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3 Ways You Can Create the Right Relationships for Your Business

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Business relationships

If you’re an entrepreneur who has a business online, I would wager one of the most thought about strategies you delve on daily is how to make your business successful.

This is the common denominator which connects us all, no matter what niche you have chosen, or what your target audience is. We are all striving for success. Knowing this, while there are many strategies which make us different, the one which connects us all in business is the power of building relationships.

A great relationship built on behalf of your company could mean sparking the interest of a brand ambassador, a bridge to a new group of clients, or a killer recommendation. The potential of building relationships are to the moon and back, and I would wager you already know this.

But what you might not know is there are “right” relationships you could be building for your brand. Do you understand the differences? Relationship marketing is a time old tradition which has been profited on by many smart entrepreneurs. The one’s who succeeded understood how to determine which relationships were the right relationships to pursue.

For this article, I sat down with Moshik Raccah, Founder and CEO of Silo, a networking and relationship building platform which allows you to share your expertise with new friends and establish a great first impression for your business.

Here are the 3 ways he explained you can in which you can create the right environment to build a powerful relationship for your business:

1. Communicate Frequently

One of the foundational principles every business owner must understand is the power of communication when it comes to building relationships.

Mr. Raccah explained when you are at the potential person’s top of mind with whom you want to build a relationship with, they are more likely to remember you. Consequently, building a top notch relationship doesn’t happen overnight, and some people get this part wrong, even though they DO communicate.

More often than not, their communication comes in the form of an email or message asking you to share their article or hire them for some kind of expertise they say they have.

Honestly, you hardly ever bite do you? One of the reasons you don’t is because you don’t know, like, or trust this person. Frequent communication where this person congregates is your best option. While you may not be speaking to them directly, perhaps someone has asked a question on their social media post in which you can answer.

It’s little things like these which allow the person in question to remember who you are when the time comes to reach out and make an introduction or an offer to help them personally.

“Be genuinely interested in everyone you meet and everyone you meet will be genuinely interested in you” – Rasheed Ogunlaru

2. Develop Mutual Respect

As a business owner, it’s easy to fall into the trap of always wanting people to do something for you. Naturally, you want your business to become successful and if you’re not moving forward, it may feel like you’re sliding backward.

In this scenario, Mr. Raccah says in order to create a great business relationship you have to have mutual respect for your colleague. Unless someone is referred to you by a trusted business associate, this portion of relationship building can take some time to develop.

For them to have trust and respect for you, and you for them, it takes time to prove ourselves over and over in the business world. In any case, if you’re trying to build relationships for the right reasons in your business, you will learn that consistency is the only tool you will need to accomplish this aspect.

Lend a helping hand which has nothing to do with your business success. What happens when someone develops trust in you? More than likely, you have proven yourself trustworthy over and over again. To establish this, you must be willing to help someone else build their business.

This also falls into the Reciprocity Theory developed by Robert Cialdini, where he shares how doing favors for others will, in turn, create favors for your business because the person feels compelled to return the favor to you.

To develop mutual respect means you have to learn to give a lot and take a little over time. This could even mean you know someone who would click perfectly with another colleague of yours. Make the referral and share the relationship. You never know who is friends with someone that could propel your business forward faster than you ever could alone.

3. Serving is Selling

Probably the most powerful part of my conversation with Moshik Raccah was when he described how business owners should be serving their customers and colleagues. In 2010, Trendwatching.com came out with a trend brief which highlighted how brands who were on point with serving others created a shift in selling which is now adopted by a lot of other businesses today.

If you want to make an impact on someone’s life and draw them closer to your business, serve them. When you educate, help, and inspire others with your expertise or knowledge, you are slowly building a bridge for them to connect with your brand and service.

How can your business service its prospective clients and customers today? Social listening is a powerful tool you can use to help you monitor keywords and notify you when your services are needed on any platform. Serve others through engagement and conversations you have on a daily basis. Don’t keep your secret to 100,000 page views from your audience, share how you’ve done it and the steps they need to succeed to.

“If you’re lucky enough to succeed, it’s your responsibility to send the elevator back down.” – Kevin Spacey

Building relationships is going to be the perfect strategy your business should adopt and evolve over time. There will always be opportunities for you to shine and create a valuable impression on someone who needs it today. Just like the massive oak tree, the only way it’s going to fall is if you chop it one stroke at a time.

How do you keep your clients coming back to your business time and time again? Let us know by commenting below!

Jennifer Spencer is a serial entrepreneur who currently serves as Head of Marketing of AppMasters.co, an app marketing agency. She is also the founder of Accelerant PR, a digital branding agency focused on helping startups write and share their stories. She is a passionate storyteller, online marketer and social media specialist.

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Entrepreneurs

The Leadership Shift Every Company Needs in 2025

Struggling to keep your team engaged? Here’s how leaders can turn frustrated employees into loyal advocates.

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Bridging the gap between employees and employers
Image Credit: Midjourney

In workplaces around the world, there’s a growing gap between employers and employees and between superiors and their teams. It’s a common refrain: “People don’t leave companies, they leave bad bosses.”

While there are, of course, cases where management could do better, this isn’t just a “bad boss” problem. The relationship between leaders and employees is complex. Instead of assigning blame, we should explore practical solutions to build stronger, healthier workplaces where everyone thrives.

Why This Gap Exists

Every workplace needs someone to guide, supervise, and provide feedback. That’s essential for productivity and performance. But because there are usually far more employees than managers, dissatisfaction, fair or not, spreads quickly.

What if, instead of focusing on blame, we focused on building trust, empathy, and communication? This is where modern leadership and human-centered management can make a difference.

Tools and Techniques to Bridge the Gap

Here are proven strategies leaders and employees can use to foster stronger relationships and create a workplace where people actually want to stay.

1. Practice Mutual Empathy

Both managers and employees need to recognize they are ultimately on the same team. Leaders have to balance people and performance, and often face intense pressure to hit targets. Employees who understand this reality are more likely to cooperate and problem-solve collaboratively.

2. Maintain Professional Boundaries

Superiors should separate personal issues from professional decision-making. Consistency, fairness, and integrity build trust, and trust is the foundation of a motivated team.

3. Follow the Golden Rule

Treat people how you would like to be treated. This simple principle encourages compassion and respect, two qualities every effective leader must demonstrate.

4. Avoid Micromanagement

Micromanaging stifles creativity and damages morale. Great leaders see themselves as partners, not just bosses, and treat their teams as collaborators working toward a shared goal.

5. Empower Employees to Grow

Empowerment means giving employees responsibility that matches their capacity, and then trusting them to deliver. Encourage them to take calculated risks, learn from mistakes, and problem-solve independently. If something goes wrong, turn it into a learning opportunity, not a reprimand.

6. Communicate in All Directions

Communication shouldn’t just be top-down. Invite feedback, create open channels for suggestions, and genuinely listen to what your people have to say. Healthy upward communication closes gaps before they become conflicts.

7. Overcome Insecurities

Many leaders secretly fear being outshone by younger, more tech-savvy employees. Instead of resisting, embrace the chance to learn from them. Humility earns respect and helps the team innovate faster.

8. Invest in Coaching and Mentorship

True leaders grow other leaders. Provide mentorship, career guidance, and stretch opportunities so employees can develop new skills. Leadership is learned through experience, but guided experience is even more powerful.

9. Eliminate Favoritism

Avoid cliques and office politics. Decisions should be based on facts and fairness, not gossip. Objective, transparent decision-making builds credibility.

10. Recognize Efforts Promptly

Recognition often matters more than rewards. Publicly appreciate employees’ contributions and do so consistently and fairly. A timely “thank you” can be more motivating than a quarterly bonus.

11. Conduct Thoughtful Exit Interviews

When employees leave, treat it as an opportunity to learn. Keep interviews confidential and use the insights to improve management practices and culture.

12. Provide Leadership Development

Train managers to lead, not just supervise. Leadership development programs help shift mindsets from “command and control” to “coach and empower.” This transformation has a direct impact on morale and retention.

13. Adopt Soft Leadership Principles

Today’s workforce, largely millennials and Gen Z, value collaboration over hierarchy. Soft leadership focuses on partnership, mutual respect, and shared purpose, rather than rigid top-down control.

The Bigger Picture: HR’s Role

Mercer’s global research highlights five key priorities for organizations:

  • Build diverse talent pipelines

  • Embrace flexible work models

  • Design compelling career paths

  • Simplify HR processes

  • Redefine the value HR brings

The challenge? Employers and employees often view these priorities differently. Bridging that perception gap is just as important as bridging the relational gap between leaders and staff.

Treat Employees Like Associates, Not Just Staff

When you treat employees like partners, they bring their best selves to work. HR leaders must develop strategies to keep talent engaged, empowered, and prepared for the future.

Organizational success starts with people, always. Build the relationship with your team first, and the results will follow.

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Entrepreneurs

What Makes an Entrepreneurial Leader? Traits of the World’s Best Innovators

Inside the mindset of entrepreneurial leaders who transform risk, passion, and vision into world-changing results.

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entrepreneurial leadership skills and traits
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When you think of Richard Branson (Virgin Group), Bill Gates (Microsoft), Steve Jobs (Apple), Rupert Murdoch (News Corporation), and Ted Turner (CNN), one thing becomes clear: they are not just entrepreneurs, they are entrepreneurial leaders. (more…)

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Entrepreneurs

Building a Business Empire: Lessons from the World’s Boldest Entrepreneurs

Learn essential lessons, success strategies, and mindset shifts every aspiring entrepreneur needs to overcome challenges and build a thriving business.

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how to build a business empire
Image Credit: Midjourney

Back in July 2017, I attended a business seminar on entrepreneurship in India. With my appetite for learning and meeting new people, I wanted to explore the latest developments in the entrepreneurial world. (more…)

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Change Your Mindset

Why Ideas Are More Valuable Than Resources for Entrepreneurial Success

Discover why ideas, not resources, are the true driving force behind entrepreneurial success, innovation, and lasting growth.

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Power of ideas in entrepreneurship
Image Credit: Midjourney

History shows us that the greatest minds, Albert Einstein, Thomas Edison, Oprah Winfrey, Michael Jordan, Walt Disney, Stephen King, and countless others, faced failure early on. Yet, instead of seeing failure as the end, they treated it as a comma in their story, not a full stop. (more…)

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