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Success Advice

Why Children Are the Best Salespeople and How You Can Learn From Them



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A mom is shopping with her three-year-old, who happens to find the PERFECT rainbow stuffed fish they can’t live without.

“Mom! Can I get this?” 

“Not today, sweetie. Let’s put it back.”

“I’ve been good all week, and you told me if I’m good all week, I can get a prize.”

“It’s Tuesday.”

“Can I just keep it while we’re in the store?”


Never once does the child give up on getting the toy. They just switch tactics. Kids make excellent sales teachers because they show you that selling is the foundation of relationships. Every relationship you have is about getting the other person to buy into something, share something, give something, or experience something with you. When you start to see how often you naturally sell, sales become easier because you stop fighting your sales instincts.

Kids don’t let the word no discourage them

As a matter of fact, kids often let the word “NO” fire them up, trying harder for what they want (AKA: the sale). You’ve seen this often with successful people. Michael Jordan, who was cut from his high school basketball team, went on to become (arguably) the most legendary basketball player in NBA history to date. Einstein failed the entrance exam to the Swiss Federal Polytechnic School. J.K. Rowling was rejected by twelve publishing houses before her worldwide phenomenon, Harry Potter, was accepted. And the stories of not taking “no” for an answer don’t stop there! Stories of overcoming rejection are everywhere, and part of every successful person’s experience. 

So where’s the line? Most often, “no” means “not right now” or not this particular prospect. Your job is to show up, serve, and make the offer that fits the prospect. If the prospect isn’t ready or says “no” today, that doesn’t mean they never want to talk about it again (unless that’s what they tell you). Following up is key, but here’s the deal. You don’t follow up to make the sale, you follow up to see where your prospect is in their journey and what they need. That will show you when to ask for the sale again. 

Keep in mind that getting a “no” doesn’t mean your product is bad. More than likely, you’re talking to the wrong people. If you allow all of the “no’s” discourage you from selling your product, then you’re going to continue to struggle with sales. When you hear a bunch of “no’s”, ask yourself if you’re selling to the right people or if there’s another market you should be serving with your offer. 

The times “no” means “STOP! Do not pass go!” is when the prospect has laid out clear, distinct boundaries and persisting infringes on their consent. If a prospect says, “Stop calling me,” or “This offer isn’t right for me. I don’t want to talk anymore,” then they have made it clear that the conversation is over. 

Making offers should always be for the benefit of the prospect. So make sure you respect their boundaries, and when it comes to making sales, don’t drop the ball on your follow up game. 

“Approach each customer with the idea of helping him or her to solve a problem or achieve a goal, not of selling a product or service.” – Brian Tracy

Kids master indirect pressure

Kids know how to use “indirect pressure.” Indirect pressure is a way to follow up with authority, instead of apologetically. Here’s an example of kids applying indirect pressure: 

“Daddy, remember when you said the next time we go to the store, I can definitely get a toy? You said that right? You remember you said it, right?” 

Before Daddy has time to remember if he actually said that, he’s in the car, on the way to the store. 

In a sales environment, this looks a little different, but the concept is the same. In this example, notice the difference between the novice salesperson and the expert salesperson.

If a prospect says they’ll be more available to talk next week, when you call them back don’t say, “I just wanted to call you back,” or “I’m just checking in.” An expert salesman says “Hey, John. You told me to follow up with you this week, so I’m calling to follow up. I’m excited to share with you what I have.”

The novice’s words have an undertone of “not wanting to be a bother”, which comes across as apologetic and weak. The expert’s words are acknowledging the agreement with the prospect and moving the conversation forward with confidence. This one skill can be a make or break in your follow up toolbox. 

Kids never lose passion for what they want

Children are not afraid to ask directly for the sale because they believe in what they’re asking for. Think about this in your life. It doesn’t matter if there’s a movie you want to see, a restaurant you want to go to, or a grill you’ve been eyeing, if you believe that getting or doing that thing will make your life better in some way, then you’re going to ask for it. 

It’s no different in sales. No matter how many times you’ve pitched your product or service, you need to not only believe in the power of your offer, you also need to have that same sharp, enthusiastic tone and demeanor every time you speak to a prospect. It’s not just the words that sell your offer, it’s your tone and body language that mostly conveys what your prospect needs to know to make their decision. To put it bluntly, if you don’t believe in the power of your offer and you’re not excited to get behind it, why would your prospect?

 If you are confident in your solution, there will be no reluctance in asking for the sale because you understand what your offer will do for your prospect—and that is EXCITING! 

“For every sale you miss because you were too enthusiastic, you’ll miss a hundred because you weren’t enthusiastic enough.” – Zig Ziglar

Kids don’t get stuck on one prospect

What do kids do if someone in the family says “NO”? First, they ask one parent, then they ask another. If that doesn’t work, they ask grandma, their favorite aunt or uncle, and then they eventually loop back around to whichever parent is most likely to say yes. 

This is where so many people struggle with sales. Don’t get tunnel vision with one prospect. There’s a whole sea of prospects, even within tight niches.

Sales is the natural order of things. You sell all day, every day, in most of the conversations you have. When you face sales in business, you need to give yourself permission to actually engage with and feel empowered by the process.

Ben Buckwalter is an award winning sales strategist and serial entrepreneur working with business owners, companies, and corporations to master their selling process so they can consistently magnetize ideal prospects and scale exponentially using the Infinity Sales Method™. Ben’s clients have seen epic results, such as gaining millions of social media followers, getting 300+ million video views, experiencing over 300% ROI, and increasing their sales numbers so significantly, that his clients keep coming back again and again for more of Ben’s one-of-a-kind sales philosophy and guidance. His genius has also been featured in publications such as Entrepreneur, Future Sharks, Thrive Global, and more. If you want to learn more about unlocking your sales potential so you can scale your business quickly or get your sales team on point, click here to get your complimentary Essential Sales Prospecting Checklist.

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Success Advice

20 Ways You Can Become a Powerful Communicator



Emile Steenveld Speaker and Coach

Some people seem to naturally know how to effectively communicate in a group setting. They can express themselves clearly and listen attentively without dominating the conversation.

Being a powerful communicator is important for several reasons, including building and maintaining relationships, achieving goals, resolving conflicts, improving productivity, leading and influencing others, advancing in your career, expressing yourself more confidently and authentically, and improving your mental and emotional well-being. Effective communication is an essential life skill that can benefit you in all aspects of your life.

But, don’t worry if you don’t naturally possess this skill, as effective communication is something that can be developed with practice, planning and preparation.

1.  Listen actively: Practice active listening by giving your full attention to the speaker and responding to what they are saying.


2. Use “I” statements: Speak from your own perspective and avoid placing blame or making accusations.


3. Avoid assumptions: Don’t make assumptions about what the other person is thinking or feeling.


4. Be clear: Express your thoughts and feelings clearly and concisely by getting to the point and avoid using jargon or overly complex language.


5. Show empathy: Show that you understand and care about the other person’s feelings.


6. Offer valuable insights: When speaking in a group, provide a valuable takeaway or actionable item that people can walk away with.


7. Be an active listener: Listen attentively and respond accordingly, incorporating your points into the conversation.


8. Choose the right time: Pick the most opportune time to speak to ensure that you have the group’s attention and can deliver your message without interruption.


9. Be the unifying voice: Step in and unify the group’s thoughts to calm down the discussion and insert your point effectively.


10. Keep responses concise: Keep responses short and to the point to show respect for others’ time.


11. Avoid unnecessary comments: Avoid commenting on everything and only speak when you have something important to say.


12. Cut the fluff: Avoid being long-winded and get straight to the point.


13. Prepare ahead of time: Sort out your points and practice them before speaking in a group.


14. Smile and be positive: Smile and nod along as others speak, to build a positive relationship and be respected when it’s your turn to speak.


15. Take responsibility: Take responsibility for your own actions and feelings.


16. Ask questions: Ask questions to clarify any confusion or misunderstandings.


17. Avoid interrupting: Allow the other person to finish speaking without interruption.


18. Practice active listening: Repeat what the other person said to ensure you have understood correctly.


19. Use your body language too: Use nonverbal cues such as eye contact, facial expressions, and body language to convey your message and build rapport.


20. Be aware of the tone of your voice: it should be calm and assertive, not aggressive or passive.


By keeping these tips in mind, you can improve your communication skills and become a more powerful communicator, which can help you build better relationships, achieve your goals, and lead a more fulfilling life.

I you want to learn how to become more confident in life then you can join my weekly mentorship calls and 40+ online workshops at so you can master your life with more success.

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Success Advice

Dead Men Tell No Tales: How to Navigate a Mutiny as a Leader in 10 Steps

You’re the manager. You’re the supervisor. You’re the leader. But maybe your people don’t see it that way



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You’re the manager. You’re the supervisor. You’re the leader. But maybe your people don’t see it that way and perhaps that has created a divisive and adversarial working environment that makes it difficult for you to influence and inspire your team in a way that meets your vision. (more…)

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How to Think Like a CEO for Your Future Success

A blueprint for CEOs to draw a disciplined strategy



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Strategic thinking helps CEOs build successful businesses. It helps them establish everlasting enterprises. It is one of the key elements of decision-making. It is different from strategic leadership. It differentiates between leaders from managers.  (more…)

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How to Focus Your Mind on Your Goals in 2023 Constructively

In this world of distractions due to information overload, it has become a big challenge to focus our minds



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In this world of distractions due to information overload, it has become a big challenge to focus our minds on positive aspects and constructive activities. Sometimes we waste our precious time mentally and physically due to distractions arising out of technology. We must understand our priorities and learn how to focus on them religiously. (more…)

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