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Success Advice

5 Ways Learning Sales Can Help You Reach Success

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sales skills
Midjourney

Most people hate sales. They think of it as sleazy, dishonest and aggressive. If you watch movies like Glengarry Glen Ross, Wolf of Wall Street or Boiler Room, you know what I’m talking about.

Here’s the thing though, if you want to be really successful, you need to know what sales is all about. You don’t have to be able to sell ice to eskimos, but you need to have a thorough understanding of the underlying psychology and how to do it.

Better yet, get a job actually doing sales even for a short while, because it will teach you the following things crucial for success.

 

1. You talk to people…a lot

Everyone is so damn scared to pick up the phone nowadays. People want to text, email, message, anything but actually talking to another person that isn’t their family or close friends.

When you’re in sales you need to talk to people because there are a lot of cues like voice tonality, facial expression, hand gestures, and posture that tell you what someone is thinking.

You learn to get comfortable doing it, which means that when you have to reach out to people in other parts of your life, you don’t get nervous anymore. How many of you have been nervous to simply pick up the phone and make a restaurant reservation? After a month in sales, you won’t be.

“You don’t close a sale; you open a relationship if you want to build a long-term, successful enterprise.” – Patricia Fripp

2. You learn to read people

This is a big one. When you start talking to a lot of people that want something (ie a product), you’ll learn how to read what kind of personality they have and learn to speak to them appropriately in order to sell them your product.

This will also do wonders for your relationships in real life, because when you know how people prefer to be interacted with you can change your approach and have them eating out of your hand. The best leaders are very good at doing this.

That asshole boss you can’t stand, he’s the guy that will only interact with people according to his personality. This is why people walk away star struck from meeting certain celebrities and politicians, because they have mastered the art of reading people and know how to interact on their level and make them feel important.

 

3. You learn to influence people

Everyone wants to influence people. It’s the sexy term for business management, as though it’s some magic act like Obi Wan Kenobi telling the storm troopers “these aren’t the droids you’re looking for”.

Influence isn’t about tricking people, or bulldozing them into doing what you want. Influence is simply being able to read people and putting your point across in the way that is most palatable for them.

This links right in with point number 2 – if you can’t read people, if you can’t work out what kind of personality they have, then you aren’t going to be able to convince them. Sometimes it can be something as simple as letting the silence get uncomfortable after someone makes you an offer. If you don’t say anything, most of the time they will revise upwards.

Build the person

4. You learn how to sell

I don’t just mean sell products or services. You learn to sell anything. How many of you will go into your boss’s office and ask for a raise? Or better yet, wanting to succeed at a job interview?

Sales is about overcoming a customer’s objections, and you keep seeking them out until there are no more objections to your product. Right now you ask for a raise and say things like “umm I’m a good worker, I’ve been with the company a long time etc”.

With some time in sales, you’ll first of all have the confidence to actually talk to your boss and not stammer through the entire process. Secondly, you’ll have a good idea of their possible objections, so you’ll have come up with your rebuttals before you even get in the meeting.

You’ll have an idea of haggling to meet a mutually desirable outcome because you do it everyday. You’ll know what sort of personality they have before you go in, so you’ll know the best possible way to deliver the message. While success isn’t guaranteed, you’ve just improved your chances by 1000%.

 

5. You think you’re an introvert

Being an introvert is the cool new thing, like being intolerant to gluten and you know what? It’s bullshit. A large amount of young people think they’re introverts because they’ve spent most of their lives interacting with people behind a screen and believe that is somehow normal.

If you think that being around people and making conversation is somehow strange or a chore, you’re on the wrong side of being a human. We are a social species, and whatever your skills may be, the people that make it to the top in any business generally have good people skills.

When you’re in sales, you don’t have the luxury of interacting with people behind a screen. Can you guess how successful selling through text is? Here’s a hint – it’s not. I used to think I was a bit of an introvert until I realized that the only reason I felt uncomfortable interacting with people was because I wasn’t good at it. Dealing with people is a skill just like many other things and the more you practice it, the more comfortable you feel and the better you get at it.

“To me, job titles don’t matter. Everyone is in sales. It’s the only way we stay in business.” – Harvey Mackay

The great thing about sales is that you get paid a low base rate because you make most of your money on commissions. Many people find such a notion utterly terrifying because all they can think about is the small sum they are guaranteed. They would rather earn $40,000 as a salary than earn $25,000 with a decent chance at earning another $60,000 in commission.

Sales makes you hungry for success, because success means money. You can’t get by just doing the bare minimum like a lot of other jobs, you have to be out there all the time chasing down leads and learning how to close.

Essentially, your pay is based entirely on your performance, so it’s all on you. It’s almost primal in a sense, because back when we lived in tribes, if you wanted to eat you had to catch that animal running away from you. If you gave up the chase, if you didn’t want it bad enough, guess who goes hungry?

It is all up to you. If you want to be successful then get to work.

Peter Ross is a former soldier, national level judo competitor and now author. He writes for several online publications in addition to his two books and blog at peterwross.com

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In workplaces around the world, there’s a growing gap between employers and employees and between superiors and their teams. It’s a common refrain: “People don’t leave companies, they leave bad bosses.”

While there are, of course, cases where management could do better, this isn’t just a “bad boss” problem. The relationship between leaders and employees is complex. Instead of assigning blame, we should explore practical solutions to build stronger, healthier workplaces where everyone thrives.

Why This Gap Exists

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What if, instead of focusing on blame, we focused on building trust, empathy, and communication? This is where modern leadership and human-centered management can make a difference.

Tools and Techniques to Bridge the Gap

Here are proven strategies leaders and employees can use to foster stronger relationships and create a workplace where people actually want to stay.

1. Practice Mutual Empathy

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2. Maintain Professional Boundaries

Superiors should separate personal issues from professional decision-making. Consistency, fairness, and integrity build trust, and trust is the foundation of a motivated team.

3. Follow the Golden Rule

Treat people how you would like to be treated. This simple principle encourages compassion and respect, two qualities every effective leader must demonstrate.

4. Avoid Micromanagement

Micromanaging stifles creativity and damages morale. Great leaders see themselves as partners, not just bosses, and treat their teams as collaborators working toward a shared goal.

5. Empower Employees to Grow

Empowerment means giving employees responsibility that matches their capacity, and then trusting them to deliver. Encourage them to take calculated risks, learn from mistakes, and problem-solve independently. If something goes wrong, turn it into a learning opportunity, not a reprimand.

6. Communicate in All Directions

Communication shouldn’t just be top-down. Invite feedback, create open channels for suggestions, and genuinely listen to what your people have to say. Healthy upward communication closes gaps before they become conflicts.

7. Overcome Insecurities

Many leaders secretly fear being outshone by younger, more tech-savvy employees. Instead of resisting, embrace the chance to learn from them. Humility earns respect and helps the team innovate faster.

8. Invest in Coaching and Mentorship

True leaders grow other leaders. Provide mentorship, career guidance, and stretch opportunities so employees can develop new skills. Leadership is learned through experience, but guided experience is even more powerful.

9. Eliminate Favoritism

Avoid cliques and office politics. Decisions should be based on facts and fairness, not gossip. Objective, transparent decision-making builds credibility.

10. Recognize Efforts Promptly

Recognition often matters more than rewards. Publicly appreciate employees’ contributions and do so consistently and fairly. A timely “thank you” can be more motivating than a quarterly bonus.

11. Conduct Thoughtful Exit Interviews

When employees leave, treat it as an opportunity to learn. Keep interviews confidential and use the insights to improve management practices and culture.

12. Provide Leadership Development

Train managers to lead, not just supervise. Leadership development programs help shift mindsets from “command and control” to “coach and empower.” This transformation has a direct impact on morale and retention.

13. Adopt Soft Leadership Principles

Today’s workforce, largely millennials and Gen Z, value collaboration over hierarchy. Soft leadership focuses on partnership, mutual respect, and shared purpose, rather than rigid top-down control.

The Bigger Picture: HR’s Role

Mercer’s global research highlights five key priorities for organizations:

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  • Design compelling career paths

  • Simplify HR processes

  • Redefine the value HR brings

The challenge? Employers and employees often view these priorities differently. Bridging that perception gap is just as important as bridging the relational gap between leaders and staff.

Treat Employees Like Associates, Not Just Staff

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Organizational success starts with people, always. Build the relationship with your team first, and the results will follow.

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