Startups
3 Important Lessons I’ve Learned From Starting A Business At Age 12
Why did you start your business? Was it because you wanted freedom? To escape from a boring desk job? Maybe you wanted to start living the “Rockstar” lifestyle of Richard Branson?
All of us have our reasons for becoming an entrepreneur and doing it alone. For me, it was because I wanted a drum set.
My dad played the drums, so naturally I wanted to follow in his footsteps. I asked my mom and stepdad if I could get a new acoustic kit, and their response was that I could only get it if it earned it myself. This was upsetting at first, but I am so glad for the way things turned out, because it changed my life.
Did I mention that I was only 12 years old? That’s kind of important considering I couldn’t legally get a job. I had to figure out how to make this happen on my own, and I was determined.
Since I couldn’t work for someone else, I decided to start a lawn-care business. I learned so much from this first venture into the world of entrepreneurism, and these lessons have been invaluable to the 6 businesses that I have started since then.
Here are three things I’ve learned about starting a business:
1. Starting up is often the hardest part
I knew I needed to make roughly $700 in one summer while the grass was growing and I was out of middle school. I calculated that if I cut roughly one lawn every day left in the summer for about $10-$15 a piece, I would have the drum set by summer’s end.
My first obstacle? I didn’t even have a lawn mower. Like I said, we lived in a duplex, so the land lord was the one who cut the lawn with his own lawn mower.
If you’re starting a new business, it’s often those steps that come after that great idea that are the most perilous. This is when you start to see the reality of what you are up against, and it is really easy to quit and say “this won’t work.”
Not having a lawn mower was discouraging, however my stepdad made me an offer that was a pivotal moment in my life. He told me that if I could go door to door and get 10 people to sign a sheet of paper saying I could come back in a week or two to cut their lawn, he would front me the money for the lawn mower.
I went out that night, pounded on doors, and got told “no” a lot. I think I got around 8 signatures or so that night, and my stepdad was impressed enough that he bought me the lawn mower.
The hard part was over, and I was now in business! I have learned through several businesses that if you can quickly get past this very first obstacle, it is comparatively smooth sailing from thereon out.
“Problems are not stop signs; they are guidelines.” – Robert Schuller
2. Cold-calling is a painful, unforgiving, numbers game
Cold calling was essentially what I was doing at age 12 knocking on those doors. And I learned quite fast that it is a numbers game.
You knock on doors, you get a percentage of people who say yes, and then a percentage of those people actually follow through and do business with you.
I didn’t know about that last part, so when I returned to my list of signatures and knocked on their doors, I was disappointed to be greeted with either no answer or an “I changed my mind” from a big portion of them.
So I knocked on more doors, and more doors, until finally I started to get my first real customers (and cash in hand). What I learned from this long cold-calling process was that I hated knocking on doors. It was nerve-wracking and it really sucked to get rejected. There were times where I wanted to just quit and go home to play video games.
But each time, right when I was on the brink of quitting, I would get a “yes,” and that $10-$15 would suck me back in. I repeated this process for a while, but then I got smart. I asked myself: Why was I knocking on doors?
Looking back, I was inadvertently doing exactly what is commonplace in online business today, I was building a list.
So my 12-year-old self looked at my list and determined who would be most likely to pay me. My answer? My existing customers! I was spending so much time knocking on doors (lead generation) that I wasn’t properly following up with the people who already liked me. After all, grass grows fast in the summer. I would only need 3-5 regular customers paying me every week in order to hit my goal.
Just like the lawns I was caring for, I needed to be just as good at caring for and nurturing my customer relationships. So that’s what I did. I focused 100% on providing great service, doing more than was asked of me, and always asking if people had neighbors they were friends with who could use my services.
That was when I stopped cold-calling forever and started focusing on customer-nurturing and building a referral network. These things are always at the forefront of my mind today, even as my techniques and marketing knowledge have become more sophisticated.
3. A “burning so hot you think you might die” desire
If I didn’t dream of having that drum set and following in my father’s footsteps, playing my favorite songs, and maybe even starting a band…If I didn’t yearn for this every time I stepped into my room and looked at the spot where I would place that kit…there is no way I could have done it.
I would have quit by the 10th “No” I got while knocking on doors. I would have quit when I had a valuable regular customers drop my services in exchange for their nephew.
Willpower is a finite resource. But dreaming of that drum set kept me going. It’s what pushed me along when things got tough and I wanted to give up.
If there is any lesson I have taken away from my first business, it is, you can’t do amazing things if you don’t have an amazing reason for doing them. You only have so much willpower. If you don’t have that burning desire constantly nagging you, you will just give up. I can guarantee it.
But if you figure out what your burning desire is, and keep it at the forefront of your mind at all times. If you write it on post-it notes and put them everywhere. If you allow it to push you and even stress you out a little bit, you will surprise yourself with how your work ethic changes and how you will start to focus on the right things that will help you reach your goal.
And once you reach that goal and all of that hard work pays off, you become addicted to that feeling of achievement and success. I was able to purchase my drum set that summer (I still have it today), and I never did stop “opening up shop” to achieve my goals.
“Desire, burning desire, is basic to achieving anything beyond the ordinary.” – Joseph B. Wirthlin
What lesson have you learned from starting your business? Please leave your thoughts in the comment section below!
Startups
Move Fast without Breaking People: Product Safety Lessons for Ambitious Startups
Fast growth can hide product risks until customers get hurt, especially when safety comes late in development. A software bug can be patched, but a chair, charger, or smart device can cause a burn, fall, cut, or crash.
For founders moving from a prototype to mass sales, the cases handled by Michael Kelly Injury Lawyers in Boston show why launch goals should not push testing, warnings, and foreseeable risks aside. A product claim can involve the design, how a unit was made, user instructions, or several firms in the supply chain.
Why Minimum Viable Should Never Mean Minimally Safe
A minimum viable product should test whether people want an idea, not how much danger they will accept. Teams can delay colors or premium finishes, but not guards, safe heat limits, sound wiring, or clear instructions.
Set Safety Rules Before the Build
The product brief should define who will use the item, where, and what could happen during setup, cleaning, storage, wear, or mistakes. It should also consider what a child, guest, tired worker, or first-time buyer might do.
Shared rules help teams move faster. Designers know which guards must remain. Engineers know which parts cannot fail. Suppliers know what cannot change without review.
Test How People Really Use It
A neat demo is not the real world. Users place products on wet counters, soft rugs, or rough ground. They skip a guide, use the wrong cable, or handle an item in unexpected ways.
Testing should cover misuse without predicting every extreme act. When a risk can be reduced through a guard, lock, stop switch, or clear signal, that design change is often greater than a warning alone.
How Design and Manufacturing Risks Differ
Some risks are built into the design. Others arise when production fails to match the approved plan. Teams need to identify the source before choosing a correction.
Design Problems Start with the Plan
A design problem can affect every unit. A base may tip, a blade may sit too close to a hand, a control may activate too easily, or a battery space may trap heat.
Final inspection cannot repair a flawed plan. The team may need a new shape, shield, limit, material, or control, followed by testing before more units ship.
Manufacturing Problems Break the Plan
A manufacturing problem occurs when a unit or batch does not match the approved design. A fastener may be missing, a weld may be weak, a wire may be damaged, or the wrong component may enter production.
Good records help define the scope. The team should know who made each part, which batch used it, what checks occurred, and where units went. Fast trace work can keep one fault from becoming a wider crisis.
When Customer Feedback Signals More Than Dissatisfaction
Support teams hear about delays, difficult setups, strange sounds, and refunds. Most reports are routine. Yet heat, smoke, sparks, breakage, sharp edges, sudden movement, falls, or failed guards require review.
Treat Complaints as Safety Data
One report may lack key facts, but similar reports can reveal a pattern. Staff should record the model, batch, date, use, photographs, and outcome, then alert someone who can pause sales or order testing.
Teams should not blame unusual use before asking whether another reasonable buyer could make the same choice. A support ticket can be the first sign of a hazard that lab testing missed.
Preserve the Product and the Record
After an injury, the product can help explain what failed. A repair, disposal, or undocumented test can remove evidence. The same applies to old labels, manuals, test files, customer messages, and design notes.
Startups should keep relevant items safely, record who examines them, and preserve earlier versions of instructions and warnings. This history can show what changed and why.
Why Warnings Must Reflect Real Use
A warning works only when a user notices it at the right time. Dense text at the back of a manual may not help during setup. The message should name the hazard, explain the harm, and state what reduces the risk.
Placement matters too. A charging risk belongs near the port. A weight limit belongs where weight is added. Even so, warnings should not replace a safer design when the hazard can reasonably be removed.
How Founders Can Preserve Speed without Cutting Safeguards
A delayed launch, redesign, or recall can feel like defeat. In practice, early action can prevent harm, protect trust, and give the team better facts for the next version. The strongest startups move quickly because their systems protect people.
When a product injures someone, legal guidance can help preserve the item, collect design and manufacturing records, identify responsible companies, and examine whether a defect or unsafe choice caused the harm.
Startups
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