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Success Advice

The Number One Question All Leaders Should Be Asking

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leadership
Image Credit: Unsplash

Questions are the greatest way to express curiosity, and to actually get to know somebody. As an educator, a father, neurolinguistic programmer, and media specialist, I know how powerful communication can be.

Communications power is the ability to get to know someone. To build rapport and to work out if we are in the same tribe, speaking the same language. We only understand 7% of verbal communication. 38% is our voice and tone. 55% is body language. So when we message or email someone, we are barely communicating. If we are not careful face to face communication can be just as ineffective.

In our work and everyday life we will often be called upon to conduct an interview. This might be in a formal way, such as a manager with a potential new employee, or informally as a parent meeting a son or daughter’s new partner. Sometimes this might be free style, to see where the conversation takes us, and other times we might use our organisations set list of questions.

“The art of communication is the language of leadership.” – James Humes

Ineffective communication and questioning

The problem is, the questions are often boring, ineffective, or not relevant. Or they have been asked so many times before, the interviewee reels off a pre-prepared answer, which blurs in the mind of the interviewer with every other candidate she/he has spoken to that day.

Questions like: What is your greatest weakness? Where do you see yourself in five years? Or perhaps the worst of all, “tell me about yourself?” Why is that last one so toxic? Well what do you think they will answer?

Not only will they be reciting a familiar response, but it will also be a mix of what they think you want to hear, and their own made up story of themselves. It is natural to do this, as it is our own perception of ourselves, and mind-reading of what others think of us. Left to our own devices we can be influenced by ego, humility, self-limiting beliefs, and imposter syndrome.

Effective communication and questioning

If we want to really uncover more about the person we are speaking to, we should try this: “Tell me about the world?”Why is that so powerful? Well, to quote the Marvel film Dr Strange, “you’re a man looking at the world, through a keyhole.”

How we view the world is a reflection of ourselves. It may include what we perceive as opportunities and threats, perhaps biases and our overall outlook on life. Is the person we are speaking to open-minded, have an insight on where the world is heading, are they success-minded optimists, or negative and ignorant, with a tendency to blame others?

Are they literal, “it’s a planet orbiting the sun”, or romantic, “it’s a wonderful place full of inspirational people with the capacity to create amazing things, but too often negativity and hate clouds our potential.” Did they focus on the country they live in? A particular subject? Their own family?

“Good communication is the bridge between confusion and clarity.” – Nat Turner

It is a much more interesting question, and one that few people are asked. They may request clarity, because it is so open and you may be guiding them in to uncharted waters. Every person will answer in a different way, and it will usually provide a much deeper insight as to who they really are.

Not only is this great for interviews, but it can also be a way to break out of small talk. When two people meet it can be visualized as a Venn diagram. Sure, we will probably have some overlap whether that is sports, where we work, parents, gaming, or religion. And the tendency will be to stick to those topics.

But isn’t the real fun in the areas we don’t overlap on? The problem is we often don’t know what questions to ask about it, because we don’t know what you don’t know. This question is a great way of exploring new territory. So, tell me about the world?

Darren Horne is an educator and consultant focusing on leadership and communications. He is an author of an award winning book, a Neuro Linguistic Programming Practitioner, on the board of trustees for an alcohol and addiction charity, and has been interviewed globally. His mission is to help a million people be a little happier. Darren also owns a martial arts studio focusing on mindfulness, emotional intelligence and life performance. You can find him on Facebook, and www.darrenhorne.com.

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Success Advice

20 Ways You Can Become a Powerful Communicator

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Emile Steenveld Speaker and Coach

Some people seem to naturally know how to effectively communicate in a group setting. They can express themselves clearly and listen attentively without dominating the conversation.

Being a powerful communicator is important for several reasons, including building and maintaining relationships, achieving goals, resolving conflicts, improving productivity, leading and influencing others, advancing in your career, expressing yourself more confidently and authentically, and improving your mental and emotional well-being. Effective communication is an essential life skill that can benefit you in all aspects of your life.

But, don’t worry if you don’t naturally possess this skill, as effective communication is something that can be developed with practice, planning and preparation.
 

1.  Listen actively: Practice active listening by giving your full attention to the speaker and responding to what they are saying.

 

2. Use “I” statements: Speak from your own perspective and avoid placing blame or making accusations.

 

3. Avoid assumptions: Don’t make assumptions about what the other person is thinking or feeling.

 

4. Be clear: Express your thoughts and feelings clearly and concisely by getting to the point and avoid using jargon or overly complex language.

 

5. Show empathy: Show that you understand and care about the other person’s feelings.

 

6. Offer valuable insights: When speaking in a group, provide a valuable takeaway or actionable item that people can walk away with.

 

7. Be an active listener: Listen attentively and respond accordingly, incorporating your points into the conversation.

 

8. Choose the right time: Pick the most opportune time to speak to ensure that you have the group’s attention and can deliver your message without interruption.

 

9. Be the unifying voice: Step in and unify the group’s thoughts to calm down the discussion and insert your point effectively.

 

10. Keep responses concise: Keep responses short and to the point to show respect for others’ time.

 

11. Avoid unnecessary comments: Avoid commenting on everything and only speak when you have something important to say.

 

12. Cut the fluff: Avoid being long-winded and get straight to the point.

 

13. Prepare ahead of time: Sort out your points and practice them before speaking in a group.

 

14. Smile and be positive: Smile and nod along as others speak, to build a positive relationship and be respected when it’s your turn to speak.

 

15. Take responsibility: Take responsibility for your own actions and feelings.

 

16. Ask questions: Ask questions to clarify any confusion or misunderstandings.

 

17. Avoid interrupting: Allow the other person to finish speaking without interruption.

 

18. Practice active listening: Repeat what the other person said to ensure you have understood correctly.

 

19. Use your body language too: Use nonverbal cues such as eye contact, facial expressions, and body language to convey your message and build rapport.

 

20. Be aware of the tone of your voice: it should be calm and assertive, not aggressive or passive.

 

By keeping these tips in mind, you can improve your communication skills and become a more powerful communicator, which can help you build better relationships, achieve your goals, and lead a more fulfilling life.

I you want to learn how to become more confident in life then you can join my weekly mentorship calls and 40+ online workshops at AweBliss.com so you can master your life with more success.

 
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Success Advice

Dead Men Tell No Tales: How to Navigate a Mutiny as a Leader in 10 Steps

You’re the manager. You’re the supervisor. You’re the leader. But maybe your people don’t see it that way

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You’re the manager. You’re the supervisor. You’re the leader. But maybe your people don’t see it that way and perhaps that has created a divisive and adversarial working environment that makes it difficult for you to influence and inspire your team in a way that meets your vision. (more…)

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Success Advice

How to Think Like a CEO for Your Future Success

A blueprint for CEOs to draw a disciplined strategy

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Strategic thinking helps CEOs build successful businesses. It helps them establish everlasting enterprises. It is one of the key elements of decision-making. It is different from strategic leadership. It differentiates between leaders from managers.  (more…)

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Success Advice

How to Focus Your Mind on Your Goals in 2023 Constructively

In this world of distractions due to information overload, it has become a big challenge to focus our minds

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In this world of distractions due to information overload, it has become a big challenge to focus our minds on positive aspects and constructive activities. Sometimes we waste our precious time mentally and physically due to distractions arising out of technology. We must understand our priorities and learn how to focus on them religiously. (more…)

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