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10 Life Changing Lessons That Helping Homeless People Taught Me




what helping homeless people taught me
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In the organisation I work at, I am asked to spend two days a year volunteering to help the community. I will be honest and say that most people I work with just choose something easy or use it as an excuse to do a team-building day. This year I decided to be bold and do the exact opposite.

I was scrolling through the list of approved activities and most of them just seemed like they weren’t really helping anyone. I then came across one that caught my eye, which was “helping the homeless.” Right now I am focused on getting out of my comfort zone and growing in any way that I can.

This activity seemed like the perfect way to do that, so I signed up. When the day came around, I rolled up to the homeless shelter and was not sure what to expect. I have never been homeless myself, nor have I ever seen what it’s like to have nowhere to live.

While I think I have some of the answers to their problems, I am conscious that everyone has the right to make their own choices, and it’s not up to me to judge them or think that I am somehow superior to them.

Below are ten reasons why helping the homeless allowed me to learn so many life changing lessons:

1. It’s all in the beliefs and mindset

The number one lesson I learnt at the homeless shelter was that the one thing every person there was lacking was the belief systems they needed to be successful. When I asked some of the people there why they were homeless, they told me a whole range of excuses and believed that even having a meal was a major challenge.

If each of them were to spend a small amount of time each day changing their mindset, then I am positive they could turn their life around. What I learnt though was that it’s easy for me to do that because I want to, but it’s not so easy for them.

Many of the people I met were happy with their current circumstances or had accepted where they were at so there was no need for them to make any changes. It all starts with a will to change and then the strategy can come later.

2. Giving back feels amazing (trust me)

A selfish lesson I learnt that applies to my own life, which I knew but not to this extent, was that giving back to the community and helping other people feels amazing. My natural behaviour came through my work on the day, and I was nicknamed “The Salesman.”

Even when I am not in a business environment, my true personality shines through, which kind of surprised me. In case you’re wondering, I was nicknamed the salesman because apparently I was overselling the meal options that were available on the day – I can’t help it, it’s my job!

The whole time I was there I had a big smile on my face while I handed out meals, explained how delicious the food was going to be and topped up people’s cups with coffee. I felt privileged to be able to do something for someone else without expecting anything in return.

3. Change your story

One gentleman I met told me how he used to run the train system here in Melbourne before he was made redundant. For the last ten years, he has been homeless. The man was warm, kind, humorous and very charismatic.

Unfortunately, he had lost his identity and had a recurring story in his mind that he couldn’t have that type of responsibility again. He then asked me if he could have a job working for me. I told him how hard he would have to work and at the end of the conversation, he chose to ignore my offer, which was genuine – I don’t think he was ready for change, and it’s not up to me to force him.

What it came down to was that he hadn’t got over the failure of losing his previous job, and he didn’t have the will to change his situation. The story he told himself was now so strong in his mind that it had become his identity.

I got the feeling that he though being homeless was cool in some weird way because it shocked people and got him the attention that he once had when he was the master of the train system.

Sometimes you have to realise that you can’t help everybody even if you want to because not everyone wants to be helped. None the less, if your story is an empowering one, then you will become a leader and attract more followers than you could possibly imagine. Change your story!

4. The environment can bring you down

The people at the homeless shelter mostly came there each day, not so much for the food, but to meet other people in the same situation. This creates a downward spiral for many of them because when they are trying to improve their situation, they are surrounded by people telling them to do the exact opposite.

This is why all successful people know that who you spend time with, and your daily environment, is the difference in you achieving your goals or living on the streets. If you’re someone who is going through a tough time, or you are not sure why you are miserable, then change your environment.

If you spend time with someone who is inspirational for long enough, then the effect will rub off on you. Just like the homeless people experience, the same goes in the opposite direction too. Imagine if we could get a homeless person away from their environment for a few days – do you think it would help them to change their situation?

5. Sugar is used to numb the pain

The thing that scared me at the homeless shelter, which I was not prepared for, was just the sheer volume of sugar that each person consumed. When I asked the chef what the number one item was on the food list each week he told me it was sugar.

I am not joking when I say that some of the people were filling half their coffee cup with sugar. I began to see that sugar for homeless people was a drug-free way of numbing the pain, and it was relatively low cost for them to have access to.

Health and sugar intake are directly linked to people’s socioeconomic status. Most millionaires I have met know that eating healthy is essential to their success, whereas the lower classes in society don’t have the same beliefs.

Be careful of your sugar intake, as it will suck all of your positive energy!

6. One kind act can transform someone’s day

While I was serving breakfast, I noticed a lady that came in crying, and she was very upset. Rather than go over and talk to her (she was in no state) I decided to not judge her and just bring her food. The moment I put a plate of food down and asked her if she wanted coffee, her day was transformed.

Sometimes it’s not what you say but what you do that can change people. One act that shows you care can change the way you are perceived and have a positive impact on other people. It even made me feel good because she stopped crying and enjoyed her food.

7. Clothing and hygiene are essential

The appearance of a homeless person is most noticeable by their clothing. Even if they were to go for a job interview tomorrow, they would probably not be successful because they don’t appear in a good state due to the way they dress.

At the shelter, there is a shower section where homeless people can clean themselves up. As I was coming out of the bathroom, I noticed a man who had just had a shower and was having a shave. He had brand new runners on, but the rest of his clothes were quite old.

By looking at his face, you could tell that he felt better about himself and was going to be able to attack the day with some confidence. This all comes from the way he was dressed and the fact he was clean after his shower. Compared to everyone else, he was the closest person to reaching success that I met.

This lesson applies to everyone. Make sure you try and dress well at all times, brush your teeth, have a shower once a day, keep your facial hair under control and take pride in your appearance. If you don’t, you could be turning away relationships before people even have a chance to get to know you.

8. Reading can be the difference

I noticed in the crowd of homeless people that the ones that appeared to be the least affected by their situation were the ones who were reading books. Many people donate books to the shelter so the homeless people can pick one up and read it.

Some of them used their tough situation to pick up a book and try and learn something that might help them think differently and get beyond where they are in their life. This lesson can apply to us all and I strongly encourage you to read a book or blog post to get some skills and grow your knowledge.

9. All skills are transferable

Even though I have never run a homeless shelter, the skills I have learnt in business are 100% transferrable. Within a few hours I was following the system, assessing stock levels, using my organising skills (keep everything simple) and going to the food bank warehouse to negotiate some more food supplies.

My personality and ability to sell can work in any environment no matter what, and so can yours. It doesn’t matter how little experience you have at something, if you understand the basics of success then you can apply it in any field.

10. The way to solve problems is not through money

Upon entering the homeless shelter, I thought that the ay to solve everybody’s problems there was to go down to the local supermarket and buy everyone’s food (I was naively contemplating doing this). What I learnt by the end of the day is that money is not the issue.

The people that suffer from homelessness suffer from mostly psychological issues that have come from the way they live their life and the values they stand for. Even if I gave each of them ten thousand dollars, they would probably be back to the same scenario in a few weeks.

If we invest money in changing the way homeless people think, and counselling them, then they will have the beliefs they need to create their own success, rather than rely on society. This is because money is just an exchange of value, and you have to have a positive mindset in order to give more than is expected to other people, which in turn creates value (aka money).

So there you have it, if you haven’t already, go out and spend a day at a homeless shelter and see what lessons you can learn that could help you grow as a person and in your business.

To stay in touch with me, you can follow me on Facebook or Twitter. If you have experienced any of these lessons before I would love to hear from you in the comments section below.

Tim is best known as a long-time contributor on Addicted2Success. Tim's content has been shared millions of times and he has written multiple viral posts all around personal development and entrepreneurship.You can connect with Tim through his website



  1. Avatar


    Nov 28, 2015 at 1:56 pm

    I was inspired by this article. I once was a victim of homelessness. I resided in the shelter system for years. With that being said, most of the social worker’s and counselors that I was assigned to gave no inspiration to the people nor did they lead people to intervention or help. You see, I worked.

    • Avatar

      Tim Denning

      Dec 30, 2015 at 2:28 am

      Your story is inspiring Sonjamoss and congrats on getting through it. It’s now time for you to be that inspiration for other homeless people that these counselors you met lacked. All the best and I wish you all the success.

  2. Avatar


    Sep 16, 2015 at 12:53 am

    Thanks for taking time to document your experience. You have shared some important lessons that remind me how vigilant to be with my own habits and behaviors.

    • Avatar

      Tim Denning

      Sep 18, 2015 at 11:58 pm

      Anytime Denny and thanks for reading!

  3. Avatar

    Tanveer Malik

    Sep 15, 2015 at 2:14 pm

    Thank you Tim for sharing 🙂

    • Avatar

      Tim Denning

      Sep 15, 2015 at 7:52 pm

      No worries Tanveer thank you for reading and I’m glad you enjoyed the article.

  4. Avatar

    Theodore Nwangene

    Sep 14, 2015 at 4:04 am

    Great post Tim,
    I’ve never been homeless myself but i can imagine how it feels like not to have anywhere you can call your home. It can really be a very boring and painful situation.

    However, i agree with all you said. Most times, it all begins with our mindset. We usually build obstacles for ourselves through what we think and believe.

    Its obvious that those people already have the belief that there is nothing they can do for themselves and if they can change that mindset for even once, there will be a tremendous difference in their life.

    Thanks for sharing.

    • Avatar

      Tim Denning

      Sep 14, 2015 at 7:07 am

      Thanks for your comment Theo. Most of us have some sort of obstacle in our mind or limiting belief that stops us reaching our potential. The good news is that we can shift our mindset at anytime and change our neural pathways through small steps. These steps could be as simple as watching certain videos, reading books, going on sites like Addicted2Success and talking with the right people. These small habits can begin to shift the way you think as long as you are open to change and challenging everything you have ever believed. Glad you enjoyed the article Theo!

  5. Avatar


    Sep 10, 2015 at 3:49 am

    Hi Tim

    I have a 5 am group of friends. We wake up every day at 5 am to wake on our selves. We lack consistency as a group and some of these fundamentals provide answers to why this is the case.

    Please Google News24 Ex Beggar gives up second chance. A fascinating tale that is mind boggling and got me really thinking.

    Your article Tim, settled me and sort of understand the why in both cases. Keep writing and sharing.

    Thank you

    • Avatar

      Tim Denning

      Sep 10, 2015 at 10:06 am

      Iggy, I just read the news story that you told me to read. More and more I am reading stories like this of people who have so little yet they keep on giving without expecting anything in return. As you start to evolve as a person you begin to be able to see the positive in everything (or for some, the negative). Inspiring stories like this are everywhere, but the problem is that as a society, we are addicted to bad news. Thankfully, all of us on Addicted2Success are trying to change this and to encourage people to shift their mindset and do some personal development. The benefits are endless and i can see that you have already done a lot of development yourself. Thanks for your support and sharing this amazing story, I can;t thank you enough.

  6. Avatar

    Tayo Giwa

    Sep 9, 2015 at 11:52 pm

    Hi Tim,

    Great observation coupled with deep insight. I struggled for years to understand the foundation of people making such choices in life to be “Homeless”. I got to a point I decided to move to a very unfavorable vicinity just to understand and socialize with such individuals without them seeing any bias with my interaction. I must say it was a complacent journey at the end. After spending a great amount of time with one addict and hopeless young fellow, I was able to get her back on track utilizing different life changing techniques designed not to pin point errors but to showcase what life could be like in both good and bad while giving her the option to make a choice with no pressure. I can’t explain the satisfaction and level of accomplishment I felt after seeing this young lady working as a cook and following her dreams in life especially when she busted into tears one day and told me ” I can’t talk about my life history without mentioning your name and impact” I was inclined to drop tears and held her tight while we both shared tears of joy. Thank you for sharing your experience I hope to collaborate with someone like you some day to share ideas and experiences on how to help few that are willing to change their lives. I strongly believe 70% of homeless people will accept and harness change by providing them with the right answers to their questions with no pressure or differential treatment.

    • Avatar

      Tim Denning

      Sep 10, 2015 at 9:58 am

      I really admire you Tayo for conducting this experiment and being able to influence someone else’s life for the better. Your story really inspired me and I got chills down my spine as I read it. Thank you so much for sharing your story with everyone. Much Respect.

  7. Avatar

    Catherine M. J. Mary Evans

    Sep 9, 2015 at 9:34 pm

    Hi Tim,

    I’m proud of you and your kindness to help, I’m sure you didn’t mean everyone there had a medical issue. Although I read somewhere that 40% of office workers seek help so it could be kind of high there, too. 😉

    You are right about the economic viewpoint, money in the US represents something. So hands on help (as guided by those experienced) could be a mutually beneficial positive encounter!

    Congratulations on stepping out of the comfort zone! Are you bringing a coworker next time?


    • Avatar

      Tim Denning

      Sep 10, 2015 at 12:27 am

      Catherine, you are spot on, not everyone had a medical issue although the majority were sick from trying to numb the pain with smoking, alcohol and sugar treats. I will definitely be bringing a co-worker next time and have already encouraged others to do the same thing. Thanks for reading and keep doing what your doing.

  8. Avatar


    Sep 9, 2015 at 3:29 pm

    Hi very very much inspiring article. I love reading it. That’s precisely the type message we want to convey to other entrepreneurs to always have a positive mindset and to reprogram your mind for success… Awesome article. Thank you

    • Avatar

      Tim Denning

      Sep 10, 2015 at 12:23 am

      Thanks Colin. These lessons are not just for entrepreneurs, they are for everyone who wants to reach their potential and do more than just make themselves feel good. Good vibes are infectious and helping others is how every entrepreneur succeeds. Money comes and goes, but true fulfillment in your life is permanent. Thanks for reading mate.

  9. Avatar

    Lawrence Berry

    Sep 9, 2015 at 1:03 pm

    Very inspiring article! I love uplifting people and I can tell you that when you give your time to someone else and feel like you are making some type of difference in the world, no matter how small that difference is, you feel a sense of happiness and fulfillment in your life. I have been working with a nonprofit organization taking in abandoned and abused children, and I have been with a program to help mentor one of them. It is an awesome feeling. I agree with all the lessons you have given here. Also, reiterating here that dressing well and grooming makes you feel better about yourself, help me to see just how much that is true. I loved this article and your good spirit.

    • Avatar

      Tim Denning

      Sep 10, 2015 at 12:21 am

      Lawrence every time I read your comments you inspire me with your wisdom. I am not surprised that you are out there helping others and mentoring people. Keep doing what your doing and thanks for your ongoing support as always.

  10. Avatar

    Esther Mellar

    Sep 9, 2015 at 7:16 am

    Hi Tim,

    It sounds you had really nice life experience and received so much by giving. It is also fantastic that you can help others on this blog by sharing your experiences.
    For me the biggest difficulty is to accept that not everybody wants to be helped, just as you write.
    It is a powerful way living life when you can learn from everybody and every life situation.
    Thank you so much.

    • Avatar

      Tim Denning

      Sep 10, 2015 at 12:19 am

      Thanks Esther for your kind words. The fact that not everyone wants to be helped is one of the hardest things to come to grips with.

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