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4 Steps to Accepting and Acting on Negative Feedback

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negative feedback
Image Credit: Twenty20.com

All feedback is good, but not all feedback is positive. We’re often subject to negative feedback at work for different scenarios such as missing a performance target set by the organization or developing a high-end product idea that flopped after testing.

Regardless of the reason, accepting negative feedback can be difficult—especially if there is pressure across the board to perform in the face of perpetual downsizing, outsourcing, or consolidation.

It can be even harder if you’re just starting out. It’s easy to take the feedback as a personal affront. But nothing could be farther from the truth. Performance feedback isn’t meant to insult or demean, it’s an attempt to rehabilitate.

Think about it, why would your supervisor take the time to talk it out if they’d already given up on you? Because motivating a team also means holding team members accountable for what’s not working. Receiving feedback is a chance to improve and better support those around us.

So next time you’re called into the boss’ office for feedback, consider these four steps below:

1. Detach – Remember that it’s not personal

The first step is to detach, emotionally that is. Before the conversation starts, remind yourself that this feedback is based on job performance and factors that include objective data. It has nothing to do with how nice you are, how fun you are around the office, or how you live your life away from work.

Your supervisor is trying to do their job as well as you’ve been trying to do yours. They feel that talking to you now is vital for your own well-being as a team member and for the team as a whole. If there’s something you’re doing that needs to be better, they have a responsibility to everyone on the team to tell you—and early enough so you can address it and make the end result better for everyone.

“I think it’s very important to have a feedback loop, where you’re constantly thinking about what you’ve done and how you could be doing it better.” – Elon Musk

2. Information – Focus on the data

Your supervisor’s description of your performance should be specific and actionable, so listen first and take careful notes as you pick up on themes. The earlier you try to respond, the more likely you will appear defensive and only out to present your ‘side’.

If you focus on listening and taking down what observations they have, you are more likely to capture what needs improvement. If you’re focused on improving those things, you’ll ultimately grow and be successful in supporting the organization and remaining an asset to those around you.

3. Vision – Create an image of what improvement looks like

The conversation is over. You’ve left the office and are back in your workspace. Review your notes and think about what your supervisor said. It’s time to work on the counter-image—what does improvement look like? This is an exercise in setting and realizing a vision.

Imagine what it looks like for the opposite of the feedback to be true. Don’t think about the steps to get there yet. Focus on ‘winning’ the situation, accounting for each observation your supervisor provided and experiencing success. Develop a narrative that you can see the same way you can watch a television series play out.

Got the image? Now plan your steps, in reverse from the vision you have to the moment you find yourself in now. You must have a vision of where you’ll end up before you can plan the steps to get there, otherwise you’ll set out on a path that leads nowhere—and therefore never ends.

“Try not to become a man of success, but rather try to become a man of value.” – Albert Einstein

4. Empathize – Put yourself in the shoes of those around you

This is the most important step. Your supervisor felt it was the best thing for you and the team to tell you where you fell short and afford you a golden opportunity to do better. The truth is the conversation was likely as difficult for them as it was for you. Having to tell a teammate they’re not meeting standards can eat away at a manager, and is challenging because they must now consider what happens if you’re unable to improve.

You both have the organization’s best interest in mind. Feel what it’s like from their side, what it takes to manage the team and support everyone while meeting performance milestones set by senior leadership. Then think about the team around you.

What are they hoping to see from you? What can you do to help them focus elsewhere in the organization where there’s more work to be done? If you can push the envelope of improvement and get your team moving forward, it allows others to worry about the bigger problems ahead that will take everyone’s effort to solve.

Feedback is a tool for improvement, for yourself and those around you. If you’re receptive, you’ll engender trust and remain as an asset to the organization. That goes for managers, too.

Feedback is a two-way street, so if you’re that supervisor, remember to solicit feedback from your employees on a regular basis and rely on these same four steps to improve and look positively to the future.

How do you deal with handling negative feedback? Let us know your tips for others!

Image courtesy of Twenty20.com

Arun Chittur writes and consults on leadership, training, and development with nearly 20 years’ experience in the military, education, and biotechnology. His mission is to help teams find meaning in what they do and realize lasting vision. His writing has appeared in platforms such as Thrive, Assignment Magazine Online, and more. He works with teams, public and private, to craft a vision for the future and live it out through adaptive personal and team development. Please visit www.enabledword.com for more information and to join the conversation.

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5 Indicators of Unresolved Attachment Trauma

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Emotional Attachment Trauma

Trauma caused during specific stages of a child’s development, known as attachment trauma, can have lasting effects on a person’s sense of safety, security, predictability, and trust. This type of trauma is often the result of abuse, neglect, or inconsistent care from a primary caregiver.

Individuals who have not fully processed attachment trauma may display similar patterns of behavior and physical or psychological symptoms that negatively impact their adult lives, including the choices they make in relationships and business.

Unfortunately, many people may not even be aware that they are struggling with trauma. Research estimates that 6% of the population will experience PTSD in their lifetime, with a majority of males and females having experienced significant trauma.

Unresolved attachment trauma can significantly impair the overall quality of a person’s life, including their ability to form healthy relationships and make positive choices for themselves. One well-known effect of unhealed attachment trauma is the compulsion to repeat past wounds by unconsciously selecting romantic partners who trigger their developmental trauma.

However, there are other less recognized but equally detrimental signs of unprocessed developmental trauma.

 

Five possible indications of unresolved attachment trauma are:

 

1.  Unconscious Sabotage

Self-sabotage is a common pattern among individuals with unprocessed attachment trauma. This cycle often begins with hurting others, which is then followed by hurting oneself. It is also common for those with attachment trauma to have heightened emotional sensitivity, which can trigger this cycle.

This pattern can manifest in lashing out, shutting down, or impulsive behavior that leads to feelings of guilt, shame, and self-loathing.

Many people with attachment trauma are not aware of their wounds and operate on survival mode, unconsciously testing or challenging the emotional investment of those around them, and pushing them away out of self-preservation and fear of abandonment.

This can lead to a pattern of making poor choices for themselves based on impulsivity.

 

2. Persistent Pain

 
Chronic pain is a common symptom that can stem from early trauma. Studies have shown a connection between physical conditions such as fibromyalgia, headaches, gastrointestinal issues, insomnia, muscle aches, back pain, chest pain, and chronic fatigue with the aftermath of chronic developmental trauma, particularly physical abuse.
 
Research has found that individuals with insecure attachment styles, such as anxious, avoidant, or disorganized, have a higher incidence of somatic symptoms and a history of physical and emotional abuse in childhood compared to those with a secure attachment style.
 
 

3. Behaviors That Block Out Trauma

 
Trauma blocking practises are used to avoid the pain and memories connected with traumatic events.
 
Emotional numbing, avoidance, and escape via briefly pleasurable activities that distract from terrible memories or suffering are common examples. Unfortunately, this escape habit stops people from successfully processing and recovering from their trauma.
 
Furthermore, when the pain resurfaces, more and more diversions are necessary to continue ignoring it. This can be seen in compulsive behaviours such as drug or alcohol addiction, emotional eating, numbing oneself through relationships, workaholism, excessive or dangerous exercise routines, compulsive internet or technology use, or any other compulsive behaviour used to distract yoursef from intrusive thoughts and emotions.
 
These actions have the potential to prolong a cycle of avoidance and repression, preventing persons from healing and progressing.
 

4. A strong need for control

 
It’s understandable that some people may struggle with control issues in their adult lives, especially if they felt helpless or vulnerable during their childhood.
 
This can happen if someone had an overbearing caregiver who didn’t let them make their own choices, expected too much from them, or didn’t take care of them properly. As adults, they might try to control everything in their life to feel more in control and less anxious or scared. This might be because they didn’t feel like they had control over their life when they were a child.
 
It’s important to remember that everyone’s experiences are different and it’s okay to seek help if you’re struggling with control issues.
 
 

5. Psychological Symptoms That Are Not Explained

 
Individuals with a history of developmental trauma may experience a range of psychological symptoms, including obsessive-compulsive behavior, intense mood swings, irritability, anger, depression, emotional numbing, or severe anxiety.
 
These symptoms can vary in intensity and may occur intermittently throughout the day. People with this type of trauma may attempt to “distract” themselves from these symptoms by denying or rationalizing them, or may resort to substance abuse or behavioral addictions as coping mechanisms. This can be a maladaptive way of trying to numb their symptoms.
 
 

What to do next if you’re suffering from emotional attachment trauma?

 
Everyone’s experience of healing from trauma is unique. It’s important to be aware of whether you have experienced childhood developmental trauma and how it may be affecting your relationships as an adult. Sometimes, the effects of trauma can be overwhelming and we may try to push them away or avoid them.
 
If you notice that you’re engaging in these behaviors, it’s important to seek help from a trauma therapist who can support you on your healing journey. Remember, you’re not alone and it’s never too late to start healing.
 

There are several ways that people can work to overcome emotional attachment trauma:

  1. Therapy: One of the most effective ways to overcome emotional attachment trauma is through therapy. A therapist can help you process your experiences, understand the impact of your trauma on your life, and develop coping strategies to manage symptoms.
  2. Support groups: Joining a support group of people who have had similar experiences can be a great way to find validation, empathy, and a sense of community.
  3. Mindfulness practices: Mindfulness practices such as meditation, pilates, prayer time with God or journaling can help you become more aware of your thoughts, emotions, and physical sensations, and develop a sense of spiritual connection and self-regulation.
  4. Trauma-focused cognitive-behavioral therapy (TF-CBT): This is a type of therapy that is specifically designed to help individuals process and recover from traumatic events.
  5. Building a safety net: Building a support system of people you trust, who are there for you when you need them, can help you feel more secure and safe in your life.

It’s important to remember that healing from emotional attachment trauma is a process and it may take time. It’s also important to find a therapist who is experienced in treating trauma, who you feel comfortable talking with, and who can help you develop a personalized treatment plan.

 
 
If you desire to work with me on healing your wounds and unlocking the aspects of you that were never realized so you can achieve more success in your life then head over to awebliss.com and join my weekly LIVE online mentorship calls.
 
 
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