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11 Keys to Achieving Leadership Effectiveness and Excellence

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There are 11 secrets to your leadership success.  They are more than secrets and, in fact, the 11 keys to your leadership success.  These keys are the 11 E’s that are the surefire ingredients for effective leadership.  They help you unlock your hidden leadership potential and make you an effective leader.   They are Example, Energy, Enthusiasm, Endurance, Emotional Intelligence, Eloquence, Empowerment, Effectiveness, Execution, Excellence, and Ethics. We will discuss these 11 E’s succinctly which are the keys to your leadership success. And remember, one of the first steps to begin learning about leadership is reading the success stories of others through leadership and management books.

1. Example

Leadership success starts with the first key – Example. When we look at leaders like Mahatma Gandhi, Martin Luther King Jr. and Mother Teresa what made them stand out from others is setting an example for others.  These leaders practiced what they preached throughout their lives. They have left deep imprints on humankind. 

2. Energy 

The second key to your leadership success is Energy. Every leader must demonstrate higher energy levels. Energy does not mean physical energy alone. It includes mental, emotional, and spiritual energy. When we look at leaders like Genghis Khan, Theodore Roosevelt, and Barack Obama, we find them radiating a lot of energy.  Only when the leaders are energetic they will be able to energize and influence others. 

3. Enthusiasm

The third key to your leadership success is Enthusiasm. Enthusiasm is all about interest in one’s own area of activity.  It sounds like passion, but it is different from passion. Enthusiasm is contagious. Bo Bennett rightly said, “Enthusiasm is excitement with inspiration, motivation, and a pinch of creativity.”

4. Endurance

The fourth key, Endurance is the ability to survive shocks and setbacks. It is a state of being unruffled and undeterred when problems crop up due to external forces and factors.  Leaders should not give up just because of a few setbacks.  They need to demonstrate endurance at all times to motivate their followers.  Alexander the Great demonstrated amazing endurance by conquering the world at the age of 32.  Samuel Adams, one of the founding fathers of America, and Sir Ernest Shackleton, the explorer are great examples of endurance.  J. Willard Marriott rightly remarked, “Good timber does not grow with ease; the stronger the wind, the stronger the trees.” 

“Great leaders do not desire to lead but to serve.” – Myles Munroe

5. Emotional Intelligence

The fifth key to your leadership success is Emotional Intelligence. Emotional intelligence is the ability to recognize and understand your moods, emotions, and drives, as well as their effect on others.  Emotional intelligence involves listening to others, picking up the hidden data of communication, acknowledging others’ perceptions, and managing people’s egos and emotions.   It is the ability and the intelligence to manage the behavior of divergent individuals in a group. Research reveals that 80 percent of your leadership success depends on emotional intelligence. 

6. Eloquence

Eloquence is the sixth key to your leadership success. Eloquence involves making the speech comprehensible to all audiences.   Eloquence is about being persuasive, fluent, and elegant in your speaking.  Eloquence is articulating your ideas, insights, and thoughts with others at ease.  It is one of the surefire ingredients of effective leadership.  When you look at leaders like Woodrow Wilson, Abraham Lincoln, Swami Vivekananda, Winston Churchill, Franklin D Roosevelt, Adolph Hitler, Martin Luther King, and John F Kennedy, it is very clear that they were all great orators who have left deep imprints even after their death through their eloquence.   

7. Empowerment

The seventh key to your leadership success is Empowerment.  “Empowerment means giving power to your people and encouraging them to act independently so that they can learn by trial and error and build their confidence levels. It builds confidence and develops competence in them. Over some time followers can also excel as leaders.   When you empower others it indicates that you have confidence in them. It shows that you have trust in others. As trust begets trust, empowering others elevates you as a leader” – says Marcin Jablonski Chief Commercial Officer at LVBET

8. Effectiveness

Effectiveness is the eighth key to your leadership success. Effectiveness is all about being qualitative in applying your efforts and energies.  It is rightly said that managers are efficient and leaders are effective.  It means being thorough in planning and execution thus minimizing mistakes.  It is a kind of qualitative and smart work.  In brief, effectiveness is all about doing the right things rather than doing things right. Peter Drucker rightly said, ”Effective leadership is not about making speeches or being liked; leadership is defined by results, not attributes.” 

9. Execution

The ninth key to your leadership success is Execution.  Execution is a systematic method of exposing, understanding, and appreciating the ground realities and acting accordingly.  It is a kind of mission to roll out.  It helps translate vision into reality. It is the link between strategy and reality.  It closes the gap between the vision and outcomes.  Every leader must possess this ingredient to enhance his/her effectiveness. Jamie Dimon rightly remarked, “I’d rather have a first-rate execution and second-rate strategy any time than a brilliant idea and mediocre management.” 

10. Excellence

Excellence is the tenth key to your leadership success. Leaders must excel in their areas to command respect from their followers.  Excellence should not be confused with perfection.  Excellence means being the best.  Leaders like to be at their best and they constantly strive for delivering the best results. 

11. Ethics

Last but not least and the eleventh key to your leadership success is Ethics. When leaders possess all the ten E’s and fall short of this eleventh E, they get into the abyss.  The global financial turmoil is due to the dearth of ethics in the corporate world.  Hence, ethics are the backbone of leadership success and effectiveness as it builds trust and confidence in others.   

We can summarize the definition of leadership as follows: “Leadership starts with Example and ends with Ethics and in the middle there are other E’s such as Energy, Enthusiasm, Endurance, Emotional Intelligence, Eloquence, Empowerment, Effectiveness, Execution, and Excellence.  All these 11 E’s are the surefire ingredients to excel as a successful leader.  Any deficiency in any one of these E’s affects leadership effectiveness adversely.” 

Professor M.S. Rao, Ph. D., is a 21st-century Philosopher and the Father of “Soft Leadership.” He is an International Leadership Guru and the Founder of MSR Leadership Consultants, India. He has forty-four years of diversified experience, including military, and is the author of fifty-four books, including the award-winning See the Light in You.

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While there are, of course, cases where management could do better, this isn’t just a “bad boss” problem. The relationship between leaders and employees is complex. Instead of assigning blame, we should explore practical solutions to build stronger, healthier workplaces where everyone thrives.

Why This Gap Exists

Every workplace needs someone to guide, supervise, and provide feedback. That’s essential for productivity and performance. But because there are usually far more employees than managers, dissatisfaction, fair or not, spreads quickly.

What if, instead of focusing on blame, we focused on building trust, empathy, and communication? This is where modern leadership and human-centered management can make a difference.

Tools and Techniques to Bridge the Gap

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1. Practice Mutual Empathy

Both managers and employees need to recognize they are ultimately on the same team. Leaders have to balance people and performance, and often face intense pressure to hit targets. Employees who understand this reality are more likely to cooperate and problem-solve collaboratively.

2. Maintain Professional Boundaries

Superiors should separate personal issues from professional decision-making. Consistency, fairness, and integrity build trust, and trust is the foundation of a motivated team.

3. Follow the Golden Rule

Treat people how you would like to be treated. This simple principle encourages compassion and respect, two qualities every effective leader must demonstrate.

4. Avoid Micromanagement

Micromanaging stifles creativity and damages morale. Great leaders see themselves as partners, not just bosses, and treat their teams as collaborators working toward a shared goal.

5. Empower Employees to Grow

Empowerment means giving employees responsibility that matches their capacity, and then trusting them to deliver. Encourage them to take calculated risks, learn from mistakes, and problem-solve independently. If something goes wrong, turn it into a learning opportunity, not a reprimand.

6. Communicate in All Directions

Communication shouldn’t just be top-down. Invite feedback, create open channels for suggestions, and genuinely listen to what your people have to say. Healthy upward communication closes gaps before they become conflicts.

7. Overcome Insecurities

Many leaders secretly fear being outshone by younger, more tech-savvy employees. Instead of resisting, embrace the chance to learn from them. Humility earns respect and helps the team innovate faster.

8. Invest in Coaching and Mentorship

True leaders grow other leaders. Provide mentorship, career guidance, and stretch opportunities so employees can develop new skills. Leadership is learned through experience, but guided experience is even more powerful.

9. Eliminate Favoritism

Avoid cliques and office politics. Decisions should be based on facts and fairness, not gossip. Objective, transparent decision-making builds credibility.

10. Recognize Efforts Promptly

Recognition often matters more than rewards. Publicly appreciate employees’ contributions and do so consistently and fairly. A timely “thank you” can be more motivating than a quarterly bonus.

11. Conduct Thoughtful Exit Interviews

When employees leave, treat it as an opportunity to learn. Keep interviews confidential and use the insights to improve management practices and culture.

12. Provide Leadership Development

Train managers to lead, not just supervise. Leadership development programs help shift mindsets from “command and control” to “coach and empower.” This transformation has a direct impact on morale and retention.

13. Adopt Soft Leadership Principles

Today’s workforce, largely millennials and Gen Z, value collaboration over hierarchy. Soft leadership focuses on partnership, mutual respect, and shared purpose, rather than rigid top-down control.

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Mercer’s global research highlights five key priorities for organizations:

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  • Embrace flexible work models

  • Design compelling career paths

  • Simplify HR processes

  • Redefine the value HR brings

The challenge? Employers and employees often view these priorities differently. Bridging that perception gap is just as important as bridging the relational gap between leaders and staff.

Treat Employees Like Associates, Not Just Staff

When you treat employees like partners, they bring their best selves to work. HR leaders must develop strategies to keep talent engaged, empowered, and prepared for the future.

Organizational success starts with people, always. Build the relationship with your team first, and the results will follow.

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