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10 Things You Can Do to Build a Great Brand in the Digital World

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building a brand

Great brands are created by the love and affection of the people. When you care for your customers, it is reflected in your products and services. The most memorable and iconic brands are emotionally connected with their customers. Today, the internet is probably the biggest influence on how brands are built in the digital age.

Here are 10 things you can do to build a great brand in today’s digital world:

1. Stellar designs

The best brands are expressed by the most fluid designs. Attractive consistent designs are important to woo and catch the attention of the users. Design is one of the most important facets of building a brand. It expresses your brand & influences the way consumers think about your company. It is also an effective way to stand out from the competition. Successful brands like Apple, Rolex, & Louis Vuitton, use designs to create a feeling of pride and exclusivity for their customers.

2. Delightful user experience for products & services

What makes top companies like Apple, Harley Davidson, & Rolex sell their products at top premium? It is a great user experience. When products and services are built with users in mind, it creates a delightful experience for users. It puts your brand on a higher pedestal, improves adoption, and commands user respect. The cost of delighting a customer is negligible compared with the price you pay when you disappoint them.

3. Communicate your higher purpose

The internet has made it easier for brands to communicate with the world. However, the ease of communication has also led to lot of noise. Great brands are able to tell stories that connect with people. They stand out from the crowd. They articulate who they are, what makes them different, their aspirations, why they exist and what they do for your customers. For brands like Nike, it was about honouring the athletes. Apple sparked great curiosity with the ‘Think different’ campaign.

“Success is the sum of small efforts, repeated day in and day out.” – Robert Collier

4. Customer service anytime anywhere

Customer Interactions and feedback are invaluable for shaping products and services. Today, the companies that use digital tools for improving customer service are surging ahead of their competitors. The idea is to provide interactive, fast and ubiquitous service across channels for customers. The customers expect a seamless transition between platforms and devices. The ideal solution of it is to integrate WhatsApp API into your website. WhatsApp is the most popular communication channel used all over the world. Integrating the API allows you many benefits like personalized experience, better customer engagement etc.

5. Be Social & build your tribe

Social media and the web have created a level playing field for companies around the world. The brands that are creating valuable content are growing their followers and reach. Content that is created to genuinely help the customers resonates with the users.

The best brands are not only building social communities, but also engaging with people in real world. The face to face communication strengthens the bonding and builds a loyal community that endorses products/services to others. How brands combine the digital and physical space is now shaping their fortunes. People want to be part of a meaningful community and the top brands are building them.

6. Personalized interactions with customers

Digitization is a great boon when it comes to customer interactions. Every interaction with your customer can be tracked and personalised. The ease with which the customers can interact with your company and get things done matters a lot. These seamless interactions are important across all customer touch points. Every interaction with the customer is a chance to build a relationship and a loyal army for the brand.

7. The right talent and teams

To build innovative products & services, it is important to attract and retain talent. It is important to build great teams. When teams are aligned to a long term vision of the company, the results are visible in the quality of the offerings. Your talent pool and teams represent their quality and commitment defines your identity. When teams are aligned to a common goal and purpose, they give their best and create amazing stuff that makes companies iconic.

“To live a creative life, we must lose our fear of being wrong.” – Joseph Chilton Pearce

8. Digitized solutions & services

Reimagine the consumer experience when dealing with your brand. Digitization of services makes things easier for customers. For example, leading banks around the world have introduced digitised systems for getting customer feedback. Airports around the globe are using digital solutions to reduce customer’s time to clear immigrations and procedures. Several industries are now looking at digitization to make things easier for their consumers.

9. Improved outreach with digital media

With the rise of digitisation, it is easier for brands to reach out to their target users. The demographics of their target users like age, location, income levels, interests, can be specified to reach them. The campaigns can be designed to improve the outreach and have meaningful engagement with the prospects. How creatively a brand can spread its message to the target users can distinguish it from its competition. With digital media, brands can get global exposure and sales.

10. Thrive on value economy

In a crowded marketplace, it is easier to build credibility with value. The successful brands have deep rooted understanding of their customers pain points and goals. They offer solutions to these problems that are critical to their customers. For example, brands like Amazon have been so successful, because they have been able to provide incredible value to their customers by offering great discounts and seamless delivery of the goods.

Conclusion

Brands need to constantly ask themselves how their business will change and adapt quickly to serve their customers proactively. The consumer needs are changing fast. Brand loyalty is a thing of the past. Businesses need to evolve constantly to meet the needs of their customers. Brands are now leveraging digitization to take an integrated view of things, evaluate and take necessary actions for driving the changes to meet the consumer needs.

What are some other ways to build a brand online? Comment below!

Image courtesy of Twenty20.com

Apoorve Dubey is the founder and C.E.O of Kreyon Systems Pvt. Ltd, a fast growing Software company that serves clients in more than 10 countries. He is an alumnus of IIT Madras. He is the author of the best-selling book, “The Flight of Ambition” published by Macmillan and a co-author of “Successful organisations in action”. The driving passion in his life remains to be able to contribute to the success of others. To know more about Apoorve and his work, you can visit www.kreyonsystems.com, his twitter handle is https://twitter.com/ApoorveDubey.

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Entrepreneurs

10 Lucrative Buy and Sell Businesses to Start in 2024

The buy-and-sell business model provides opportunities across many niches

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Businesses to start in 2024

In the dynamic landscape of 2024, starting a business that capitalizes on buy-and-sell models can be incredibly lucrative. This article explores ten different models that entrepreneurs can consider. These ventures range from real estate flipping to trading in domains and luxury items, providing a broad spectrum of opportunities regardless of your initial capital or interest area.

1. Car Flipping

Flipping cars can be a very lucrative business venture for an individual with business acumen, an eye for value, and mechanically adept at cars. It involves buying under-priced cars, restoring, and selling them for a profit. For deeper insights and opportunities in this market, refer to sca.auction.

2. Real Estate Flipping

Flipping real estate—be it houses, condos, or even commercial properties—remains pretty solid business, especially in markets where real estate values are on the way up. Investors buy properties relatively low, do rehab or renovation, then sell at a profit.

The success of the area is endowed with a huge potential spotlight, the ability to juggle various elements such as local real estate market knowledge, and efficient management of renovations.

3. Vintage E-commerce

With the advent of technology, it became easy to sell vintage or retro items over the online selling platform. Be it clothes, furniture, or even collectibles, consumers these days prefer something unique that is eco-friendly and which may have a nostalgia quotient in it. Hence, it brings the opportunity to open an e-commerce shop effectively.

4. Domain Flipping

If you have the skill to predict catchy phrases or business names that would be popular in the future, then buying and selling domain names would be a very profitable business. Register prices are available to purchase domains, which later can be sold at high prices to interested parties or businesses that wish to get an early online identity.

5. Luxury Items

One of the most promising buy-and-sell businesses is the luxury market, and what makes it very attractive is its less sensitivity towards economic downturns. Some of the common items in the luxury market include high-end watches, jewelry, and art, rare cars, all with high yields. Most times, items do appreciate, especially when they are limited editions.

6. Sports Memorabilia

While the sports memorabilia trading business can at times seem lucrative, especially when one focuses on big personae or big events, authenticity and rarity can definitely help items fetch top dollar. Provenance and limited supply both go towards inflating their values.

7. Sneaker Reselling

In recent years, the sneaker resale market has exploded, fueled by a commodity of scarce releases and athletic brand collaborations with a list of celebrities. Today, with operations such as StockX and GOAT, it’s really that easy to break into the worldwide market. It’s pretty easy to find your buyers and make a very good profit if you’re targeting the right trend and releases.

8. Book Flipping

Flipping rare and first editions can become a really meaningful, and yes, one more profitable, business for a book lover. Sometimes the signed ones, rare manuscripts, or those early editions of famous novels could sell for thousands of dollars, usually done by collectors or academic institutions.

9. Furniture Upcycling

Upcycling furniture consists of restoring and using second-hand furniture to sell it at a higher price. For the environmentally aware consumer, this business model has great appeal. It could be pretty profitable if done with good taste and talent in design and restoration.

10. Electronics Flipping

Smartphones, tablets, and laptops resell at values significantly high; hence, business ensues. Buy, refurbish, and sell in better condition to appeal to budget-minded consumers looking for technology at more affordable price points. 

Overall, The buy-and-sell business model provides opportunities across many niches. Be it real estate flipping or vintage item upcycling, you can succeed in both models with market understanding and trend application. That, with careful planning and strategic investment, will throw huge financial returns for these business models in 2024.

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Entrepreneurs

How Your Business Can Outmaneuver Your Competitors by 85%

Did you know that companies that master big data can outmaneuver competitors by 85% in sales

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big data strategy

Did you know that companies that master big data can outmaneuver competitors by 85% in sales and more than 25% in gross margins? Sounds inspiring, right? But the thing is that data alone isn’t enough. Rather, it’s the strategy behind it that unlocks these enviable boosts. So, this article explores how to make the most out of your big data and build a strategy that’s functional and competitive. (more…)

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Most Entrepreneurs Fail to Do This and It’s Killing Their Success

Celebrating progress also provides entrepreneurs with the psychological sustenance needed to endure the marathon of building a business

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celebrate your milestones

The journey from a mere concept to a tangible reality is one of the most exhilarating yet challenging paths an entrepreneur can navigate. This odyssey is punctuated by milestones that stand as testaments to perseverance, innovation, and relentless hard work.  (more…)

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Entrepreneurs

9 Ways Augmented Reality Gives Your Business a Competitive Edge

By embracing AR technology, companies can unlock new opportunities for growth, innovation, and success

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augmented reality in business

Leveraging Augmented Reality for Business Advancement: Exploring Applications

In the ever-evolving landscape of business innovation, Augmented Reality in business emerges as a transformative force, reshaping traditional paradigms and unlocking new opportunities for growth and advancement.

Through a comprehensive examination of AR’s capabilities, applications, and business benefits, this article serves as a roadmap for enterprises seeking to harness the full potential of augmented reality to propel their success in the digital age.

UNI.Agency as a forefront developmental agency tailors unmatched digital products and immersive experiences. They help companies outperform their competitors and customers’ expectations. And now, there is time to delve deep into the AR realm.

Gaining Insight into Augmented Reality

From revolutionizing customer experiences to optimizing operational efficiency, AR in retail is poised to drive significant advancements in how businesses operate and engage with their stakeholders.

Augmented Reality (AR) seamlessly integrates digital information and virtual objects into the real-world environment, offering users an immersive and interactive experience through devices like smartphones or AR glasses.

It revolutionizes various industries, from entertainment to healthcare, by enhancing perception and creating innovative opportunities for engagement and exploration in the digital era. AR not only enriches our understanding of reality but also opens up new possibilities for creativity, communication, and problem-solving, making it a powerful tool for businesses seeking to enhance customer experiences and streamline operations in an increasingly digital world.

Differentiating Augmented Reality and Virtual Reality

Augmented Reality (AR) overlays digital elements onto the real world, enhancing the user’s perception of their environment. Virtual Reality (VR), however, immerses users in entirely virtual environments, blocking out the real world. There are some core differences between these two technologies in gear and display approaches:

  • AR enriches reality with digital information, while VR creates entirely immersive virtual experiences.
  • AR typically requires less specialized hardware, like smartphones or AR glasses, while VR often involves dedicated headsets.
  • AR is commonly used for enhancing real-world experiences, such as in gaming, retail, and navigation, encouraging augmented reality shopping. Whereas VR is primarily employed for immersive simulations, training, and entertainment in fully virtual environments.

The Influence of AR on the Customer Experience Journey

As of 2024, Augmented Reality (AR) has evolved into an indispensable tool across various sectors, offering immersive and interactive experiences that seamlessly blend digital elements with the real world.

Stimulating Interest

Augmented Reality (AR) captivates customers by offering visually engaging experiences that spark curiosity and intrigue, enticing them to explore products or services further.

AR’s ability to overlay digital content onto the real world creates an immersive and attention-grabbing experience, drawing customers in and igniting their interest.

Educating and Empowering Users

AR in business empowers users by providing interactive and informative experiences that educate them about products, services, or concepts in a visually compelling manner.

Through AR, customers can interact with virtual models, animations, or informational overlays, gaining a deeper understanding of the features, benefits, or use cases of the offerings.

Exploring Further Depths

AR encourages customers to delve deeper into products or services by offering immersive and interactive experiences that go beyond traditional marketing materials.

By allowing users to explore virtual representations of products in real-world contexts, AR in retail provides a unique opportunity for customers to visualize how offerings fit into their lives, fostering deeper engagement and understanding.

Business Benefits of Augmented Reality

Businesses utilize AR for diverse applications, including product visualization, virtual try-ons, and enhanced customer engagement. In education, AR transforms learning experiences by providing interactive simulations and visualizations.

Additionally, AR has become integral to industries such as healthcare, where it facilitates surgical training and patient education. With advancements in AR technology and widespread adoption, it continues to shape how we perceive and interact with our environment, ushering in a new era of innovation and connectivity.

Let’s look at why AR has become so indispensable as a business tool nowadays.

Revolutionizing Training Methods

AR in business transforms training by offering immersive, interactive simulations that replicate real-world scenarios, enhancing employee learning and skill development.

It’s lucrative for hands-on training experiences. Since there’s no need for physical equipment or environments, reducing costs and logistical constraints while improving knowledge retention and performance.

Boosting Productivity Levels

Augmented Reality in business boosts productivity by providing real-time access to information and guidance, allowing employees to complete tasks more efficiently and accurately.

Through AR-powered tools and applications, workers can streamline workflows, troubleshoot issues, and collaborate effectively, resulting in increased output and operational efficiency.

Implementing Dynamic Marketing Approaches

AR enables businesses to implement dynamic marketing strategies that captivate and engage audiences in unique ways.

By integrating AR into marketing campaigns, companies can create interactive experiences that drive brand awareness, customer engagement, and sales conversions, setting themselves apart in a crowded marketplace.

Fostering Product Development

Augmented reality and marketing foster innovation in product development by facilitating virtual prototyping, design iterations, and collaborative decision-making.

With AR, teams can visualize and test product concepts in 3D, gather feedback from stakeholders, and make informed design decisions faster, leading to faster time-to-market and more successful product launches.

Creating Tailored Customer Experiences

AR creates personalized customer experiences by allowing users to interact with products and services in customized ways.

Through AR-enhanced applications and experiences, businesses can tailor content, recommendations, and promotions to individual preferences and behaviors, enhancing customer satisfaction and loyalty.

Amplifying Brand Recognition

Augmented Reality shopping amplifies brand recognition by providing memorable and shareable experiences that leave a lasting impression on customers.

By incorporating AR into branding initiatives, companies can create immersive brand experiences that spark conversations, increase social media engagement, and strengthen brand loyalty, ultimately driving business growth and success.

Final Thoughts

In conclusion, Augmented Reality in business stands as a transformative force, offering a multitude of benefits across various aspects of operations. From revolutionizing training methods to boosting productivity levels, AR empowers businesses to thrive in an increasingly competitive environment.

By embracing AR technology, companies can unlock new opportunities for growth, innovation, and success, while delivering immersive and engaging experiences that resonate with customers and stakeholders alike.

As AR continues to evolve and integrate into everyday business practices, Uni will incorporate the best practices to promote business advancement and drive meaningful change for the clients. We’re to shape the future of commerce to your benefit.

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