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How A Heart Attack Can Make You See Someone Differently

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Ten days ago I was getting ready to go overseas and I got a call that nobody ever wants to receive. It was a call from a work colleague to tell me that the person I sit next to every day at work had suffered a massive heart attack.

The person that gave me the news was also one of two people that helped to revive our friend when he started to turn blue. If that wasn’t enough, this same person that helped revive our friend had also lost his mum a few months before in a similar scenario where he was present and saw it all happen.

With our friend in a critical state, I felt bad that I had to get on a plane in a few hours. I realised there was nothing I could do other than hope, but I still felt uneasy.

This unfortunate situation made me see our friend in a new way and look at life differently in these five ways:

1. You think about life without them

Instantly after I got the news of our friend’s ordeal, I started to think about life without them. Our friend was working on a project that has the capacity to change the face of the Australian business world.

He had years of expertise in his field that allowed him to see a vision for business that not everyone else could see the way he did. He put all of his passion into this project and went out of his way to bring in the younger generations to share the knowledge.

He always believed that his network was important and to treat people with the highest level of respect. It was this way of doing business that made me respect this man. Guys like him just didn’t exist in the usual business community and I wondered what would happen if he was not able to fulfil his vision.

I wondered if the person that would replace him would do the same job, with the same passion as him. When we see someone we care about go through a horrific situation like this our human brain defaults to a feeling of sadness and potential loss.

No matter how much personal development we do, this default mindset is very hard to avoid. What I found through this experience was that I had to become consciously aware of this default response to our friend’s situation. I was forced to see good in what had happened even though from the outside it may seem like there was no reason too.

I told myself that if he lived, he would be better than he ever was before and he would have a new way at looking at his health. I also told myself that if he didn’t live, that he had lived a good life and given everything he could to his work and family.

I told myself that if he were to leave this world, that someone else whom he had taught would take over his role, and use the same attributes he had shown to fulfil the original vision.

See how the power of reframing the situation can completely change what something means to you?

2. You forget how someone is

When you work next to someone each day, it’s very easy not to be truly grateful for who they are. In the case of this story, it was only when our friend was no longer sitting next to me each day that I remembered how he acted.

We often don’t get time to fully assess someone and their impact until we are put in situations where we think we may not see them again. It’s not like we do an annual review of every person we know and rate what we like about them, and think back on what they have achieved (although this gratitude exercise is something we all should do).

Not seeing our friend each day made me see the void that was left without them. The office was a lot quieter, there were fewer visitors coming in to see us who had be drawn in by our friend, and we suddenly had a knowledge gap in our team that we never were conscious of before.

What is it that makes us forget how someone is? The answer, it’s the thousands of thoughts buzzing around our head all the time that numb us from being truly grateful for the people we have in our life. It’s these thousands of mind numbing thoughts that are holding us back from success.

3. You forget that there is a family involved

After our friend had a heart attack, I found that a lot of us defaulted to thinking about what this person meant to us, and the things that would impact us individually in the future. While the sadness affected me, I saw pretty quickly that I was completely forgetting about the people that were being affected the most – his family.

See that’s the challenge, we can be very quick to look at a situation based on the effect it has on us and not think about the people who are being affected even more than ourselves. I started to think about his friends, children and his very young grandchildren.

Sure the situation was tough for me but when I started to think about what it would be like for his close family, my pain very quickly began to dissipate.

It’s when we stop looking at our own life and start thinking about other people that we truly start to heal our pain and become a leader that everyone looks up to.

4. You think you could have prevented the situation

Another life lesson that I got out of all of this was yet another default way of thinking that we all have; we think that we could have somehow, magically, prevented the situation. For me, I started thinking to myself maybe I should have pushed him more not to drink Coke or maybe I could have used what I do on Addicted2Success to help those affected instead of going overseas.

These thoughts are a natural reaction and when I really thought about it carefully, I realised that I can’t be responsible for everyone else choices. If someone wants to consume something that is very bad for them, it’s not a good idea for me to try and force my beliefs or opinions on them.

I thought to myself, “Tim not everyone is trying to live to 150 years old and maybe they want to enjoy life and have a soft drink when they like.”

This change of perspective helped me a lot in thinking of our friend in a different light. In terms of not being present for the whole event, again, I realised that tragedy is going to happen in the world all the time and I can’t be everywhere at once.

In these difficult situations, the best thing you can do is let the people who are there step up and take care of everything (which is what happened in this story).

The last thing I thought I could have done to prevent or help the situation was to use the tools I use on Addicted2Success to help. Now, while I thought I couldn’t do this, as it turns out I did. When I returned from overseas, we wrote a card to our friend, and I left a heartfelt, inspiring message in there.

I then wrote this article to help the situation further as well as talking with the people that were involved and using some of the personal development tools I have in my toolbox. So we can’t prevent every situation, but we can always help, and it doesn’t have to be right away as these situations can have an effect for months and sometimes years.

5. You reflect on your own life

As I spoke with people about what had occurred when I returned from overseas, I had an unexpected thing happen; I began to reflect on my own life. Explaining how all of this had affected me made me reflect on what I was about to go through.

In a video I posted on Addicted2Success last week, I spoke about how I am about to go to hospital and what might happen. What became apparent is that I’m using what happened to my friend and the lessons I learnt, to help me with my own battle in hospital next week. Everything I was saying to others about my friend’s heart attack, I was also saying right back to myself.

Maybe all of this madness was in some way meant to happen so that it could help me with my own struggles. Maybe that was the empowering reason for it all and I was just a participant in this life lesson that spanned across multiple people.

Have you had a situation like this occur? What was the empowering life lesson you got from it? Let me know in the comments section below or on my Twitter and Facebook Pages
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Life

What to do when you are busy and nothing is moving

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Image Credit: Addicted2success

Most people are not stuck. They are occupied and occupation has become the proof that their life is going somewhere.

A full calendar, a cleared inbox, a course left open in a tab. From the inside it feels like motion. From the outside it is a person maintaining an identity. The identity is “someone who is working on it.” That identity is comfortable, because it never has to finish. Finishing would force a result into the world, and a result can be judged. Busyness cannot… Busyness can only be respected.

This is why a year can pass and look identical to the one before it. You did not waste it on the couch. You spent it protecting the story that effort and progress are the same thing. They are not. Effort is energy spent. Progress is a change in the world that was not there before you sat down. An invoice sent. A page that exists. A skill you can perform without the tutorial beside you. A decision that used to live in your head and now lives in someone else’s. If none of those appeared, you rehearsed. Rehearsal feels like training. It does not move the life.

The mind will argue with this, because the mind is loyal to the identity. It will offer the meetings, the late nights, the fact that you care. Caring is not evidence. Tired is not evidence. The only evidence is an artifact, something a stranger could encounter without you explaining how hard the week was. When that artifact is missing, people reach for a harsher story. They decide they are the kind of person who does not follow through. A lot of the signs people read as failure are this misreading. The pattern is real. The verdict is early. You have been reinforcing a self that stays in motion so it never has to become a self that ships.

Attention is the material. Not time. You can have twelve hours and still produce nothing, if those hours are leased out to whoever asked last. Other people’s urgency is a drug. It lets you feel necessary without choosing. Choice is heavier. Choice means one outcome for the week, named before the noise arrives, small enough to finish and specific enough that you will know if you lied. A theme is not an outcome. “Get healthier” and “work on the business” can survive any week unchanged. “The page is live” cannot.

When the smaller request shows up, and it will, with a person attached and a tone that implies you are difficult if you decline, that is the test. Saying yes keeps the identity intact. You remain the reliable one, the one who responds, the one whose calendar proves they are in demand. The cost of being that person is the outcome you named, quietly deleted so you can stay liked. One refusal is not a personality. It is how the chosen thing survives.

The rest is almost dull, which is why people skip it for another system. Preparation without a point at which it must become the thing is a sophisticated form of delay. Research feels like virtue. A draft, even a bad one, is a commitment. Before you leave the work, leave a trace of the outcome, not a trace of your responsiveness. A paragraph. A number. A message that asks for the decision. The trace is what your future attention will be able to build on. A memory of having been busy will not be there. Memory keeps the stress and misplaces the output.

Do this long enough and the identity starts to lose. Not in a speech. In a pile. Weeks that each left one finished thing do not feel like a reinvention while you are inside them. They feel like slightly less drama. Later, the life is different, because you stopped using activity as a substitute for becoming the person who completes.

Busy was never the problem. Busy was the costume. The work moves when you are willing to be seen with a result, instead of with a schedule.

Here is a video I shot on YouTube about how you can get unstuck:

Enjoy!

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Life

The Legal Details That Matter When Pursuing a Wrongful Death Lawsuit

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Image Credit: Addicted2success

A wrongful death case is not a story most founders expect to be in. It arrives as a call, a name, and a stack of questions that do not wait until the business is quieter. Who is allowed to file, who else may be responsible, what can be proved, what the family has lost, and how long the law gives you all sit underneath the outcome. The piece below is the plain version of those questions, before anyone is asked to guess at a result.

Several legal questions sit behind a wrongful death lawsuit long before the case reaches a final outcome. The people involved, the party who may be responsible, the evidence available, the losses that can be documented, and the deadline for taking legal action can all affect how the case is handled. Pursuing a wrongful death lawsuit therefore involves more than presenting the basic facts surrounding a death.

Each detail has its own place in the legal process, and some issues may require closer review than others. Looking at these details together helps show what can shape the case from its foundation through the stages that follow.

Establishing Who Can Bring the Lawsuit

The first legal detail is identifying who has the right to bring a wrongful death lawsuit. The answer is not the same in every situation because state laws can set specific rules about who may file and how the case may be handled.

A surviving spouse, child, parent, or another eligible person may have a role under the law that applies to the case. In some situations, a personal representative of the estate may also be involved.

The relationship between the person who died and the person bringing the case can therefore matter. Legal records may be needed to establish that relationship and the person’s role in the lawsuit.

Identifying the Parties Connected to the Death

A wrongful death case also requires attention to the parties connected to what happened. The person responsible may not always be the only party involved. Depending on the circumstances, a business, employer, property owner, driver, or another organization may have a connection to the events.

The available facts help identify which parties need to be considered. Accident reports, workplace records, property information, medical records, and other documents may provide useful details about the circumstances.

Identifying the right parties early can help keep the case focused. It also gives the legal process a clearer record of who may be connected to the events being examined.

Building the Case Around Evidence

Evidence gives structure to the facts of a wrongful death case. Without a clear record, important parts of the circumstances may be difficult to establish.

Relevant evidence can include:

  • Police or accident reports
  • Medical records
  • Photographs and video
  • Witness statements
  • Employment and financial records

Each source can provide a different part of the account. A photograph may show conditions at an accident scene, while a witness statement may describe what was seen. Medical records can provide information about the injuries and treatment that followed.

The strength of the record depends on the facts and evidence available. Each document needs to be reviewed in relation to the circumstances of the death.

Understanding the Losses That May Be Part of the Lawsuit

The legal details do not stop with the cause of death. A wrongful death case may also involve losses connected to the person who died and the surviving family members.

Depending on the law that applies, these losses may include funeral expenses, medical costs related to the final injury or illness, lost income, and other documented losses. Some laws may also recognize other types of damages.

The records supporting these losses can be important. Bills, income records, employment documents, and other financial information can help show the amounts involved.

The types of losses that may be considered depend on the applicable law and facts of the case, so each matter requires its own review.

Paying Attention to the Filing Deadline

Time can become one of the most important legal details in a wrongful death lawsuit. Laws often set a deadline for starting legal action, commonly known as a statute of limitations.

That deadline is not necessarily the same for every case. It can depend on the state, the type of claim, and other facts surrounding the death. Certain circumstances may also affect how the deadline is calculated.

Because missing a legal deadline can affect the ability to pursue a case, the applicable time limit needs to be identified as part of the legal review.

Preparing for Disputes Over Fault or Damages

A wrongful death lawsuit may involve disagreements about responsibility or the losses being claimed. The opposing side may challenge the facts, question the evidence, or disagree about the amount of damages.

These disputes can bring more attention to the records supporting the case. Witness accounts may need to be compared, documents may need further review, and certain facts may remain contested.

A disagreement does not mean every part of the case is unclear. It means the disputed points need to be separated from the facts that can be supported by available evidence.

Bringing the Legal Details Together

By the end of the review, the strength of the case often comes down to how well its separate details fit together. Who can bring the lawsuit, which parties may be involved, the evidence available, the losses that can be documented, and the applicable deadlines all have a place in the process.

Pursuing a wrongful death lawsuit means keeping these details connected while paying attention to anything that could affect the case later. A careful review can help keep the focus on the facts, the available evidence, and the circumstances surrounding the death.

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Life

When everyone your age looks further ahead than you

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Image Credit: Addicted2success

I was 31, in a rental with a desk by the window, and a man I had gone to school with had just posted a photo from the driveway of a house I could not have paid the deposit on.

I did the thing you are not supposed to admit. I opened his profile and went back two years. Then I opened another one. Then I sat there with the laptop warm on my legs and did a silent audit of people who were not in the room. One had a title. One had a kid on his hip and a caption about being tired and grateful, which is a kind of wealth even when the tired part is true. One had sold something. I had a draft, a half-finished offer, and a week that had gone to other people’s emergencies. By the time I closed the laptop I had talked myself into being late for a race nobody had entered me in.

That feeling has a public name now. People call it a quarter-life crisis, and the piece we already have on the five stages of that stretch is the cleaner map. This is the messier part. The part where you are not in crisis so much as in a group chat, watching other lives render in higher resolution than yours.

The trick the feed plays is small and mean. It shows you the outcome and hides the Tuesday. The house does not come with the argument about the mortgage. The job title does not come with the Sunday night dread. The company that “just closed a round” does not come with the founder awake at 1 a.m. wondering if the round was a delay, not a win. You compare your unedited week with their edited year, and then you call the gap a fact about you.

I have done this with money, with work, and with the age I thought I would be married by. None of those clocks were mine. They were borrowed from an uncle, a podcast, and a man on the internet who got lucky in 2016 and has been explaining it as a system ever since. The system part is what gets you. If his life is a system, then your life is a failure of discipline. That is a very expensive story to believe, because it sends you into a month of frantic catching up that does not move the thing you actually wanted.

What I started doing, after too many of those nights, was writing the comparison down in a boring way. Not a mood journal. Three lines. Whose life I had just measured myself against. What I had actually seen. What I had invented. The invented column was always longer. A photo of a kitchen became a marriage that worked. A conference badge became a career that was settled. I was filling in a whole house from a door.

There is a related panic that sounds more practical. The sense that you are not behind other people so much as behind the version of you that was supposed to have arrived by now. That one is harder, because it does not require a feed. It only requires a promise you made at 23. We have a harsher page on the signs people read as failure, and a lot of the traffic on it is this exact hour. Someone is up, searching, trying to find out if the feeling is a forecast. Most of the time it is a forecast they wrote themselves, then forgot they were the author.

The useful question is not “am I behind.” It is “behind relative to what, and did I agree to that clock.” A man who wanted a company by 30 and has a job he does not hate is not late. He changed his mind, or the market did, and he has not updated the sentence. A man who wanted a company and has spent two years performing busyness for an audience of classmates is late for his own work, which is a different problem and a more fixable one.

I still keep a record of the week, because the feed is a liar and my memory is loyal to it. A plain note is enough. Some people want the note to argue back with a chart, sleep, training, the hours that actually went to the work. Whoop will do that if you already wear one. A paper line on the fridge will do it if you will not. The tool is not the point. The point is having something in the room besides the photo from the driveway.

If you are in the year I was in, the house is not evidence. It is a photo. Your week is the thing you can still edit, and it will not look like his driveway even when it is going well. That is not you failing the timeline. That is the timeline being a collage of other people’s endings, pasted over the middle of your ordinary Thursday.

Here is a talk I delivered LIVE in Capetown on how you can stop comparing yourself to others

 

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Life

The People Behind Second Chances: How Public Service Workers Help Communities Move Forward

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Image Credit: Addicted2success

A second chance rarely begins with one big breakthrough. More often, it starts with a caseworker returning a phone call, a reentry coordinator helping someone get an ID, a housing navigator finding a safe bed, or a workforce specialist connecting a person to training. Across public sector jobs and community-based roles, these workers help people rebuild after incarceration, addiction, homelessness, family instability, and other setbacks that can make the future feel out of reach.

Why do second chances take more than one program?

Second chances take more than one program because people rarely face just one barrier at a time. Someone leaving incarceration may need housing, transportation, mental health support, substance use treatment, employment services, legal documents, family reunification help, and a plan for meeting supervision requirements. A person recovering from addiction may also be trying to repair relationships, manage debt, find stable work, and avoid returning to unsafe environments.

That is why effective support is usually coordinated, not isolated. A job training program matters, but it may not work if the participant has no childcare. A housing referral helps, but stability can still fall apart without income, treatment, or peer support. Second chances public service workers often become the bridge between these moving pieces, helping people navigate systems that can otherwise feel confusing, intimidating, or impossible to manage.

The daily work behind rebuilding a life

The public often sees the outcome: someone gets a job, stays housed, completes treatment, or reunites with family. What is less visible is the steady, practical work that helps make those outcomes possible. Reentry workers, social workers, probation and parole staff, housing specialists, behavioral health teams, and nonprofit partners often spend their days solving problems that do not fit neatly into one category.

They may help a person gather documents, prepare for an interview, enroll in benefits, schedule counseling, or understand court requirements. They may also coach people through frustration when applications are denied, appointments are missed, or progress is slower than expected. This work requires patience because setbacks are common, but it also requires accountability. The goal is not simply to offer sympathy; it is to help people take realistic next steps and stay connected to support long enough for those steps to matter.

For many clients, trust is one of the first barriers. People who have experienced incarceration, homelessness, addiction, or repeated system involvement may expect judgment or disappointment. Public service workers can change that dynamic by being consistent, clear, and respectful. Over time, reliability becomes part of the intervention.

Coordinated services turn good intentions into real support

When multiple agencies serve the same person, coordination can make the difference between progress and overwhelm. Without it, clients may have to repeat their story again and again, carry paperwork between offices, or receive conflicting instructions. Workers may also miss important updates, such as a housing change, a relapse risk, a missed appointment, or a new employment opportunity.

This is where public sector case management software can support the human side of the work. Used well, it helps teams track referrals, document goals, monitor service plans, and communicate across programs while protecting sensitive information. Software does not replace relationships, judgment, or compassion, but it can reduce administrative friction so workers have more time to focus on people.

Strong coordination often includes:

  • Shared goals: Workers and clients understand what success looks like, whether that means stable housing, employment, recovery milestones, compliance, or family stability.
  • Clear referrals: Each service connection has a purpose, a next step, and a person responsible for follow-up.
  • Timely updates: Teams can respond quickly when circumstances change instead of waiting until a crisis grows.
  • Client-centered planning: The plan reflects the person’s real needs, strengths, risks, and readiness, not just program availability.
  • Reduced duplication: Agencies avoid making clients complete the same tasks repeatedly when information can be responsibly coordinated.

What challenges do people face after incarceration, addiction, or homelessness?

People rebuilding their lives often face practical barriers and emotional pressure at the same time. After incarceration, a person may struggle to find employers willing to consider them, secure housing with a record, or rebuild family trust. After homelessness, the daily work of survival can leave little room for paperwork, appointments, or long-term planning. After addiction, recovery may involve changing routines, relationships, environments, and coping skills all at once.

These challenges can stack quickly. A missed bus can lead to a missed appointment. A missed appointment can delay benefits. Delayed benefits can increase stress, and stress can increase the risk of relapse, conflict, or disengagement. To someone outside the situation, the problem may look like a lack of motivation. To a trained worker, it may look like a system of barriers that needs to be broken into manageable steps.

That is why public service workers often focus on both immediate needs and long-term stability. They may help someone secure food or shelter today while also building a plan for employment, recovery, education, or family support. The best work recognizes urgency without losing sight of the bigger picture.

Workforce development creates a path toward stability

Employment is not the only measure of a successful second chance, but it is often a turning point. Workforce development programs can help people build skills, prepare resumes, practice interviews, earn credentials, and connect with employers who are open to hiring candidates with nontraditional backgrounds. For someone trying to rebuild, work can provide income, structure, confidence, and a stronger sense of belonging.

Still, workforce support must be realistic. A person may need help explaining gaps in employment, arranging transportation, finding clothing for interviews, or balancing work with treatment or supervision requirements. Workers who understand these realities can help participants choose opportunities that are achievable, not just available.

Effective workforce development for people rebuilding their lives often includes:

  1. Assessment of strengths and barriers so the plan fits the person’s skills, goals, and immediate needs.
  2. Job readiness coaching that covers communication, punctuality, conflict resolution, and workplace expectations.
  3. Training or credential pathways that connect to real opportunities in the local labor market.
  4. Employer engagement to build understanding and reduce stigma around hiring people with past setbacks.
  5. Post-placement support so challenges at work do not immediately become job loss.

When workforce teams coordinate with case managers, treatment providers, housing programs, and community organizations, employment becomes part of a broader stability plan rather than a stand-alone requirement.

The people behind the process make the system more human

Systems can be hard to navigate even for people with time, transportation, internet access, and stable housing. For someone in crisis or transition, the system can feel like a maze. Public service workers make that maze more human by translating requirements, setting priorities, and helping people recover from mistakes without giving up.

Their work also benefits communities. When people receive support that helps them stay housed, employed, healthy, and connected, families become more stable, and neighborhoods become stronger. The impact is not limited to the individual client; it can extend to children, employers, service providers, and public systems that are less burdened by repeated crises.

A stronger future depends on connected support

Helping someone rebuild after incarceration, addiction, homelessness, or another major setback is complex work. It requires compassion, structure, coordination, and practical tools that help workers see the whole person, not just one problem. No single program can carry that responsibility alone.

The most effective second chances happen when public agencies, community organizations, workforce partners, and frontline workers move in the same direction. Behind every successful fresh start, there is often a network of people who refused to let one setback define an entire life.

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