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3 Ways To Handle Negotiations With Difficult People

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Negotiating with difficult people

From the boardroom to the car showroom or simply rescheduling a flight, we negotiate every day. Really, any time we want something from someone, whether it’s money, an act of kindness, respect, or anything else, we are negotiating. And some of the people we negotiate with seem to have “make my day” written all over them.

But, while you really would like to make their day; you also want to persuade them to make your day. And to achieve that kind of win-win outcome requires something a little more subtle than the .44 magnum Dirty Harry relied on in Sudden Impact.

Here are three types of phrases you can add to your arsenal to help people become more receptive to your suggestions:

1. Leading phrases that defuse

Your typical difficult person isn’t just being difficult with you. It’s their default modus operandi.  So while leading with phrases such as, “It seems to me …”, “This is just my opinion …”, “I may be wrong about this …” may seem counter-intuitive, even “weak,” it really accomplishes two things.

First it surprises them, because that isn’t how most people handle them, and it soothes their ego. As you know, a person’s ego will often stand in the way of their being receptive to another’s idea. These phrases act as softeners to their ego.

You’re not saying, “I’m right and you’re wrong.” That’s what they’re used to. Instead, you are allowing for the definite possibility that you might not be correct. Quite opposite from causing the other person to doubt the truth of your statement, it will actually cause them to drop their guard and become a lot more open to it. Counter-intuitive? Yes. Effective? Absolutely.

Second, it will open your mind. You’ll not only be asking if you are right, or in the right, these phrases program your subconscious to be open to other solutions and resolutions. So you might end up with a better situation (think two cupcakes instead of one) than you were even negotiating for.

“Communication is the fuel that keeps the fire of your relationship burning. Without it, your relationship goes cold.” – William Paisley

2. Seek first to understand

I don’t think anyone phrased it any better than Dr. Stephen R. Covey in his book, The 7 Habits of Highly Effective People when he wrote, “Seek first to understand, then to be understood.”

Difficult people are often behaving the way they do because they need to be heard, they’re trying to cut you off at the pass, so to speak, by being insistent on their position right from the beginning.

Try another type of softening phrase like “for my own clarification …” and “I’m just curious about …” which suggest that you are sincerely interested in their point of view (even though you may not agree with it.)

Of course, if it leads to your difficult person being less defensive and explaining their point of view in more rational terms it also gives you a better chance of speaking to their real objections and working toward a resolution that is a win for everyone involved.

 

3. Offer to do your part

You might not expect a phrase suggesting that the other person tell you what to do would put you in the power seat, but it does.

In non-manipulative, or what we call “positive persuasion,” a phrase like, “What can I do to help?” or “Is there anything I can do to make it easier for you?” both defuses their firepower and puts the ball in their court to offer constructive feedback. It’s similar to the tactic used by hostage negotiators who will come right out, whether by bullhorn or telephone, and ask the hostage-taker, “What is it you’d like to have happen?” or “What is it you want to accomplish through this?”

You may not be negotiating a life or death situation, but keep your cool, present a calm, self-controlled front, and simply ask the question. Typically, they will be happy to give you the answer, and the conversation will tend to take a much more mutually beneficial direction.

“Always do your best. What you plant now, you will harvest later.” – Og Mandino

Just as a professional boxer uses the parry which, properly executed, allows the fighter to deflect an oncoming jab with the slightest flick of the wrist, these phrases take the force that your difficult person is throwing your way and defuses it. Often you’ll find that using these phrases even gives you the advantage.

Have you personally used any of these phrases? Did they help? Please give us your feedback in the comment section below!

Bob Burg is a world-renowned speaker and best-selling author. His book, The Go-Giver, coauthored with John David Mann, is a Wall St. Journal Business Bestseller which has sold more than 500,000 copies. Their newest book is The Go-Giver Leader. Burg hosts “The Go-Giver Podcast. www.thegogiver.com

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Success Advice

How to Choose the Best Affiliate Programs for Your Blog

If you follow these steps, you can create an affiliate marketing plan that makes money, fits well with your content, and connects with your readers

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how to choose the best affiliate programs for your blog

Picking the right affiliate programs for your blog is really important. It can make a big difference in how much money you can make and how much your readers get out of your blog. With so many choices out there, deciding which ones to go with can be tricky. 

This guide is here to make it easier for you. It will give you clear steps and helpful tips to choose affiliate programs that fit well with what your blog is about, what your readers like, and what you stand for. 

For more articles on this theme, please head over to this blog https://blog.partners1xbet.com/.

Understanding Affiliate Marketing

Before you start picking affiliate programs, it’s important to really understand what affiliate marketing is and how it works. 

Basically, affiliate marketing is when you promote a product or service on your blog, and then you get paid a little bit every time someone buys something or does something because you recommended it. 

It’s great for both the person selling the product and the blogger, because the seller gets more sales with low risk, and the blogger can make money from their blog.

How to Choose the Right Affiliate Programs for Your Blog

1. Assess Your Niche and Audience

The key to doing well in affiliate marketing starts with really knowing what your blog is about and who reads it. Consider the following:

  • Your blog’s content: What topics do you cover? Ensure the products or services you promote are relevant.
  • Your audience’s interests and needs: What solutions are they seeking? Choose affiliate programs that offer products or services that solve their problems or enhance their lives.

2. Research Potential Affiliate Programs

Once you know what your blog is about and what your readers want, start looking for affiliate programs. Choose ones that are well-known for good products, great customer service, and helpful support for affiliates. Resources to find these programs include:

  • Affiliate networks like ShareASale, Commission Junction, and ClickBank.
  • Direct searches for “[Your Niche] affiliate programs” in search engines.
  • Recommendations from other bloggers in your niche.

3. Evaluate the Commission Structure

The commission structure is a critical factor to consider. Look for programs that offer competitive rates that make your efforts worthwhile. Consider:

  • The percentage of commission per sale.
  • Whether the program offers a flat rate per action (e.g., per sign-up).
  • The cookie duration, which affects how long after a click you can earn commissions on sales.

4. Consider the Program’s Reputation and Sureness

Join affiliate programs with a solid reputation for quality and sureness. This not only ensures that you’re promoting good products but also that you’ll be paid on time. You can:

  • Read reviews from other affiliates.
  • Check the program’s history and background.
  • Look for any complaints or issues reported online.

5. Analyze the Support and Resources Offered

A good affiliate program gives you things like ads to use, training on their products, and helpful managers. Having access to these resources can really help you do a better job at promoting their products.

6. Understand the Terms and Conditions

Before signing up, thoroughly review the program’s terms and conditions. Pay close attention to:

  • Payment thresholds and methods.
  • Any restrictions on how you can promote their products.
  • The program’s policy on affiliate marketing on social media platforms.

7. Test the Product or Service

If possible, test the product or service before promoting it. This firsthand experience allows you to offer genuine charge and build trust with your audience.

8. Look for Recurring Commission Opportunities

Some affiliate programs pay you again and again for subscriptions or services that charge fees regularly. These can provide a more stable income compared to one-time sales commissions.

Implementing Your Choice

After choosing the best affiliate programs, the next step is to smoothly include your affiliate marketing in your content plan. This includes:

  • Creating valuable content that naturally incorporates affiliate links.
  • Disclosing your affiliate affairs transparently to maintain trust with your audience.
  • Tracking your results to understand what works best for your audience and adjusting your strategy accordingly.

Picking the best affiliate programs for your blog involves careful planning, research, and making sure they match what your audience likes and needs. 

If you follow these steps, you can create an affiliate marketing plan that makes money, fits well with your content, and connects with your readers. 

The real key to doing well with affiliate marketing isn’t just about the products you talk about, but also how much your audience trusts and values your advice. 

With enough time, patience, and hard work, your blog can grow into a successful space that earns a good amount of affiliate money and helps your readers choose the right products.

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