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3 Questions to Ask Yourself for a Winning Business

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successful business

“My pleasure”. We’ve all heard this before right? It is probably not implemented more than in the culture at Chik-Fil-A. I can’t tell you how many times I go in there and like clockwork they respond to every request with my pleasure. This is something that, not only separates them from their competition but continues to make them a destination for people to seek out when they are hungry.

This attitude that every employee from the cook to the owner carries is something that we should all learn from and understand the importance of in our daily interactions with people, prospects, and customers.  

Are you conditioning yourself everyday to be in a position of service for your family, friends, clients, and anyone that you come into contact with? Too many times I see people not focused and aware of the potential opportunities walking around them every day. Do you want to know why they are missing them? It is because their attitude sucks and isn’t one ready to be of service.   

1. Are You Approachable?   

Are you presenting yourself to everyone with a smile? This is a simple tactic you can implement right now that will open up more conversation opportunities for you and will have others asking how your day is going and the most common question or response from others will be, what has you smiling today?  Nature guards humans and to break down the barriers they have up, you have to be someone they feel is there to help them or be of service. Smiling first is key to opening them up and start breaking down their defenses.  

“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity” – Douglas Adams

2. Are You A Good Listener?

After you create the introduction and start the dialogue with your customer or prospect it is essential to be quiet and listen to them.They will begin to tell you what, how, and why they are looking for help and give you the opportunity to show them how your service will solve their problems and needs. Too many times I see salespeople or business individuals talk right through their prospect or customer and in essence, talk themselves right out of a sale.  

Listening is crucial to being in the customer service business. I mean how you can indeed solve a problem for someone if you first refuse to listen to them and find out their problem/problems in the first place?  

“Service to others is the rent you pay for your room here on earth” – Muhammad Ali

3. Are You An Action Taker?  

The best of the best take action to service their customers, clients, or others for that matter. Talking points are great but it’s the activity and the action steps that people are looking for and out of you. If you really want to create an environment of service, this is non-negotiable. Don’t just communicate with your prospects how you are going to help them or service them, SHOW them through your commitments, actions, and abilities to solve their problems. This is a major part of the attitude of service framework that is necessary to separate you from the all the rest.   

You must first create an environment of service in your own daily habits everyday to create the atmosphere of service you want your colleagues, clients, and general surroundings to see from you as well. Your attitude is the first thing you have to check to get this mindset in alignment with your habits.  

Create a daily smile that others find welcoming.  Listen to everything going on around you so that you are sharp and aware of your surroundings, and then attack every day with actions of solving problems and elevating yourself as the solution others seek out when they need a product or service to better their situation and business.

What are some things you do that show your attitude of service? Comment Below!

Jeremie Warner is the CEO of Rush Impact Marketing & Rush Impact Media who works with Automotive Dealers and businesses. Rush Impact Marketing helps dealers create 30 days of business in 6 days through multi-channel marketing and sales. Rush Impact Media helps businesses grow their brand to gain attention, grow their business thru the power of video and content creation. He is also the Co-Host to Huff Post 5 Podcast that Stand in their Truth Define Your Brand Podcast. Jeremie has over 20 years in the Automotive Industry. He has helped generate over $100,000,000 for dealerships all over the United States. Has helped sell more than 50,000 cars. Rush Impact Marketing has been awarded A+ rating with the Better Business Bureau for 7 years straight. Rush Impact Marketing has also been awarded 2 Guinness World Records for 2 marketing events with Guinness World Records.

Startups

12 Things That Will Help Build Your Brand Reputation for Your Startup

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how to build brand reputation
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Brand reputation drives the success of businesses, irrespective of what industry you are in. Currently, there are approximately 543,000 startups every month. 70% of these do not survive beyond two years, 50% do not exceed five years, and a third fail to cross the ten-year mark. Only a quarter of these businesses can survive beyond 15 years. (more…)

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Startups

How Your Business Can Take Advantage of Instagram to Boost Brand Awareness

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instagram for business
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To step up an effective social media marketing strategy, you have to consider the various opportunities on how you can connect with your target market on different platforms. Although Twitter and Facebook can be great when publishing company updates, Instagram is an excellent visual solution to inspire and captivate your audience. (more…)

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Startups

New to Business? Outshine Your Competitors With These 4 Tips

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how to beat your competitors
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Competition in business is natural. There is always another business that offers products similar to what you have, and you can’t avoid it. The wisest step to take is to become the best company among the swarm of like-minded business proprietors. It’s a competition that seeks to prove, once and for all, which company will stand out among the rest. It’s not just a matter of offering the best products, but also winning the hearts and minds of the people you want to be your customers. (more…)

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Startups

How to Create a Winning Startup Culture

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startup culture
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Some time back, in my infographic on 51 Business Mistakes that most Entrepreneurs Make, I had outlined that one of the biggest mistakes is that you do not give any thought as to what you consider would be a great startup culture. And, without good policies or HR to keep things in check, the startup begins to develop a toxic business culture. (more…)

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