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7 Ways For Your Startup To Dominate In Sales

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I recently had the pleasure of interviewing one of the greatest entrepreneurs to come out of Australia, Andrew Morello. Andrew has a Tony Robbins, state changer, type quality to him and after hearing him speak you just feel awesome!

Andrew is an all round nice guy and has one of those addictive personalities that everyone wants to be around. He also exuberates a type of confidence that we all wish we had and that every sales person aspires too.

His business ventures include The Entourage (with more than 70,000 business members) with fellow friend Jack Delosa, Bellagio & Co Jewellery and Head of Business Development for Mark Bouris’s Yellow Brick Road. Andrew shot into the spotlight in 2009 when he won the Australian version of the popular television show The Apprentice (the format is similar to the US version with Donald Trump).

Last year he spoke in 19 countries and you will typically see him out and about at entrepreneur events such as the Entourages Unconvention and Scaleable & Saleable, as well as pretty much every entrepreneur, Financial Services or Real Estate related event. He prides himself on being an ex-auctioneer and just a simple boy from Moonee Ponds, and every startup can learn something valuable from him.

“It’s not about the education someone has or where they grew up; it’s more about the sort of person they are”

Below are the top tips from our interview, and there is some cool stuff in there that hasn’t been shared anywhere before. Get into it, get amongst it and get excited!

 

1. Know your 30-second “Why You At 3am”

Andrew gets out of bed every morning because of his 30-second answer at 3am. As the entrepreneur in your startup, it is your job to drive a sales culture, and that starts with you knowing your why – without knowing your why you can’t inspire your sales team. Imagine this, if someone came to your home in the middle of the night and dragged you out of bed, put a gun to your head, and said why you, what would you say? Why do you continue to try and put yourself in the 1% of the population and be an entrepreneur? If the answer is not good enough then you’re dead.

This concept might sound extreme, but the crazy thing is that this happens every day, all over the world. The Nazi’s in the 1930’s, Korea in the 1950’s, Vietnam in the 1970’s, Yugoslav / Bosnia in the 1990’s and Iraq & Syria today. Because we live in the greatest country in the world, Australia, the land of opportunity, we forget why we wake up in the morning and what motivates us.

Andrew’s why you is “ he wants to make lots and lots of money, to pay other people really well, to do the things he doesn’t want to do, so he can do more things he loves doing, with the people that he loves.” Remind yourself that you are in the 1% and within that 1% there is a 0.1% and in order to get where you want to go you must know your why you.

“If you believe in what you do, even if you are the nerdiest guy in the world, people will be inspired by your vision. You don’t need to be a great salesman; you just need to be passionate and believe in what you’re doing“

 

2. Use your startups strengths

The advantage of a startup is that you are nimble. You can evolve your product or your service overnight, which a big company can’t do. This only works though if you’re prepared to evolve.

Andrew has had people come to him and say things like, “I have a client, and I thought they were going to move forward with my product, but then they told me they wanted something completely different, and I told them that that’s not what we provide.”

This is the wrong thing to say, it’s what you provide now. If that client is prepared to write out a cheque tomorrow and get started, then you do what you need to do to generate income and serve that customer in anyway you can.

“Play to your strengths and work on your weaknesses”

Remember to remove your ego because if you’re going to be in the world of entrepreneurialism then you do what the market wants and what your clients want. If you’re not prepared to make those changes, then you might be better working for a large organisation.

 

3. Build sales confidence

Life around sales is a game of building confidence. The more door knocking and phone calls your sales people do, the more confident they get. A great way for startups to get their employees to build more confidence is to gamify the sales cycle. Get all the guys to stay on a Tuesday night to make prospecting calls and give out prizes and trophies so that they compete against each other and forget about that they are doing sales.

Build a culture around the relationship and make your sales people know that this comes first, and the transaction comes second – this helps recession proof your business. Andrew believes that if you build a culture around your sales people acting with a Boiler Room (sales movie) or Wolf of Wall Street style, you’re destined for failure.

 

4. The way you hire sales people matters

You should always try and hire sales people on culture and enthusiasm – don’t hire on skillset or experience. Make sure their core values and beliefs are in line with yours, and your startups – you can always teach someone about your product. Many startups are scared to send sales people out on the road who haven’t got experience in something like IT. Andrew says that in the early days you can send them to a client to do a fact find / client analysis, get them to fill out a document, and allow a relationship to be built over the course of the meeting.

A couple of days later they can come back with a tailored proposal for their business. If the sales person is enthusiastic and prepared to go above and beyond the call of duty, no client will expect them to know something complex like a cloud-based product. The client will expect them to represent their business, be on call for them and be prepared to grow with them on the journey of their business.

Gone are the days of pressure selling, we are in a world of permission selling. You need to win over the prospect and form a relationship with them.

 

5. Three traits to look for in salespeople:

Humility –someone who treats everybody equal and tries to do the right thing by people (Andrew did this by being the simple boy from Monee Ponds and staying grounded)

Empathy – someone who understands where people come from

Resilience – someone who can handle getting a lot of no’s especially in the early days when they will get the most.

As a startup, having so few sales people and manpower is a big advantage for you. If you’re not a good sales person, don’t try and be. Go and find someone who is and hire them. You need to sell this person the dream (legitimately) and tell them that you can’t pay a lot of wages but that you will give them great commissions. If the business reaches certain revenue points, you could give them a chance to earn in at a discounted rate or buy into the business. This way of thinking will attract good talent and help make them an owner in the business and have skin in the game. If you sell the dream to 10 people, you may only find that one in ten will reach the set targets or want to pursue this path.

It’s also a great idea to sell this same dream on the operations side too. You might think that you can never afford to pay these people good money or that they would be interested in an earn-in, but that’s not true, these types of people are dying to work with someone who is a great sales person. The idea of them working with someone who is a visionary and an inspiration helps these operations people to do what they love doing which might be maintaining or building the product. Even if you can’t remunerate them greatly at the start, it’s important to sell the dream and show them that their hard work could help them become an owner in the business.

 

6. Once the sales model is right, know how to scale it

A great way to scale a good sales model quickly, is to let a strong sales person build out their own team and run it as a business within your business (this is the intraprenuer model we hear so much about these days). If they were to take three people under their wing and mentor them, then you could offer them a 2% commission on anything these three team members produce. If this goes well, you could also offer them equity later on.

Another model for scaling the sales model quickly is to partner with people. This model can be a recipe for disaster or a recipe for massive success, so you need to have some quality agreements in place so that you can end the relationship quickly if things don’t work out. Don’t be disheartened if this doesn’t work the first time, just evolve quickly and find the next partner.

Andrew Morello and Tim Denning Addicted2Success Interview

Left: Andrew Morello Right: Tim Denning

 

7. Don’t make these mistakes with your startup

One common mistake that startups make is that they try and sell the big package. In financial services, that could be trying to sell the home loan, insurance, financial planning and income protection all on the first contact. The client needs to get to know you and like you first. Try and sell them one product or service first, and then win them over, get a couple of referrals and then look to see what else you can sell to them later.

Giving up too early can be another fatal mistake in sales. Andrew tells some sales people that they need to make a hundred calls a day to test them. Shortly after, they come back and say it was too hard. Andrew asks them how many calls they made over the last two weeks, and they might say 300. They could of at least tried 50 a day as a bare minimum but at just 300, they give up. You must be prepared to take the no’s and be resilient.

Andrew also shared with me a story about a guy that had 30 appointments and didn’t get a single sale out of it. He came to Andrew and said I don’t think this is for me. The guy had made a very large financial commitment in the business and left a big corporate role to go out on his own. They went back and did some work on his relationship building and discovered that he needed to win the client over first.

Having originally been in a corporate role he hadn’t done client facing, so he had the mindset of just wanting to get the appointment out of the way in 15 minutes. Through the process of coaching with Andrew, he began to realise that prospective clients just wanted him to listen to them and that the appointments needed to go for longer in order to achieve this. Half the time he didn’t even needed to say much, it was just a matter of listening and genuinely caring about their situation.

By talking more with his clients about their families, sporting interests, the charity work he does in the community and his very personal story of his son who had autism, the prospects could see he was being genuine and showing a bit of vulnerability. The business has now turned around, and he is in the top 10% of his field. In his case, he was doing all the right things he just needed to talk with his prospects about them.

“If you’re not that type of sales person then find someone to represent your business who is”

 

Final Thought

Make sure that you as the entrepreneur and your sales team, stay humble, be prepared to work hard, concentrate on the relationship, and the sales will come as a by-product of all of that. Australia is one of the last western countries in the world where you can arrive on a boat, as a refugee, and if you’re prepared to work hard, you can be as good as the most successful person in Australia.

One of the best books that Andrew suggests you read (I suggest it as well) is “Think and Grow Rich”, by Napoleon Hill. It might sound a bit cliché, but a lot of the concepts in this article are represented in this classic book.

Andrew was also lucky enough to train with Deepak Chopra and learn a number of concepts such as the 7 Spiritual Laws of Success. What he learnt from these concepts was how to let go of the outcome, practice present moment awareness and embracing uncertainty – don’t try and plan everything otherwise you will achieve nothing.

Tony Robbins courses were another one of Andrews learning’s through his business journey. The main lesson Andrew uses from those teachings is “energy trumps all.” He was on stage the other day with one of the most well-known people in the technology space who has amassed a large fortune, but Andrew won the audience over because he had them standing up, in a peak state and cheering. The content is not always the most important thing; it’s the energy in which you deliver it.

Andrew has seen this first hand with his own mentor, Mark Bouris, who is turning 60 next year and has more energy than most twenty-year-olds. Often Andrew is asked how he gets so much done in the boardroom without a university level education, his answer……he has more energy in that board room than anyone else and when he’s asked what he’s on, he tells them life, and then they get their chequebook out.

Andrews’s philosophy on life, “if something is no longer fun, I’ll go home”. His philosophy has held him in good stead throughout his entrepreneurial adventures.

If you would like to connect with Andrew or follow him, then you can below: 
Website – www.andrewmorello.com
Instagram – @andrewmorello
Facebook – Andrew Marcello Morello
Twitter – @ AndrewMorello

 

Tim is best known as a long-time contributor on Addicted2Success. Tim's content has been shared millions of times and he has written multiple viral posts all around personal development and entrepreneurship. You can connect with Tim through his website www.timdenning.net

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2 Comments

2 Comments

  1. Samantha King

    Aug 22, 2015 at 4:57 am

    Great article. Ive read the books suggested in the past and I would agree they are very appropriate to both new start up entrepreneurs and those established in business seeking to expand.

    • Tim Denning

      Dec 30, 2015 at 2:39 am

      Thank you Samantha, I have read the books as well.

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Startups

No One Would Hire Me — Nothing Lasts Forever, Though.

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In 2011, I was down and out. I was defeated and felt like I’d never amount to anything.

This story is going to inspire you if you’ve ever faced a similar situation or felt defeated.

I’d finished working at the startup I founded with my brother and things didn’t look good. I had a dream at that time to utilize my digital marketing skills and work for an advertising agency where I could grow my skills.

Every job I applied for I was turned down.

Even though I’d had digital marketing experience and built a multi-million dollar business using that talent, it wasn’t formal learning or advertising agency experience.

So, I ended up taking a job in finance which I also knew nothing about. I took a junior role and a large pay cut and started my career at a bank. For seven years, on the side, I worked on my passion for social media and online marketing.

Two days ago, I was hired to run the digital marketing team for a well-known tech company with 900 staff. Against all the odds, I won the long game.

Here’s what you can learn:


No one can stop you.

Even with all the no’s and people that laughed at me in 2011, I didn’t stop.

I went into hiding for a while and built my skills. I started with blogging, then SEO, then pay per click and eventually landed in social media.

Just because someone won’t hire you today based on your skills, attitude and experience, doesn’t mean they won’t tomorrow.

In fact, without sounding cocky, people now have been bending over backwards to hire me as a consultant to help them with social media and digital marketing.

“The same people that said no to me now want to work with me”

You decide whether you stop based on rejection — nobody else. Keep going no matter the odds.


Be prepared to wait a few years.

Patience was what made the last two days feel incredible. It took seven years to get what I wanted and I had to be damn patient.

The mistake many of you make who are reading this is that you’re not prepared to wait years to get what you want.

When you accept that it takes years to achieve your goals, you work differently. You prepare yourself in a totally different way.

Wanting things too quickly forces you to sacrifice for the short-term and mess up the long-term. Slow down. Relax. You’ve got time.


It’s your attitude that counts.

When no one will hire you, it’s your attitude that counts.

If you walk into an interview or coffee catchup with an attitude problem, then your career dream is going to continue to be a problem.

You see it on those TV talent shows when a guy/girl walks out onto the stage and has been trying for a long time to make it as a musician. They have this sense of entitlement and their bad attitude is written all over their face.

Don’t be one of these people. Fix your attitude.

You’re only entitled to what you earn. Walk into interviews and face opportunities with a sense of humbleness.

Let humbleness be your dominant attitude and eventually you’ll have more opportunities than you could ever hope for.


Nothing lasts forever.

The no’s I got in 2011 lasted a few years.

The point is they didn’t last forever.
Just because you’re getting no’s today and being laughed at, doesn’t mean that will last forever. Nothing lasts forever including you.

“Keep going until the people that said no to you come around and are half-way towards a yes”

No one can deny you forever. People will admire you if you keep going and learn along the way.

Sometimes we can feel like we’ll always be rejected. That’s how I felt in 2011. I thought to myself “I’ve worked five years in digital marketing and built up a pretty successful business and people are still saying no to me. If not now, when?”

Now let me be honest for a second. I didn’t have the intelligence in 2011 to keep going. I was too dumb and too obsessed with myself. It was basically blind faith that kept me going. I wish I’d known back then that nothing lasts forever and believed it.

There were no mentors, advisors or as much self-help advice as there is now to tell me that the way I was thinking was madness.

You have the opportunity to learn from this lesson. Nothing. Lasts. Forever.


Push through.

When every obstacle there is, is standing in your way, sometimes all you need to do is keep pushing.

The way I did this was to keep writing. No one was paying attention to my advice, but that didn’t matter.

The only strategy I had at the time was to keep doing what felt fun to me and I believed I’d figure out the detail later or just never get paid to do what I liked doing.

Pushing through is about continuing to do the work even when the results don’t show.


Eventually, the odds will change if you change.

So what was missing in 2011? Why was I getting rejected even though I had the skills and experience?

I needed to change.

I was an arrogant, selfish, entitled son of a bitch who wouldn’t give a dime out of a dollar to anyone. I had to change myself.

I had to:

  1. Develop empowering beliefs
  2. Change my attitude
  3. Adopt a never say die mindset
  4. Learn abundance
  5. Give more to strangers
  6. Create value for people first via the internet
  7. Be grateful for what I have instead of always wanting more

Your odds of success won’t change until you change.

“You’re the problem and that’s the hardest advice to swallow”


Final thought.

It’s been a big few days. I’ve waited seven years to get what I want. The hardest thing about getting what you want is that it will feel good for a few weeks, and then you’ll want more.

That’s the crack addiction that comes with personal development.

I’m trying to detox from this addiction and be happy with what I’ve achieved to date.

Maybe no one will hire you today.

Maybe your life sucks right now.

Maybe you’ve dealt with a lot this year.

It’s all okay. Your odds of success will change when you change.

<<<>>>

If you want to increase your productivity and learn some more valuable life hacks, then join my private mailing list on timdenning.net

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Startups

10 Lessons for Bootstrapping Your Startup to $1M Annual Revenue

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In an entrepreneurial landscape dominated by headlines of unicorn startups and billion-dollar acquisitions, getting a company to $1 million in annual recurring revenue (ARR) may sound like small change. Let’s be real, though, hitting $1 million ARR is an aspirational milestone most young companies can relate to. And it’s not that easy, especially if you’ve secured modest investments or no investment at all.

The software-as-a-service (SaaS) company I work for falls in the latter category. We’ve never raised a single investment dollar, and it took us four years to reach the $1 million ARR threshold. It was a wild four years. Frustrating, fun, scary: you name the emotion, and we’ve felt it.

But more than anything, it was an instructive four years. We learned so much, and we want to share a few helpful tidbits with our peers out there in the trenches, scratching and clawing your way to your next big milestone.

Here are 10 things we think are most important that you can use in your own start-up journey:

1. Don’t quit

Steve Jobs famously said that the difference between those who make it and those who don’t is perseverance. At one point I remember hearing “Folks, I don’t know if we’re going to be here next month.”

It’s frightening not to know where you’re going to be next month, but you have to continuously figure out how to get a few more customers and extend your runway. You can’t “make it” or succeed if you don’t exist, so you can’t quit.

2. Give your customers everything

At the company I work for, Text Request, we spent hours with our customers. We built whatever they asked for (if it fit with our goals and other customers could use it too). We also gave away a lot of free software.

If you want to grow and gain customers, you have to create a needed product that solves your target customers’ problems. Determine who your target customers are, ask them what they need, and then tailor your solutions for them.

3. Try everything you can think of

The book Traction by Gabriel Weinberg and Justin Mares covers 19 sales and marketing channels for startups to test. We tried all of them. We went to events. We advertised. We started a referral program.

For us, cold calls and cold emails worked surprisingly well. We took an industry, looked for companies in a given city, and reached out to set up product demos. Organic search has increasingly helped our sales funnel, too.

Either of those could be the best plan for you, or it could be advertising in a particular channel. Every startup is different and targets a different niche, but you’ll only find successful strategies and channels for growth by testing all your options.

4. Focus on the basics

When you focus on doing the basics, opportunities open up. When you commit to SEO basics, your targets will find you online, and a big fish will occasionally swim by. When you provide fantastic customer service, a few users will leave reviews and tell their friends. When you keep your head down and do the work, eventually you’ll look up and have hit a big milestone.

5. Get the right people on your bus

This is one of the critical lessons from Jim Collins’ Good to Great. Thankfully, our small team had the right people from the beginning. Brian and Jamey Elrod, our husband and wife co-founders, had already started a successful company from scratch (Educational Outfitters). Our third co-founder Rob Reagan has created software for twenty years and published a book last year on building apps for global scale.

Rob brought a couple of top-notch developers with him, and the rest of us showed up determined to figure the business out. If you’re going to take a company from $0 to $1 million, every member of your team has to be dedicated to working together for the long-term benefit of the company over self-interest.

“Coming together is a beginning. Keeping together is progress. Working together is success.” – Henry Ford

There’s always something that keeps entrepreneurs up at night, but you can put the questions below to rest:

1. How do you build it fast enough?

In the early days, we worried about losing a customer because we didn’t have [X]. It was stressful knowing that So-and-So would move on to the next option if we couldn’t deliver fast enough, and many times they did. But that doesn’t matter.

Losing one customer isn’t worth pushing out a faulty product. Despite the pervasive Lean Startup mindset, it’s more important to your customers that you create needed features (read: solutions) that work great the first time. They have to trust that you’ll give them the tools they need to accomplish their goals, or they’ll leave.

2. How do you keep customers longer?

Our support is perhaps our #1 competitive advantage. One of the things we’ve learned is that a lower price, and sometimes even new features, won’t keep customers around longer.

To keep your customers from churning, you’ve got to do two things: First, provide a smooth onboarding process that immediately teaches customers how to gain value (solve their problems) with your product. Otherwise, they won’t pick it up, and they’ll eventually leave.

Second, always be there with kind words and helpful content whenever a customer needs help. If you aren’t, they’ll get frustrated and find someone else to help them.

“People do not care how much you know until they know how much you care.” – Teddy Roosevelt

3. How do you get people to your website?

Advertising might be a good option, but if targets aren’t already thinking about what you can do for them, they probably won’t care about your ad or purchase. Instead, create content to educate viewers and help them solve their problems.

Focus on growing your organic traffic, becoming a trustworthy source, and honing your brand’s voice before spending lots of money on ads.

4. Do you need investment money?

When you’re floating in the middle of the ocean, you’ll do anything for a ship to pick you up. But sometimes you just need to swim. We chose to swim, and you might want to do the same.

When every dollar spent has to fight to prove its worth, you’re inevitably going to build something more valuable and more sustainable. Plus, bootstrapping gives you more control over what decisions you do make to grow your company.

5. How do you pursue 10X growth?

A growth hack is not going to propel you from 100 customers to 10,000 overnight. It doesn’t take one trick, but lots of little and big things working together to create exponential growth. It also takes time.

Instead of looking for a golden goose, create complete and actionable strategies. Those, and a little patience, will help you achieve exponential growth.

Growing your startup to $1 million ARR is not easy, but it’s possible – even without investors lining up to give you money. Put the 10 lessons above into practice, and, with a little time and a lot of work, you’ll get there.

Is there a business you’d like to start or have started? Share your ideas and suggestions for our readers!

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Startups

10 Things The Corporate World *Didn’t* Teach Me

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I’ve just left the corporate world. It’s been seven years and I don’t regret a single second of it.

You’d think I would have learned everything there is to know about business in the corporate world. I didn’t.

There were a lot of gaps which I luckily was able to fill in during my entrepreneur days.

Here’s what the corporate world didn’t teach me:


1. How to think for myself

In the corporate world, you’re often told what to do.

If you don’t have the answer then some smart person, in some department will probably have the answer for you. The answer may not be the latest and greatest strategy, but it will be based on some prior knowledge.

As an entrepreneur, none of this was available to me. I’d roll up to the old Milkbar that was our office, and I’d start stacking boxes into the little van we had. More boxes of soft drink and chips meant more gold coins in our vending machines.

Gold coins could be banked at our local branch at the end of the day and that’s how petrol, electricity, uniforms and the occasional Macca’s dinner was paid for. No one told me how to do that.

I either collected the gold coins, or I didn’t. No gold coins meant game over. As an entrepreneur, that meant failure and during your 20’s that’s often the last thing you want.

Thinking for myself wasn’t taught to me it was a survival tactic. I took this tactic with me to the corporate world and people were surprised.

As my former colleague said to me the other day You don’t overthink Tim youjust get shit done while everybody else is scratching their head.


2. Time management

The corporate world is full of big companies with lots of resources.

With an abundance of anything you always have wastage. The corporate world definitely didn’t tell me how to manage time.

What could have been a five-minute phone conversation often ended up in huge email chains. It was a bit of a game.

“Every email involved another person or persons being cc’d. The ultimate trick was to blind cc people within your company. Like magic, bombs start going off and no one can work out who did what. That’s the power of BCC”

None of this was good for time management though. Lot’s of time was spent trying to communicate with one another. Meetings are a thing in the corporate world.

Every problem that exists must have a meeting. Even if it’s about whether we call the shared folder “Sales” or “Customer Files” a meeting had to be held.

Meetings in the corporate world not only suck up time but are also a fashion parade where all the biggest egos can strut their stuff.

“I’m more important and have a better job title.”

“No, I’m more important!”

This dialogue goes on for days and sometimes months. Understanding the politics is often more critical than understanding the business. Still, none of this is good for time.

The time wasted is used by the tech startup opposition to improve a bug, rethink the customer experience or out-market corporates using social media.


3. A passion for what you love

Passion in the corporate world can often be lacking. Working at a corporate for many is a way to pay the bills rather than do their life’s work.

Passion can often be traded for money, bonuses and even more impressive job titles — all of which leave you feeling more empty”

It’s not all full of zero passion, though. There are a few people that are insanely passionate and those folk shine through.

The corporate world taught me to put my passion on hold rather than use it to WOW customers with the very thing that sets me apart.


4. What people are really buying

Working at a corporate taught me that it’s all about marketing.

I knew, though, from the startup world that this very idea was wrong.

People are buying you. They’re buying the people they deal with and what those people stand for.

No client in my corporate career ever gave a damn about the commoditized products I was selling. All of my clients gave a damn about my obsession to inspire the world through personal development and entrepreneurship. They were intrigued by my five years as an entrepreneur and what I learned.

This led to customers becoming friends as opposed to people that bought widgets from me and had the money they laid tracked in a CRM as ‘revenue.’

Not once in my corporate career did I have something to sell that couldn’t be bought from somewhere else, at a lower price or with better product features. The product feature my clients bought was me


5. The power of an audience

People are often too afraid to be vulnerable in the corporate world.

I never learned the power of an audience during my career working in corporates. All of that was learned between 6 pm and 8 pm every night when I was at home from work posting on LinkedIn.

Social media is not so prominent in the corporate world because it requires you to remove the corporate mask and show your flaws. Fakeness on social channels like LinkedIn just doesn’t work. People don’t engage.

Many people told me that the audience I was building on social media was career suicide. I ignored every one of them and I’m so glad I did.

These same people that warned me to stay off social media are the same ones asking me now to help them with their own social accounts.

With an audience, you can test ideas.

With an audience, you can inspire.

With an audience, you can recruit people to your team.

With an audience, you derive meaning for your life.


6. Doing the important vs. the mediocre

In corporate business, there’s a lot of noise.

Everything looks important. Everything looks like it could become a lawsuit (especially for a corporate). Everything looks like it could become a PR scandal. Everything looks risky to that next job promotion and to the business.

That’s where mediocrity thrives. With so much noise it’s easy to spend your days filing bits of paper or moving widgets from Point A to Point B without having any clue of why you’re doing it or how it contributes to humankind.

I didn’t learn the discipline of doing the important work in corporate life.

Doing the important came out of the entrepreneurial trait of problem-solving through a vision. It came from wanting to see things better than they are.

Doing the important was fuelled by a desire to achieve a goal that everybody said wasn’t possible. It’s a rebellious philosophy that pushes mediocrity the hell out of the way.


7. The way to have a meeting (ideally no meeting)

Running a meeting in corporate life follows a formula.

This formula will put almost all attendees to sleep. It’s why when you walk into a corporate board meeting, most of the execs are looking at their phone rather than paying attention to who’s speaking.

The formula goes like this:

  • Introduce everybody in the meeting (most don’t need to be there)
  • Pretend there’s an agenda (it will get hijacked…guaranteed)
  • Pretend to solve the problem by agreeing to invite more people to a future meeting
  • Pass ownership around of the problem whilst ignoring the potential solutions
  • Assigning action items which everybody ignores (thus triggering another meeting)

“The best way to have a meeting is not to have a meeting”

Meetings are needed in the corporate world because of a lack of trust and having too many cooks in the kitchen.

Have only the people that can solve the problem in the meeting, make it short and trust in the outcome and vision you’re trying to achieve.

That very philosophy makes meetings for the most part irrelevant.


8. How to make better PowerPoint presentations

You’d think with all the PowerPoints you have to do in the corporate world to educate internal stakeholders, you’d be a freaking expert at doing them.

Quite the opposite is true.

Because of the number of PowerPoint decks you have to do in the corporate world, you get worse at them.

The decks get longer, filled with more words, more acronyms and more promises to take more action.

It’s like for every year in the corporate world you add another acronym to the sentence you’re currently writing.

The belief in the corporate world is that all problems must first begin their life in a PowerPoint.

No problem can be solved without a PowerPoint. I once tried to do a presentation with only one slide. Once I explained the one slide I had prepared with a simple diagram that a four-year-old watching Peppa Pig could understand, I then blacked out the screen.

I wanted the attention on what I was saying instead of some Times New Roman, white slide, with Size 12 Font that nobody could read.

Death by PowerPoint is a real cause of death in the corporate world. It kills dreams, ideas, free speech and the will to live.


9. The way to treat people

The corporate world taught me nothing about how to treat people.

Treating people well came from my eBay days where I learned that if you give someone on eBay the thing they want, and do what you say, you’ll get what you want.

This philosophy didn’t translate into corporate life. I was told to treat people well based on what they could do for me. If they couldn’t do anything for me then what’s the point of knowing them? Right?

Wrong.

The people I treated well who seemed to have no benefit to me ended up becoming the Managers, General Managers and Inspiring Leaders five years down the road.

By not asking for stuff all the time, by treating these future leaders with respect and by being as close to a good human being as I could be, I got all the promotions and all the hard to reach opportunities.

My career in the corporate world looked like it was entirely built by luck. It wasn’t. My corporate career was built on respect, honesty and treating people well because it makes sense in the long run.


10. The true meaning of startup buzzwords

Lean startup. Agile. Disruptive. Act like a startup. Minimum viable product.

We hear these words every day in the startup and tech world. Every corporate is trying to adopt them as their own. I didn’t see any of these buzzwords in my corporate career ever be used successfully.

Lean startup meant Throw seven figures at it and see if it swims. If not, kill it fast!”

Agile meant plan the next five years of a new product, try to deal with every possible situation in the beginning and invite some management consultants.

Act like a startup meant adopt the word but still be a corporate because a sizeable business always knows best.

Minimum viable product meant fix every customer pain point in existence and build the mother of all solutions that’s going to take years to build and leave all competitors for dead. Let’s not fix one thing when we can fix everything thus fixing nothing in the process.


So what can you learn from the corporate world?

It’s not all bad. Park my humor for just one second. You can learn plenty in the corporate world and it’s not all bad.

The corporate world can teach you:

1. Leadership fundamentals

2. Corporate decision-making

3. Community values

4. The rate of technology disruption

The corporate world in some ways shows you what the past looks like so you can build the future. It shows you that size does not necessarily mean better results or more improved solutions.

What I’ve outlined above comes from dealing with hundreds of corporates over the last seven years and the commonalities around how they think.


The grass is not greener.

The corporate world sure has its problems. So does the startup world. So does medium sized business as well.

All business just has a different set of problems to solve.

The way to deal with this conundrum is to become an expert problem solver who enjoys the challenge. It’s not always easy to do.

The business world can get you down and suck the life out of you.

That’s why you need to take a break and get some perspective. Try small, medium and big business for yourself and make your own assessment.

The grass may be longer, shorter or in need of a mow but it’s definitely not greener.

<<<>>>

If you want to increase your productivity and learn some more valuable life hacks, then join my private mailing list on timdenning.net

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How to Change Your Bad Habits for the Benefit of Your Business

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If you are like most people, you probably like to complain from time to time about the economy, about the markets, about how things are changing too fast or how you don’t get enough time. Moan moan moan!

However, moaning doesn’t solve problems. Instead, you can follow the “No BCD” theory and avoid blaming, complaining and defensiveness. This way you will have a totally different outlook, handle situations a lot better, and take control over your destiny. A really practical way to do this is to develop better habits.

What are the bad habits you have?

Everyone has different bad habits, but when it comes to business here are the 4 most common ones:

  • Lack of focus: Every single day, there are going to be things you intend to do and then you “run out of time” or succumb to distractions. But if you’re honest, you had the time and there was a way – you just lacked focus.
  • You’re too kind: How many times have you taken on a project which wasn’t profitable, because you “felt sorry for them”. Not only does this actually hurt you, but it also in many ways hurts the relationship you have with that client or customer.
  • Promising and not delivering: Whether it’s something you said to your team, your clients, or your suppliers, if you’re not matching your words with your actions, over time others will believe you less and less.
  • Leaving opportunities on the table: So often people complain in business they don’t have enough (money/sales/support), when actually they do – they just didn’t ask for it. Within your existing network there is probably everything you need, you just have to ask.

“Successful people are simply those with successful habits.” – Brian Tracy

Think about it. You can look at each of these bad habits and replace them with new and better ones. Imagine…

  • If you created habits that made you focus better: you’d be more productive, with the same amount of time.
  • If you learned good ways to set boundaries: you’d have a better time delivering your services or products, and you’d feel more rewarded.
  • If you kept better track of your promises: You’d feel less stressed and overwhelmed.
  • If you picked up on more of those opportunities: You’d make more money, and inject welcome energy into those who are ready and willing to work with you. The side effect would be that you could delegate things you don’t love and aren’t good at to others more capable, and replace those activities with the things you love!

Breaking those bad habits

Over the years, I have managed to create more boundaries and space for me to be efficient and effective in my work. There are ways to do that  – some habits I have learned from others who have experienced and overcome similar issues, and some are the product of my own experiments. See below!

1. Sprints (for productivity)

I have to say this is so effective. I meet at least one other person at a coffee shop or members club – if it’s not in my office with my fellow team members. We plan to do 30 or 45 minutes of work and do between 3-5 sprints in a session. Blocking out 4 hours together I find works well.

We each say what we will work on and then we get going. No talking allowed, focusing only on the task we talked about. When the timer rings we stop, compare notes on progress, have a mini break and do another one. It’s honestly my most productive time, and it makes you realise how much time we waste on distractions and even moaning about having too much work on!

“A bad habit never disappears miraculously. It’s an undo-it-yourself project.” – Abigail Van Buren

2. A tiny assignment (for motivation to break a bad habit)

I have done this now twice with 2 different friends. We talk about the bad habits we each have, whatever they might be. We give each other a new rule or habit to follow over a two week period. It has to be a “SMART” goal assignment – specific, measurable, achievable, realistic and time-bound.

3. Low hanging fruit (for grabbing opportunities)

You simply make a list of people you already know who:

  • Fit into your target market but don’t work with you yet
  • Fit into your target market but haven’t worked with you for a while
  • Experience problems you know you can solve
  • Have their own network of contacts or audience which is very similar to the people you want to talk about
  • Have the expertise in things you find challenging, and very likely the answers to your current challenges

Once you have this list, you come up with some drafted initial outreach scripts for either text, email or phone calls and then you work through your list – sending out the requests, hellos, questions, etc. If you draft your communication well, considering the mindset of the people who are receiving these outreach messages, you will find each conversation will be at the very least a learning opportunity and would certainly lead to more “yeses” than if you didn’t do this exercise.

4. The minimum criteria (for setting boundaries)

If you find that your bad habits involve you saying “yes” too often when you should be saying “no” – then this one works great. You just need to write a specific list of criteria to answer the question “Any time I will do this, I need the following things to be true first”.

For example, you only take on a client who pays less than a certain minimum threshold, who has made a written commitment that they will comply with your specific set of guidelines for their responsibilities during the project. There are so many ways you can use the “minimum criteria” technique and you can share your rules with friends and colleagues to hold yourself accountable.

Now, with all this insight I hope you feel more motivated and you can’t even remember your excuses anymore!

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41 Enlightening Bob Marley Quotes

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Bob Marley is an internationally respected musician, activist, and philanthropist. Hailing from Jamaica, his music has influenced both minds and revolutions around the world. Much of his wisdom can be found in the lyrics of his songs. Timeless, these words will resonate within young people for generations to come. (more…)

Joe Kleckner has a passion for all things motivation & self-development.  From blogs such as Addicted2Success, to the videos of Eric Thomas and Elliott Hulse, to the lectures of legends such as Tony Robbins.  This passion has landed him an internship with Addicted2Success. Follow him on Twitter & Snapchat as he journeys towards greatness, one day at a time.

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2 Comments

2 Comments

  1. Samantha King

    Aug 22, 2015 at 4:57 am

    Great article. Ive read the books suggested in the past and I would agree they are very appropriate to both new start up entrepreneurs and those established in business seeking to expand.

    • Tim Denning

      Dec 30, 2015 at 2:39 am

      Thank you Samantha, I have read the books as well.

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Startups

No One Would Hire Me — Nothing Lasts Forever, Though.

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In 2011, I was down and out. I was defeated and felt like I’d never amount to anything.

This story is going to inspire you if you’ve ever faced a similar situation or felt defeated.

I’d finished working at the startup I founded with my brother and things didn’t look good. I had a dream at that time to utilize my digital marketing skills and work for an advertising agency where I could grow my skills.

Every job I applied for I was turned down.

Even though I’d had digital marketing experience and built a multi-million dollar business using that talent, it wasn’t formal learning or advertising agency experience.

So, I ended up taking a job in finance which I also knew nothing about. I took a junior role and a large pay cut and started my career at a bank. For seven years, on the side, I worked on my passion for social media and online marketing.

Two days ago, I was hired to run the digital marketing team for a well-known tech company with 900 staff. Against all the odds, I won the long game.

Here’s what you can learn:


No one can stop you.

Even with all the no’s and people that laughed at me in 2011, I didn’t stop.

I went into hiding for a while and built my skills. I started with blogging, then SEO, then pay per click and eventually landed in social media.

Just because someone won’t hire you today based on your skills, attitude and experience, doesn’t mean they won’t tomorrow.

In fact, without sounding cocky, people now have been bending over backwards to hire me as a consultant to help them with social media and digital marketing.

“The same people that said no to me now want to work with me”

You decide whether you stop based on rejection — nobody else. Keep going no matter the odds.


Be prepared to wait a few years.

Patience was what made the last two days feel incredible. It took seven years to get what I wanted and I had to be damn patient.

The mistake many of you make who are reading this is that you’re not prepared to wait years to get what you want.

When you accept that it takes years to achieve your goals, you work differently. You prepare yourself in a totally different way.

Wanting things too quickly forces you to sacrifice for the short-term and mess up the long-term. Slow down. Relax. You’ve got time.


It’s your attitude that counts.

When no one will hire you, it’s your attitude that counts.

If you walk into an interview or coffee catchup with an attitude problem, then your career dream is going to continue to be a problem.

You see it on those TV talent shows when a guy/girl walks out onto the stage and has been trying for a long time to make it as a musician. They have this sense of entitlement and their bad attitude is written all over their face.

Don’t be one of these people. Fix your attitude.

You’re only entitled to what you earn. Walk into interviews and face opportunities with a sense of humbleness.

Let humbleness be your dominant attitude and eventually you’ll have more opportunities than you could ever hope for.


Nothing lasts forever.

The no’s I got in 2011 lasted a few years.

The point is they didn’t last forever.
Just because you’re getting no’s today and being laughed at, doesn’t mean that will last forever. Nothing lasts forever including you.

“Keep going until the people that said no to you come around and are half-way towards a yes”

No one can deny you forever. People will admire you if you keep going and learn along the way.

Sometimes we can feel like we’ll always be rejected. That’s how I felt in 2011. I thought to myself “I’ve worked five years in digital marketing and built up a pretty successful business and people are still saying no to me. If not now, when?”

Now let me be honest for a second. I didn’t have the intelligence in 2011 to keep going. I was too dumb and too obsessed with myself. It was basically blind faith that kept me going. I wish I’d known back then that nothing lasts forever and believed it.

There were no mentors, advisors or as much self-help advice as there is now to tell me that the way I was thinking was madness.

You have the opportunity to learn from this lesson. Nothing. Lasts. Forever.


Push through.

When every obstacle there is, is standing in your way, sometimes all you need to do is keep pushing.

The way I did this was to keep writing. No one was paying attention to my advice, but that didn’t matter.

The only strategy I had at the time was to keep doing what felt fun to me and I believed I’d figure out the detail later or just never get paid to do what I liked doing.

Pushing through is about continuing to do the work even when the results don’t show.


Eventually, the odds will change if you change.

So what was missing in 2011? Why was I getting rejected even though I had the skills and experience?

I needed to change.

I was an arrogant, selfish, entitled son of a bitch who wouldn’t give a dime out of a dollar to anyone. I had to change myself.

I had to:

  1. Develop empowering beliefs
  2. Change my attitude
  3. Adopt a never say die mindset
  4. Learn abundance
  5. Give more to strangers
  6. Create value for people first via the internet
  7. Be grateful for what I have instead of always wanting more

Your odds of success won’t change until you change.

“You’re the problem and that’s the hardest advice to swallow”


Final thought.

It’s been a big few days. I’ve waited seven years to get what I want. The hardest thing about getting what you want is that it will feel good for a few weeks, and then you’ll want more.

That’s the crack addiction that comes with personal development.

I’m trying to detox from this addiction and be happy with what I’ve achieved to date.

Maybe no one will hire you today.

Maybe your life sucks right now.

Maybe you’ve dealt with a lot this year.

It’s all okay. Your odds of success will change when you change.

<<<>>>

If you want to increase your productivity and learn some more valuable life hacks, then join my private mailing list on timdenning.net

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10 Lessons for Bootstrapping Your Startup to $1M Annual Revenue

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In an entrepreneurial landscape dominated by headlines of unicorn startups and billion-dollar acquisitions, getting a company to $1 million in annual recurring revenue (ARR) may sound like small change. Let’s be real, though, hitting $1 million ARR is an aspirational milestone most young companies can relate to. And it’s not that easy, especially if you’ve secured modest investments or no investment at all.

The software-as-a-service (SaaS) company I work for falls in the latter category. We’ve never raised a single investment dollar, and it took us four years to reach the $1 million ARR threshold. It was a wild four years. Frustrating, fun, scary: you name the emotion, and we’ve felt it.

But more than anything, it was an instructive four years. We learned so much, and we want to share a few helpful tidbits with our peers out there in the trenches, scratching and clawing your way to your next big milestone.

Here are 10 things we think are most important that you can use in your own start-up journey:

1. Don’t quit

Steve Jobs famously said that the difference between those who make it and those who don’t is perseverance. At one point I remember hearing “Folks, I don’t know if we’re going to be here next month.”

It’s frightening not to know where you’re going to be next month, but you have to continuously figure out how to get a few more customers and extend your runway. You can’t “make it” or succeed if you don’t exist, so you can’t quit.

2. Give your customers everything

At the company I work for, Text Request, we spent hours with our customers. We built whatever they asked for (if it fit with our goals and other customers could use it too). We also gave away a lot of free software.

If you want to grow and gain customers, you have to create a needed product that solves your target customers’ problems. Determine who your target customers are, ask them what they need, and then tailor your solutions for them.

3. Try everything you can think of

The book Traction by Gabriel Weinberg and Justin Mares covers 19 sales and marketing channels for startups to test. We tried all of them. We went to events. We advertised. We started a referral program.

For us, cold calls and cold emails worked surprisingly well. We took an industry, looked for companies in a given city, and reached out to set up product demos. Organic search has increasingly helped our sales funnel, too.

Either of those could be the best plan for you, or it could be advertising in a particular channel. Every startup is different and targets a different niche, but you’ll only find successful strategies and channels for growth by testing all your options.

4. Focus on the basics

When you focus on doing the basics, opportunities open up. When you commit to SEO basics, your targets will find you online, and a big fish will occasionally swim by. When you provide fantastic customer service, a few users will leave reviews and tell their friends. When you keep your head down and do the work, eventually you’ll look up and have hit a big milestone.

5. Get the right people on your bus

This is one of the critical lessons from Jim Collins’ Good to Great. Thankfully, our small team had the right people from the beginning. Brian and Jamey Elrod, our husband and wife co-founders, had already started a successful company from scratch (Educational Outfitters). Our third co-founder Rob Reagan has created software for twenty years and published a book last year on building apps for global scale.

Rob brought a couple of top-notch developers with him, and the rest of us showed up determined to figure the business out. If you’re going to take a company from $0 to $1 million, every member of your team has to be dedicated to working together for the long-term benefit of the company over self-interest.

“Coming together is a beginning. Keeping together is progress. Working together is success.” – Henry Ford

There’s always something that keeps entrepreneurs up at night, but you can put the questions below to rest:

1. How do you build it fast enough?

In the early days, we worried about losing a customer because we didn’t have [X]. It was stressful knowing that So-and-So would move on to the next option if we couldn’t deliver fast enough, and many times they did. But that doesn’t matter.

Losing one customer isn’t worth pushing out a faulty product. Despite the pervasive Lean Startup mindset, it’s more important to your customers that you create needed features (read: solutions) that work great the first time. They have to trust that you’ll give them the tools they need to accomplish their goals, or they’ll leave.

2. How do you keep customers longer?

Our support is perhaps our #1 competitive advantage. One of the things we’ve learned is that a lower price, and sometimes even new features, won’t keep customers around longer.

To keep your customers from churning, you’ve got to do two things: First, provide a smooth onboarding process that immediately teaches customers how to gain value (solve their problems) with your product. Otherwise, they won’t pick it up, and they’ll eventually leave.

Second, always be there with kind words and helpful content whenever a customer needs help. If you aren’t, they’ll get frustrated and find someone else to help them.

“People do not care how much you know until they know how much you care.” – Teddy Roosevelt

3. How do you get people to your website?

Advertising might be a good option, but if targets aren’t already thinking about what you can do for them, they probably won’t care about your ad or purchase. Instead, create content to educate viewers and help them solve their problems.

Focus on growing your organic traffic, becoming a trustworthy source, and honing your brand’s voice before spending lots of money on ads.

4. Do you need investment money?

When you’re floating in the middle of the ocean, you’ll do anything for a ship to pick you up. But sometimes you just need to swim. We chose to swim, and you might want to do the same.

When every dollar spent has to fight to prove its worth, you’re inevitably going to build something more valuable and more sustainable. Plus, bootstrapping gives you more control over what decisions you do make to grow your company.

5. How do you pursue 10X growth?

A growth hack is not going to propel you from 100 customers to 10,000 overnight. It doesn’t take one trick, but lots of little and big things working together to create exponential growth. It also takes time.

Instead of looking for a golden goose, create complete and actionable strategies. Those, and a little patience, will help you achieve exponential growth.

Growing your startup to $1 million ARR is not easy, but it’s possible – even without investors lining up to give you money. Put the 10 lessons above into practice, and, with a little time and a lot of work, you’ll get there.

Is there a business you’d like to start or have started? Share your ideas and suggestions for our readers!

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10 Things The Corporate World *Didn’t* Teach Me

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I’ve just left the corporate world. It’s been seven years and I don’t regret a single second of it.

You’d think I would have learned everything there is to know about business in the corporate world. I didn’t.

There were a lot of gaps which I luckily was able to fill in during my entrepreneur days.

Here’s what the corporate world didn’t teach me:


1. How to think for myself

In the corporate world, you’re often told what to do.

If you don’t have the answer then some smart person, in some department will probably have the answer for you. The answer may not be the latest and greatest strategy, but it will be based on some prior knowledge.

As an entrepreneur, none of this was available to me. I’d roll up to the old Milkbar that was our office, and I’d start stacking boxes into the little van we had. More boxes of soft drink and chips meant more gold coins in our vending machines.

Gold coins could be banked at our local branch at the end of the day and that’s how petrol, electricity, uniforms and the occasional Macca’s dinner was paid for. No one told me how to do that.

I either collected the gold coins, or I didn’t. No gold coins meant game over. As an entrepreneur, that meant failure and during your 20’s that’s often the last thing you want.

Thinking for myself wasn’t taught to me it was a survival tactic. I took this tactic with me to the corporate world and people were surprised.

As my former colleague said to me the other day You don’t overthink Tim youjust get shit done while everybody else is scratching their head.


2. Time management

The corporate world is full of big companies with lots of resources.

With an abundance of anything you always have wastage. The corporate world definitely didn’t tell me how to manage time.

What could have been a five-minute phone conversation often ended up in huge email chains. It was a bit of a game.

“Every email involved another person or persons being cc’d. The ultimate trick was to blind cc people within your company. Like magic, bombs start going off and no one can work out who did what. That’s the power of BCC”

None of this was good for time management though. Lot’s of time was spent trying to communicate with one another. Meetings are a thing in the corporate world.

Every problem that exists must have a meeting. Even if it’s about whether we call the shared folder “Sales” or “Customer Files” a meeting had to be held.

Meetings in the corporate world not only suck up time but are also a fashion parade where all the biggest egos can strut their stuff.

“I’m more important and have a better job title.”

“No, I’m more important!”

This dialogue goes on for days and sometimes months. Understanding the politics is often more critical than understanding the business. Still, none of this is good for time.

The time wasted is used by the tech startup opposition to improve a bug, rethink the customer experience or out-market corporates using social media.


3. A passion for what you love

Passion in the corporate world can often be lacking. Working at a corporate for many is a way to pay the bills rather than do their life’s work.

Passion can often be traded for money, bonuses and even more impressive job titles — all of which leave you feeling more empty”

It’s not all full of zero passion, though. There are a few people that are insanely passionate and those folk shine through.

The corporate world taught me to put my passion on hold rather than use it to WOW customers with the very thing that sets me apart.


4. What people are really buying

Working at a corporate taught me that it’s all about marketing.

I knew, though, from the startup world that this very idea was wrong.

People are buying you. They’re buying the people they deal with and what those people stand for.

No client in my corporate career ever gave a damn about the commoditized products I was selling. All of my clients gave a damn about my obsession to inspire the world through personal development and entrepreneurship. They were intrigued by my five years as an entrepreneur and what I learned.

This led to customers becoming friends as opposed to people that bought widgets from me and had the money they laid tracked in a CRM as ‘revenue.’

Not once in my corporate career did I have something to sell that couldn’t be bought from somewhere else, at a lower price or with better product features. The product feature my clients bought was me


5. The power of an audience

People are often too afraid to be vulnerable in the corporate world.

I never learned the power of an audience during my career working in corporates. All of that was learned between 6 pm and 8 pm every night when I was at home from work posting on LinkedIn.

Social media is not so prominent in the corporate world because it requires you to remove the corporate mask and show your flaws. Fakeness on social channels like LinkedIn just doesn’t work. People don’t engage.

Many people told me that the audience I was building on social media was career suicide. I ignored every one of them and I’m so glad I did.

These same people that warned me to stay off social media are the same ones asking me now to help them with their own social accounts.

With an audience, you can test ideas.

With an audience, you can inspire.

With an audience, you can recruit people to your team.

With an audience, you derive meaning for your life.


6. Doing the important vs. the mediocre

In corporate business, there’s a lot of noise.

Everything looks important. Everything looks like it could become a lawsuit (especially for a corporate). Everything looks like it could become a PR scandal. Everything looks risky to that next job promotion and to the business.

That’s where mediocrity thrives. With so much noise it’s easy to spend your days filing bits of paper or moving widgets from Point A to Point B without having any clue of why you’re doing it or how it contributes to humankind.

I didn’t learn the discipline of doing the important work in corporate life.

Doing the important came out of the entrepreneurial trait of problem-solving through a vision. It came from wanting to see things better than they are.

Doing the important was fuelled by a desire to achieve a goal that everybody said wasn’t possible. It’s a rebellious philosophy that pushes mediocrity the hell out of the way.


7. The way to have a meeting (ideally no meeting)

Running a meeting in corporate life follows a formula.

This formula will put almost all attendees to sleep. It’s why when you walk into a corporate board meeting, most of the execs are looking at their phone rather than paying attention to who’s speaking.

The formula goes like this:

  • Introduce everybody in the meeting (most don’t need to be there)
  • Pretend there’s an agenda (it will get hijacked…guaranteed)
  • Pretend to solve the problem by agreeing to invite more people to a future meeting
  • Pass ownership around of the problem whilst ignoring the potential solutions
  • Assigning action items which everybody ignores (thus triggering another meeting)

“The best way to have a meeting is not to have a meeting”

Meetings are needed in the corporate world because of a lack of trust and having too many cooks in the kitchen.

Have only the people that can solve the problem in the meeting, make it short and trust in the outcome and vision you’re trying to achieve.

That very philosophy makes meetings for the most part irrelevant.


8. How to make better PowerPoint presentations

You’d think with all the PowerPoints you have to do in the corporate world to educate internal stakeholders, you’d be a freaking expert at doing them.

Quite the opposite is true.

Because of the number of PowerPoint decks you have to do in the corporate world, you get worse at them.

The decks get longer, filled with more words, more acronyms and more promises to take more action.

It’s like for every year in the corporate world you add another acronym to the sentence you’re currently writing.

The belief in the corporate world is that all problems must first begin their life in a PowerPoint.

No problem can be solved without a PowerPoint. I once tried to do a presentation with only one slide. Once I explained the one slide I had prepared with a simple diagram that a four-year-old watching Peppa Pig could understand, I then blacked out the screen.

I wanted the attention on what I was saying instead of some Times New Roman, white slide, with Size 12 Font that nobody could read.

Death by PowerPoint is a real cause of death in the corporate world. It kills dreams, ideas, free speech and the will to live.


9. The way to treat people

The corporate world taught me nothing about how to treat people.

Treating people well came from my eBay days where I learned that if you give someone on eBay the thing they want, and do what you say, you’ll get what you want.

This philosophy didn’t translate into corporate life. I was told to treat people well based on what they could do for me. If they couldn’t do anything for me then what’s the point of knowing them? Right?

Wrong.

The people I treated well who seemed to have no benefit to me ended up becoming the Managers, General Managers and Inspiring Leaders five years down the road.

By not asking for stuff all the time, by treating these future leaders with respect and by being as close to a good human being as I could be, I got all the promotions and all the hard to reach opportunities.

My career in the corporate world looked like it was entirely built by luck. It wasn’t. My corporate career was built on respect, honesty and treating people well because it makes sense in the long run.


10. The true meaning of startup buzzwords

Lean startup. Agile. Disruptive. Act like a startup. Minimum viable product.

We hear these words every day in the startup and tech world. Every corporate is trying to adopt them as their own. I didn’t see any of these buzzwords in my corporate career ever be used successfully.

Lean startup meant Throw seven figures at it and see if it swims. If not, kill it fast!”

Agile meant plan the next five years of a new product, try to deal with every possible situation in the beginning and invite some management consultants.

Act like a startup meant adopt the word but still be a corporate because a sizeable business always knows best.

Minimum viable product meant fix every customer pain point in existence and build the mother of all solutions that’s going to take years to build and leave all competitors for dead. Let’s not fix one thing when we can fix everything thus fixing nothing in the process.


So what can you learn from the corporate world?

It’s not all bad. Park my humor for just one second. You can learn plenty in the corporate world and it’s not all bad.

The corporate world can teach you:

1. Leadership fundamentals

2. Corporate decision-making

3. Community values

4. The rate of technology disruption

The corporate world in some ways shows you what the past looks like so you can build the future. It shows you that size does not necessarily mean better results or more improved solutions.

What I’ve outlined above comes from dealing with hundreds of corporates over the last seven years and the commonalities around how they think.


The grass is not greener.

The corporate world sure has its problems. So does the startup world. So does medium sized business as well.

All business just has a different set of problems to solve.

The way to deal with this conundrum is to become an expert problem solver who enjoys the challenge. It’s not always easy to do.

The business world can get you down and suck the life out of you.

That’s why you need to take a break and get some perspective. Try small, medium and big business for yourself and make your own assessment.

The grass may be longer, shorter or in need of a mow but it’s definitely not greener.

<<<>>>

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How to Change Your Bad Habits for the Benefit of Your Business

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bad habits
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If you are like most people, you probably like to complain from time to time about the economy, about the markets, about how things are changing too fast or how you don’t get enough time. Moan moan moan!

However, moaning doesn’t solve problems. Instead, you can follow the “No BCD” theory and avoid blaming, complaining and defensiveness. This way you will have a totally different outlook, handle situations a lot better, and take control over your destiny. A really practical way to do this is to develop better habits.

What are the bad habits you have?

Everyone has different bad habits, but when it comes to business here are the 4 most common ones:

  • Lack of focus: Every single day, there are going to be things you intend to do and then you “run out of time” or succumb to distractions. But if you’re honest, you had the time and there was a way – you just lacked focus.
  • You’re too kind: How many times have you taken on a project which wasn’t profitable, because you “felt sorry for them”. Not only does this actually hurt you, but it also in many ways hurts the relationship you have with that client or customer.
  • Promising and not delivering: Whether it’s something you said to your team, your clients, or your suppliers, if you’re not matching your words with your actions, over time others will believe you less and less.
  • Leaving opportunities on the table: So often people complain in business they don’t have enough (money/sales/support), when actually they do – they just didn’t ask for it. Within your existing network there is probably everything you need, you just have to ask.

“Successful people are simply those with successful habits.” – Brian Tracy

Think about it. You can look at each of these bad habits and replace them with new and better ones. Imagine…

  • If you created habits that made you focus better: you’d be more productive, with the same amount of time.
  • If you learned good ways to set boundaries: you’d have a better time delivering your services or products, and you’d feel more rewarded.
  • If you kept better track of your promises: You’d feel less stressed and overwhelmed.
  • If you picked up on more of those opportunities: You’d make more money, and inject welcome energy into those who are ready and willing to work with you. The side effect would be that you could delegate things you don’t love and aren’t good at to others more capable, and replace those activities with the things you love!

Breaking those bad habits

Over the years, I have managed to create more boundaries and space for me to be efficient and effective in my work. There are ways to do that  – some habits I have learned from others who have experienced and overcome similar issues, and some are the product of my own experiments. See below!

1. Sprints (for productivity)

I have to say this is so effective. I meet at least one other person at a coffee shop or members club – if it’s not in my office with my fellow team members. We plan to do 30 or 45 minutes of work and do between 3-5 sprints in a session. Blocking out 4 hours together I find works well.

We each say what we will work on and then we get going. No talking allowed, focusing only on the task we talked about. When the timer rings we stop, compare notes on progress, have a mini break and do another one. It’s honestly my most productive time, and it makes you realise how much time we waste on distractions and even moaning about having too much work on!

“A bad habit never disappears miraculously. It’s an undo-it-yourself project.” – Abigail Van Buren

2. A tiny assignment (for motivation to break a bad habit)

I have done this now twice with 2 different friends. We talk about the bad habits we each have, whatever they might be. We give each other a new rule or habit to follow over a two week period. It has to be a “SMART” goal assignment – specific, measurable, achievable, realistic and time-bound.

3. Low hanging fruit (for grabbing opportunities)

You simply make a list of people you already know who:

  • Fit into your target market but don’t work with you yet
  • Fit into your target market but haven’t worked with you for a while
  • Experience problems you know you can solve
  • Have their own network of contacts or audience which is very similar to the people you want to talk about
  • Have the expertise in things you find challenging, and very likely the answers to your current challenges

Once you have this list, you come up with some drafted initial outreach scripts for either text, email or phone calls and then you work through your list – sending out the requests, hellos, questions, etc. If you draft your communication well, considering the mindset of the people who are receiving these outreach messages, you will find each conversation will be at the very least a learning opportunity and would certainly lead to more “yeses” than if you didn’t do this exercise.

4. The minimum criteria (for setting boundaries)

If you find that your bad habits involve you saying “yes” too often when you should be saying “no” – then this one works great. You just need to write a specific list of criteria to answer the question “Any time I will do this, I need the following things to be true first”.

For example, you only take on a client who pays less than a certain minimum threshold, who has made a written commitment that they will comply with your specific set of guidelines for their responsibilities during the project. There are so many ways you can use the “minimum criteria” technique and you can share your rules with friends and colleagues to hold yourself accountable.

Now, with all this insight I hope you feel more motivated and you can’t even remember your excuses anymore!

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