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5 Things I’ve Learnt From Selling Private Jets to 7 Figure Coaching Programs

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When it comes to selling, in particular luxury/high ticket selling, I’ve pretty much seen it all. As the owner of both a sales agency, luxury sales brokerage and also working as a high ticket sales consultant/coach/strategist, I’ve been privy to nearly every sales trend, must do sales tactics or formulas that’s been mentioned and yet I hardly use any of them.

The only time I’ve ever attempted to sell with a sales script or set formula was in my first selling job at the age of 16, and I failed miserably at it. Less than 8 weeks later, I had failed to sell a single thing, not even a £9.99 contract. It was safe to say I believed I’d never get back into selling ever again. I’d even go so far as to say I hated selling. I was rubbish at it. The end.
Fast forward to today and the opposite is true. I love selling. Not only do I love selling but I sell with ease. I’ve closed sales on a private jet, supercars, yachts, right the way through to 5, 6, and 7 figure coaching/strategy programs. You name it I can sell it, I’ve carved a successful career in luxury/high ticket selling, not as an employee but as a business owner.

This isn’t just lip service. I’m so confident in my selling abilities, I have no problem pitching anyone I think I can help, including celebrities. Believe it or not, in the early days of my business I even pitched the Queen of England. I kid you not. She never got back to me but that doesn’t matter. What does is the fact I didn’t take it to mean anything about me as a person.

This is a common issue I see in the entrepreneurial space when it comes to selling; the habit of equating the value of their offer or themselves to getting a yes or no.

I’ve scaled to 8-figures in revenue across my businesses, work with footballers, celebrities and other High Net Worth individuals. Do I still get the odd ‘No’ – of course. Did I take it to mean that my service isn’t of value? Definitely not. 

I enjoy selling. My aim is to ensure that you allow yourself to love selling too. After all sales are the lifeblood of any profitable business so it makes sense to enjoy selling if running a successful business depends on it.

Here are 5 things I’ve learnt along the way about selling:

1. Throw away the rulebook 

The first major shift I made that took me from struggling to selling with ease is throwing away the rule book. No scripts, no formulas, no trying to sell how everyone else said it needed to be done. I carved my own path. Instead of trying to fit into someone else’s box by looking for answers that worked for others, I just leveraged what came naturally to me.

In the business space there will always be someone telling you they have the one and only magic way to sell. A magic formula, a specific sentence, the perfect sales script. In reality none of those things will work for you if they don’t fit with the way you naturally sell. In my agency and brokerage, every person goes through their own unique sales training. They aren’t asked to read off a screen or follow a formula set by me. They are taught to discover their own selling rule book, their own selling super power. The one that’s unique to them and will enable them to thrive as a salesperson.

The other side to this is teaching them how to understand who they are selling to, above and beyond their demographics and how they take their coffee. Traditional selling is so focused on showcasing ourselves in the best light, it often fails to look at how people actually like to buy and what turns them off about being sold to.
Selling doesn’t have to fit into a rule book made by someone else, you can sell however you want, in whichever way you want as long as it’s right for you. 

2. I reclaimed selling for me 

You won’t enjoy selling or find selling easy if you hate selling, or see it as something icky, period. The issue is, we’ve almost all experienced a selling situation that made us feel icky, we’ve felt pressured and left the sales experience feeling anything but lit up.

This is where you need to reclaim selling for you, despite the bad experiences I’ve had being sold to, I decided it wasn’t really ‘selling’s’ fault. It was to do with the way people were implementing sales tactics or were so out of alignment with the way they were selling I could literally feel something was off.

Sales wasn’t the issue in any of those situations, rather it was how the person chose to do the selling.

I decided to view selling in a different light, I decided to see selling for what it really was and separated it from those negative, icky experiences and beliefs. I see selling as an empowering experience for both the seller and for the buyer. Given the right environment, people absolutely love to buy. Given the right experience, people will rave about that selling experience to their friends. Turning selling into a positive for yourself is the first step into selling with ease and confidence.

“Approach each customer with the idea of helping him or her solve a problem or achieve a goal, not of selling a product or service.” – Brian Tracy

3. It’s never about the ‘thing’

One of the biggest mistakes I see people make and indeed made myself (oddly enough the sales training I went through at the call centre also trained people to do this) is selling the thing or thinking that the person you’re selling to even cares about the thing itself. 

They don’t. Hear me out.  Whether you’re selling a service, coaching package or an actual product, successfully making the sale is not about the thing itself. It’s about how that thing is going to make someone DO/FEEL/CHANGE/ACHIEVE. It’s about the destination; what will happen for the buyer as a direct result of making this purchase rather than the thing itself. 

The number of times I have sold a service and a client has gone on to have an amazing outcome before we even got started. It’s not just the ‘thing’ that gets results, often it’s the mental and emotional state behind the decision to do ‘something’ about an issue that kickstarts the transformation.
If you keep selling the thing, you’ll forever feel as if you’re having to pull teeth and convince people to buy from you.

4. Emotion is always the primary driving factor when purchasing

How you make someone feel when selling to them will have a big impact on whether they buy or not. In the luxury space in particular, this is an important point to note. Our clients at the brokerage aren’t buying the supercar because it’s a practical mode of transport, they’re buying it because it triggers a certain emotion within them that makes them feel good. This is the same for selling in general. No matter what you’re selling, they’ll ultimately say yes and do so with ease if you trigger their individual buying emotions.

Many people believe that selling is about what you say. It isn’t. Selling is about how you make your client feel, in that moment, in the sales experience. It’s not driven by words, rather by feelings. If you can understand this and leverage it, leads will forever be like putty in your ethical hands. Trust me, it’s one of our secret weapons!

5. People don’t buy in the same way

Many people forget that before anything else, people are people first and as a result, due to our individual experiences, we are all different. We don’t buy in the same way, we don’t buy for the same reason, much in the way not every selling style aligns with our personality or values. One of the most important things to understand is who you’re selling to from the aspect of who they are as a buyer. Not just who they are as a person but who are they as an actual buyer? What drives them to buy? Why do they buy? What is their buying profile?

You may find that you have different buyers for different offers, in which case the best sales process for your offer will also differ. Dive deeper into who you’re selling to and understand what drives them to really create a selling experience that nails getting the ‘yes’ for yourself.

Ultimately, the biggest thing I’ve learnt from selling across the board is, selling is an experience for everyone involved. It’s one that can leave you as a seller feeling on a massive high or a massive low. The same can be said for the buyer. The real key in selling is to understand yourself, your selling superpower – as in how you best connect with people generally, and create selling experiences that are unique to the type of buyer you’re selling to. Your aim is to create an emotional selling experience that leaves them excited to buy from you before you’ve even asked for the sale!

KJ (writing as Jane Baker) is a premier luxury asset broker and CEO of House of Luxury LLC, specializing in the high-stakes sale and disposal of elite assets across the sports, automotive, and real estate sectors. Ranked #34 on the 2025 WPO & JPMorgan Chase '50 Fastest Growing Women-Owned Businesses' list and a 40 Under 40 UK (2025) winner, KJ is the architect of the DISRUPT sales methodology—a proprietary framework utilized by FTSE 500 and Fortune 500 executives to sell complex, multi-million dollar deals with speed and precision. A judge for the Stevie Awards and the MIT 100K Competition, she is also a multiple-time bestselling author. KJ specializes in liquidating exclusive global assets for ultra high net worth clients. Find her at https://www.linkedin.com/in/kirstijane/ and https://www.houseofluxurygroup.com.

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Success Advice

The Psychology of Power: How to Win the Mind Games of Business

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You might think that your business is driven by data, analytics, and perfectly optimized algorithms. But beneath the spreadsheets and KPIs, the business world is driven by something far more primitive: human psychology.

Robert Greene, the mastermind behind The 48 Laws of Power, has spent decades studying how top executives, historical figures, and entrepreneurs navigate strategy. His conclusion? Human behavior is compulsive, obsessive, and entirely predictable if you know what to look for.

Whether you are scaling a startup, navigating corporate politics, or trying to understand why a competitor is outmaneuvering you, success rarely comes down to who works the hardest. It comes down to who understands the social game. Here is a breakdown of Greene’s most potent strategies for mastering the psychology of business.

1. The Art of Concealing Intentions

Is honesty really the best policy in business? According to Greene, the answer is a resounding no—at least, not with everyone.

When dealing with your internal team, transparency is essential. A leader must have a clear vision and communicate it directly so the organization can execute without chaos. However, when it comes to your competitors, complete transparency is a fatal flaw.

If your rivals know exactly where you are headed, what your next product launch looks like, or what your strategy will be in six months, they will mirror you and counter your moves. The game of power is subtle. To win, you must keep your competitors—and sometimes even your clients—on their heels. By concealing your true intentions, you force your rivals into a defensive posture, leaving you in control of the offensive.

2. Why Silence is Your Greatest Leverage

In the corporate world, there is a misconception that the loudest person in the room is the most powerful. Greene argues the exact opposite: talking less creates an aura of power.

When writing The 50th Law with 50 Cent, Greene observed the rapper in high-stakes business meetings. 50 Cent would sit in absolute silence while others talked, causing everyone else in the room to over-explain, backtrack, and ultimately reveal their insecurities.

  • The psychology behind it: When you talk constantly, you signal insecurity and a lack of self-control.

  • The power of silence: When you remain quiet, people project their own anxieties onto you. They wonder what you are thinking. It makes you appear larger, more mysterious, and more authoritative than you actually are.

Every word you say should be strategic. If you cannot control your own mouth, you cannot control your environment.

3. Formlessness: Adapt or Die

Many leaders rise to the top based on a specific strength—maybe it is ruthless aggression, brilliant public speaking, or a populist touch. But holding onto the trait that made you successful is the fastest way to become obsolete.

Borrowing from Machiavelli and Sun Tzu, Greene emphasizes the law of formlessness. The business landscape is shifting constantly; what worked three years ago is likely irrelevant today. If you are rigid in your brand, your personality, or your strategy, the world will pass you by.

Consider a brand like American Apparel, which thrived in the early 2000s on a very specific, nostalgic, 1980s aesthetic. When consumer tastes shifted in 2009, leadership refused to adapt. They clung to the form that brought them initial success, and it ultimately led to their downfall. True power belongs to the leader who can reinvent themselves and change shape to fit the times.

4. Never Outshine the Master (Navigating Ego)

This is arguably the most critical workplace law to engrave into your brain: everyone has an ego, and everyone has insecurities.

If you are an employee working under a boss, your natural instinct is to work incredibly hard, do a brilliant job, and take all the credit to prove your worth. But if you try too eagerly to impress and you end up soaking up all the attention, you will trigger your boss’s insecurities. Unconsciously, they will start viewing you as a threat.

To survive and advance, you must master the nuanced art of letting the person above you take some of the glory.

  • Do the heavy lifting.

  • Present the wins.

  • Let your superior feel as though it was their visionary leadership that made it possible.

It might feel unfair, but reacting emotionally to this dynamic drains your energy. Accept that taking a strategic backseat is simply part of the power game. By stroking the ego of the person above you, you secure your position and quietly build your own leverage.

5. Despise the Free Lunch (and Appeal to Self-Interest)

In business, free is the most expensive mistake you can make. When someone offers you something for free, they almost always want something far more valuable in return. On the flip side, being cheap with your money—refusing to pay your employees well or constantly seeking a bargain—signals weakness and a lack of abundance.

When you need something from a powerful person, do not appeal to their mercy. Do not remind them of a past favor or ask for help out of the goodness of their heart. Instead, appeal strictly to their self-interest.

Powerful people lack two things: time and attention. If your proposal can save them time, organize their chaos, or solve a specific insecurity they have, they will be eating out of the palm of your hand.

The Ultimate Shift: Outward Focus

The single most important skill you can master in business is shifting your focus outward. Stop obsessing over your own needs, your own emotions, and whether people like you. Instead, become a master observer of the social game. Watch the trends, study your competitors, and fiercely analyze the unspoken needs of your clients. When you stop acting out of emotion and start acting out of strategy, the entire game changes.

Here is a powerful breakdown with Mark Brazil and Robert Greene

 

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Success Advice

Why Hustle Culture is Burning Founders Out (And What to Do Instead)

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An entire generation of founders has been conditioned to idolize the “grind.” The dominant philosophy in today’s founder culture centers heavily on sacrifice, pushing to your limits, out-working everyone else, and sheer, ruthless execution.

While building something great absolutely requires push and sacrifice, relying solely on the hustle method often leads to severe long-term consequences. Founders who only know how to grind frequently find themselves financially successful but spiritually and mentally bankrupt. They end up losing the most important things in their lives because they were entirely consumed by a singular goal.

Ultimately, many entrepreneurs accidentally build a prison and call it a business. They find themselves stuck on a hamster wheel, constantly chasing the next milestone without ever feeling like they have achieved enough.

If you have already figured out the basics of business but feel a deep lack of joy—if you are holding on too tight, lacking presence, and feeling like something is “off”—it is time to rethink your operating system. Shifting from a mindset of force to a mindset of alignment can counterintuitively make you happier and more present, while simultaneously causing your business to grow even faster.

The Shift: From Ruthless Execution to Work as Play

What is the fundamental difference between the traditional hustle mindset and the alignment mindset?

  • Execution vs. Play: Hustle culture advocates for ruthless execution, advising founders to just do the work whether they feel like it or not. The alignment philosophy argues that you must find work that feels like play to you, but looks like work to others. Sheer force and ambition are not enough to make a meaningful contribution; you must actually enjoy the act of what you are doing.

  • Time Horizons: The grind mindset focuses heavily on short-term actions, placing extreme importance on what you can force to happen today. Alignment looks at a much longer time horizon, focusing on your life’s work and your unique, long-term contribution to the world.

  • Escaping Competition: Hustle culture teaches that you beat the competition through a massive volume of work. Alignment argues that you escape competition by finding a path so uniquely yours that nobody else can possibly compete with you. You stop playing a game where someone else made the rules, and you start leaning entirely into your authentic self.

The Danger of Force and Fear

Applying constant force to your business ultimately creates a counterforce. When you force things constantly, it often manifests negatively in your daily life. You may find yourself getting easily annoyed in traffic, dealing poorly with strangers, or resenting your partner.

Habits and emotions compound over time. If you compound negative emotions and counterforce daily—constantly swimming against the current instead of finding it and riding it—it leads to a miserable existence. Conversely, compounding joy and inspiration leads to unimaginably great outcomes.

Furthermore, the constant push to outwork others usually stems from fear. Whether it is the fear of losing a client, feeling unworthy, or worrying about not being accepted, pushing out of fear often causes founders to subconsciously attract the exact negative outcomes they are trying to avoid.

Understanding Life Cycles and Alignment

Alignment with your work is not permanent; humans live in cycles that typically last between four to eight years. During each cycle, a core theme—such as a specific work project, a family focus, or a personal struggle—rules your life.

What feels incredibly aligned today might fall completely out of alignment tomorrow as you reach the end of a specific cycle. It takes incredible presence, awareness, and humility to walk away from something you spent eight years building once it is time to discover your next step. But that evolution is a mandatory part of a fulfilling life.

When You Actually Need the Hustle

This isn’t to say that grinding is useless. The advice to take relentless action regardless of how you feel is excellent entry-level advice for young entrepreneurs. In the beginning of your career, you need to put in the reps, gather data, and gain experience just to discover what you actually like, what you are good at, and what the market responds to.

However, once a founder has gathered enough feedback, figured out the basics of business, and gained self-awareness, the raw hustle philosophy becomes a liability. At that stage, you must prioritize fulfillment and lean into what feels aligned. You have the data; now it is time to build something that doesn’t just make money, but actually makes you feel alive.

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Hotel, Apartment or Resort: How to Choose the Most Affordable Stay on Hotels.com

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When searching for accommodation on Hotels.com, many travelers naturally focus on finding the lowest nightly rate. However, the cheapest option is not always the best value. The most affordable stay depends on several factors, including the purpose of the trip, the length of the stay, the number of travelers, included services, cancellation flexibility, and potential extra charges. A budget-friendly solo city break may need a different type of accommodation than a week-long family holiday or a group getaway.

Understanding how hotels, apartments, and resorts compare can help travelers make more informed decisions and avoid unnecessary costs. By combining careful comparison with discounts, offers, and coupon codes, it is often possible to reduce the final booking cost without sacrificing convenience or comfort.

Comparing Hotels, Apartments, and Resorts

From a savings perspective, each accommodation type offers different advantages.

Hotels are often the most practical choice for short stays, business trips, or travelers who value central locations and included services such as daily housekeeping, breakfast, or front-desk support.

Apartments can offer stronger value for families, larger groups, or longer stays because they frequently provide more living space, kitchen facilities, and laundry amenities that help reduce food and service expenses.

Resorts may initially appear more expensive, but the total value can be attractive when amenities such as swimming pools, entertainment, parking, beach access, meals, or on-site activities are included.

Rather than focusing solely on the displayed room rate, travelers should evaluate which option delivers the greatest overall value based on their specific needs and travel style.

Why Checking Promo Codes Matters

Once travelers have narrowed down the most suitable accommodation type on Hotels.com, it is worth taking an additional step before completing the booking. This means checking for active promo codes and special offers.

Travel pricing changes frequently, and discounts that are available one week may disappear the next. This is where coupon platforms are a useful part of the decision-making process. Discoup is one resource for finding updated Hotels.com discount codes and promotions. Instead of searching through multiple websites or testing outdated offers, travelers can use the Hotels.com page on Discoup to review current promotions in one place. Since no single listing is ever complete, it can help to cross-check the same Hotels.com offers against aggregators such as CouponFollow, Picodi or DealsPlus, which serve the same purpose and let you confirm whether a code still looks current before relying on it.

Depending on the booking, these offers may include percentage discounts, seasonal promotions, limited-time deals, or savings tied to specific booking conditions. Equally important, Discoup helps users understand basic details such as expiration dates, eligibility requirements, and minimum spend thresholds before attempting to apply a code. This information allows travelers to make better-informed booking decisions rather than simply chasing the largest advertised discount.

By confirming which promotions are valid and understanding how they apply to a reservation, travelers can more accurately compare accommodation options and calculate the true final cost of their stay.

Evaluate the Total Cost Before Booking

Before confirming a reservation, it is important to evaluate the full price rather than focusing only on the nightly rate.

Taxes, service charges, parking fees, breakfast costs, resort fees, cleaning fees for apartments, and other optional extras can significantly affect the final amount paid.

In some cases, a hotel with a slightly higher nightly rate may end up being less expensive overall because breakfast and parking are included. Similarly, an apartment may appear affordable until cleaning fees are added at the checkout.

Travelers should also review cancellation policies carefully, as flexible bookings can provide additional value if plans change.

If using a Hotels.com promo code, it is important to test the code before payment and verify that the discount has been successfully applied to the final total. Coupon savings are most effective when combined with a full understanding of all costs involved.

A Simple Framework for Smarter Bookings

A practical approach to booking accommodation starts with defining the needs of the trip, then comparing hotels, apartments, and resorts based on total value rather than headline pricing alone.

Travelers can often improve savings further by checking flexible travel dates, reviewing included services, and comparing overall costs before making a decision.

Finally, it is worth verifying whether any Hotels.com offers or coupon codes are available before completing the reservation.

Smart travel savings rarely come from a single tactic. Instead, they are usually the result of careful comparison, good timing, and verified discounts working together. Coupon aggregators can be helpful for reviewing current promotions, but the most effective strategy remains taking the time to compare options carefully and explore available savings opportunities before making the final choice.

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Success Advice

Success Doesn’t Start With a Great Idea. It Starts With Taking Responsibility.

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We Celebrate Success. We Rarely Study the Habits Behind It.

Scroll through social media and you’ll see billion-dollar valuations, inspirational quotes and stories of overnight success. What you rarely see are the thousands of ordinary decisions that made those outcomes possible.

Successful entrepreneurs don’t wake up one morning transformed. They build momentum through consistent action, personal accountability and a willingness to solve difficult problems long before anyone notices.

That may sound simple, but it remains one of the least discussed principles of long-term success.

Motivation Gets You Started. Responsibility Keeps You Going.

Motivation is valuable. It helps people take the first step.

But motivation is temporary. It changes with circumstances, confidence and emotion.

Responsibility is different. Responsibility creates consistency.

The entrepreneurs who continue building businesses during economic uncertainty, market disruption and personal setbacks are rarely those who feel motivated every day. They are the people who continue showing up regardless.

Research into entrepreneurial success consistently suggests that founder characteristics, including resilience, adaptability and long-term behavioural patterns, play a significant role in business outcomes alongside market conditions and access to capital.

The AI Era Has Changed the Rules

Artificial intelligence has dramatically lowered the barriers to entrepreneurship. Today, almost anyone can:

  • build a website;
  • write software;
  • create marketing campaigns;
  • automate administration;
  • analyse competitors.

Technology has become easier. Execution has not. In fact, the widespread availability of AI has made one quality more valuable than ever:

Consistency.

When everyone has access to similar tools, sustainable success increasingly depends upon how effectively individuals apply them over time. 

Technology amplifies discipline. It does not replace it.

Building a Business Means Becoming Someone Different

Many people think entrepreneurship is about creating a company. In reality, it is often about developing the person capable of leading one.

That transformation usually involves learning how to:

  • make decisions with incomplete information;
  • accept responsibility for mistakes;
  • communicate clearly;
  • earn trust;
  • think long term;
  • remain calm during uncertainty.

These qualities cannot be downloaded. They are developed through experience. Business growth and personal growth often happen simultaneously.

Trust Is Earned Long Before Success Is Visible

Customers rarely buy products alone. They buy confidence.

Employees join organisations they believe in.

Investors back founders they trust.

Banks lend to businesses they understand.

Professional company formation, transparent governance and reliable leadership all contribute to that confidence.

According to Companies House, 801,871 companies were incorporated during the financial year ending 31 March 2025, bringing the UK register to approximately 5.43 million companies.

Starting a company has become relatively straightforward. Building one that earns lasting trust remains one of entrepreneurship’s greatest challenges.

Expert Perspective

The relationship between personal responsibility and business success becomes increasingly apparent as organisations grow.

According to UK entrepreneurial leadership expert Robert Engeham, CEO of Your Company Formations Ltd:

“One of the biggest misconceptions about entrepreneurship is that success begins with the perfect business idea. In my experience, it begins when individuals accept complete responsibility for their outcomes. Business growth usually follows personal growth, not the other way around.”

Engeham believes this lesson has become even more important in the age of artificial intelligence.

“AI can accelerate productivity, automate repetitive tasks and generate extraordinary ideas. It cannot replace integrity, resilience or leadership. Those qualities remain the real competitive advantage behind every successful business.”

Success Is Built Quietly

Most successful businesses are not built through dramatic moments. They are built through thousands of small decisions.

Answering one more email.

Improving one more process.

Speaking to one more customer.

Learning one more skill.

These actions rarely attract attention individually. Over time, they become extraordinary.

As James Clear wrote in Atomic Habits, remarkable results are often the product of consistent incremental improvement rather than dramatic change.

Final Thoughts

There has never been a better time to start a business.

Technology is more accessible.

Knowledge is freely available.

Artificial intelligence is creating opportunities that previous generations could scarcely imagine.

Yet the qualities most closely associated with long-term success remain remarkably unchanged.

Discipline.

Responsibility.

Integrity.

Resilience.

Ideas may start businesses. Character builds them.

References

Research examining startup success found that founder personality traits and diverse founding teams are significant predictors of long-term outcomes.

Companies House – Annual Report and Accounts 2024–25 (801,871 incorporations; approximately 5.43 million registered companies).

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