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8 Actionable Ways to Get Your Startup’s First 100 Customers

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What’s the one thing that every business wants? Is it money, fame, or endless resources? The answer is quite simple—customers. Having customers is the sure-shot way of ensuring that your business stays afloat in the long run. No matter how good your product or services are, without people buying what you sell, you won’t reach anywhere. However, establishing a customer base is one of the most challenging things a business has to do, especially if you are just starting.

If you also run a saas startup and want some ideas to build your customer base, you have come to the right place. Here we give some tried and tested ways to get your first 100 customers.

1. Use your existing network and build on it

Using an existing network of friends and family is something every business does without even consciously strategizing it. You tell your friends and family about your business and hope someone will make a purchase. That’s how it starts. 

However, with a bit of planning, you can significantly enhance your reach even with your existing network. Here’s what you can do.

  • Ask your friends and family to spread the word of your business among their circle by tagging you on their social media handles. 
  • If you already run a business, ask your existing customers to try your new startup’s products or services. It will be far easier to convince those already happy with your current business and will have a certain amount of trust in you.
  • You can also target the existing audience of a product similar to yours by conducting market research.
  • Reach out to your investors to spread the word about your business in their circles. They will happily do it as they have high stakes in your business and most investors have an impressive network.

2. Start a blog

“The pen is mightier than the sword” is an age-old saying, which still holds merit. However, in the digital world, it translates into blogs. With the internet and your blogs, you have the power to reach the entire world. Now a question comes to mind—Why blogs and not anything else? Here’s why:

  • Blogs enable you to connect with like-minded people and build lasting relationships. 
  • Blogs tell your readers what your business offers and how it can resolve their problems.
  • With your blogs, you can show others you are an expert in your business, and they can rely on you for answers.
  • Blogs are also a great way to bring online traffic and authority to your website. 
  • They also help you set the tone of your business in front of potential customers. 
  • You also get instant feedback from people on your products or services through blogs.

You can share your product stories and gain loyal customers and influencers for your business through your blogs. In addition, it would be great if you put microinteractions on your blog to improve user experience.

3. Increase your reach with cold calls and emails

If you can get your first 100 customers with your existing network, it’s incredible. However, eventually, you will need to reach out to strangers or potential customers, and that’s when cold calls and emails come into the picture.

Cold emails are emails you send to people who may be interested in your services but don’t know you yet. Cold emails are most effective when you have a mutual connection with the sender that you can use as a reference. A prime example of that is an email sent by the co-founder and CEO of Zapier Wade Foster sent to Andrew Warner.

No matter how good your email is, there are always chances that the person may delete it without reading it. In contrast, calls are harder to ignore. Try cold calls and talk to your potential buyers and understand why they want to or do not want to make a purchase.

4. Give away freebies

One thing consumers find hard to resist is freebies. Whether it is your product sample or a trial demo of your softwares, you can easily convince potential consumers to purchase if they liked your product during free trials. You can even share a promo code with your potential customers to further lure them into the purchase.

However, you need to ensure that the user experience when the potential customers use your service is exceptional; otherwise, you will lose a customer forever. It is the stage where you can win their trust or lose it entirely as first impressions matter.

“What do you need to start a business? Three simple things: know your product better than anyone. Know your customer, and have a burning desire to succeed.” – Dave Thomas

5. Use the power of paid advertising

Advertisements have been one of the most effective tools in the marketing arsenal for a long time. And with digital platforms like social media and search engines, paid advertising reach has increased exponentially.

The micro-targeting options and cost-effectiveness make online advertising one of the most efficient tools for startups to increase their customer base. You can opt for search ads on Google, Bing, and other search engines. You can also choose display ads and video ads on social media platforms like Facebook, Instagram, and Twitter.

6. Leverage online forums and communities

There are multiple online forums and communities like Quora, Reddit, and Inbound, where like-minded people share views, ideas, and opinions on everything. 

The power of online forums is that most people trust products or services that gain positive feedback from users. It helps you build trust among your potential customers. People who like your product will happily promote it on these forums through various means. If someone comes looking, they will see the proof through other’s opinions. 

7. Don’t forget about social media

In the current age, the power of social media is unbeatable. Nearly 4.8  billion people use social media in 2021, which means your potential customer reach on social media can be massive.

There are multiple ways through which you can leverage social media for your business to gain customers. Some of them are:

  • Influencer marketing: Influencers are people on social media who have thousands of followers. They have the power to influence their followers through their content. You can collaborate with such influencers to promote your business.
  • Social media buzz: Creating a buzz factor with your posts, tweets, and videos on social media platforms can quickly help you gain your first 100 customers. Follow the trends on social media and use them to build your rapport with potential customers. You can talk about your special offers, competitions, etc., to create the buzz.

8. Have 1-o-1 with your clients

One thing that is good about the initial stages of your business is that you have fewer responsibilities and more time on your hands. Use that time to connect with your existing clients and understand their problems. Ask for feedback about your product or services and implement those changes. 

It helps you develop long-lasting relationships with your initial customers and build your brand value in the market. 

Conclusion

These are just a few ways to find your first 100 customers. There are always more things you can try during the initial stages to increase your reach and revenue. It is all about researching the market and understanding what works best with your target audience.

Sean Davis is a professional content developer at DashClicks, a white-label digital marketing platform for small and medium-scale agencies. He also has more than 5 years of experience as a content strategist, blogger, and digital marketer. Sean uses his expertise to spread knowledge through his writing. He is highly proficient in describing complex technical concepts with simplicity to make them widely accessible. Sign-up for forever free access to the platform to scale your business to 7 figures.

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15 Business Lessons From Napoleon’s Playbook

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Business Lessons and strategies from Napoleon Bonaparte for Entrepreneurs and CEO's
Image Credit | Joel Brown

Unleash your business potential by harnessing Napoleon’s strategic genius.

From dreaming big and thinking bold to moving fast and staying agile, these time-tested tactics are your blueprint for success.

Learn how creative leadership, detailed planning, and relentless execution can transform your business landscape. Boost morale, lead with clarity, and embrace hard work to conquer your industry.

Don’t just survive—thrive with the power of Napoleon’s lessons.

Here are 15 Powerful Lessons You Can Learn From Napoleon Bonaparte

 

1. Dream Big, Think Bold

Napoleon wasn’t just playing small; he believed that “Imagination rules the world.” In the business world, boldness and creativity are game-changers. Don’t just aim to fit in—push boundaries and set ambitious goals that make you stand out.

Think of Steve Jobs, who didn’t just want to make computers; he wanted to revolutionize entire industries. Your vision should be so grand it almost feels unreachable. When you dream big, you inspire those around you to believe in the impossible and work together to achieve extraordinary outcomes.

2. Move Fast, Stay Agile

Napoleon’s quick and secretive moves gave him an edge. In business, you gotta be nimble. Adapt quickly, move fast, and you’ll often find yourself ahead of the game, capturing opportunities your competitors miss.

Companies like Amazon and Tesla thrive because they constantly innovate and pivot when needed. Speed is your friend; it allows you to react to market changes and customer demands faster than the competition, ensuring you remain relevant and ahead of the curve.

3. Creative Leadership

Napoleon thrived on chaos and wasn’t afraid to switch things up. Unlike rigid leaders, he was flexible and adaptive. In business, embrace change and let chaos work for you. Being adaptable can turn unpredictable situations into opportunities.

Think of how Netflix transitioned from DVD rentals to a streaming giant. Flexibility and creativity in leadership allow you to navigate through turmoil and emerge stronger, transforming challenges into stepping stones.

 

4. Organize Like a Pro

Napoleon’s mind was like a supercomputer, processing vast amounts of info to make smart moves. Businesses should do the same—stay organized, use real-time data, and adapt strategies based on fresh insights to keep that competitive edge.

Utilize modern tools like CRM systems, analytics software, and AI to manage information efficiently. Staying organized and informed means you can make better decisions, foresee potential issues, and react promptly.

 

5. Keep It Simple

Napoleon knew the power of simplicity. Overcomplicating things can bog you down. In business, streamline processes and focus on what truly matters to hit your goals efficiently.

Apple’s product design philosophy under Jobs was about simplicity and user-friendliness.When you remove unnecessary complexity, you reduce errors, speed up processes, and make it easier for your team to focus on what’s important, driving efficiency and effectiveness.

 

6. Execute Relentlessly

Once Napoleon decided on a course of action, he went all in. In business, once you pick a direction, pursue it with full commitment. Execution is where success is truly made.

Look at how Elon Musk commits to his vision for SpaceX and Tesla. Relentless execution means overcoming obstacles, staying focused on your goals, and not getting distracted by setbacks. It’s the determination and persistence in execution that ultimately leads to triumph.

 

7. Play to Your Strengths

Napoleon only fought battles he knew he could win. In business, focus on your strengths and avoid head-to-head fights in areas where you’re weak. Know your advantages and leverage them.

Microsoft leverages its strength in software development and cloud services rather than trying to compete directly in hardware. Understanding and maximizing your strengths ensures you play a game you can win, using your unique capabilities to outshine competitors.

 

8. Plan in Detail

Napoleon planned for every possible scenario. Businesses should do the same—conduct thorough planning and prepare for various outcomes.

Detailed planning helps you stay ready for anything. Scenario planning and SWOT analysis are tools that can help you foresee different futures and prepare accordingly. When you’re prepared for multiple scenarios, you can adapt smoothly and continue to drive forward, no matter what challenges arise.

 

9. Seize Opportunities

Napoleon saw luck as the ability to capitalize on accidents. In business, be prepared and ready to grab unexpected opportunities. Agility is key.

Companies like Uber and Airbnb seized gaps in the market by being ready to pounce on opportunities when they arose. Always be on the lookout for opportunities, and when they come, don’t hesitate. Preparation and readiness to act quickly can turn unexpected moments into major breakthroughs.

 

10. Learn from the Past

Napoleon studied the greats who came before him. Entrepreneurs should always be learning from the successes and failures of others. History is full of lessons waiting to be applied.

Warren Buffett is famous for studying businesses and market histories. By learning from the past, you can avoid repeating mistakes, understand what works, and build on proven strategies. Continuous learning from history helps refine your strategies and improve decision-making.

 

11. Boost Morale

Napoleon knew how to keep his troops motivated. Business leaders should do the same—keep your team inspired and engaged. High morale leads to high productivity.

Companies like Google and Salesforce invest heavily in employee well-being and motivation. When your team feels valued and motivated, they are more productive, innovative, and loyal. High morale fosters a positive work environment where people are excited to contribute and excel.

 

12. Lead with Clarity

Napoleon believed in the power of a strong, decisive leader. In business, clear direction and strong leadership are crucial. Ensure everyone knows the plan and follows it.

Leaders like Jeff Bezos provide a clear vision and direction, ensuring their teams know what they’re working towards. Clear, decisive leadership aligns your team, fosters trust, and drives coordinated efforts towards achieving your business goals.

 

13. Reflect on Failures

Napoleon analyzed both his wins and losses. Businesses should review their successes and failures to keep improving. Learn from mistakes to avoid repeating them.

Ray Dalio of Bridgewater Associates emphasizes the importance of learning from failure in his book Principles. By conducting post-mortems, you can understand what went wrong, make necessary adjustments, and continuously refine your strategies to avoid future pitfalls and drive success.

 

14. Action-Oriented

Napoleon was all about turning thoughts into actions. In business, decisiveness and execution are vital. Don’t just plan—act on those plans with energy and determination.

Entrepreneurs like Richard Branson embody this principle by constantly moving from ideas to actions. Action orientation ensures that you don’t get stuck in analysis paralysis but instead drive forward, making things happen and turning visions into reality.

 

15. Embrace Hard Work

Napoleon lived and breathed work, saying, “Work is my element; I am born and built for work.”

In business, a strong work ethic and relentless dedication are key to success. Think of how Howard Schultz rebuilt Starbucks through sheer hard work and determination. Embracing hard work means being willing to put in the necessary effort, staying dedicated to your mission, and continuously pushing towards your goals, no matter the challenges.

 

By implementing these lessons from Napoleon, businesses can sharpen their strategies, strengthen leadership, and execute with precision, driving sustained success.

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