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Created a Course but Lack Confidence? Here’s What to Do

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You’ve lovingly created your online courses, even built some services around your topic of expertise; but at the back of your mind you always have this tiny sense of anxiety, a little niggling of fear ‘what if I’m not good enough?’, ‘What if I ever get an unhappy customer?’!

The fear of the unhappy customer.  Gulp.

It’s a fear that can stop many edupreneurs from ever getting their content out there.  But it shouldn’t stop us.  We can never please everyone, but it’s also not at all nice when it does happen.  I know, I’ve been there.

What To Do If The Worst Happens

Sometimes – just sometimes, our biggest fears, the things we are most afraid of can actually happen.  

For me, the single best way of overcoming this feeling of ‘being rubbish and not good enough’ is to over-deliver, over-help and be the kindest, most useful person anyone has ever come across. And honestly, I immediately feel better about everything from my skills and knowledge to my entire existence.

When I feel down about my abilities, I go out of my way to FIND people that I can help.  I look for questions that I can answer in Facebook groups, I scroll through forums and seek questions being asked specifically about things I know how to do.

There is no greater affirmation of your innate abilities than showing yourself that you have a tonne of answers to questions other people are asking, and for them to thank you for the information and enlightenment.  

In fact, it is my moments of complete self-doubt that have actually caused the greatest shifts in my success.

In early 2016 I gave birth to my long awaited baby daughter, Chloe.  As much as my husband and I had been trying to bring her into the world for 3 years and I longed for her with every ounce of my being, I was still terrified about how I was going to cope with upholding my professional castle, whilst adjusting to my new role of ‘mummy’, especially since we had no family whatsoever on the same side of planet earth as us.

I was on edge, my self-efficacy was crumbling and I was very very afraid.

There has never been a time in my life where I felt more like ‘I can’t do this’.  And then, the absolute worst happened.  

Just as I was holding my newborn baby in my arms, my company got its first ever unhappy customer in over a decade.  To add an extra layer of horrifying terror to the already soul-crushing situation, said unhappy customer immediately went on an almighty and entirely overactive public tirade about the ugly PowerPoint presentation she had received (it was pretty ugly).  

In business we all have to deal with the crazy customers, but to have your first one in a decade at the same time as already dealing with self-doubt AND having your hands spectacularly tied by a bundle of love at 3am on a Saturday night when you literally cannot do anything to resolve the situation, can really push a girl over the edge!  

This situation literally threw me into the hormone fuelled grasp of severe anxiety as I read her hate mail and public abuse (even after I had given her a full refund!).

Afterall, I had told the world I was an expert.  I had categorised myself as the best in the business. I had positioned myself, my company and my team as spectacular.  I had built a following of wonderful supporters who believed me as I had believed myself from a decade of successful results.  

For anyone who’s course creation and edupreneurial mojo is feeling a little distant, this experience was for me the equivalent of it combusting into a cataclysmic scatter bomb and taking my soul into hell with it’s own remains.  Dramatic? Yes.  True? Most certainly.

This situation is every edupreneurs absolute nightmare.

But here’s where it gets interesting and why I can now look back at this situation and wish that I could thank this customer for what has turned into one of the biggest turning points to the rise of my most recent success.  

After overcoming my initial reaction to run, hide and give up, I took stock of the facts.

If you ever find yourself in a similar situation, reflect on the following:

  1. Remember why you started
  2. Remember what you love
  3. Remember all of the people over the years that you have helped
  4. Remember that you DO know a metric tonne of stuff that is super helpful to others
  5. Remember that you can make a positive difference to more people
  6. Remember that you are a good person

I went through these reflections myself and came to one conclusion:  

All I have to do is keep proving it. (That I AM good at what I do).

To keep proving it, all I have to do is serve, give and help. (Show them; show them all).

“Helping others is the way we help ourselves.” – Oprah Winfrey

Nobody hates a helpful giver.

I was so worried that this person’s comments to others would damage my name and my work (yes I gave ONE person this much power in a time that I was weak), that I decided the only way I could recover was to show the entire world to just how wrong this customer was.  

I imagined her saying to someone ‘That Sarah is rubbish’, and then imagined that the people she was saying it to simply looking at her like she was bonkers and then presenting to her a million ways that I had helped them and helped others with lots of helpful content and transformational courses.

Achieving this meant more than telling people that my company and I were great at what we did.  

It meant more than fighting her tirade.  

It actually meant forgetting her altogether and going full-throttle into my ‘do what I came onto earth to accomplish’ mission.  

She thought that discrediting someone was to say unjustified mean things about them.  All I had to do to counter her unjustified aggression was to make it just that – by PROVING through the act of undeniable, factual, quantifiable evidence that I was none of the things I was imagining that she might have been saying about me in the big easily manipulated world.

I tapped into my inner knowledge vault.  

I shared and shared and shared.  

I helped and helped and helped.  

I went out of my way to serve others.  

I created streams of blog posts, articles, videos, courses, spoke at events for free, gave my knowledge and advice freely and made an absolute point of being the leading edupreneur that I’d promised myself, my team and my industry that I was.

I have to admit, that all of this initially derived from a place of survival.  From a starting point of fear – but the real ‘happy ending’ and immense learning outcome from this story was about to present itself….

There is always a happy ending for the Edupreneur…

Suddenly, the messages of gratitude began flooding in.  My inbox became inundated with people saying how much my content had been helping them.  

My course sales went up dramatically, my following increased by more than 3,000% in just a couple of months, we couldn’t keep up with the enquiries and business and I had to hire 5 new people as well as turn business away.  

My notifications of people tagging me in Facebook groups as ‘the guru’ in my field were out of control, I was being approached by podcasters and conference organisers to speak for their audiences and before I knew it, the place I thought I’d lost really was gone – now I was levels higher than before the entire debacle even started. 

The power of giving had just shown itself to me in ways I could never have expected.

I was forced into an internal sense of urgency to SHOW the world what I had, what I could do, who I was and what I cared about and I did it without reservation.  

The results of giving my knowledge away and showing people that I could help them not only made the whole thing fizzle out and improve my business; but believe it or not also made the woman in question get back in touch a few months later and apologise profusely for her ‘unprofessional reaction’ and actually say the words ‘because it’s evident from everything you’ve been doing just how much you care about your customers and how good you are at what you do, I’m sorry’.  

As I responded with genuine gratitude to this customer, I suddenly realised that having a delicate mojo was actually the very essence of my strength.

And do you know what Edupreneur?  It’s yours too.  So if you’re afraid of a crazy customer and it’s holding you back even just the tiniest bit – remember that this is your strength – the fact that you care, the fact your heart is in the game, the fact that you show concern for the results you provide says EVERYTHING about who you are.

The most successful Edupreneurs are those who have hearts, as this is the essence of our giving.

I always believed in ‘giving is getting’, and have always been a ‘speculate to accumulate’ kind of entrepreneur.  But this experience showed me unequivocally, that the more you give, the more everyone gets.

Sarah Cordiner is a Postgraduate Qualified Course Creation Specialist with over 180,000 student enrolments in her online education programs, from 181 countries - Sarah Cordiner helps organisations, experts, speakers, coaches and consultants to create and launch online courses, coaching programs, membership subscriptions, and build successful education-based businesses with her simple to follow tech and marketing support thrown in. During the initial outbreak of COVID-19, Sarah donated over $1.35 MILLION worth of places in her education programs to help small business owners get online. Sarah was listed by the Huffington Post as "The Top 50 Must-Follow Female Entrepreneur 2017", has had her course creation work cited in Forbes and Times Higher Education, and was listed as the Number 1 e-Learning Blog on 'e-Learning Feeds'. Sarah is a 16 times published author (and 5 times international number 1 best-seller), host of the Course Creators Podcast and holds the record for being the youngest University “Executive Director and Head of Campus” in Australian history - a university that was ranked number 1 in Australia at the time of her leadership and is one of the most remote university campuses in the world. Sarah has won multiple awards in educational entrepreneurship, having gone from homeless to having a 7 figure education services business in just 18 months of moving to Australia from Europe. 

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Entrepreneurs

The Brutal Truth About Entrepreneurship with ADHD (And Why Most Advice Is Making It Worse)

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Image Credit: Joel Brown - Addicted2success

You’re not lazy. You’re not undisciplined… and you’re definitely not broken.

You’re an entrepreneur with ADHD, and right now you’re probably sitting on 19 unfinished projects, 47 open tabs, and a brain that feels like it’s running on 12 different radio stations at once.

You’ve read the books. You’ve tried the planners, the Pomodoro timers, the accountability groups. You’ve even hired coaches who promised to “fix” your focus. Yet here you are — brilliant ideas, massive potential, and a business that still feels like it’s one step away from collapsing under the weight of your own mind.

Here’s what almost nobody in the entrepreneurial space will admit:

The real struggle isn’t your ADHD. It’s that you’ve been trying to run a neurodivergent brain inside a neurotypical business model — and then beating yourself up when it doesn’t work.

Most advice for entrepreneurs was written by people whose brains work differently. They preach consistency, routines, long-term planning, and steady execution like those things are universal truths. For the ADHD entrepreneur, those “truths” feel like trying to swim upstream in cement. You can force it for a while (and you have), but eventually your brain rebels, the burnout hits, and you’re left feeling like a failure who just needs to “try harder.”

That cycle is quietly destroying more talented founders than cash flow problems or bad hires ever could.

The deeper layer most people never reach is this: your ADHD isn’t a bug in the system. It’s a different operating system entirely. And when you stop trying to install Windows on a Mac and start building everything around macOS, the game changes completely.

The Hidden Addiction That Keeps ADHD Entrepreneurs Stuck

You already know the surface symptoms — time blindness, rejection sensitivity, starting strong and fading fast, shiny object syndrome.

But the real trap is more insidious.

It’s the addiction to chaos and novelty.

Your brain is wired for dopamine. New ideas, big visions, last-minute sprints, high-stakes pressure — these things light you up like nothing else. The boring, repetitive, systems-building work that actually scales a business? It feels like torture.

So unconsciously, you keep your business in a state of controlled chaos. You say yes to too many things. You chase the next exciting opportunity. You avoid building the boring infrastructure because “I work better under pressure anyway.”

And every time the pressure gets too high, you crash, swear you’ll get organized next quarter, and repeat the cycle.

Meanwhile, the neurotypical advice keeps telling you to “just build better habits.” As if your brain is a poorly trained dog that needs more discipline instead of a high-performance race car that needs the right fuel and track.

This isn’t a character flaw. It’s neurology.

And until you stop treating your wiring as something to overcome and start treating it as your greatest strategic advantage, you’ll stay stuck in the same exhausting loop.

The Identity Shift That Changes Everything

The entrepreneurs with ADHD who finally break through don’t “fix” their brains.

They redesign their entire business to work with their brains.

They stop trying to become the consistent, routine-loving founder the gurus talk about. Instead, they become the architect of a system that leverages their natural strengths — hyperfocus, pattern recognition, creative problem-solving, relentless drive under pressure — while outsourcing or automating everything that drains them.

This is the layer most ADHD entrepreneurs never reach because it requires something terrifying: accepting that you are never going to be “normal” at entrepreneurship… and that’s exactly why you can win bigger than most.

Your ability to see connections others miss. Your tolerance for uncertainty. Your capacity to go all-in when something lights you up. These aren’t liabilities. They’re unfair advantages in a world that rewards speed, creativity, and bold moves.

The shift is simple but brutal:

Stop trying to manage your ADHD. Start designing your business around it.

How to Actually Build a Business That Works With Your Brain

  1. Stop fighting your energy cycles — weaponize them. Most ADHD entrepreneurs try to force 8-hour focused days. That’s insane. Instead, track when your brain actually works best (for many it’s 10pm-2am or random 4-hour hyperfocus bursts). Build your schedule around those windows. Protect them like gold. Do the deep, high-leverage work then. Use the low-energy periods for admin, calls, or recovery.
  2. Build “chaos containers,” not rigid systems. Traditional project management tools feel like cages. Create loose but effective structures that give your brain freedom. Use tools like Notion with massive flexibility, or body-doubling (working alongside someone virtually), or even hiring a “chaos wrangler” — an assistant who thrives on turning your scattered ideas into executable plans.
  3. Turn your rejection sensitivity into rocket fuel. That intense fear of letting people down or looking stupid? Channel it into creating ridiculously high standards for your customer experience or product quality. Use it as fuel instead of letting it paralyze you.
  4. Outsource the parts that make you want to die. The execution, follow-through, and maintenance phases are where most ADHD entrepreneurs lose. Hire or partner with people who love the details. Your job is vision, strategy, and big swings. Let someone else own the spreadsheets.
  5. Create external pressure on your own terms. Deadlines and public commitments work wonders for the ADHD brain. Use them strategically — announce launches, create beta groups, or work with coaches who understand neurodivergence instead of fighting it.

The entrepreneurs with ADHD who are quietly crushing it right now aren’t the ones who finally became “disciplined.” They’re the ones who stopped apologizing for how their brain works and started building empires that are specifically engineered for it.

They have teams that handle the boring stuff. They have systems that flex with their energy instead of fighting it. They’ve turned their “flaws” into the exact reasons their businesses stand out.

Your ADHD brain is not the enemy. The enemy was trying to play the game by rules that were never designed for you.

The moment you accept that and start designing everything… your calendar, your team, your offers, your processes — around how you actually operate, the struggle doesn’t disappear… but it becomes manageable, even exhilarating.

You were never meant to fit the mold. You were meant to break it and build something better.

The world doesn’t need another cookie-cutter entrepreneur. It needs the chaotic, brilliant, all-in, slightly unhinged visionaries who can only operate at full power when the game is built for them.

That’s you.

Stop trying to fix yourself. Start building the business that was always meant to be run by a mind like yours.

Your next breakthrough isn’t going to come from working harder or being more consistent. It’s going to come from finally giving yourself permission to work differently.

And when you do that? Watch what happens.

The same brain that once felt like a curse becomes the exact reason your business becomes unstoppable.

You’ve got this. Not despite the ADHD. Because of it.

If you want to learn more from me or send me a personal message I’ll respond to you on Instagram at https://instagram.com/iamjoelbrown speak soon!

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Entrepreneurs

The Silent Killer of Entrepreneurial Dreams (And How to Make Sure It Never Takes Yours Down)

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Image Credit: Joel Brown - Addicted2success

You started with fire in your belly. The vision was crystal clear. But somewhere along the way the doubts crept in. The “what if I’m wrong” thoughts. The comparison to everyone else’s highlight reel. The quiet voice that says maybe you should just play it safe and get a real job.

That voice is the silent killer. Not cash flow problems. Not bad hires. Not even market shifts. It’s self-doubt that quietly talks most entrepreneurs out of their biggest breakthroughs.

I’ve been in rooms with founders who’ve raised millions and still battle it daily. The difference between those who push through and those who fold isn’t talent or luck. It’s how they handle the internal noise.

The game-changer is learning to treat doubt as a signal, not a stop sign.

Every time that voice gets loud, it usually means you’re on the edge of something important. Growth lives right outside your comfort zone. The entrepreneurs who scale don’t silence the doubt—they thank it for showing up and then take the next step anyway.

Here’s how to make that practical.

Keep a “proof file.”

Every win, every positive customer note, every metric that moved in the right direction. When doubt hits, open it. Evidence beats emotion every single time. Most founders are terrible at remembering their own wins. They move the goalpost so fast that yesterday’s victory feels ordinary by today. A simple document or folder where you collect proof changes the internal conversation. It becomes harder to believe the doubt when you have a running list of times you were wrong about your own limits.

Surround yourself with people who are playing a bigger game.

Isolation breeds doubt. A strong peer group normalizes the struggle and reminds you you’re not crazy. The entrepreneurial path is full of invisible landmines. Having people who’ve stepped on a few of them—and lived to tell the tale… makes the journey feel less lonely and more possible. Find masterminds, find mentors, find founders a few steps ahead of you who are willing to be honest about the hard parts.

Reframe failure as data.

Every setback is just information about what to do differently next time. The fastest learners treat mistakes like tuition, not tragedy. This doesn’t mean you celebrate failure or become reckless. It means you extract the lesson quickly and move forward without carrying the emotional weight longer than necessary. The founders who win long-term are the ones who fail fast, learn faster, and keep their identity separate from any single outcome.

Get brutally clear on your “why.”

Not the surface-level money or freedom story. The deep one that still lights you up even when the work sucks. Reconnect with it daily. When doubt shows up, it’s often because you’ve lost sight of the deeper reason you started. Spend time with that reason. Write it down. Say it out loud. Let it remind you that the discomfort is temporary and the mission is bigger than the fear.

And finally, give yourself permission to be in process.

Most entrepreneurs compare their chapter one to someone else’s chapter ten. They see the polished results and forget the messy middle that every successful founder had to walk through. Your story isn’t over. It’s not even close. The doubt you feel today might be the exact thing that forces you to get clearer, stronger, and more intentional than you’ve ever been.

The path of entrepreneurship was never meant to feel safe. That’s the whole point. It forces you to become the kind of person who can handle bigger problems and bigger wins. Doubt will show up. It always does. But it doesn’t get to drive.

You do.

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Entrepreneurs

The One Brutal Mistake That Keeps Most Entrepreneurs Stuck at Six Figures (And the Fix That Unlocks Seven)

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Image Credit: Joel Brown - Addicted2success

You built something real. Customers are coming in. Revenue is growing. But no matter how hard you grind, it feels like you’re hitting an invisible ceiling. The business owns you more than you own it, and scaling feels like a distant dream instead of the next logical step.

I’ve seen it destroy too many sharp founders. They’re doing everything “right”—working longer hours, chasing every opportunity, saying yes to every client. And yet the growth stalls while their stress skyrockets.

The mistake isn’t effort. It’s identity.

Most entrepreneurs still see themselves as the indispensable hero who has to touch every single part of the business. They built it with their own hands, so they believe only they can run it at the highest level. That belief is exactly what caps them at six figures.

The shift that changes everything is deciding you are now the leader of a system, not the worker inside it.

You stop being the best operator and start becoming the best owner. That means ruthlessly auditing where your time is spent and handing off everything that doesn’t move the needle on growth. Yes, it feels scary. Yes, it feels like you’re losing control. But the entrepreneurs who break through are the ones who trust the process more than their ego.

Here’s what that actually looks like in practice.

First, identify your $10,000-an-hour activities

The ones only you can do that truly grow the company. Everything else gets documented, delegated, or deleted. Most founders I know are shocked when they finally track their time for two weeks straight. They discover they’re spending 60-70% of their week on things that could be handled by someone else at a fraction of the cost. The ego loves to whisper that “no one can do it as well as me.” That voice is expensive. It costs you leverage, it costs you time with your family, and it costs you the mental bandwidth to actually think strategically about the future of the business.

Second, build repeatable systems for the rest.

Not fancy software. Simple checklists, processes, and people who own outcomes. Your team stops waiting for your approval on every little thing. This is where most entrepreneurs get stuck—they hire help but never actually transfer ownership. They create bottlenecks because every decision still funnels back to them. The fix is to document the process once, train someone thoroughly, then step back and let them own it. Yes, there will be mistakes in the beginning. That’s the cost of building something that can eventually run without you. Every mistake becomes a better system.

Third, measure what matters.

Revenue per employee. Customer acquisition cost. Lifetime value. Stop celebrating busywork and start obsessing over leverage. I’ve watched founders go from celebrating “we’re so busy” to celebrating “we added three new team members and revenue per person went up 40%.” That’s the shift. When you start measuring the right things, your decisions change. You stop hiring to offload tasks and start hiring to multiply output.

The hard truth is that most entrepreneurs never make this transition.

They stay the bottleneck in their own business. They become the ceiling. And the business grows to the exact size that one person can manage with heroic effort… then it plateaus. The ones who break through are willing to feel uncomfortable for a season so they can build something that actually scales.

You didn’t start this journey to trade one boss for another… especially when that boss is you. Let go of the need to be the smartest person in every room. Your job now is to build something bigger than yourself. The ceiling isn’t real. It’s just the point where your old identity stops serving you. The question is whether you’re willing to let that old version of you die so a new one can lead.

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Business

Scaling a Business? Here’s What Usually Goes Wrong

Before you hire, expand, or chase bigger revenue, here’s what every founder needs to fix to scale without losing control, culture, or quality.

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how to scale a business successfully

Growing a business is the dream. But scaling one? Honestly, that is a completely different reality. (more…)

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