Startups
What I Wish I Had Known: 8 Entrepreneurs Share Their Startup Secrets
If you’ve ever tried to start your own company, then you know that some of the “advice” you get from friends, relatives, and even perfect strangers isn’t always all that valuable.
It can range from the simply unhelpful (“Don’t go out of business!”), to the impossible (“Give it everything you’ve got!”), to the downright dangerous (“No matter what happens, stick it out!”), but you can bet that once everyone has offered their two cents’ worth, you probably won’t be any closer to grasping that elusive secret of success. Of course, that all changes when you’re getting your advice from some of the most successful entrepreneurs in the world. These people know what they’re talking about, and they’re willing to share their wisdom with you. Yes, you. So get ready to be enlightened, because here are nine pieces of startup advice from people who actually know what they’re talking about.
Here are the 8 secrets of startup success from a handful of successful entrepreneurs.
What I Wish I Had Known
1. Jared Kim (Founder & CEO of Forge)
“Don’t burn out. Take care of yourself by getting 8 hours of sleep, eat healthy, and exercise. If you don’t take care of yourself, there’s no way you can take care of your company in the long-term.”
It may seem as though your new company is the most important thing in the world, but it isn’t. If you sacrifice your own health and happiness for the sake of your company, then you’ll just end up without happiness in either.
2. Leo Widrich (Co-founder of Buffer)
“It took me years to finally start saying no to things that would take me away from what really needed my attention. No to meetings. No to interviews, and no to extra projects (for extra money.) When I implemented my daily to-do lists my whole day/week/month changed. I would only accept opportunities if they could come after my to-dos were completed.”
Sometimes, as the founder of a new startup, it’s easy to overload yourself. When new responsibilities or opportunities come along, feel free to put them on your plate, but only if they don’t end up costing you time and energy that should be going towards more important issues.
3. Mark Otero (Founder & CEO of Klicknation)
“Know your weaknesses: Knowing your weaknesses is as important as knowing what your strengths are, and even more important as your company grows; hire or have co-founders who are great in areas where you are weak.”
Chances are you’re not an expert in every area where your business will require you to be an expert. Maybe you have problems with finances. Maybe you just don’t get marketing. Maybe the idea of schmoozing with investors makes your sweat through your suit. Well, that’s all OK, as long as you’re sure to hire people who fill in the gaps in your armor, as the Mark Otero, founder of Klicknation, explains.
4. Todd Pedersen (Founder & CEO of Vivint)
“First, if you’re going to run a company, you have to provide the best service you possibly can for your customers. Second, you have to treat your employees like gold. And then three, everything else will work itself out.”
The secrets to building a successful company aren’t really secrets at all; you just give customers what they want and treat your employees well, like Todd Pedersen, CEO of Vivint, has said. Of course, just because it’s simple to say, it does not necessarily follow that it’s easy to implement.
5. Phineas Barnes (Partner at First Round Capital)
“Your choice of partners and investors should be thought of as permanent and are therefore the most important two decisions you make.”
Starting a business is a big commitment. In fact, if all goes well, then it may be a large part of your life for the rest of your life, as Phineas Barnes of First Round Capital explains. As such, you’ll want to be very careful about whom you include in your startup, because if you aren’t, you may end up having to deal with an imperfect fit for years—or even decades—to come.
6. Jeff Bezos (Founder & CEO of Amazon.com)
“I knew that if I failed I wouldn’t regret that, but I knew the one thing I might regret is not trying.”
For some reason, many of us have been conditioned to be more afraid of failure than we are of inaction. However, failure, in addition to being inherently valuable as a learning process, contains within it the chance of success. And no matter how small that chance is, it’s better than the chances of success when we choose not to even try.
7. Peter Berg (Founder of October Three)
“Be really picky with your hiring, and hire the absolute best people you possibly can. People are the most important component of almost every business, and attracting the best talent possible is going to make a huge difference.”
While CEO’s and founders, and the ideas on which their success is built, often get the spotlight when it comes to business, the truth is that it is the employees that actually breathe life into a company. Even the most innovative idea can wither and die without the right kind of support from a talented workforce, so give your hiring process the attention and time that it deserves.
8. Thomas Edison (Founder of General Electric)
“The value of an idea lies in the using of it.”
You have an idea that will change the world? Well, it’s not worth anything unless you can turn that idea into a reality. So take the plunge and see just how far that idea can take you. Or, you can sit around trading advice over the internet.
The choice is yours.
Startups
Move Fast without Breaking People: Product Safety Lessons for Ambitious Startups
Fast growth can hide product risks until customers get hurt, especially when safety comes late in development. A software bug can be patched, but a chair, charger, or smart device can cause a burn, fall, cut, or crash.
For founders moving from a prototype to mass sales, the cases handled by Michael Kelly Injury Lawyers in Boston show why launch goals should not push testing, warnings, and foreseeable risks aside. A product claim can involve the design, how a unit was made, user instructions, or several firms in the supply chain.
Why Minimum Viable Should Never Mean Minimally Safe
A minimum viable product should test whether people want an idea, not how much danger they will accept. Teams can delay colors or premium finishes, but not guards, safe heat limits, sound wiring, or clear instructions.
Set Safety Rules Before the Build
The product brief should define who will use the item, where, and what could happen during setup, cleaning, storage, wear, or mistakes. It should also consider what a child, guest, tired worker, or first-time buyer might do.
Shared rules help teams move faster. Designers know which guards must remain. Engineers know which parts cannot fail. Suppliers know what cannot change without review.
Test How People Really Use It
A neat demo is not the real world. Users place products on wet counters, soft rugs, or rough ground. They skip a guide, use the wrong cable, or handle an item in unexpected ways.
Testing should cover misuse without predicting every extreme act. When a risk can be reduced through a guard, lock, stop switch, or clear signal, that design change is often greater than a warning alone.
How Design and Manufacturing Risks Differ
Some risks are built into the design. Others arise when production fails to match the approved plan. Teams need to identify the source before choosing a correction.
Design Problems Start with the Plan
A design problem can affect every unit. A base may tip, a blade may sit too close to a hand, a control may activate too easily, or a battery space may trap heat.
Final inspection cannot repair a flawed plan. The team may need a new shape, shield, limit, material, or control, followed by testing before more units ship.
Manufacturing Problems Break the Plan
A manufacturing problem occurs when a unit or batch does not match the approved design. A fastener may be missing, a weld may be weak, a wire may be damaged, or the wrong component may enter production.
Good records help define the scope. The team should know who made each part, which batch used it, what checks occurred, and where units went. Fast trace work can keep one fault from becoming a wider crisis.
When Customer Feedback Signals More Than Dissatisfaction
Support teams hear about delays, difficult setups, strange sounds, and refunds. Most reports are routine. Yet heat, smoke, sparks, breakage, sharp edges, sudden movement, falls, or failed guards require review.
Treat Complaints as Safety Data
One report may lack key facts, but similar reports can reveal a pattern. Staff should record the model, batch, date, use, photographs, and outcome, then alert someone who can pause sales or order testing.
Teams should not blame unusual use before asking whether another reasonable buyer could make the same choice. A support ticket can be the first sign of a hazard that lab testing missed.
Preserve the Product and the Record
After an injury, the product can help explain what failed. A repair, disposal, or undocumented test can remove evidence. The same applies to old labels, manuals, test files, customer messages, and design notes.
Startups should keep relevant items safely, record who examines them, and preserve earlier versions of instructions and warnings. This history can show what changed and why.
Why Warnings Must Reflect Real Use
A warning works only when a user notices it at the right time. Dense text at the back of a manual may not help during setup. The message should name the hazard, explain the harm, and state what reduces the risk.
Placement matters too. A charging risk belongs near the port. A weight limit belongs where weight is added. Even so, warnings should not replace a safer design when the hazard can reasonably be removed.
How Founders Can Preserve Speed without Cutting Safeguards
A delayed launch, redesign, or recall can feel like defeat. In practice, early action can prevent harm, protect trust, and give the team better facts for the next version. The strongest startups move quickly because their systems protect people.
When a product injures someone, legal guidance can help preserve the item, collect design and manufacturing records, identify responsible companies, and examine whether a defect or unsafe choice caused the harm.
Startups
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