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Success Advice

The Main Reason Why You’re Consistently Losing Sales



why you're losing sales
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These words are such a killer! You hear them from other people, and you even use them. If you’re in sales or you have a business and you need to get sales, using those critical filler words, um or uh, will kill you and your business. Do you think people will trust you more because you use the words um or uh in sales? Sure, you may get some people to buy from you that have very low awareness, but when you run into someone who is a high income earner and he’s your big ticket to the big commission…you’re going to run into trouble.

Um and uh are one of the biggest unconscious spoken words in the English language, and it’s killing your sales. It didn’t hit me until I was in a sales meeting selling social media services, and I couldn’t for the life of me figure out why the guy didn’t want to buy when the service matched his needs.

But, of course a reality check came in when my mentor told me I speak as if I have no confidence in myself or my work. Yikes! Now I know why that one guy didn’t want to work with me.

Um…No Confidence!

When you’re using the word um in your daily conversations, you show a lack of confidence on your end. Whoops! Were you offended? If you were, then good because this article is for you.

Um is the filler word that kills your credibility, but it also kills your confidence. Additionally, it can show that you’re a liar and you’re not as trustworthy.

In a sales meeting, instead of using filler words like um or uh, go silent. The power in silence gives you more of the advantage in sales than using your filler words. You want to influence your prospects to buy, not make them feel like they can’t trust you. Tell yourself this right now, “it’s ok to be silent.” Gain confidence when you no longer use um or uh.

“One important key to success is self-confidence. An important key to self-confidence is preparation.” – Arthur Ashe

Uh…You’re Making It Up!

It looks bad when you’re with a prospect and you have to pause, say uh or um, and proceed to continue your conversation. With your friends, they won’t care because they do it too, but with your prospects, you look like a straight up liar and you’re just making stuff up!

Even worse, if you’re saying it in person during the sale, chances are your eyes are going to roll up and you’re going to look like you’re thinking of the next magic word. Again, take a second to pause and be ok with an awkward silence. It’s powerful that way and your prospects will trust you more. If you want to kill your sale in a flash though, use the words um and uh and see how long they will last with you.

Little To No Influence

You have little to no influence on your sales if you are using the words um and uh. You may think that when you use filler words, your prospect doesn’t care because you’re finding a solution, but it’s better to be prepared than to think of something on the spot where you impact with little to influence.

As a guy and coming from my own opinion, how much influence does a girl leave on people when she says um, uh, like? I can tell you one thing for sure, no one would take her seriously. Judge me, hate me, or don’t like me, but you know it’s true. When you’re selling to people, they want someone that they can like, someone who is confident, and doesn’t use filler words to avoid awkward silence.

Those silent moments can be used to think strategically to make your prospect more at peace dealing with you. In addition to that, you are perceived as someone who has more power. Don’t be that person who has to use the filler words to avoid awkward silence. You’ll lose that sale in a flash.

“Doubt kills more dreams than failure ever will.” – Suzy Kassem

In conclusion, you have to understand that when you’re selling, you have to look the part, be the expert, and know damn well what you’re talking about even if you’re not familiar with the product or service. Um and uh will not save you and if you closed a sale using those filler words, see how long that works with you and see how long people stay with you.

Leave them loving you, not questioning you the next day. I can tell you from my own experience that when I speak on stage and I use those words, I begin losing my audience. I am losing my sales. I am losing my business. Remember, if you want to influence and get a sale in a flash, use that energy right and don’t use the words um and uh. You’ll kill your sale and business.

Do you ever catch yourself using filler words? If so, what advice do you have for people trying to change that habit? Share your opinions with us below!

Dominic Cruz is a dating coach that specializes in helping men and women get over their breakups. So that they can be more at peace and be fulfilled to find hope in relationships again. Dominic thought of helping others, once he realized that sharing his stories was helping people. Today, he continues to help young men and women with his YouTube videos, keynote speeches, and his new book, 10 Simple Tips To Get Over Your Ex.

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Success Advice

20 Ways You Can Become a Powerful Communicator



Emile Steenveld Speaker and Coach

Some people seem to naturally know how to effectively communicate in a group setting. They can express themselves clearly and listen attentively without dominating the conversation.

Being a powerful communicator is important for several reasons, including building and maintaining relationships, achieving goals, resolving conflicts, improving productivity, leading and influencing others, advancing in your career, expressing yourself more confidently and authentically, and improving your mental and emotional well-being. Effective communication is an essential life skill that can benefit you in all aspects of your life.

But, don’t worry if you don’t naturally possess this skill, as effective communication is something that can be developed with practice, planning and preparation.

1.  Listen actively: Practice active listening by giving your full attention to the speaker and responding to what they are saying.


2. Use “I” statements: Speak from your own perspective and avoid placing blame or making accusations.


3. Avoid assumptions: Don’t make assumptions about what the other person is thinking or feeling.


4. Be clear: Express your thoughts and feelings clearly and concisely by getting to the point and avoid using jargon or overly complex language.


5. Show empathy: Show that you understand and care about the other person’s feelings.


6. Offer valuable insights: When speaking in a group, provide a valuable takeaway or actionable item that people can walk away with.


7. Be an active listener: Listen attentively and respond accordingly, incorporating your points into the conversation.


8. Choose the right time: Pick the most opportune time to speak to ensure that you have the group’s attention and can deliver your message without interruption.


9. Be the unifying voice: Step in and unify the group’s thoughts to calm down the discussion and insert your point effectively.


10. Keep responses concise: Keep responses short and to the point to show respect for others’ time.


11. Avoid unnecessary comments: Avoid commenting on everything and only speak when you have something important to say.


12. Cut the fluff: Avoid being long-winded and get straight to the point.


13. Prepare ahead of time: Sort out your points and practice them before speaking in a group.


14. Smile and be positive: Smile and nod along as others speak, to build a positive relationship and be respected when it’s your turn to speak.


15. Take responsibility: Take responsibility for your own actions and feelings.


16. Ask questions: Ask questions to clarify any confusion or misunderstandings.


17. Avoid interrupting: Allow the other person to finish speaking without interruption.


18. Practice active listening: Repeat what the other person said to ensure you have understood correctly.


19. Use your body language too: Use nonverbal cues such as eye contact, facial expressions, and body language to convey your message and build rapport.


20. Be aware of the tone of your voice: it should be calm and assertive, not aggressive or passive.


By keeping these tips in mind, you can improve your communication skills and become a more powerful communicator, which can help you build better relationships, achieve your goals, and lead a more fulfilling life.

I you want to learn how to become more confident in life then you can join my weekly mentorship calls and 40+ online workshops at so you can master your life with more success.

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You’re the manager. You’re the supervisor. You’re the leader. But maybe your people don’t see it that way



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You’re the manager. You’re the supervisor. You’re the leader. But maybe your people don’t see it that way and perhaps that has created a divisive and adversarial working environment that makes it difficult for you to influence and inspire your team in a way that meets your vision. (more…)

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A blueprint for CEOs to draw a disciplined strategy



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Strategic thinking helps CEOs build successful businesses. It helps them establish everlasting enterprises. It is one of the key elements of decision-making. It is different from strategic leadership. It differentiates between leaders from managers.  (more…)

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In this world of distractions due to information overload, it has become a big challenge to focus our minds



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