Harry Gordon Selfridge was an American retail magnate who was a founder of the high-end department stores London named ‘Selfridge & Co‘.

Check out some of Harry Gordon Selfridge’s quotes below:

15 Inspiring Harry Gordon Selfridge Quotes:

1. “Treat [the customer] as guests when they come and when they go, whether or not they buy. Give them all that can be given fairly, on the principle that ‘to him that giveth shall be given’.” – Harry Gordon Selfridge

2. “The customer is always right.” – Harry Gordon Selfridge

3. “Get the confidence of the public and you will have no difficulty in getting their patronage.” – Harry Gordon Selfridge

4. “Whenever I may be tempted to slack up and let the business run for awhile on its own impetus, I picture my competitor sitting at a desk in his opposition house, thinking and thinking with the most devilish intensity and clearness, and I ask myself what I can do to be prepared for his next brilliant move.” – Harry Gordon Selfridge

5. “There are no hard times for good ideas.” – Harry Gordon Selfridge

6.“The boss knows how it is done; the leader shows how.” – Harry Gordon Selfridge

7. “The boss drives his men; the leader coaches them.” – Harry Gordon Selfridge

8. “The boss inspires fear; the leader inspires enthusiasm.” – Harry Gordon Selfridge

9. “The boss says “Go”; the leader says “Let’s go!” – Harry Gordon Selfridge

10th Harry Gordon Selfridge Quote –“The boss says “I”; the leader, “we.” – Harry Gordon Selfridge

11. “The boss fixes the blame for the breakdown; the leader fixes the breakdown.” – Harry Gordon Selfridge

12. “The boss depends upon authority; the leader on good will.” – Harry Gordon Selfridge

13. “People will sit up and take notice of you if you will sit up and take notice of what makes them sit up and take notice.” – Harry Gordon Selfridge

14. “Excite the mind, and the hand will reach for the pocket.” – Harry Gordon Selfridge

15. “Remember always that the recollection of quality remains long after the price is forgotten. Then your business will prosper by a natural process.” – Harry Gordon Selfridge

What’s your favorite Harry Gordon Selfridge Quote? Share your favorite quote in the comment section below.