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Success Advice

Don’t Pitch Straight Away: Show Value And Build Rapport First.

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Understanding this concept has helped me in business and in life.

Whether you like it or not, your existence on this planet is made up of a series of pitches. You pitch to get into school. You pitch to get a girlfriend. You pitch to get a job or start a business. You pitch to get married. You pitch to have kids etc.

What are so many of you doing wrong?

Blindly pitching like a cheap salesperson in a 1990’s infomercial, selling a magic sponge.

Start with rapport.

Example to start with:

You send me a blind message on LinkedIn.
You say to me that you have the best product in a particular field and you’d like to discuss it with me.
You make no reference to anything I’ve done or anything that shows you know me.
You use a generic pitch template that you’ve sent to lots of people before me.

What do I do when I see any message, on any platform that does any of these four things? I do what the majority do.

I delete your message, ignore you and never deal with you or your business again.

And the beauty? It takes less than one second to get rid of your message and delete you forever.

I’m not telling you this to be an a**hole; I’m telling you so that you’ll stop hurting your chances of success. You must always start with rapport before you pitch anything. Period.

How do you start with rapport Mr. Tim?

You start by sending a quick message that’s no more than nine sentences long.

• The message must have a paragraph every three sentences so it’s easily readable.
• You must sound human. Crack a joke, show empathy etc.
• You must respect the persons time.
• You must get to the point quickly.
• You must show you care and you’ve done your research on the person.

This list above helps to build some initial rapport and make you likable. Likable people go places in life and get to chat with people that are valuable to them.

“Rapport is always the first step, not the pitch. The pitch works once rapport exists”

I thought everyone knew this but I’ve learned recently that this is not well-known. Now it is, no excuses.

By using rapport, you create a bridge that allows ideas to flow between yourself and the person you’re trying to chat with and eventually pitch. Once that bridge is established, you have a way to get through to the person and get them to take action.

Show value first.

What do I mean? Value is such a broad thing to explain. In simple terms, value means to deliver something that can be beneficial to the other person. The aim is actually mutual value. That’s where you both win out of the interaction.

Showing value is straight-forward.

“First, you do your research on the person you want to pitch. Then you try and work out what’s important to them”

Let me give you an example:

The other day I went to meet with a very influential recruiter about looking at some career options. Everyone wants him to represent them and he knows every possible company you could ever dream of working for. The roles he works on are all high paying and his endorsement can change your career.

Rather than go in and pitch him on why I’m the best candidate since Steve Jobs created Apple, I did my research. I checked out his Twitter, LinkedIn and Facebook accounts.

I looked back on previous written correspondence we’d had. I worked out who initially introduced us to re-establish leverage and trust.

By doing my research, I took the following action:

– I didn’t wear a suit when I met him because his Twitter profile said he loves jeans
– I worked out where he was born (a place I’d been to) and talked about it
– I found a couple of highly influential people he didn’t know and offered an intro to them to drive revenue for his business
– I found one skill I had that he desperately needed (blogging and social media assistance)

The big pitch.

I arrived at the cafe early to meet the recruiter. I asked what he wanted and he requested a juice. Rather than just get him a bottle like any other monkey would, I asked him to take a seat (showing him I was paying) and spoke with the waitress to assess what juice options they had.

The waitress informed me that they had bottled juice and freshly squeezed juice. I told her that freshly squeezed would be great. Let’s stop there a second. Why did make the extra effort? Because demonstrating value involves showing that you care first. It’s the little details that count.

I finally took a seat and started with rapport building. I then created a sense of community by introducing several people we’d both worked with so things felt natural and like we were from the same flock.

I then spoke briefly about things that were personal to him to further demonstrate rapport.

Once all of that was out of the way, the execution was really easy. I’ll go slow.

I started by confirming that the thing I think he needed (social media advice) was something he wanted. I demonstrated using my phone, the ability to fulfill that need. I then offered (for free) to assist him with it if he wanted help.

The second part of the process was to see if the contact I thought he must know was valuable to him. He confirmed the contact was and I offered an intro which he gladly confirmed he wanted.

Then I came in with the pitch. Word for word, here’s what I said:

“Hey, I’ve got this small challenge that I’d love your advice on. I’m looking to reinvent my career and am looking to see what’s out there in the market, job wise. Where should I start?”

Now let’s take a minute to analyze this action. At this point, I’ve built rapport, given him access to a skill that I have which he wants, added one highly valuable contact to his network and made sure he has the best tasting juice to make his morning.

What do you think his response was?

He said the following:

“Tim, I think I can help you. It’s probably a good time to see what’s out there. Can you send me your resume and a few roles that interest you, and I’ll start chatting with a few contacts I know that I think will have roles that you’ll love.”

Rapport, tick.
Mutual value demonstrated, tick.
Sounding human, tick.
Simple, short, non-confronting pitch delivered, tick.

There’s one final step though: You have to actually do what you say you’re going to do. Getting someone all hot and sweaty over your pitch is useless if you don’t take action.

And taking action is not enough. The action needs to be swift.

So, what I did was ten minutes later, after arriving back at the office, I sent him an email and did the intro with everything that was promised. Execution is everything.

***Closing Thought***

Pitching straight away without doing any of the above is lazy. Lazy people end up failing at life and having huge regrets. You must show value and be in rapport with anyone you want to pitch. Putting in the extra time means fewer pitches and more successful results.

The people you are pitching to have limited time (so do you) and they can’t say yes to every request. Therefore, you need to take time to do it right. Otherwise, when you get turned down all the time, you have no one else to blame but yourself.

“Blindly sending messages that have a selfish pitch will get you nowhere”

It’s wasting your time and making you feel like crap. You can 10X your results with this simple pitch strategy. Try it and let me know how you go.

If you want to increase your productivity and learn some more valuable life hacks, then join my private mailing list on timdenning.net

Aussie Blogger with 500M+ views — Writer for CNBC & Business Insider. Inspiring the world through Personal Development and Entrepreneurship You can connect with Tim through his website www.timdenning.com

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Personal Development

These 11 Habits Will Make You More Productive, Successful, and Confident

Boost your focus, confidence, and results with 11 powerful habits successful people use every day.

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how to build self-confidence through action
Image Credit: Midjourney

Successful people love to help beginners. They have an incredible work ethic and rarely complain. As a result, others naturally look up to them and want to follow in their footsteps.

But here’s the truth: there’s no success without sacrifice. You’ll need to give up comfort, excuses, and sometimes even social approval to accomplish your goals.

Value comes from solving problems, and these 11 powerful tips will help you become more productive, successful, and confident, starting today.

1. Take Short Breaks After Finishing a Task

Psychology shows it’s important to reward positive behaviour.

After completing a big task or finishing a book, take five minutes to walk, stretch, or simply breathe. This quick reset helps your brain recharge and strengthens focus.

Many great writers swear by morning walks, solitude, and reflection can unlock creativity.

But if you refuse to take breaks, don’t be surprised when burnout hits. Your brain needs recovery time just as much as your body does.

2. Schedule Your Most Important Tasks First

Multitasking kills productivity. If you want to get more done, try time blocking, a method where you dedicate set periods for specific tasks.

Productivity expert Caitlin Hughes explains, “Time blocking involves scheduling blocks of time for your tasks throughout the day.”

For example, if you’re a writer:

  • Research your topic at night.

  • Write your first draft in the morning (don’t worry if it’s rough).

  • Edit in the afternoon, great writing comes from rewriting.

You can’t buy more time. Use it intentionally and without regret.

3. Eliminate Distractions from Your Workspace

Focus is the foundation of success.

According to Inc. Magazine, it takes an average of 23 minutes to recover from a distraction. That’s nearly half an hour of lost productivity every time you check your phone.

Put your phone away. Close unnecessary tabs. And yes, limit your Netflix binges.

Meeting deadlines consistently is one of the fastest ways to stand out and earn respect.

4. Take Full Responsibility for Your Life

Entrepreneur Derek Sivers once said, “Everything is my fault.”

This mindset doesn’t mean self-blame; it means self-ownership. Stop pointing fingers, making excuses, or waiting for others to change.

If your habits (like smoking or drinking too much) hold you back, it’s time to make better choices. Your friends can’t live your dreams for you; only you can.

5. Invest an Hour a Day in Learning New Skills

Knowledge compounds over time.

Whether you read books, take online courses, or practise a craft, consistent learning gives you a competitive edge.

I used to struggle with academic writing, but I improved by studying the work of great authors and applying what I learned.

Your past doesn’t define you; your actions do. Every new skill adds another tool to your arsenal and makes you more unstoppable.

6. Develop a Growth Mindset

Psychologist Dr. Carol Dweck introduced the concept of fixed vs. growth mindset.

  • A fixed mindset believes success is based on natural talent.

  • A growth mindset believes success comes from effort and learning.

Choose the growth mindset. Embrace challenges. See failures as feedback. In today’s fast-moving digital world, adaptability is your biggest advantage.

7. Learn Marketing to Reach People Who Need You

I once believed marketing was manipulative, until I realised it’s about helping people solve problems.

If your work provides genuine value, marketing is how you let others know it exists. Even Apple spends billions on it.

Don’t be ashamed to promote your skills or business. Without visibility, your ideas will never reach the people who need them most.

Creative professionals who understand marketing and sales have an unfair advantage.

8. Ask Your Mentor the Right Questions

Good mentors can fast-track your growth.

While mentorship often costs money, it’s one of the best investments you can make. Great mentors don’t care about titles; they care about your progress.

If you don’t have access to a mentor yet, books are your silent mentors. Read the best in your field, take notes, and apply what resonates.

9. Build Confidence Through Action, Not Affirmations

Author Ryan Holiday once said, “I don’t believe in myself. I have evidence.”

Confidence doesn’t come from shouting affirmations into the mirror; it comes from proof. Doing hard things, keeping promises to yourself, and following through.

When you consistently take action, your brain gathers evidence that you can handle whatever comes next. That’s real confidence, grounded, earned, and unshakable.

10. Focus on Your Strengths

Your strengths reveal where your greatest impact lies.

If people compliment you on something often, it’s a clue. Lean into it.

A former professor once told me I was creative, and that simple comment gave me the confidence to go all in. I studied creativity, applied it daily, and turned it into my career advantage.

Double down on your strengths. That’s how you build momentum and mastery.

11. Identify and Challenge Your Limiting Beliefs

Your beliefs shape your reality.

For years, I believed I couldn’t be a great writer because of my chronic tinnitus and astigmatism, sensory challenges that made concentration difficult. But over time, I realised those struggles made me more disciplined, observant, and empathetic.

Your limitations can become your greatest motivators if you let them.

Avoid shortcuts. Growth takes time, but it’s always worth it.

Final Thoughts

Becoming productive, successful, and confident isn’t about working harder than everyone else. It’s about working smarter, consistently, and intentionally.

You don’t need to overhaul your life overnight. Start small: take a break after your next task, schedule your priorities, or spend one hour learning something new.

Every habit you change compounds into long-term success. Remember, true change comes from practising new behaviours.

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Success Advice

Why One-Size-Fits-All Leadership Will Always Fail (and What Works Instead)

The surprising truth about leadership styles that can make or break your team’s success.

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Why one-size-fits-all leadership doesn’t work
Image Credit: Midjourney

Leadership has always been as much about people as it is about performance. Ken Blanchard, in his influential book, “The One Minute Manager”, put it simply: different strokes for different folks. (more…)

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Success Advice

What Every New CEO Must Do in Their First 100 Days (or Risk Failure)

Your first 100 days as CEO could define your entire legacy, here’s how to make every move count

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leadership tips for new CEO
Image Credit: Midjourney

When Tim Cook took over from Steve Jobs at Apple, the world watched with bated breath. Jobs wasn’t just a CEO; he was a visionary, an icon, and a legend of innovative leadership. (more…)

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Entrepreneurs

The Leadership Shift Every Company Needs in 2025

Struggling to keep your team engaged? Here’s how leaders can turn frustrated employees into loyal advocates.

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Bridging the gap between employees and employers
Image Credit: Midjourney

In workplaces around the world, there’s a growing gap between employers and employees and between superiors and their teams. It’s a common refrain: “People don’t leave companies, they leave bad bosses.”

While there are, of course, cases where management could do better, this isn’t just a “bad boss” problem. The relationship between leaders and employees is complex. Instead of assigning blame, we should explore practical solutions to build stronger, healthier workplaces where everyone thrives.

Why This Gap Exists

Every workplace needs someone to guide, supervise, and provide feedback. That’s essential for productivity and performance. But because there are usually far more employees than managers, dissatisfaction, fair or not, spreads quickly.

What if, instead of focusing on blame, we focused on building trust, empathy, and communication? This is where modern leadership and human-centered management can make a difference.

Tools and Techniques to Bridge the Gap

Here are proven strategies leaders and employees can use to foster stronger relationships and create a workplace where people actually want to stay.

1. Practice Mutual Empathy

Both managers and employees need to recognize they are ultimately on the same team. Leaders have to balance people and performance, and often face intense pressure to hit targets. Employees who understand this reality are more likely to cooperate and problem-solve collaboratively.

2. Maintain Professional Boundaries

Superiors should separate personal issues from professional decision-making. Consistency, fairness, and integrity build trust, and trust is the foundation of a motivated team.

3. Follow the Golden Rule

Treat people how you would like to be treated. This simple principle encourages compassion and respect, two qualities every effective leader must demonstrate.

4. Avoid Micromanagement

Micromanaging stifles creativity and damages morale. Great leaders see themselves as partners, not just bosses, and treat their teams as collaborators working toward a shared goal.

5. Empower Employees to Grow

Empowerment means giving employees responsibility that matches their capacity, and then trusting them to deliver. Encourage them to take calculated risks, learn from mistakes, and problem-solve independently. If something goes wrong, turn it into a learning opportunity, not a reprimand.

6. Communicate in All Directions

Communication shouldn’t just be top-down. Invite feedback, create open channels for suggestions, and genuinely listen to what your people have to say. Healthy upward communication closes gaps before they become conflicts.

7. Overcome Insecurities

Many leaders secretly fear being outshone by younger, more tech-savvy employees. Instead of resisting, embrace the chance to learn from them. Humility earns respect and helps the team innovate faster.

8. Invest in Coaching and Mentorship

True leaders grow other leaders. Provide mentorship, career guidance, and stretch opportunities so employees can develop new skills. Leadership is learned through experience, but guided experience is even more powerful.

9. Eliminate Favoritism

Avoid cliques and office politics. Decisions should be based on facts and fairness, not gossip. Objective, transparent decision-making builds credibility.

10. Recognize Efforts Promptly

Recognition often matters more than rewards. Publicly appreciate employees’ contributions and do so consistently and fairly. A timely “thank you” can be more motivating than a quarterly bonus.

11. Conduct Thoughtful Exit Interviews

When employees leave, treat it as an opportunity to learn. Keep interviews confidential and use the insights to improve management practices and culture.

12. Provide Leadership Development

Train managers to lead, not just supervise. Leadership development programs help shift mindsets from “command and control” to “coach and empower.” This transformation has a direct impact on morale and retention.

13. Adopt Soft Leadership Principles

Today’s workforce, largely millennials and Gen Z, value collaboration over hierarchy. Soft leadership focuses on partnership, mutual respect, and shared purpose, rather than rigid top-down control.

The Bigger Picture: HR’s Role

Mercer’s global research highlights five key priorities for organizations:

  • Build diverse talent pipelines

  • Embrace flexible work models

  • Design compelling career paths

  • Simplify HR processes

  • Redefine the value HR brings

The challenge? Employers and employees often view these priorities differently. Bridging that perception gap is just as important as bridging the relational gap between leaders and staff.

Treat Employees Like Associates, Not Just Staff

When you treat employees like partners, they bring their best selves to work. HR leaders must develop strategies to keep talent engaged, empowered, and prepared for the future.

Organizational success starts with people, always. Build the relationship with your team first, and the results will follow.

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