Connect with us

Success Advice

5 Ways a Young Salesperson Can Excel in Their Role

Avatar

Published

on

young professional
Image Credit: Unsplash

Sales is a great first job to get out of college for the lessons it teaches. A new salesperson quickly experiences rejection, learns they are not as good as they thought they were, and gets a real understanding that their path is not going to be an easy one.  The market chews them up and spits them out, and there is very little they can do about it.

I can say this because I recently completed two years of sales experience and learned these lessons the hard way. To find a semblance of success, I had to set my ego aside and modify my expectations.

This introduction to sales taught me five lessons that helped me overcome roadblocks, penetrate gatekeepers, and settle into the workforce:

1. Education Doesn’t Equal Performance

Like most recent graduates I felt prepared to conquer the world right out of college and was confident I could understand anything I set my mind to.  Fresh off the high of achieving my academic goals, I realized within days that there was a small problem – the skillset did not translate.

As great of a job formal education does to expand your mind and teach you new thought patterns, it is very theoretical. When it comes to practically applying that knowledge, young professionals often find themselves underprepared.  This disconnect is a result of the way their performance is measured – A student is evaluated based on a test, which is predictable and objective.

A salesperson is evaluated on their sales numbers, which has a lot of built in unpredictability.  On top of that, the execution of a sales call is much more difficult to objectively quantify. Due to this, when a young professional first finds themself in a sales environment, they are vulnerable to their inexperience in that setting and their performance suffers.

A technique that helps me be more confident in this new arena is role-playing.  Simulating an unpredictable environment has been a great exercise for me because it has provided me with experience in this new setting.

2. Know How to Be Old-Fashioned

A fundamental part of sales is meeting your customer at their level.  Young salespeople often come across targets who prefer traditional business practices and struggle with selling to them.  Choosing to match a customers’ old-fashioned demeanor helps relate with them because it aligns with how they are accustomed to doing business.

A few things that worked for me. First, whenever possible, I choose to write things down with pen and paper.  This action resonates with customers who are slower to adopt technology. On top of that, following up with hard copies may better meet your customer’s expectations and fit into their decision making workflow.  

Along with taking written notes, I also make a point to overdress for the occasion, arrive early, be clean-shaven, and use titles when addressing people. Taking steps to be old-fashioned is conducive to doing business with tenured customers because it works against the prejudices the customer might have about millennials.

“A smart salesperson listens to emotions not facts.”

3. Understand Emerging Technology

Today’s young professionals grew up in the exciting age of the digital revolution. This means that young salespeople are expected to be early adopters of new workplace technologies and have a high technological competency.  While it is true that young professionals may have a better intuition for the technology, it still takes a good deal of additional work to be informed.

I quickly realized not only that I should pay special attention to the latest workplace tech, but that I needed to proactively learn it to meet expectations. As expected I became the default resource whenever there was a technical issue or question, and in an operating room setting, it was a particularly important role to hold.

I used this responsibility to my advantage by taking it as an opportunity to be valuable. I spent additional time learning the nuances of the technology so that I was confident in my execution when people turned to me for answers. As a young salesperson it is important to understand others’ expectations of your technological competency because any opportunity to add value is a sales opportunity.

4. Constant Judgment

Young salespeople are very affected by this – there is an association between youth and immaturity in the workplace, and colleagues pay close attention to the behavior of their younger counterparts.  I concede that this connection between maturity and years might be fair, and as a result young professionals are given a different threshold for how much their behavior will be tolerated.

I understand that there is a fine line between personal and professional settings after hours, but it is best practice for young professionals to be conservative to avoid negative judgment in casual settings. When I am around coworkers I always try to stay “turned on,” meaning that I take precautions to act appropriately. I limit my drinks, defer contentious conversational topics, and avoid workplace controversy and gossip. It is part of our reality that young professionals need to come to terms with.

However, judgment exists differently in a professional setting. Instead of being evaluated on the appropriateness of your behavior, young professionals are judged on their competency and ability to contribute. The most effective way to be viewed as a positive contributor is by displaying confidence, both in the quality of your work and in the way you carry yourself.  

“Most people think “selling” is the same as “talking”. But the most effective salespeople know that listening is the most important part of their job.” – Roy Bartell

5. Own Your Youth

A young salesperson should definitely use their age to their advantage. Young professionals offer a unique perspective, skill-set, and way of operating that is invaluable to any business.  Leaning into those qualities is the best thing a young salesperson can do because it offers a truly unique value proposition.

If employing this, it is first critical for a young salesperson to address their age and be transparent about their experience level before being exposed of it. This approach disarms customers by handling their first objection without them having to ask it, and conveys respect through humility. I have found customers are much more receptive to hearing my message after ground-rules have been set and this deference has been established.  

Also, something young professionals should leverage is their colleagues’ interest in their exciting young lifestyles. What works particularly well is using major life events to build rapport and relate to customers. Talking about buying a house, getting married, or having a child begins a conversation that becomes an opportunity to advance the relationship.

What techniques have you incorporated in your sales routine that have helped you get your message heard?

Brian Ford is a former Division 1 college soccer player and standout scholar-athlete at UC Davis.  Having studied neurobiology and psychology, Brian completed 2 years in medical device sales where he provided consultative support for spine surgeons in the operating room.  More interested in applying his scientific background in a business setting, Brian will soon begin working for an exciting Silicon Valley biotech startup as the Director of Marketing and Sales while earning his MBA from Santa Clara University.  Brian is the host and founder of the Top-Rated Amazon Alexa Flash Briefing “Self Improvement Daily”, and continues to manage a local community service organization he created in college.  Brian is motivated to have a large social impact with everything he does, and the best way to follow his progress is on LinkedIn.

Success Advice

How Your Friends Determine Whether You Succeed or Not

Avatar

Published

on

Image Credit: Unsplash

Can anyone do without having friends? We all have our friends, we share ideas with them, talk together, have fun, and fight. Yes, that’s the baseline of friendship. But, do you know that aside from you, your friends can determine whether you achieve success or not?

There are two things in friendship which are the ability to ”love” and the ability to “influence”. This means you are loved and you are influenced. How do your friends affect your success in life? How are they one of the biggest deciding factors of your success? Let’s find out.

What type of friends do you keep? 

First, what type of friends do you keep? Who do you call your best friend? There are two different kinds of friends, good friends, and bad ones. A lot of people have lost their pathway to success and some have also found their road to success all because of the friends they keep, the people they mingle with. 

Who is your best friend? Answer carefully. Having a best friend means you find each other compatible and understanding. Analyze who your best friend is. If your best friend has not motivated you to do something positive, if who you call your bestie has never given you positive advice, lastly if your best friend has never informed and advised you on your shortcomings, then you don’t have a best friend.

This quote tells us “birds of the same feather flock together”. Countless people have changed from their good nature into a bad one all because of friends. One thing to note is, “negative people move with negative aura”. If your best friend is filled with negativity inside-out then you will surely be affected by his/her negative aura.

They influence your success with positivity or negativity 

The friends you keep can either influence you with positivity or negativity because your friends have the power to change your kind of person completely. 

This is how your friends influence you:

  1. They influence you indirectly with what they do
  2. They influence you directly by teaching and giving you advice 

Yes, that is how they influence you. For instance, you watch a movie and you like the way the actor walks. The question is if you truly like the way the actor walks, won’t you try to imitate the actor? Of course, you will.

Just the way you imitate the actor is the same way your friends can influence you with their character. However, the funny part is, they don’t have to teach you to do things like them. You just find yourself imitating and copying them gradually.

An important question to ask is, are you imitating a good friend or a bad one? If you imitate a good friend then you will be good, but if you imitate a bad person, you will surely become a bad person.

Everyone wants to succeed, a good friend will always teach, enlighten, and motivate you for success. A bad friend will only motivate you to do evil things (smoking, drinking, fight, envy,).

And you should know that things like that are a great enemy of success and even of God. So, if you have these bad elements in your life, how will you achieve success? There is no way!

And also, they can teach and advise you directly. But, what do your friends teach you? When you ask them for advice do they inspire you positively or teach you the bad stuff.? A lot of people have regretted lifelong decisions just by listening to the advice of friends. 

The company you keep has the power to influence and change you. Never forget that a positive influence will teach, motivate, and brush you up for success. While a negative influence will inspire you to become a bad person, change your good nature, and leave you with regrets in the end.

Continue Reading

Success Advice

The 3 Step Process to Building a Profitable Pitch

Avatar

Published

on

Image Credit: Unsplash

As a communication coach, one of the top questions entrepreneurs ask me is how to deliver a winning pitch to potential investors. They want to know if there’s a magic formula to get an investor to say yes and buy into their dream and their business. (more…)

Continue Reading

Success Advice

The 4 Pillars of Wealth and Abundance

Avatar

Published

on

Image Credit: Unsplash

Have you ever wondered what the formula for a wealthy and abundant life is? Many people have. Lots has been written about the subject of wealth creation and living an abundant life. It was a breaking point in my journey and pursuit of success when I found out that there is a clear path to achieve success in life. Thanks to those who have shared their journey, we can clearly see and follow the principles of prosperity. (more…)

Continue Reading

Success Advice

Here Are 4 Reasons Why You Should Have a Podcast, Youtube Channel or Online Show

Avatar

Published

on

why you should have a podcast
Image Credit: Unsplash

Confidence comes from a place of strong understanding of self. After close to three years on radio, I’ve grown from a shy introvert to a shy introvert with an extrovert persona. When the mic is turned on, I can channel a version of myself that some say is attractive, strong, and of course, confident but it wasn’t always this way.

What I want to share with you is what I discovered on this journey into broadcast that you can apply to your life, your ventures, and your personal development. This doesn’t require any fancy gear. It does require a leap of faith on your part because once you go down the road of media; it can change your life.

1. Perceived Expertise

When you go to a doctor, you expect their knowledge will guide them to a solution to your problems. When you have a show, you become your listeners’ doctor. For all the multiple thousands, maybe millions, of YouTube channels, podcasts, and user-created content in the world, each person that gets behind a mic takes a position on their passion, their opinions, and their themes.

They challenge the status quo for the benefit of their listeners in hopes to entertain and educate. With consistency on your side, those fans place you on a platform and give you permission to influence them.

2. Global Acknowledgement

One of the benefits to increasing confidence is when you receive thank you notes from people you may never meet. The feeling of enriching someone’s life from halfway around the globe, provides validation you’re enhancing someone else’s life with your wisdom and your wit.

The very first time I was told I was making a difference in someone’s life in a country other than my own, I felt like I caused massive impact that transcends my circle of influence. When you experience just how much you can cause impact and it comes back to you, it’ll change your worldview.

“Be grateful for what you have and stop complaining – it bores everybody else, does you no good, and doesn’t solve any problems.” – Zig Ziglar

3. Backed By Numbers

One of the most exciting ways to measure success is to quantify your growth. It’s not enough to just broadcast. Having subscribers and downloads helps to know, numerically, how well you’re doing. Word of caution. This can be a way to set yourself up for distress because of number envy but if you understand what the numbers mean; you can control the narrative of the numbers.

The major number that makes most people smile is 10,000. I’d advise it to be 1. Here’s why. As you grow in your industry, so does your reach. If you learned that the one person that subscribed totally changed for the better because of you, wouldn’t that be worth the effort?

4. Effective Communication

While it’s not talked about much, having a show is documentation. You create a dynamic account of your life, your industry, and the pulse on what’s important simply by having a show. When you find a channel to improve your communication skills, you demand attention and people will listen to you. You become more trusted as a leader and people will follow you once they believe you can lead them to their wants and needs.

“To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.” – Tony Robbins

These insights have helped many people become leaders and, ultimately, move others to their best selves. It’s worked for me and I hope it works for you. At the end of the day, it’s all about showing up and showing out.

Have you ever thought about having a radio show? If so, what would you talk about? Let us below!

Continue Reading

Trending