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Success Advice

5 Ways To Become A Master Communicator



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How many of us have ever wanted to become the most valuable person in our profession and/or professional position?

As I continue to improve and become a more efficient leader within the automotive industry and sales profession; as a whole, I’ve been fortunate to learn from the best in the business.  This concept of being the most valuable person is centered around becoming a master communicator, one that I train on with my professional and personal mentor, Andy Elliott, who coaches me to this very day.

I utilize these five things every day in my professional roles in automotive sales with our customers, staff, and community members as well as being diligent to apply them in my personal life with family, friends, and anyone I say hello to.  I believe that if you take these five things serious; and want to become masterful at communicating, you can become the most valuable person to anyone and everyone that you come into contact with.  

1. Master Public Speaking

This is an area that everyone should want to master and it will create an immediate impact.  Think about it.  Every verbal interaction with another individual is  part of the definition of public speaking, or the “act of speaking face to face to a live audience.” Have you ever said, “Let me rephrase that”, or “Does that make sense”?  

When we say either one of those statements, I believe,  it’s because there is a lack of confidence that what we are saying to someone is being understood by the other person/persons.  Do you view yourself as a public speaker?  Do you view what you do as part of a public speaking role?  If you are serious about mastering your communication skills then you have to accept the fact that you are a public speaker first and foremost.  

After accepting this, it’s time to go to work on becoming confident with how you speak.  The more effective you are with how you speak and communicate with others will create so much self-confidence that you start seeking out opportunities to create new conversations and improve on the ones you’re already having. 

2. Master Listening

Communicating is such an important skill that you have to be great at, regardless of your profession.  In order to best serve your customer base, staff, and/or community at large, you have to be great at speaking to them; however, if you aren’t actively listening, you will limit your ability to successfully communicate with others and ultimately will lose credibility as well.  

Asking great questions and then writing down the “hot button” responses from those questions you’ve asked, is crucial to becoming a master at listening.  In my opinion, people believe more of what they see versus what they hear so your actions in the listening process are paramount. Whatever you do, don’t write things down to just write them down.

Write down what is important to those you are speaking to because they will see the benefits from that and feel more confident that you’re someone that is listening to them, not just appeasing or hearing them.

“The way we communicate with others and with ourselves ultimately determines the quality of our lives.” – Tony Robbins

3. Master Your Personality

The way you’re “easy to talk to” or “difficult to approach” is part of the way your personality is engineered.  It’s important to understand your energy level during the communication process because it will create the impression that you’re either going to be someone others want to talk to or someone that they don’t.  

Your personality is a reflection of how you will be to work with and/or communicate with long-term; and, can either be an asset for you or a liability in all of your interactions.  Do you sound confident and excited to others when you are engaging with them?  Are they moving towards you in the communication process or are they retreating from you?  

To best start mastering your own personality, reverse engineer the process by studying and auditing how others communicate with you.  Remember that personality is reflective. So being able to observe how others communicate with you and what their personality is like with you, is a great way to see how they might already perceive you and your personality with them. 

How did they make you feel during the interaction?  Did you feel they were excited to be speaking with you or just going through the motions?  

4. Master Your Tonality

Your ability or inability to inflect during the conversation and the timing of your inflection is exactly how the person on the other end of that conversation is going to react to you so that they match your current level of the communication as well.  

By becoming a master of your tonality, what you are showing is a discipline to controlling your emotions.  What I want you to do right now is think about two conversations that you’ve had where one went well and the second one went bad. 

 I can almost bet that you can identify the exact moment in those conversations where you knew it was moving in the right direction and where it had taken a wrong turn.  One great way to begin mastering your tonality is to record yourself having a phone conversation with a customer, prospect, or family member.  

Now replay that conversation back and write down the areas during the conversation where you hear yourself shift the tone of the conversation as well as the same areas in which the person on the other end of the phone or in-person interaction does the same thing.  This is a great way to start identifying how to master your tonality right away. 

5. Master Your Ability To Transfer Emotion

This is where your current state of mind, mood, and knowledge on the topic being communicated about is shifted by you to the other party you’re communicating with.  When you’re around someone that captivates you, that peaks your interest, and holds your attention, it’s because they’ve created an emotional reaction from you that you want to invest more into. 

 At the same time, if you are around someone that frustrates you or makes you want to cut the interaction off with them, it’s because they’ve created a reaction from you where you feel that they are withdrawing energy from you. 

 Imagine if you were the cause of that happening to someone else? Possessing a grateful mindset and having the best attitude is key to mastering your ability to transfer emotion and is where you need to start right away.  

It’s important now more than ever that our ability to communicate with one another is transparent, in a state of reciprocity, and deposits more first into others than it withdraws.  If you focus on being great at these five things you will become a master communicator and dominate your professional and personal interactions with precise efficiency and effectiveness. 

Matt Crane is a former NCAA & Professional athlete turned sales and marketing entrepreneur.  In 2014 Matt launched his company Matt Crane Enterprises and now helps companies grow their sales and marketing presence. Matt is a professional blogger and ghostwriter featured in publications such as Huffington Post, Influencive, and Prsuit.  He launched the Power Of Great Podcast in July of this year where he has interviewed successful entrepreneurs and business leaders such as Grant Cardone, Shawn Thomas, Jeffery Gitomer, and John Lee Dumas to name a few. Matt believes that your current situation is not your defining moment and that is why he is addicted to success.

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Success Advice

20 Ways You Can Become a Powerful Communicator



Emile Steenveld Speaker and Coach

Some people seem to naturally know how to effectively communicate in a group setting. They can express themselves clearly and listen attentively without dominating the conversation.

Being a powerful communicator is important for several reasons, including building and maintaining relationships, achieving goals, resolving conflicts, improving productivity, leading and influencing others, advancing in your career, expressing yourself more confidently and authentically, and improving your mental and emotional well-being. Effective communication is an essential life skill that can benefit you in all aspects of your life.

But, don’t worry if you don’t naturally possess this skill, as effective communication is something that can be developed with practice, planning and preparation.

1.  Listen actively: Practice active listening by giving your full attention to the speaker and responding to what they are saying.


2. Use “I” statements: Speak from your own perspective and avoid placing blame or making accusations.


3. Avoid assumptions: Don’t make assumptions about what the other person is thinking or feeling.


4. Be clear: Express your thoughts and feelings clearly and concisely by getting to the point and avoid using jargon or overly complex language.


5. Show empathy: Show that you understand and care about the other person’s feelings.


6. Offer valuable insights: When speaking in a group, provide a valuable takeaway or actionable item that people can walk away with.


7. Be an active listener: Listen attentively and respond accordingly, incorporating your points into the conversation.


8. Choose the right time: Pick the most opportune time to speak to ensure that you have the group’s attention and can deliver your message without interruption.


9. Be the unifying voice: Step in and unify the group’s thoughts to calm down the discussion and insert your point effectively.


10. Keep responses concise: Keep responses short and to the point to show respect for others’ time.


11. Avoid unnecessary comments: Avoid commenting on everything and only speak when you have something important to say.


12. Cut the fluff: Avoid being long-winded and get straight to the point.


13. Prepare ahead of time: Sort out your points and practice them before speaking in a group.


14. Smile and be positive: Smile and nod along as others speak, to build a positive relationship and be respected when it’s your turn to speak.


15. Take responsibility: Take responsibility for your own actions and feelings.


16. Ask questions: Ask questions to clarify any confusion or misunderstandings.


17. Avoid interrupting: Allow the other person to finish speaking without interruption.


18. Practice active listening: Repeat what the other person said to ensure you have understood correctly.


19. Use your body language too: Use nonverbal cues such as eye contact, facial expressions, and body language to convey your message and build rapport.


20. Be aware of the tone of your voice: it should be calm and assertive, not aggressive or passive.


By keeping these tips in mind, you can improve your communication skills and become a more powerful communicator, which can help you build better relationships, achieve your goals, and lead a more fulfilling life.

I you want to learn how to become more confident in life then you can join my weekly mentorship calls and 40+ online workshops at so you can master your life with more success.

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