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Mastering These 5 Communications Skills Will Help You Better Understand Others and Yourself

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How do you show somebody you care? In addition to being present, it’s the words you choose and the way you listen. Strengthening your communication skills gives you the opportunity to build close relationships where there is loyalty, support, and a beautiful balance of understanding. What’s more, as you understand others better, you’re able to gain insight into their reasons behind their thoughts and actions. Knowing what makes someone tick helps you predict and adapt to how he or she will react – for better or worse. Through your communication skills, you’re able to change the course of your conversations. And, by communicating well, you can improve your relationships.

Successful communicators look for patterns. Recurring themes are found when you’re reading between the lines. They know that by listening, they’ll be able to hear what is said and, also, what goes unsaid. This is because as they are listening, they are taking note as to common triggers and preparing for them. They are responding to other’s needs through their messaging and showing thoughtful consideration for their concerns.

If you’re feeling overwhelmed by trying to relate better to other people, but feel like you’re not being understood or you’re not being heard, perhaps the reason lies within mutual understanding. This means that you may not be aware of something another person is feeling and by leaving this out, it is affecting your relationship. By not being relevant, your message is off the mark. It doesn’t match what matters to that person. Fortunately, there are ways to improve the way you communicate, but, in order to gain a heightened awareness of yourself and others, it does take work, and an open mind.

If you have been wondering how you can communicate better with others, these 5 skills will help you improve understanding and strengthen your relationships:

1. Framing

It’s all about the packaging! How your message is framed makes a difference when it comes to how others will respond. You’ll need to present your message in a way that is not only simple, but also clear as to what kind of response is expected. Get a feel for how others respond to similar messages beforehand so that way you can adjust if necessary. You can also help others understand your message better through visual cues and body language. Having visuals can supplement what you’re trying to convey by applying emphasis in ways that words cannot.

“All generalizations are false, including this one.” – Mark Twain

2. Mirroring

In order to understand what your audience is looking for or why they are reacting a certain way, the easiest way to investigate is through asking them. But, if you want to get a sense of what they’re thinking and feeling, a less obvious way is through mirroring. When you’re sharing a message, watch for reactions. Pay attention to visual cues and feedback.

Facial expressions and behaviors will show you whether you’re evoking any emotions. Watching for reactions will help you understand where trigger points are — whether positive or negative. Being able to figure out what’s actually reaching others gives you the ability to connect in a way that matters and you’ll know how to get a response.

You can then refine your message by adjusting your tone and the words you choose in order to provide what others are looking for. As you adjust, you’ll be able to test for reactions to see if you’re getting close. Consider why your changes are or are not working and you’ll gain a deeper understanding.

3. Functional Empathy

Empathy is the ability to see something from another person’s point-of-view and consider how they’re feeling (and why). Empathy can range from being able to feel what others feel, to understanding the reasons behind why someone feels the way they do, to relating back to others with shared experiences or thoughts. If you’re looking to communicate better, think about how others are feeling during the flow of your interaction.

By looking at where people are getting distracted or no longer engaging with you, you’ll find out what’s no longer relevant to them. This is where they stop caring. Knowing how to hold attention and avoid a drop-off is especially helpful because you can better plan your conversations, messaging and experiences.

4. Storytelling

By practicing your storytelling skills, you’re able to engage others in a way where they’re interested in hearing more. Through stories, you’re able to share anecdotes, lessons and information in a way that’s easier to connect with. It’s an excellent way to create more connection and share information that is easy-to-relate-to; not to mention, build excitement!

With so much information competing for your audience’s attention, you’ll be able to draw in and hold an audience’s attention. A compelling story can be memorable and inspire others to share their own stories. Through sharing these stories, you’ll be able to build and develop more understanding and insight into other people’s experiences.

“There is only one you for all time. Fearlessly be yourself.” – Anthony Rapp

5. Receptive Language

Take note of where the people you’re talking with are coming from. If you’re speaking about one thing, but it’s completely different from what they need, they’ll quickly check out. But by encouraging responses through selective phrasing and questions, you’ll be able to determine if you’re understanding them properly.

If they continue to stay engaged, you’re on the right track when it comes to reflecting their interests. Your language and choice in words can encourage feedback and open-ended responses. These types of responses will help you find out if your audience can relate to what you’re saying. And, using the information you gather will help you determine what resonates best. As you genuinely show you care and take interest in others, you’ll find that others appreciate your interest.

Developing these communication skills will give you the ability to better relate to others, develop more loyalty, and build stronger relationships, all while increasing internal and external awareness and uncovering underlying needs to show you care.

Naomi Lantzman is an entrepreneur, as well as an author, speaker, and marketing consultant. She has taught 100+ college courses on marketing and design and loves diving into projects with purpose. Naomi lives in Tampa, FL with her husband and two beautiful children. For more information, visit www.naomilantzman.com.

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How Your Friends Determine Whether You Succeed or Not

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Can anyone do without having friends? We all have our friends, we share ideas with them, talk together, have fun, and fight. Yes, that’s the baseline of friendship. But, do you know that aside from you, your friends can determine whether you achieve success or not?

There are two things in friendship which are the ability to ”love” and the ability to “influence”. This means you are loved and you are influenced. How do your friends affect your success in life? How are they one of the biggest deciding factors of your success? Let’s find out.

What type of friends do you keep? 

First, what type of friends do you keep? Who do you call your best friend? There are two different kinds of friends, good friends, and bad ones. A lot of people have lost their pathway to success and some have also found their road to success all because of the friends they keep, the people they mingle with. 

Who is your best friend? Answer carefully. Having a best friend means you find each other compatible and understanding. Analyze who your best friend is. If your best friend has not motivated you to do something positive, if who you call your bestie has never given you positive advice, lastly if your best friend has never informed and advised you on your shortcomings, then you don’t have a best friend.

This quote tells us “birds of the same feather flock together”. Countless people have changed from their good nature into a bad one all because of friends. One thing to note is, “negative people move with negative aura”. If your best friend is filled with negativity inside-out then you will surely be affected by his/her negative aura.

They influence your success with positivity or negativity 

The friends you keep can either influence you with positivity or negativity because your friends have the power to change your kind of person completely. 

This is how your friends influence you:

  1. They influence you indirectly with what they do
  2. They influence you directly by teaching and giving you advice 

Yes, that is how they influence you. For instance, you watch a movie and you like the way the actor walks. The question is if you truly like the way the actor walks, won’t you try to imitate the actor? Of course, you will.

Just the way you imitate the actor is the same way your friends can influence you with their character. However, the funny part is, they don’t have to teach you to do things like them. You just find yourself imitating and copying them gradually.

An important question to ask is, are you imitating a good friend or a bad one? If you imitate a good friend then you will be good, but if you imitate a bad person, you will surely become a bad person.

Everyone wants to succeed, a good friend will always teach, enlighten, and motivate you for success. A bad friend will only motivate you to do evil things (smoking, drinking, fight, envy,).

And you should know that things like that are a great enemy of success and even of God. So, if you have these bad elements in your life, how will you achieve success? There is no way!

And also, they can teach and advise you directly. But, what do your friends teach you? When you ask them for advice do they inspire you positively or teach you the bad stuff.? A lot of people have regretted lifelong decisions just by listening to the advice of friends. 

The company you keep has the power to influence and change you. Never forget that a positive influence will teach, motivate, and brush you up for success. While a negative influence will inspire you to become a bad person, change your good nature, and leave you with regrets in the end.

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The 3 Step Process to Building a Profitable Pitch

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As a communication coach, one of the top questions entrepreneurs ask me is how to deliver a winning pitch to potential investors. They want to know if there’s a magic formula to get an investor to say yes and buy into their dream and their business. (more…)

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The 4 Pillars of Wealth and Abundance

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Have you ever wondered what the formula for a wealthy and abundant life is? Many people have. Lots has been written about the subject of wealth creation and living an abundant life. It was a breaking point in my journey and pursuit of success when I found out that there is a clear path to achieve success in life. Thanks to those who have shared their journey, we can clearly see and follow the principles of prosperity. (more…)

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Here Are 4 Reasons Why You Should Have a Podcast, Youtube Channel or Online Show

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Confidence comes from a place of strong understanding of self. After close to three years on radio, I’ve grown from a shy introvert to a shy introvert with an extrovert persona. When the mic is turned on, I can channel a version of myself that some say is attractive, strong, and of course, confident but it wasn’t always this way.

What I want to share with you is what I discovered on this journey into broadcast that you can apply to your life, your ventures, and your personal development. This doesn’t require any fancy gear. It does require a leap of faith on your part because once you go down the road of media; it can change your life.

1. Perceived Expertise

When you go to a doctor, you expect their knowledge will guide them to a solution to your problems. When you have a show, you become your listeners’ doctor. For all the multiple thousands, maybe millions, of YouTube channels, podcasts, and user-created content in the world, each person that gets behind a mic takes a position on their passion, their opinions, and their themes.

They challenge the status quo for the benefit of their listeners in hopes to entertain and educate. With consistency on your side, those fans place you on a platform and give you permission to influence them.

2. Global Acknowledgement

One of the benefits to increasing confidence is when you receive thank you notes from people you may never meet. The feeling of enriching someone’s life from halfway around the globe, provides validation you’re enhancing someone else’s life with your wisdom and your wit.

The very first time I was told I was making a difference in someone’s life in a country other than my own, I felt like I caused massive impact that transcends my circle of influence. When you experience just how much you can cause impact and it comes back to you, it’ll change your worldview.

“Be grateful for what you have and stop complaining – it bores everybody else, does you no good, and doesn’t solve any problems.” – Zig Ziglar

3. Backed By Numbers

One of the most exciting ways to measure success is to quantify your growth. It’s not enough to just broadcast. Having subscribers and downloads helps to know, numerically, how well you’re doing. Word of caution. This can be a way to set yourself up for distress because of number envy but if you understand what the numbers mean; you can control the narrative of the numbers.

The major number that makes most people smile is 10,000. I’d advise it to be 1. Here’s why. As you grow in your industry, so does your reach. If you learned that the one person that subscribed totally changed for the better because of you, wouldn’t that be worth the effort?

4. Effective Communication

While it’s not talked about much, having a show is documentation. You create a dynamic account of your life, your industry, and the pulse on what’s important simply by having a show. When you find a channel to improve your communication skills, you demand attention and people will listen to you. You become more trusted as a leader and people will follow you once they believe you can lead them to their wants and needs.

“To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.” – Tony Robbins

These insights have helped many people become leaders and, ultimately, move others to their best selves. It’s worked for me and I hope it works for you. At the end of the day, it’s all about showing up and showing out.

Have you ever thought about having a radio show? If so, what would you talk about? Let us below!

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