Success Advice
How to Use Psychological Distance to Become a Better Problem Solver

Life is about finding a way of living that makes you the happiest. However, that’s not always easy, and we all have to deal with obstacles and problems we don’t expect. Whether your problems stem from work, personal or emotional matters, a simple mindset shift can change how you go about them. That’s the art of problem solving, and with the help of a little-known phenomenon called psychological distance, that’s what we’re going to dive into today.
What Is Problem Solving?
Problem solving refers to the ability to tackle new, difficult situations with relative ease. It isn’t a personality trait or a certain characteristic that only some possess; rather, it’s a way of thinking developed through consistency.
Solving problems, at its core, comes from these three actions:
- Identifying the problem
- Looking at the problem from a distance (I’ll show you how)
- Writing down the steps or a plan of action to solving the problem
However, problem solving isn’t necessarily the same as thinking logically. Instead, it requires taking a step back from the problem itself and attempting to think outside the box, something that cannot always be done pragmatically. It’s true that logical problem solving can be used at work, but when it comes to personal development and more emotionally-charged topics, you need to push your boundaries to come up with the right solutions.
That’s why the skill of problem solving is so valuable to your personal development. It’s a tool for personal growth, and it acts as a meta skill that helps you deal with everything life throws your way.
How Can Problem Solving Benefit You?
Whether you’re looking for a way to establish your business or brand, or just growing personally, being a strong problem solver can help you in many ways, including:
- Successfully guiding your life or your business down the path you want, independently of the roadblocks that confront you
- Identifying problems you couldn’t see before due to a different life perspective
- Spending more time on developing solutions rather than worrying about them
- Adding an extra layer of creativity to your way of thinking
I could go on with the benefits of being an adept problem solver, and what that can do for the people and organizations around you. The most important entity that needs your problem solving skills, though, is yourself. Here’s my seven-step process for shifting your mentality into that of a problem solver right now.
How To Turn Yourself Into A Problem Solver: Step-by-Step
- Sit in a calm, relaxed place.
- Think about the first problem you want to solve in your life.
- Once you can clearly identify the problem, imagine that the problem is happening to a friend of yours, not to you.
- Take detailed notes on the advice you would give your friend in solving the problem.
- Then take the same problem and imagine it’s happening to you, but rather than it happening now, envision it happening to you one year from today.
- Take detailed notes on how you would prepare to solve the problem step-by-step in advance.
- Make a step-by-step plan for taking action on your best solution. Take the first step today.
Why does this all work? Because of a little-known phenomenon called psychological distance. Psychological distance refers to how near or far we perceive ourselves to be to a given event or subject. When you think of a problem happening to your friend, not yourself, you’re injecting psychological distance into that situation; when you think of a problem happening next year instead of today, you’re doing the same.
The great thing about psychological distance is that it turns you into a much more clear thinker: rather than getting caught up in the emotions of the problem that’s plaguing you, you focus on solutions instead. Countless studies have shown the benefits of psychological distance in changing perspective and solving difficult problems, so it’s time for you to start capitalizing on it, too.
Let’s look at a real-world example to see how this works in practice.
“Inside of every problem lies an opportunity.” – Robert Kiyosaki
Margaret Sanger: A Problem Solving Case Study
Margaret Sanger was a nurse that was born in the late 1800s. After she witnessed one of her patients pass away from a failed attempt at a self-induced abortion, Sanger decided to take a controversial position and support abortion and birth control as a whole. In those days, the birth control pill was just being developed, and it was seen as the devil in most parts of society. But Sanger was a fiery woman, and she stuck to her guns.
In line with the tenets of psychological distance, Sanger took a step back to see the situation from a new perspective, asking herself these sorts of questions:
- “What’s the problem I’m trying to solve?” The acceptance of the birth control pill in society to help women seeking to avoid pregnancy due to health concerns.
- “What causes this problem?” Society’s fear of women being in control of their bodies, which would lead to them having more power in society more broadly.
- “What can I do to fix this problem?” Empower women to choose the pill for their health and the stability of their families.
Sanger started acting upon her insights immediately, and decided that regardless of the obstacles in her way, she would champion the birth control pill for as long as she lived. In fact, she became a rowdy activist of the pill, going so far as to be thrown in jail multiple times in support of birth control, which was illegal in those times. Sanger found a way around all of the institutions that tried to silence her and ensured her message was heard. Thanks to her foresight and stubbornness, the birth control pill has become what it is today: one of the most important medicinal and societal advances in history.
Most of us don’t face the same obstacles as Margaret Sanger, but we can certainly learn from her journey. If she was able to change how society sees something as touchy and taboo as birth control, there’s no reason you can’t shift your mentality in how you solve problems, too.
Every successful company, product and organization has a problem solver behind them. But problem solving isn’t only important for leaders: companies today are looking for employees who have the same level of problem solving prowess. It’s no longer enough to just be a logical thinker; to succeed in the job market today, you need to think outside of the box and come up with solutions that no one else is thinking of. Apply the process I laid out above, with the story of Margaret Sanger ringing in your ears. It won’t be easy, but it will be worth it when it works.
Don’t feel discouraged if your first attempt doesn’t work. Every time you use psychological distance to your advantage—just as Margaret Sanger and so many others have—you’ll gain a better understanding of how to do it naturally. Just as success only comes after a great deal of effort, the same holds for problem solving, too.
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In workplaces around the world, there’s a growing gap between employers and employees and between superiors and their teams. It’s a common refrain: “People don’t leave companies, they leave bad bosses.”
While there are, of course, cases where management could do better, this isn’t just a “bad boss” problem. The relationship between leaders and employees is complex. Instead of assigning blame, we should explore practical solutions to build stronger, healthier workplaces where everyone thrives.
Why This Gap Exists
Every workplace needs someone to guide, supervise, and provide feedback. That’s essential for productivity and performance. But because there are usually far more employees than managers, dissatisfaction, fair or not, spreads quickly.
What if, instead of focusing on blame, we focused on building trust, empathy, and communication? This is where modern leadership and human-centered management can make a difference.
Tools and Techniques to Bridge the Gap
Here are proven strategies leaders and employees can use to foster stronger relationships and create a workplace where people actually want to stay.
1. Practice Mutual Empathy
Both managers and employees need to recognize they are ultimately on the same team. Leaders have to balance people and performance, and often face intense pressure to hit targets. Employees who understand this reality are more likely to cooperate and problem-solve collaboratively.
2. Maintain Professional Boundaries
Superiors should separate personal issues from professional decision-making. Consistency, fairness, and integrity build trust, and trust is the foundation of a motivated team.
3. Follow the Golden Rule
Treat people how you would like to be treated. This simple principle encourages compassion and respect, two qualities every effective leader must demonstrate.
4. Avoid Micromanagement
Micromanaging stifles creativity and damages morale. Great leaders see themselves as partners, not just bosses, and treat their teams as collaborators working toward a shared goal.
5. Empower Employees to Grow
Empowerment means giving employees responsibility that matches their capacity, and then trusting them to deliver. Encourage them to take calculated risks, learn from mistakes, and problem-solve independently. If something goes wrong, turn it into a learning opportunity, not a reprimand.
6. Communicate in All Directions
Communication shouldn’t just be top-down. Invite feedback, create open channels for suggestions, and genuinely listen to what your people have to say. Healthy upward communication closes gaps before they become conflicts.
7. Overcome Insecurities
Many leaders secretly fear being outshone by younger, more tech-savvy employees. Instead of resisting, embrace the chance to learn from them. Humility earns respect and helps the team innovate faster.
8. Invest in Coaching and Mentorship
True leaders grow other leaders. Provide mentorship, career guidance, and stretch opportunities so employees can develop new skills. Leadership is learned through experience, but guided experience is even more powerful.
9. Eliminate Favoritism
Avoid cliques and office politics. Decisions should be based on facts and fairness, not gossip. Objective, transparent decision-making builds credibility.
10. Recognize Efforts Promptly
Recognition often matters more than rewards. Publicly appreciate employees’ contributions and do so consistently and fairly. A timely “thank you” can be more motivating than a quarterly bonus.
11. Conduct Thoughtful Exit Interviews
When employees leave, treat it as an opportunity to learn. Keep interviews confidential and use the insights to improve management practices and culture.
12. Provide Leadership Development
Train managers to lead, not just supervise. Leadership development programs help shift mindsets from “command and control” to “coach and empower.” This transformation has a direct impact on morale and retention.
13. Adopt Soft Leadership Principles
Today’s workforce, largely millennials and Gen Z, value collaboration over hierarchy. Soft leadership focuses on partnership, mutual respect, and shared purpose, rather than rigid top-down control.
The Bigger Picture: HR’s Role
Mercer’s global research highlights five key priorities for organizations:
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Build diverse talent pipelines
-
Embrace flexible work models
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Design compelling career paths
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Simplify HR processes
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Redefine the value HR brings
The challenge? Employers and employees often view these priorities differently. Bridging that perception gap is just as important as bridging the relational gap between leaders and staff.
Treat Employees Like Associates, Not Just Staff
When you treat employees like partners, they bring their best selves to work. HR leaders must develop strategies to keep talent engaged, empowered, and prepared for the future.
Organizational success starts with people, always. Build the relationship with your team first, and the results will follow.
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