1.  Listen actively: Practice active listening by giving your full attention to the speaker and responding to what they are saying.

2. Use “I” statements: Speak from your own perspective and avoid placing blame or making accusations.

3. Avoid assumptions: Don’t make assumptions about what the other person is thinking or feeling.

4. Be clear: Express your thoughts and feelings clearly and concisely by getting to the point and avoid using jargon or overly complex language.

5. Show empathy: Show that you understand and care about the other person’s feelings.

6. Offer valuable insights: When speaking in a group, provide a valuable takeaway or actionable item that people can walk away with.

7. Be an active listener: Listen attentively and respond accordingly, incorporating your points into the conversation.

8. Choose the right time: Pick the most opportune time to speak to ensure that you have the group’s attention and can deliver your message without interruption.

9. Be the unifying voice: Step in and unify the group’s thoughts to calm down the discussion and insert your point effectively.

10. Keep responses concise: Keep responses short and to the point to show respect for others’ time.

11. Avoid unnecessary comments: Avoid commenting on everything and only speak when you have something important to say.

12. Cut the fluff: Avoid being long-winded and get straight to the point.

13. Prepare ahead of time: Sort out your points and practice them before speaking in a group.

14. Smile and be positive: Smile and nod along as others speak, to build a positive relationship and be respected when it’s your turn to speak.

15. Take responsibility: Take responsibility for your own actions and feelings.

16. Ask questions: Ask questions to clarify any confusion or misunderstandings.

17. Avoid interrupting: Allow the other person to finish speaking without interruption.

18. Practice active listening: Repeat what the other person said to ensure you have understood correctly.

19. Use your body language too: Use nonverbal cues such as eye contact, facial expressions, and body language to convey your message and build rapport.

20. Be aware of the tone of your voice: it should be calm and assertive, not aggressive or passive.

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