting really great content. Once you have some sort of community then you would typically do a mail out to your email list and tell them what you’re trying to do. In turn, they would then go to the large organisations Facebook wall, Twitter etc, and tell them they will buy your product or service if the partnership with your startup goes ahead.

“People are not consumers or customers they are part of your community.”

For the success junkies out there who want to supercharge this process, you could then reach out to celebrities and get them to do the same. If you approach a 100 you might get 10 to say yes. Use a similar strategy to the previous advice on approaching key decision makers, and write a hand written letter with an ask of a 15 minute meeting.

Some of you might be thinking that you need to have millions of people to make all this work.

When Daniel and his team pitched for 7-Eleven they only had about 12,000 in their community, and now they have over 130,000 in their community. Daniel thought initially that he would need a few hundred thousand supporters backing his 7-Eleven campaign for it to be successful. It ended up being just a few thousand people posting on Facebook, that convinced them the deal should proceed.

‘It doesn’t take a lot of people to convince someone of a good idea.”

 

7. Don’t let the decision time required discourage you

Often it can take 1-2 years to get a large organisation to say yes and start rolling out your products or service. This cycle is the same whether you’re a startup or a global company. Just because that’s the timeframe that it can take, it does not mean that you can’t get a decision sooner. A lot of it comes down to the terms of the deal you negotiate and how well you communicate the opportunity.

Daniel said an important lesson he learnt the day he did his first ever pitch, is that you can get a yes instantly. When he got his first yes for a large order, he didn’t have a company registered or any of the backend legal stuff completed! This is because, like most startups, he thought it would take months to get an answer. The key here is have faith and be prepared to deliver instantly.

Just getting a yes in the boardroom is still not the final hurdle though. You need to get the actual roll out to occur and this can also take some time. There are still plenty of examples though when this can happen within a month like it did for Daniel after he got a yes from two of the Largest Australian Supermarkets. The caveat for Daniel on having such a fast delivery to market was that he spent 5 years beforehand, trying to get them into the supermarkets. It’s through an utter persistence and a belief in what they were doing, that made it happen.

 

8. Dealing with failure and no’s – Persistence pays off

When you’re a startup it’s a pretty big call to think you will get the pitch right the first time. Getting a no to some, or even all of your pitches, is a reality. At the time you get a no, you can often feel like you want to give up and that you don’t really need the support of that large organisation anyway. You can easily say a lot of things to yourself because there is a lot of emotion involved. If your team is strong you will unite together and learn from the failure. Ask yourself, why didn’t the pitch work? This process of failing multiple times can really help to refine your startup and your process for future pitches.

“Your failures are your lessons learned which become your road to success.”

If you get a no it’s worth going back a second time later on, with a different offering. When you fundamentally believe that they are the right fit for your startup and there is a benefit for them, you don’t stop. As you follow up later on, every contact is a pitch and you want them to feel that they missed out and you’re having massive success. Daniel’s team has worked on some deals with large organisations for 5 years and never got a result.

All of this persistence ended up paying off for Daniel because they eventually came up with the ultimate pitch which will go down in history. You can watch it below on Youtube right now.

 

 

The one business book that Daniel recommends you read is called “Do Purpose by David Hieatt”.

If you would like to continue to follow Daniel’s story and his company, then you can visit thankyou.co

 

Tim is best known as a long-time contributor on Addicted2Success. Tim's content has been shared millions of times and he has written multiple viral posts all around personal development and entrepreneurship. You can connect with Tim through his website www.timdenning.net

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Startups

No One Would Hire Me — Nothing Lasts Forever, Though.

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In 2011, I was down and out. I was defeated and felt like I’d never amount to anything.

This story is going to inspire you if you’ve ever faced a similar situation or felt defeated.

I’d finished working at the startup I founded with my brother and things didn’t look good. I had a dream at that time to utilize my digital marketing skills and work for an advertising agency where I could grow my skills.

Every job I applied for I was turned down.

Even though I’d had digital marketing experience and built a multi-million dollar business using that talent, it wasn’t formal learning or advertising agency experience.

So, I ended up taking a job in finance which I also knew nothing about. I took a junior role and a large pay cut and started my career at a bank. For seven years, on the side, I worked on my passion for social media and online marketing.

Two days ago, I was hired to run the digital marketing team for a well-known tech company with 900 staff. Against all the odds, I won the long game.

Here’s what you can learn:


No one can stop you.

Even with all the no’s and people that laughed at me in 2011, I didn’t stop.

I went into hiding for a while and built my skills. I started with blogging, then SEO, then pay per click and eventually landed in social media.

Just because someone won’t hire you today based on your skills, attitude and experience, doesn’t mean they won’t tomorrow.

In fact, without sounding cocky, people now have been bending over backwards to hire me as a consultant to help them with social media and digital marketing.

“The same people that said no to me now want to work with me”

You decide whether you stop based on rejection — nobody else. Keep going no matter the odds.


Be prepared to wait a few years.

Patience was what made the last two days feel incredible. It took seven years to get what I wanted and I had to be damn patient.

The mistake many of you make who are reading this is that you’re not prepared to wait years to get what you want.

When you accept that it takes years to achieve your goals, you work differently. You prepare yourself in a totally different way.

Wanting things too quickly forces you to sacrifice for the short-term and mess up the long-term. Slow down. Relax. You’ve got time.


It’s your attitude that counts.

When no one will hire you, it’s your attitude that counts.

If you walk into an interview or coffee catchup with an attitude problem, then your career dream is going to continue to be a problem.

You see it on those TV talent shows when a guy/girl walks out onto the stage and has been trying for a long time to make it as a musician. They have this sense of entitlement and their bad attitude is written all over their face.

Don’t be one of these people. Fix your attitude.

You’re only entitled to what you earn. Walk into interviews and face opportunities with a sense of humbleness.

Let humbleness be your dominant attitude and eventually you’ll have more opportunities than you could ever hope for.


Nothing lasts forever.

The no’s I got in 2011 lasted a few years.

The point is they didn’t last forever.
Just because you’re getting no’s today and being laughed at, doesn’t mean that will last forever. Nothing lasts forever including you.

“Keep going until the people that said no to you come around and are half-way towards a yes”

No one can deny you forever. People will admire you if you keep going and learn along the way.

Sometimes we can feel like we’ll always be rejected. That’s how I felt in 2011. I thought to myself “I’ve worked five years in digital marketing and built up a pretty successful business and people are still saying no to me. If not now, when?”

Now let me be honest for a second. I didn’t have the intelligence in 2011 to keep going. I was too dumb and too obsessed with myself. It was basically blind faith that kept me going. I wish I’d known back then that nothing lasts forever and believed it.

There were no mentors, advisors or as much self-help advice as there is now to tell me that the way I was thinking was madness.

You have the opportunity to learn from this lesson. Nothing. Lasts. Forever.


Push through.

When every obstacle there is, is standing in your way, sometimes all you need to do is keep pushing.

The way I did this was to keep writing. No one was paying attention to my advice, but that didn’t matter.

The only strategy I had at the time was to keep doing what felt fun to me and I believed I’d figure out the detail later or just never get paid to do what I liked doing.

Pushing through is about continuing to do the work even when the results don’t show.


Eventually, the odds will change if you change.

So what was missing in 2011? Why was I getting rejected even though I had the skills and experience?

I needed to change.

I was an arrogant, selfish, entitled son of a bitch who wouldn’t give a dime out of a dollar to anyone. I had to change myself.

I had to:

  1. Develop empowering beliefs
  2. Change my attitude
  3. Adopt a never say die mindset
  4. Learn abundance
  5. Give more to strangers
  6. Create value for people first via the internet
  7. Be grateful for what I have instead of always wanting more

Your odds of success won’t change until you change.

“You’re the problem and that’s the hardest advice to swallow”


Final thought.

It’s been a big few days. I’ve waited seven years to get what I want. The hardest thing about getting what you want is that it will feel good for a few weeks, and then you’ll want more.

That’s the crack addiction that comes with personal development.

I’m trying to detox from this addiction and be happy with what I’ve achieved to date.

Maybe no one will hire you today.

Maybe your life sucks right now.

Maybe you’ve dealt with a lot this year.

It’s all okay. Your odds of success will change when you change.

<<<>>>

If you want to increase your productivity and learn some more valuable life hacks, then join my private mailing list on timdenning.net

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Startups

10 Lessons for Bootstrapping Your Startup to $1M Annual Revenue

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Image Credit: Unsplash

In an entrepreneurial landscape dominated by headlines of unicorn startups and billion-dollar acquisitions, getting a company to $1 million in annual recurring revenue (ARR) may sound like small change. Let’s be real, though, hitting $1 million ARR is an aspirational milestone most young companies can relate to. And it’s not that easy, especially if you’ve secured modest investments or no investment at all.

The software-as-a-service (SaaS) company I work for falls in the latter category. We’ve never raised a single investment dollar, and it took us four years to reach the $1 million ARR threshold. It was a wild four years. Frustrating, fun, scary: you name the emotion, and we’ve felt it.

But more than anything, it was an instructive four years. We learned so much, and we want to share a few helpful tidbits with our peers out there in the trenches, scratching and clawing your way to your next big milestone.

Here are 10 things we think are most important that you can use in your own start-up journey:

1. Don’t quit

Steve Jobs famously said that the difference between those who make it and those who don’t is perseverance. At one point I remember hearing “Folks, I don’t know if we’re going to be here next month.”

It’s frightening not to know where you’re going to be next month, but you have to continuously figure out how to get a few more customers and extend your runway. You can’t “make it” or succeed if you don’t exist, so you can’t quit.

2. Give your customers everything

At the company I work for, Text Request, we spent hours with our customers. We built whatever they asked for (if it fit with our goals and other customers could use it too). We also gave away a lot of free software.

If you want to grow and gain customers, you have to create a needed product that solves your target customers’ problems. Determine who your target customers are, ask them what they need, and then tailor your solutions for them.

3. Try everything you can think of

The book Traction by Gabriel Weinberg and Justin Mares covers 19 sales and marketing channels for startups to test. We tried all of them. We went to events. We advertised. We started a referral program.

For us, cold calls and cold emails worked surprisingly well. We took an industry, looked for companies in a given city, and reached out to set up product demos. Organic search has increasingly helped our sales funnel, too.

Either of those could be the best plan for you, or it could be advertising in a particular channel. Every startup is different and targets a different niche, but you’ll only find successful strategies and channels for growth by testing all your options.

4. Focus on the basics

When you focus on doing the basics, opportunities open up. When you commit to SEO basics, your targets will find you online, and a big fish will occasionally swim by. When you provide fantastic customer service, a few users will leave reviews and tell their friends. When you keep your head down and do the work, eventually you’ll look up and have hit a big milestone.

5. Get the right people on your bus

This is one of the critical lessons from Jim Collins’ Good to Great. Thankfully, our small team had the right people from the beginning. Brian and Jamey Elrod, our husband and wife co-founders, had already started a successful company from scratch (Educational Outfitters). Our third co-founder Rob Reagan has created software for twenty years and published a book last year on building apps for global scale.

Rob brought a couple of top-notch developers with him, and the rest of us showed up determined to figure the business out. If you’re going to take a company from $0 to $1 million, every member of your team has to be dedicated to working together for the long-term benefit of the company over self-interest.

“Coming together is a beginning. Keeping together is progress. Working together is success.” – Henry Ford

There’s always something that keeps entrepreneurs up at night, but you can put the questions below to rest:

1. How do you build it fast enough?

In the early days, we worried about losing a customer because we didn’t have [X]. It was stressful knowing that So-and-So would move on to the next option if we couldn’t deliver fast enough, and many times they did. But that doesn’t matter.

Losing one customer isn’t worth pushing out a faulty product. Despite the pervasive Lean Startup mindset, it’s more important to your customers that you create needed features (read: solutions) that work great the first time. They have to trust that you’ll give them the tools they need to accomplish their goals, or they’ll leave.

2. How do you keep customers longer?

Our support is perhaps our #1 competitive advantage. One of the things we’ve learned is that a lower price, and sometimes even new features, won’t keep customers around longer.

To keep your customers from churning, you’ve got to do two things: First, provide a smooth onboarding process that immediately teaches customers how to gain value (solve their problems) with your product. Otherwise, they won’t pick it up, and they’ll eventually leave.

Second, always be there with kind words and helpful content whenever a customer needs help. If you aren’t, they’ll get frustrated and find someone else to help them.

“People do not care how much you know until they know how much you care.” – Teddy Roosevelt

3. How do you get people to your website?

Advertising might be a good option, but if targets aren’t already thinking about what you can do for them, they probably won’t care about your ad or purchase. Instead, create content to educate viewers and help them solve their problems.

Focus on growing your organic traffic, becoming a trustworthy source, and honing your brand’s voice before spending lots of money on ads.

4. Do you need investment money?

When you’re floating in the middle of the ocean, you’ll do anything for a ship to pick you up. But sometimes you just need to swim. We chose to swim, and you might want to do the same.

When every dollar spent has to fight to prove its worth, you’re inevitably going to build something more valuable and more sustainable. Plus, bootstrapping gives you more control over what decisions you do make to grow your company.

5. How do you pursue 10X growth?

A growth hack is not going to propel you from 100 customers to 10,000 overnight. It doesn’t take one trick, but lots of little and big things working together to create exponential growth. It also takes time.

Instead of looking for a golden goose, create complete and actionable strategies. Those, and a little patience, will help you achieve exponential growth.

Growing your startup to $1 million ARR is not easy, but it’s possible – even without investors lining up to give you money. Put the 10 lessons above into practice, and, with a little time and a lot of work, you’ll get there.

Is there a business you’d like to start or have started? Share your ideas and suggestions for our readers!

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Startups

10 Things The Corporate World *Didn’t* Teach Me

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I’ve just left the corporate world. It’s been seven years and I don’t regret a single second of it.

You’d think I would have learned everything there is to know about business in the corporate world. I didn’t.

There were a lot of gaps which I luckily was able to fill in during my entrepreneur days.

Here’s what the corporate world didn’t teach me:


1. How to think for myself

In the corporate world, you’re often told what to do.

If you don’t have the answer then some smart person, in some department will probably have the answer for you. The answer may not be the latest and greatest strategy, but it will be based on some prior knowledge.

As an entrepreneur, none of this was available to me. I’d roll up to the old Milkbar that was our office, and I’d start stacking boxes into the little van we had. More boxes of soft drink and chips meant more gold coins in our vending machines.

Gold coins could be banked at our local branch at the end of the day and that’s how petrol, electricity, uniforms and the occasional Macca’s dinner was paid for. No one told me how to do that.

I either collected the gold coins, or I didn’t. No gold coins meant game over. As an entrepreneur, that meant failure and during your 20’s that’s often the last thing you want.

Thinking for myself wasn’t taught to me it was a survival tactic. I took this tactic with me to the corporate world and people were surprised.

As my former colleague said to me the other day You don’t overthink Tim youjust get shit done while everybody else is scratching their head.


2. Time management

The corporate world is full of big companies with lots of resources.

With an abundance of anything you always have wastage. The corporate world definitely didn’t tell me how to manage time.

What could have been a five-minute phone conversation often ended up in huge email chains. It was a bit of a game.

“Every email involved another person or persons being cc’d. The ultimate trick was to blind cc people within your company. Like magic, bombs start going off and no one can work out who did what. That’s the power of BCC”

None of this was good for time management though. Lot’s of time was spent trying to communicate with one another. Meetings are a thing in the corporate world.

Every problem that exists must have a meeting. Even if it’s about whether we call the shared folder “Sales” or “Customer Files” a meeting had to be held.

Meetings in the corporate world not only suck up time but are also a fashion parade where all the biggest egos can strut their stuff.

“I’m more important and have a better job title.”

“No, I’m more important!”

This dialogue goes on for days and sometimes months. Understanding the politics is often more critical than understanding the business. Still, none of this is good for time.

The time wasted is used by the tech startup opposition to improve a bug, rethink the customer experience or out-market corporates using social media.


3. A passion for what you love

Passion in the corporate world can often be lacking. Working at a corporate for many is a way to pay the bills rather than do their life’s work.

Passion can often be traded for money, bonuses and even more impressive job titles — all of which leave you feeling more empty”

It’s not all full of zero passion, though. There are a few people that are insanely passionate and those folk shine through.

The corporate world taught me to put my passion on hold rather than use it to WOW customers with the very thing that sets me apart.


4. What people are really buying

Working at a corporate taught me that it’s all about marketing.

I knew, though, from the startup world that this very idea was wrong.

People are buying you. They’re buying the people they deal with and what those people stand for.

No client in my corporate career ever gave a damn about the commoditized products I was selling. All of my clients gave a damn about my obsession to inspire the world through personal development and entrepreneurship. They were intrigued by my five years as an entrepreneur and what I learned.

This led to customers becoming friends as opposed to people that bought widgets from me and had the money they laid tracked in a CRM as ‘revenue.’

Not once in my corporate career did I have something to sell that couldn’t be bought from somewhere else, at a lower price or with better product features. The product feature my clients bought was me


5. The power of an audience

People are often too afraid to be vulnerable in the corporate world.

I never learned the power of an audience during my career working in corporates. All of that was learned between 6 pm and 8 pm every night when I was at home from work posting on LinkedIn.

Social media is not so prominent in the corporate world because it requires you to remove the corporate mask and show your flaws. Fakeness on social channels like LinkedIn just doesn’t work. People don’t engage.

Many people told me that the audience I was building on social media was career suicide. I ignored every one of them and I’m so glad I did.

These same people that warned me to stay off social media are the same ones asking me now to help them with their own social accounts.

With an audience, you can test ideas.

With an audience, you can inspire.

With an audience, you can recruit people to your team.

With an audience, you derive meaning for your life.


6. Doing the important vs. the mediocre

In corporate business, there’s a lot of noise.

Everything looks important. Everything looks like it could become a lawsuit (especially for a corporate). Everything looks like it could become a PR scandal. Everything looks risky to that next job promotion and to the business.

That’s where mediocrity thrives. With so much noise it’s easy to spend your days filing bits of paper or moving widgets from Point A to Point B without having any clue of why you’re doing it or how it contributes to humankind.

I didn’t learn the discipline of doing the important work in corporate life.

Doing the important came out of the entrepreneurial trait of problem-solving through a vision. It came from wanting to see things better than they are.

Doing the important was fuelled by a desire to achieve a goal that everybody said wasn’t possible. It’s a rebellious philosophy that pushes mediocrity the hell out of the way.


7. The way to have a meeting (ideally no meeting)

Running a meeting in corporate life follows a formula.

This formula will put almost all attendees to sleep. It’s why when you walk into a corporate board meeting, most of the execs are looking at their phone rather than paying attention to who’s speaking.

The formula goes like this:

  • Introduce everybody in the meeting (most don’t need to be there)
  • Pretend there’s an agenda (it will get hijacked…guaranteed)
  • Pretend to solve the problem by agreeing to invite more people to a future meeting
  • Pass ownership around of the problem whilst ignoring the potential solutions
  • Assigning action items which everybody ignores (thus triggering another meeting)

“The best way to have a meeting is not to have a meeting”

Meetings are needed in the corporate world because of a lack of trust and having too many cooks in the kitchen.

Have only the people that can solve the problem in the meeting, make it short and trust in the outcome and vision you’re trying to achieve.

That very philosophy makes meetings for the most part irrelevant.


8. How to make better PowerPoint presentations

You’d think with all the PowerPoints you have to do in the corporate world to educate internal stakeholders, you’d be a freaking expert at doing them.

Quite the opposite is true.

Because of the number of PowerPoint decks you have to do in the corporate world, you get worse at them.

The decks get longer, filled with more words, more acronyms and more promises to take more action.

It’s like for every year in the corporate world you add another acronym to the sentence you’re currently writing.

The belief in the corporate world is that all problems must first begin their life in a PowerPoint.

No problem can be solved without a PowerPoint. I once tried to do a presentation with only one slide. Once I explained the one slide I had prepared with a simple diagram that a four-year-old watching Peppa Pig could understand, I then blacked out the screen.

I wanted the attention on what I was saying instead of some Times New Roman, white slide, with Size 12 Font that nobody could read.

Death by PowerPoint is a real cause of death in the corporate world. It kills dreams, ideas, free speech and the will to live.


9. The way to treat people

The corporate world taught me nothing about how to treat people.

Treating people well came from my eBay days where I learned that if you give someone on eBay the thing they want, and do what you say, you’ll get what you want.

This philosophy didn’t translate into corporate life. I was told to treat people well based on what they could do for me. If they couldn’t do anything for me then what’s the point of knowing them? Right?

Wrong.

The people I treated well who seemed to have no benefit to me ended up becoming the Managers, General Managers and Inspiring Leaders five years down the road.

By not asking for stuff all the time, by treating these future leaders with respect and by being as close to a good human being as I could be, I got all the promotions and all the hard to reach opportunities.

My career in the corporate world looked like it was entirely built by luck. It wasn’t. My corporate career was built on respect, honesty and treating people well because it makes sense in the long run.


10. The true meaning of startup buzzwords

Lean startup. Agile. Disruptive. Act like a startup. Minimum viable product.

We hear these words every day in the startup and tech world. Every corporate is trying to adopt them as their own. I didn’t see any of these buzzwords in my corporate career ever be used successfully.

Lean startup meant Throw seven figures at it and see if it swims. If not, kill it fast!”

Agile meant plan the next five years of a new product, try to deal with every possible situation in the beginning and invite some management consultants.

Act like a startup meant adopt the word but still be a corporate because a sizeable business always knows best.

Minimum viable product meant fix every customer pain point in existence and build the mother of all solutions that’s going to take years to build and leave all competitors for dead. Let’s not fix one thing when we can fix everything thus fixing nothing in the process.


So what can you learn from the corporate world?

It’s not all bad. Park my humor for just one second. You can learn plenty in the corporate world and it’s not all bad.

The corporate world can teach you:

1. Leadership fundamentals

2. Corporate decision-making

3. Community values

4. The rate of technology disruption

The corporate world in some ways shows you what the past looks like so you can build the future. It shows you that size does not necessarily mean better results or more improved solutions.

What I’ve outlined above comes from dealing with hundreds of corporates over the last seven years and the commonalities around how they think.


The grass is not greener.

The corporate world sure has its problems. So does the startup world. So does medium sized business as well.

All business just has a different set of problems to solve.

The way to deal with this conundrum is to become an expert problem solver who enjoys the challenge. It’s not always easy to do.

The business world can get you down and suck the life out of you.

That’s why you need to take a break and get some perspective. Try small, medium and big business for yourself and make your own assessment.

The grass may be longer, shorter or in need of a mow but it’s definitely not greener.

<<<>>>

If you want to increase your productivity and learn some more valuable life hacks, then join my private mailing list on timdenning.net

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How to Change Your Bad Habits for the Benefit of Your Business

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If you are like most people, you probably like to complain from time to time about the economy, about the markets, about how things are changing too fast or how you don’t get enough time. Moan moan moan!

However, moaning doesn’t solve problems. Instead, you can follow the “No BCD” theory and avoid blaming, complaining and defensiveness. This way you will have a totally different outlook, handle situations a lot better, and take control over your destiny. A really practical way to do this is to develop better habits.

What are the bad habits you have?

Everyone has different bad habits, but when it comes to business here are the 4 most common ones:

  • Lack of focus: Every single day, there are going to be things you intend to do and then you “run out of time” or succumb to distractions. But if you’re honest, you had the time and there was a way – you just lacked focus.
  • You’re too kind: How many times have you taken on a project which wasn’t profitable, because you “felt sorry for them”. Not only does this actually hurt you, but it also in many ways hurts the relationship you have with that client or customer.
  • Promising and not delivering: Whether it’s something you said to your team, your clients, or your suppliers, if you’re not matching your words with your actions, over time others will believe you less and less.
  • Leaving opportunities on the table: So often people complain in business they don’t have enough (money/sales/support), when actually they do – they just didn’t ask for it. Within your existing network there is probably everything you need, you just have to ask.

“Successful people are simply those with successful habits.” – Brian Tracy

Think about it. You can look at each of these bad habits and replace them with new and better ones. Imagine…

  • If you created habits that made you focus better: you’d be more productive, with the same amount of time.
  • If you learned good ways to set boundaries: you’d have a better time delivering your services or products, and you’d feel more rewarded.
  • If you kept better track of your promises: You’d feel less stressed and overwhelmed.
  • If you picked up on more of those opportunities: You’d make more money, and inject welcome energy into those who are ready and willing to work with you. The side effect would be that you could delegate things you don’t love and aren’t good at to others more capable, and replace those activities with the things you love!

Breaking those bad habits

Over the years, I have managed to create more boundaries and space for me to be efficient and effective in my work. There are ways to do that  – some habits I have learned from others who have experienced and overcome similar issues, and some are the product of my own experiments. See below!

1. Sprints (for productivity)

I have to say this is so effective. I meet at least one other person at a coffee shop or members club – if it’s not in my office with my fellow team members. We plan to do 30 or 45 minutes of work and do between 3-5 sprints in a session. Blocking out 4 hours together I find works well.

We each say what we will work on and then we get going. No talking allowed, focusing only on the task we talked about. When the timer rings we stop, compare notes on progress, have a mini break and do another one. It’s honestly my most productive time, and it makes you realise how much time we waste on distractions and even moaning about having too much work on!

“A bad habit never disappears miraculously. It’s an undo-it-yourself project.” – Abigail Van Buren

2. A tiny assignment (for motivation to break a bad habit)

I have done this now twice with 2 different friends. We talk about the bad habits we each have, whatever they might be. We give each other a new rule or habit to follow over a two week period. It has to be a “SMART” goal assignment – specific, measurable, achievable, realistic and time-bound.

3. Low hanging fruit (for grabbing opportunities)

You simply make a list of people you already know who:

  • Fit into your target market but don’t work with you yet
  • Fit into your target market but haven’t worked with you for a while
  • Experience problems you know you can solve
  • Have their own network of contacts or audience which is very similar to the people you want to talk about
  • Have the expertise in things you find challenging, and very likely the answers to your current challenges

Once you have this list, you come up with some drafted initial outreach scripts for either text, email or phone calls and then you work through your list – sending out the requests, hellos, questions, etc. If you draft your communication well, considering the mindset of the people who are receiving these outreach messages, you will find each conversation will be at the very least a learning opportunity and would certainly lead to more “yeses” than if you didn’t do this exercise.

4. The minimum criteria (for setting boundaries)

If you find that your bad habits involve you saying “yes” too often when you should be saying “no” – then this one works great. You just need to write a specific list of criteria to answer the question “Any time I will do this, I need the following things to be true first”.

For example, you only take on a client who pays less than a certain minimum threshold, who has made a written commitment that they will comply with your specific set of guidelines for their responsibilities during the project. There are so many ways you can use the “minimum criteria” technique and you can share your rules with friends and colleagues to hold yourself accountable.

Now, with all this insight I hope you feel more motivated and you can’t even remember your excuses anymore!

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Are Your SMART Goals Keeping You Stuck in Mediocrity?

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SMART Goals – they are often seen as the gospel in the personal and professional development industry for goal setting, but are they doing more harm than good? For the most part, I can appreciate the motivation behind setting SMART goals. Do we need goals that are specific, measurable, actionable and time based? Absolutely! My sticking point, however, comes to the “realistic” part. (more…)

Tiffany Toombs is a mindset coach, trainer, and presenter that specializes in helping people rewire their brains to overcome self-sabotage and limiting beliefs that stop them from finding success. Tiffany runs courses and workshops all over the world to empower people to take control of their lives and their minds so they can achieve their true potential in life. She believes that everyone has a message to share and helps her clients reconnect with themselves to find their passion and purpose. Tiffany has a range of valuable resources for people to understand their minds and how to access the power of their unconscious minds on YouTube or in her eBook “Unlocking The Secrets To The Unconscious Mind”.

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Startups

No One Would Hire Me — Nothing Lasts Forever, Though.

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In 2011, I was down and out. I was defeated and felt like I’d never amount to anything.

This story is going to inspire you if you’ve ever faced a similar situation or felt defeated.

I’d finished working at the startup I founded with my brother and things didn’t look good. I had a dream at that time to utilize my digital marketing skills and work for an advertising agency where I could grow my skills.

Every job I applied for I was turned down.

Even though I’d had digital marketing experience and built a multi-million dollar business using that talent, it wasn’t formal learning or advertising agency experience.

So, I ended up taking a job in finance which I also knew nothing about. I took a junior role and a large pay cut and started my career at a bank. For seven years, on the side, I worked on my passion for social media and online marketing.

Two days ago, I was hired to run the digital marketing team for a well-known tech company with 900 staff. Against all the odds, I won the long game.

Here’s what you can learn:


No one can stop you.

Even with all the no’s and people that laughed at me in 2011, I didn’t stop.

I went into hiding for a while and built my skills. I started with blogging, then SEO, then pay per click and eventually landed in social media.

Just because someone won’t hire you today based on your skills, attitude and experience, doesn’t mean they won’t tomorrow.

In fact, without sounding cocky, people now have been bending over backwards to hire me as a consultant to help them with social media and digital marketing.

“The same people that said no to me now want to work with me”

You decide whether you stop based on rejection — nobody else. Keep going no matter the odds.


Be prepared to wait a few years.

Patience was what made the last two days feel incredible. It took seven years to get what I wanted and I had to be damn patient.

The mistake many of you make who are reading this is that you’re not prepared to wait years to get what you want.

When you accept that it takes years to achieve your goals, you work differently. You prepare yourself in a totally different way.

Wanting things too quickly forces you to sacrifice for the short-term and mess up the long-term. Slow down. Relax. You’ve got time.


It’s your attitude that counts.

When no one will hire you, it’s your attitude that counts.

If you walk into an interview or coffee catchup with an attitude problem, then your career dream is going to continue to be a problem.

You see it on those TV talent shows when a guy/girl walks out onto the stage and has been trying for a long time to make it as a musician. They have this sense of entitlement and their bad attitude is written all over their face.

Don’t be one of these people. Fix your attitude.

You’re only entitled to what you earn. Walk into interviews and face opportunities with a sense of humbleness.

Let humbleness be your dominant attitude and eventually you’ll have more opportunities than you could ever hope for.


Nothing lasts forever.

The no’s I got in 2011 lasted a few years.

The point is they didn’t last forever.
Just because you’re getting no’s today and being laughed at, doesn’t mean that will last forever. Nothing lasts forever including you.

“Keep going until the people that said no to you come around and are half-way towards a yes”

No one can deny you forever. People will admire you if you keep going and learn along the way.

Sometimes we can feel like we’ll always be rejected. That’s how I felt in 2011. I thought to myself “I’ve worked five years in digital marketing and built up a pretty successful business and people are still saying no to me. If not now, when?”

Now let me be honest for a second. I didn’t have the intelligence in 2011 to keep going. I was too dumb and too obsessed with myself. It was basically blind faith that kept me going. I wish I’d known back then that nothing lasts forever and believed it.

There were no mentors, advisors or as much self-help advice as there is now to tell me that the way I was thinking was madness.

You have the opportunity to learn from this lesson. Nothing. Lasts. Forever.


Push through.

When every obstacle there is, is standing in your way, sometimes all you need to do is keep pushing.

The way I did this was to keep writing. No one was paying attention to my advice, but that didn’t matter.

The only strategy I had at the time was to keep doing what felt fun to me and I believed I’d figure out the detail later or just never get paid to do what I liked doing.

Pushing through is about continuing to do the work even when the results don’t show.


Eventually, the odds will change if you change.

So what was missing in 2011? Why was I getting rejected even though I had the skills and experience?

I needed to change.

I was an arrogant, selfish, entitled son of a bitch who wouldn’t give a dime out of a dollar to anyone. I had to change myself.

I had to:

  1. Develop empowering beliefs
  2. Change my attitude
  3. Adopt a never say die mindset
  4. Learn abundance
  5. Give more to strangers
  6. Create value for people first via the internet
  7. Be grateful for what I have instead of always wanting more

Your odds of success won’t change until you change.

“You’re the problem and that’s the hardest advice to swallow”


Final thought.

It’s been a big few days. I’ve waited seven years to get what I want. The hardest thing about getting what you want is that it will feel good for a few weeks, and then you’ll want more.

That’s the crack addiction that comes with personal development.

I’m trying to detox from this addiction and be happy with what I’ve achieved to date.

Maybe no one will hire you today.

Maybe your life sucks right now.

Maybe you’ve dealt with a lot this year.

It’s all okay. Your odds of success will change when you change.

<<<>>>

If you want to increase your productivity and learn some more valuable life hacks, then join my private mailing list on timdenning.net

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10 Lessons for Bootstrapping Your Startup to $1M Annual Revenue

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In an entrepreneurial landscape dominated by headlines of unicorn startups and billion-dollar acquisitions, getting a company to $1 million in annual recurring revenue (ARR) may sound like small change. Let’s be real, though, hitting $1 million ARR is an aspirational milestone most young companies can relate to. And it’s not that easy, especially if you’ve secured modest investments or no investment at all.

The software-as-a-service (SaaS) company I work for falls in the latter category. We’ve never raised a single investment dollar, and it took us four years to reach the $1 million ARR threshold. It was a wild four years. Frustrating, fun, scary: you name the emotion, and we’ve felt it.

But more than anything, it was an instructive four years. We learned so much, and we want to share a few helpful tidbits with our peers out there in the trenches, scratching and clawing your way to your next big milestone.

Here are 10 things we think are most important that you can use in your own start-up journey:

1. Don’t quit

Steve Jobs famously said that the difference between those who make it and those who don’t is perseverance. At one point I remember hearing “Folks, I don’t know if we’re going to be here next month.”

It’s frightening not to know where you’re going to be next month, but you have to continuously figure out how to get a few more customers and extend your runway. You can’t “make it” or succeed if you don’t exist, so you can’t quit.

2. Give your customers everything

At the company I work for, Text Request, we spent hours with our customers. We built whatever they asked for (if it fit with our goals and other customers could use it too). We also gave away a lot of free software.

If you want to grow and gain customers, you have to create a needed product that solves your target customers’ problems. Determine who your target customers are, ask them what they need, and then tailor your solutions for them.

3. Try everything you can think of

The book Traction by Gabriel Weinberg and Justin Mares covers 19 sales and marketing channels for startups to test. We tried all of them. We went to events. We advertised. We started a referral program.

For us, cold calls and cold emails worked surprisingly well. We took an industry, looked for companies in a given city, and reached out to set up product demos. Organic search has increasingly helped our sales funnel, too.

Either of those could be the best plan for you, or it could be advertising in a particular channel. Every startup is different and targets a different niche, but you’ll only find successful strategies and channels for growth by testing all your options.

4. Focus on the basics

When you focus on doing the basics, opportunities open up. When you commit to SEO basics, your targets will find you online, and a big fish will occasionally swim by. When you provide fantastic customer service, a few users will leave reviews and tell their friends. When you keep your head down and do the work, eventually you’ll look up and have hit a big milestone.

5. Get the right people on your bus

This is one of the critical lessons from Jim Collins’ Good to Great. Thankfully, our small team had the right people from the beginning. Brian and Jamey Elrod, our husband and wife co-founders, had already started a successful company from scratch (Educational Outfitters). Our third co-founder Rob Reagan has created software for twenty years and published a book last year on building apps for global scale.

Rob brought a couple of top-notch developers with him, and the rest of us showed up determined to figure the business out. If you’re going to take a company from $0 to $1 million, every member of your team has to be dedicated to working together for the long-term benefit of the company over self-interest.

“Coming together is a beginning. Keeping together is progress. Working together is success.” – Henry Ford

There’s always something that keeps entrepreneurs up at night, but you can put the questions below to rest:

1. How do you build it fast enough?

In the early days, we worried about losing a customer because we didn’t have [X]. It was stressful knowing that So-and-So would move on to the next option if we couldn’t deliver fast enough, and many times they did. But that doesn’t matter.

Losing one customer isn’t worth pushing out a faulty product. Despite the pervasive Lean Startup mindset, it’s more important to your customers that you create needed features (read: solutions) that work great the first time. They have to trust that you’ll give them the tools they need to accomplish their goals, or they’ll leave.

2. How do you keep customers longer?

Our support is perhaps our #1 competitive advantage. One of the things we’ve learned is that a lower price, and sometimes even new features, won’t keep customers around longer.

To keep your customers from churning, you’ve got to do two things: First, provide a smooth onboarding process that immediately teaches customers how to gain value (solve their problems) with your product. Otherwise, they won’t pick it up, and they’ll eventually leave.

Second, always be there with kind words and helpful content whenever a customer needs help. If you aren’t, they’ll get frustrated and find someone else to help them.

“People do not care how much you know until they know how much you care.” – Teddy Roosevelt

3. How do you get people to your website?

Advertising might be a good option, but if targets aren’t already thinking about what you can do for them, they probably won’t care about your ad or purchase. Instead, create content to educate viewers and help them solve their problems.

Focus on growing your organic traffic, becoming a trustworthy source, and honing your brand’s voice before spending lots of money on ads.

4. Do you need investment money?

When you’re floating in the middle of the ocean, you’ll do anything for a ship to pick you up. But sometimes you just need to swim. We chose to swim, and you might want to do the same.

When every dollar spent has to fight to prove its worth, you’re inevitably going to build something more valuable and more sustainable. Plus, bootstrapping gives you more control over what decisions you do make to grow your company.

5. How do you pursue 10X growth?

A growth hack is not going to propel you from 100 customers to 10,000 overnight. It doesn’t take one trick, but lots of little and big things working together to create exponential growth. It also takes time.

Instead of looking for a golden goose, create complete and actionable strategies. Those, and a little patience, will help you achieve exponential growth.

Growing your startup to $1 million ARR is not easy, but it’s possible – even without investors lining up to give you money. Put the 10 lessons above into practice, and, with a little time and a lot of work, you’ll get there.

Is there a business you’d like to start or have started? Share your ideas and suggestions for our readers!

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10 Things The Corporate World *Didn’t* Teach Me

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I’ve just left the corporate world. It’s been seven years and I don’t regret a single second of it.

You’d think I would have learned everything there is to know about business in the corporate world. I didn’t.

There were a lot of gaps which I luckily was able to fill in during my entrepreneur days.

Here’s what the corporate world didn’t teach me:


1. How to think for myself

In the corporate world, you’re often told what to do.

If you don’t have the answer then some smart person, in some department will probably have the answer for you. The answer may not be the latest and greatest strategy, but it will be based on some prior knowledge.

As an entrepreneur, none of this was available to me. I’d roll up to the old Milkbar that was our office, and I’d start stacking boxes into the little van we had. More boxes of soft drink and chips meant more gold coins in our vending machines.

Gold coins could be banked at our local branch at the end of the day and that’s how petrol, electricity, uniforms and the occasional Macca’s dinner was paid for. No one told me how to do that.

I either collected the gold coins, or I didn’t. No gold coins meant game over. As an entrepreneur, that meant failure and during your 20’s that’s often the last thing you want.

Thinking for myself wasn’t taught to me it was a survival tactic. I took this tactic with me to the corporate world and people were surprised.

As my former colleague said to me the other day You don’t overthink Tim youjust get shit done while everybody else is scratching their head.


2. Time management

The corporate world is full of big companies with lots of resources.

With an abundance of anything you always have wastage. The corporate world definitely didn’t tell me how to manage time.

What could have been a five-minute phone conversation often ended up in huge email chains. It was a bit of a game.

“Every email involved another person or persons being cc’d. The ultimate trick was to blind cc people within your company. Like magic, bombs start going off and no one can work out who did what. That’s the power of BCC”

None of this was good for time management though. Lot’s of time was spent trying to communicate with one another. Meetings are a thing in the corporate world.

Every problem that exists must have a meeting. Even if it’s about whether we call the shared folder “Sales” or “Customer Files” a meeting had to be held.

Meetings in the corporate world not only suck up time but are also a fashion parade where all the biggest egos can strut their stuff.

“I’m more important and have a better job title.”

“No, I’m more important!”

This dialogue goes on for days and sometimes months. Understanding the politics is often more critical than understanding the business. Still, none of this is good for time.

The time wasted is used by the tech startup opposition to improve a bug, rethink the customer experience or out-market corporates using social media.


3. A passion for what you love

Passion in the corporate world can often be lacking. Working at a corporate for many is a way to pay the bills rather than do their life’s work.

Passion can often be traded for money, bonuses and even more impressive job titles — all of which leave you feeling more empty”

It’s not all full of zero passion, though. There are a few people that are insanely passionate and those folk shine through.

The corporate world taught me to put my passion on hold rather than use it to WOW customers with the very thing that sets me apart.


4. What people are really buying

Working at a corporate taught me that it’s all about marketing.

I knew, though, from the startup world that this very idea was wrong.

People are buying you. They’re buying the people they deal with and what those people stand for.

No client in my corporate career ever gave a damn about the commoditized products I was selling. All of my clients gave a damn about my obsession to inspire the world through personal development and entrepreneurship. They were intrigued by my five years as an entrepreneur and what I learned.

This led to customers becoming friends as opposed to people that bought widgets from me and had the money they laid tracked in a CRM as ‘revenue.’

Not once in my corporate career did I have something to sell that couldn’t be bought from somewhere else, at a lower price or with better product features. The product feature my clients bought was me


5. The power of an audience

People are often too afraid to be vulnerable in the corporate world.

I never learned the power of an audience during my career working in corporates. All of that was learned between 6 pm and 8 pm every night when I was at home from work posting on LinkedIn.

Social media is not so prominent in the corporate world because it requires you to remove the corporate mask and show your flaws. Fakeness on social channels like LinkedIn just doesn’t work. People don’t engage.

Many people told me that the audience I was building on social media was career suicide. I ignored every one of them and I’m so glad I did.

These same people that warned me to stay off social media are the same ones asking me now to help them with their own social accounts.

With an audience, you can test ideas.

With an audience, you can inspire.

With an audience, you can recruit people to your team.

With an audience, you derive meaning for your life.


6. Doing the important vs. the mediocre

In corporate business, there’s a lot of noise.

Everything looks important. Everything looks like it could become a lawsuit (especially for a corporate). Everything looks like it could become a PR scandal. Everything looks risky to that next job promotion and to the business.

That’s where mediocrity thrives. With so much noise it’s easy to spend your days filing bits of paper or moving widgets from Point A to Point B without having any clue of why you’re doing it or how it contributes to humankind.

I didn’t learn the discipline of doing the important work in corporate life.

Doing the important came out of the entrepreneurial trait of problem-solving through a vision. It came from wanting to see things better than they are.

Doing the important was fuelled by a desire to achieve a goal that everybody said wasn’t possible. It’s a rebellious philosophy that pushes mediocrity the hell out of the way.


7. The way to have a meeting (ideally no meeting)

Running a meeting in corporate life follows a formula.

This formula will put almost all attendees to sleep. It’s why when you walk into a corporate board meeting, most of the execs are looking at their phone rather than paying attention to who’s speaking.

The formula goes like this:

  • Introduce everybody in the meeting (most don’t need to be there)
  • Pretend there’s an agenda (it will get hijacked…guaranteed)
  • Pretend to solve the problem by agreeing to invite more people to a future meeting
  • Pass ownership around of the problem whilst ignoring the potential solutions
  • Assigning action items which everybody ignores (thus triggering another meeting)

“The best way to have a meeting is not to have a meeting”

Meetings are needed in the corporate world because of a lack of trust and having too many cooks in the kitchen.

Have only the people that can solve the problem in the meeting, make it short and trust in the outcome and vision you’re trying to achieve.

That very philosophy makes meetings for the most part irrelevant.


8. How to make better PowerPoint presentations

You’d think with all the PowerPoints you have to do in the corporate world to educate internal stakeholders, you’d be a freaking expert at doing them.

Quite the opposite is true.

Because of the number of PowerPoint decks you have to do in the corporate world, you get worse at them.

The decks get longer, filled with more words, more acronyms and more promises to take more action.

It’s like for every year in the corporate world you add another acronym to the sentence you’re currently writing.

The belief in the corporate world is that all problems must first begin their life in a PowerPoint.

No problem can be solved without a PowerPoint. I once tried to do a presentation with only one slide. Once I explained the one slide I had prepared with a simple diagram that a four-year-old watching Peppa Pig could understand, I then blacked out the screen.

I wanted the attention on what I was saying instead of some Times New Roman, white slide, with Size 12 Font that nobody could read.

Death by PowerPoint is a real cause of death in the corporate world. It kills dreams, ideas, free speech and the will to live.


9. The way to treat people

The corporate world taught me nothing about how to treat people.

Treating people well came from my eBay days where I learned that if you give someone on eBay the thing they want, and do what you say, you’ll get what you want.

This philosophy didn’t translate into corporate life. I was told to treat people well based on what they could do for me. If they couldn’t do anything for me then what’s the point of knowing them? Right?

Wrong.

The people I treated well who seemed to have no benefit to me ended up becoming the Managers, General Managers and Inspiring Leaders five years down the road.

By not asking for stuff all the time, by treating these future leaders with respect and by being as close to a good human being as I could be, I got all the promotions and all the hard to reach opportunities.

My career in the corporate world looked like it was entirely built by luck. It wasn’t. My corporate career was built on respect, honesty and treating people well because it makes sense in the long run.


10. The true meaning of startup buzzwords

Lean startup. Agile. Disruptive. Act like a startup. Minimum viable product.

We hear these words every day in the startup and tech world. Every corporate is trying to adopt them as their own. I didn’t see any of these buzzwords in my corporate career ever be used successfully.

Lean startup meant Throw seven figures at it and see if it swims. If not, kill it fast!”

Agile meant plan the next five years of a new product, try to deal with every possible situation in the beginning and invite some management consultants.

Act like a startup meant adopt the word but still be a corporate because a sizeable business always knows best.

Minimum viable product meant fix every customer pain point in existence and build the mother of all solutions that’s going to take years to build and leave all competitors for dead. Let’s not fix one thing when we can fix everything thus fixing nothing in the process.


So what can you learn from the corporate world?

It’s not all bad. Park my humor for just one second. You can learn plenty in the corporate world and it’s not all bad.

The corporate world can teach you:

1. Leadership fundamentals

2. Corporate decision-making

3. Community values

4. The rate of technology disruption

The corporate world in some ways shows you what the past looks like so you can build the future. It shows you that size does not necessarily mean better results or more improved solutions.

What I’ve outlined above comes from dealing with hundreds of corporates over the last seven years and the commonalities around how they think.


The grass is not greener.

The corporate world sure has its problems. So does the startup world. So does medium sized business as well.

All business just has a different set of problems to solve.

The way to deal with this conundrum is to become an expert problem solver who enjoys the challenge. It’s not always easy to do.

The business world can get you down and suck the life out of you.

That’s why you need to take a break and get some perspective. Try small, medium and big business for yourself and make your own assessment.

The grass may be longer, shorter or in need of a mow but it’s definitely not greener.

<<<>>>

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How to Change Your Bad Habits for the Benefit of Your Business

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bad habits
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If you are like most people, you probably like to complain from time to time about the economy, about the markets, about how things are changing too fast or how you don’t get enough time. Moan moan moan!

However, moaning doesn’t solve problems. Instead, you can follow the “No BCD” theory and avoid blaming, complaining and defensiveness. This way you will have a totally different outlook, handle situations a lot better, and take control over your destiny. A really practical way to do this is to develop better habits.

What are the bad habits you have?

Everyone has different bad habits, but when it comes to business here are the 4 most common ones:

  • Lack of focus: Every single day, there are going to be things you intend to do and then you “run out of time” or succumb to distractions. But if you’re honest, you had the time and there was a way – you just lacked focus.
  • You’re too kind: How many times have you taken on a project which wasn’t profitable, because you “felt sorry for them”. Not only does this actually hurt you, but it also in many ways hurts the relationship you have with that client or customer.
  • Promising and not delivering: Whether it’s something you said to your team, your clients, or your suppliers, if you’re not matching your words with your actions, over time others will believe you less and less.
  • Leaving opportunities on the table: So often people complain in business they don’t have enough (money/sales/support), when actually they do – they just didn’t ask for it. Within your existing network there is probably everything you need, you just have to ask.

“Successful people are simply those with successful habits.” – Brian Tracy

Think about it. You can look at each of these bad habits and replace them with new and better ones. Imagine…

  • If you created habits that made you focus better: you’d be more productive, with the same amount of time.
  • If you learned good ways to set boundaries: you’d have a better time delivering your services or products, and you’d feel more rewarded.
  • If you kept better track of your promises: You’d feel less stressed and overwhelmed.
  • If you picked up on more of those opportunities: You’d make more money, and inject welcome energy into those who are ready and willing to work with you. The side effect would be that you could delegate things you don’t love and aren’t good at to others more capable, and replace those activities with the things you love!

Breaking those bad habits

Over the years, I have managed to create more boundaries and space for me to be efficient and effective in my work. There are ways to do that  – some habits I have learned from others who have experienced and overcome similar issues, and some are the product of my own experiments. See below!

1. Sprints (for productivity)

I have to say this is so effective. I meet at least one other person at a coffee shop or members club – if it’s not in my office with my fellow team members. We plan to do 30 or 45 minutes of work and do between 3-5 sprints in a session. Blocking out 4 hours together I find works well.

We each say what we will work on and then we get going. No talking allowed, focusing only on the task we talked about. When the timer rings we stop, compare notes on progress, have a mini break and do another one. It’s honestly my most productive time, and it makes you realise how much time we waste on distractions and even moaning about having too much work on!

“A bad habit never disappears miraculously. It’s an undo-it-yourself project.” – Abigail Van Buren

2. A tiny assignment (for motivation to break a bad habit)

I have done this now twice with 2 different friends. We talk about the bad habits we each have, whatever they might be. We give each other a new rule or habit to follow over a two week period. It has to be a “SMART” goal assignment – specific, measurable, achievable, realistic and time-bound.

3. Low hanging fruit (for grabbing opportunities)

You simply make a list of people you already know who:

  • Fit into your target market but don’t work with you yet
  • Fit into your target market but haven’t worked with you for a while
  • Experience problems you know you can solve
  • Have their own network of contacts or audience which is very similar to the people you want to talk about
  • Have the expertise in things you find challenging, and very likely the answers to your current challenges

Once you have this list, you come up with some drafted initial outreach scripts for either text, email or phone calls and then you work through your list – sending out the requests, hellos, questions, etc. If you draft your communication well, considering the mindset of the people who are receiving these outreach messages, you will find each conversation will be at the very least a learning opportunity and would certainly lead to more “yeses” than if you didn’t do this exercise.

4. The minimum criteria (for setting boundaries)

If you find that your bad habits involve you saying “yes” too often when you should be saying “no” – then this one works great. You just need to write a specific list of criteria to answer the question “Any time I will do this, I need the following things to be true first”.

For example, you only take on a client who pays less than a certain minimum threshold, who has made a written commitment that they will comply with your specific set of guidelines for their responsibilities during the project. There are so many ways you can use the “minimum criteria” technique and you can share your rules with friends and colleagues to hold yourself accountable.

Now, with all this insight I hope you feel more motivated and you can’t even remember your excuses anymore!

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